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Management skills are abilities that enable you to lead a team or oversee projects
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effectively. Usually, managers apply these skills to a wide range of functions in marketing,
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production, finance and human resources. If you are preparing for a future leadership role
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or are already a manager who wants to improve and grow your abilities, you can develop
managerial skills to make effective decision-making. In this article, we discuss the definition
of management skills, give you an outline of what they are and provide examples.
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Hard skills are technical skills and teachable skills that you learn through schools,
colleges, certification programs and training. They are abilities specific to your job or
industry. These include software programming, operating machinery, or even working with
CAT tools to translate a foreign language. Soft skills include communications, customer
service, time management and leadership. These skills are transferable to any job and are
often called people or social skills and are harder to develop, making them valuable to
employers.
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Management sets objectives and then coordinates employees' efforts to complete them,
requiring a considerable number of skills. Key skills to develop no matter what department
or industry you work in are included in these main categories:
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Leadership
Constructive criticism
Decisiveness
Delegating tasks
Dependability
Empathy
Empowerment
Team building
Integrity
Mentoring
Motivating others
Patience
Relationship management
Planning
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planning, which include establishing strategic
long-range plans and operational short-range objectives, and budgeting the plan. As a vital
aspect of an organisation, planning can identify and achieve company goals and objectives
through forward-thinking ideas and analysis.
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Adaptability
Business development
Cognitive skills
Critical thinking
Flexibility
IT skills
Logical reasoning
Read more: What Are Critical Thinking Skills and How Are They Used?
Strategy
Managers accomplish goals through strategic planning. Along with problem-solving, you
can set a well-thought-out plan, execute it and reach your goals. If you encounter setbacks,
your key strategic thinking skill will be useful, allowing you to be creative and pull from
previous experiences. Thinking strategically helps achieve the long-term vision of the
company by scheduling daily objectives. For instance, you plan and recognise the process
that team members should perform to overcome obstacles, problems and complete
projects on time. Strategic managers are also able to identify inefficiencies and determine
quick solutions.
Conflict resolution
Creativity
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Deductive reasoning
Problem-solving
Strategic thinking
Communication
Managers need to have the ability to effectively communicate with superiors, colleagues
and staff no matter the industry. As a leader, well-developed communication skills ensure
that the correct information is distributed throughout the company and that employees
clearly understand duties and tasks. Employers also want today's digital-age workers to
know how to successfully convey and receive messages in person and through electronic
devices and social media.
There are three main types of communication in the workplace. They are verbal, nonverbal
and written communication . These interactions include a combination of speaking,
receiving feedback, active listening, conversations, and even giving presentations through
tools such as PowerPoint. It would help if you mastered all types of interactions to lead
people, teams, projects and reach goals effectively.
Active listening
Building relationships
Collaboration
Interpersonal communication
Negotiation
Persuasion
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Written communication
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Organisation
Organisational skills include a neat work area, to-do lists and setting priorities. As a
manager, you will multitask by setting and attending many calendar events, meetings,
deadlines, timelines and projects. Organisation skills also include time management and
prioritisation. Having well-developed organisational skills helps you keep pace with your
workload, stay on target with deadlines, ensure you can find materials and reports, handle
unexpected events and reduce stress. Organisational skills help eliminate
miscommunication, procrastination and support a healthy work-life balance.
Administrative skills
Deadline management
Event coordination
Goal setting
Project management
Record-keeping
Scheduling
Time management
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If you haven't been promoted yet, look for and take small leadership opportunities in your
current position. It demonstrates your managerial abilities to your boss and your
willingness to move forward and take responsibility. In some cases, it may help you identify
weaknesses you could improve while waiting for a promotion.
2. Lead by example
A leader's job is to inspire other people. A key quality in succeeding in a managerial role is to
lead by example. You gain respect from your staff and establish yourself as a dependable
leader, credible and willing to do what it takes to get a job done. Leading by example will
build trust with your staff by showing that you do more than just giving directions. Setting
an example for your staff increases their commitment. They see you doing your part to fulfil
the organisational goals and vision and become more engaged and build more
cohesiveness in the team.
Becoming a successful manager can take some time and experience. Finding an
accomplished leader as a role model can help you understand the various circumstances,
challenges and obstacles when leading a team. This role model is a person who can help
unlock your potential and show you what's possible with examples from their experience. If
your goal is to move up in your career, this is a helpful tip to follow.
The positive role model that has the success and position that you want, a peer you think
does a better job than you or a subordinate who's doing your last job better than you
A reverse role model, is someone who has achieved what you want, but their values don't
match yours
A role model can also give you feedback apart from your supervisor's guidance at your next
employee evaluation. These people can help you recognise your strengths and weaknesses
in managerial skills such as time-management, organisational skills, planning, and strategy.
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4. Invest in yourself
No matter the career, the most outstanding managers build on their professional and
technical skills throughout their careers. Participate in continuous improvement and
become more valuable to your company by increasing your expertise in your field and skill
at leading teams. Great leaders stay current in their industry by following changes and
trends. From that vantage point, you can operate from a strategic perspective and avoid
getting trapped in static activity, and experience self-growth.
Whilst leaders continuously develop their professional and technical skills, they invest time
and money to further develop their workforce and team members. They provide the most
promising employees with training and development, so they become the next
generation's great leaders.
They empower and coach these employees by offering immediate positive and
constructive feedback. In this skill-set, managers seek to understand what motivates and
drives each team member while inspiring them toward growth and success.
Disclaimer: The model shown is for illustration purposes only, and may require additional
formatting to meet accepted standards.
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