Debt collection Exam

CANDIDATE NAME.............................................................................

SURNAME..........................................................................

REF NO..........................................................................

CELL.......................................

Email address…………………………………………………………………….

Date…………………………………………………

Starting time…………………………………………..Ending time………………………………

EXAMINATIONS(Answer all questions in 1 hr)

QUESTIONS

1.What is a debt collector.

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2.What is the other name for the debt collector.

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3.CDC Stands for

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4.Outline the main reason why the Debt Collection Council was
established.

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5.Which provisions are taken by the Council when considering a

compliant.

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6.The Code shall bind all the debt collectors in

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7.Transactions and procedures made by debt collector in the process

of collecting debt shall be

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8.List 3 things debt collector should not do with intention of

benefitting from the debtor
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9.What is a creditor.

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10.As a Debt Collector in terms of collecting or attempting to collect a

claim you shall not

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11.What is the name given to the company which provides creditors

with information on consumers .

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12.Code of regulation determines the relationship of 3 list them below

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13.Explain the primary purpose of Code of Conduct

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14.What are general duties of the debt collectors to the community or

members of the public

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15.Debt collectors are only allowed to call the debtor what times and
which days.

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16.Debt collector can only call debtor s employer when

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17.Dispute means

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18.When the collector is making a follow up of payment to the debtor
must always indicate

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19.Give 1 improper conduct example according to the DEBT

COLLECTORS ACT,NO.114 OF 1998.

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20.Give reasons why as a debt collector should not have any

feelings,or emotions towards the
debtor…………………………………………………………………………………………………
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