ATPI Expertise &

Technology Solutions
M Farhan Nisar
Business Development Manager
Notice Of Confidential
Information
This document contains proprietary and confidential information of ATPI and is prepared
for ''client''.

This information is not to be disclosed to a third party. If ATPI is not selected as your
chosen travel provider, all copies of this document and all other documents provided to
''client'' shall remain the property of ATPI, and shall be returned/destroyed upon request.
About ATPI
The ATPI Group was formed in 2002 trading in the UK
since 1934. UK head quartered, we currently have a
footprint of wholly owned offices and network partners
in over 100 locations around the world. We have four
specialist divisions, ATPI Marine & Energy, ATPI
Corporate Travel, ATPI Sports Events and ATPI Corporate
Events.

Our network is located all over the world, the contact

details and specific office locations can be found here:
https://www.atpi.com/en/en_GB/offices/

101 66 3,500+
Offices Countries Employees
Our vision
We see a future in which ATPI is thought of as the one travel management company that Integrity:
can help clients stay ahead of the ever-accelerating pace of business. Holding ourselves to the highest standards.

No one goes further than ATPI to understand what’s important to your organisation and
make it happen. This approach unites each of our specialist brands and is why we’re one Empowerment:
of the most trusted brands in the travel and events industry. Promoting accountability. Encouraging initiative. Recognising
achievement.
Our clients describe us as responsive, friendly, helpful, reliable, solution-oriented,
trustworthy, pragmatic, service-minded… passionate about what we do. These are the
qualities that distinguish us. They’re part of our DNA. And they describe how we aspire to Innovation:
be, every day. Always asking why. Always challenging. Always searching for a
better way.
Our values make us unique and underpin everything we do. They define us and how we
go about our business:
Service:
Putting the customer first. Being proactive. Tailoring solutions.
Striving for excellence.
Our Prominent Clients
In the first six months of the
pandemic ATPI Marine &
Energy:
We are...

ATPI Arjaa Marine &

Energy
ATPI Marine & Energy is an offshore and energy sector travel specialist, providing
consultancy and support to some of the world’s largest drilling and oilfield
services companies.

Each of our travel services and solutions has been created to meet the challenges
presented by the energy industry, making the movement of personnel across the
globe more cost-effective, more efficient and more secure.

With over 100 years’ experience we can confidently say that we are the leading
travel management company to the energy sector.

As pioneers of offshore and marine fares, we offer one of the most

comprehensive specialist fare programmes. Our clients benefit from utilising over
100+ specialist fare programmes.
Supporting key workers
during the pandemic
As the impact of the global pandemic became apparent we adapted quickly to ensure
our clients could keep operating whilst enabling the safety and wellbeing of their crew.
We helped our clients to complete crew changes in the most challenging of lockdowns,
ensured key workers made it to their place of work and helped crews return home to
their loved ones safely.

Whilst most of the world’s commercial carriers were grounded for a period of time in
2020, our global operational teams were hard at work organising charters for our clients
to rotate their crew all over the world. In line with new restrictions at the time of this submission, we have recently
implemented a team to specifically support our clients with hotel quarantine
Throughout the pandemic we have placed a high importance upon ensuring our clients
requirements. We have also supported the oil and gas industry with quarantine hotels
receive the most relevant and timely information. We did this by introducing an
and ground transportation for suspected Covid-19 cases.
information hub to our website dedicated to the Coronavirus. The information has
provided our clients with useful advice and information about travel restrictions, travel By remaining agile we have been able to react to the exact requirements of our clients
and crew change guidelines and health and safety protocols at a touch of a button. at each stage of the pandemic.
 7 2 3

We play an active role 4 13

in the industry 1 5 12
11

10
6

8
We’re well embedded within the industry and are active
members of many sector-specific trade bodies and
industry associations.

We place a high importance staying ahead of the curve

and understanding what is happening within the
industry. This gives our clients peace of mind that we
understand their business needs and ensures we will be
able to deliver what matters most to them.

• IADC – International Association of • NOIA – National Ocean Industries Association

Drilling Contractors • Singapore Shipping Association
• Subsea UK • Propeller Club of Manila
• Oil & Gas UK
• CMMI – Company of Master Mariners of India
• Association of Oil & Gas Admins
• MAPS – Maritime Awareness Program Society
• Women in Energy
• MASSA – Maritime Association ofShip-owners Ship Managers and Agents
• Hong Kong Ship Owners Association
• FOSMA – Foreign Owners Representatives and Ship Managers Association
Servicing
''client'' will benefit from having a designated & experienced team based in the locations in which
you operate. Your travel will be managed by senior consultants who will deliver the best solutions
to improve efficiencies, safety and cost using our unique global technology platform.

Our consultants are highly motivated and can work quickly, methodically and accurately to
respond to business demands, especially when under pressure. Our consultants will recommend
and provide pre-and post-trip advice where required and will have knowledge on the best routes,
carriers, ticket types and options to expertly combine the most cost effective and safe options for
your travellers.

''client'' will be provided with a dedicated telephone number and email address. The telephone
number will be redirected automatically to our out of hours’ team out with normal working hours
making the whole booking process completely seamless.

24/7 seamless service

Rest assured that we have the expertise and experience to assist with all out of hours
requirements.

Our out of hours service is managed in-house in the UK, and the 24/7 team acts as an extension to
the service provided by the day team. ''client'' will benefit from the same high level capabilities
regardless of the time of day or night. The 24/7 team is made up of out of hours managers and
highly experienced travel consultants who will act accordingly to support in times of need.
AIR Sourcing
ATPI Marine & Energy's strategy is designed to deliver full content to our clients
regardless of booking via an offline team, or on an online booking tool. Through our
proprietary technology, online booking tools and processes we make sure our clients
have access to full content. We have private channel agreements with the major carriers
that have chosen a multi-channel approach to distribution. Added to this we have
developed access through Travelfusion to ensure we have the ability to offer non-GDS
and NDC content globally, across both offline and online channels.

The ATPI team will review published fares, airline websites, ''client'' contracted fares,
ATPI negotiated fares and where applicable industry specific fares, including renewable,
marine & energy fares. This approach teamed with our technology and fares team will
ensure that ''client'' always receive the lowest logical fares available at the time of
request.

We achieve the best fares and provide our clients with genuine savings through the
provision of our robust airfare sourcing technology as detailed on next slide:
Airfare sourcing technology
Global Availability Database
Airlines manage their seat inventory to maximise the yield of each flight. They do this by changing availability in different geographical markets depending on the local demand on each route. This is done on a flight by flight
basis. ATPI's proprietary technology allows our consultants to view the differences in availability throughout our network, on a single screen, meaning we can instantly see availability in a multitude of markets. This provides
significant savings for our customers, as the price difference between classes on a flight can be substantial.

ATPI FareViewer
FareViewer is a global airfares database that provides access to view all content available, through our global contracts and local content. ATPI's FareViewer allows our consultants to access all content from their system,
wherever they are located.

Waitlist Watcher
Where a booking class is waitlisted by the airlines, we monitor if the class is reopened by using our proprietary technology ‘Waitlist Watcher’. This is an automated script to prompt the GDS (Global Display System) for returning
seats on the requested route. The system checks the GDS by default for a minimum of four times per hour, 24/7 until the date of departure. Seat inventory is often returned close to the departure date, for example if duplicate
bookings are made or other passengers select alternative flights. We can then catch this returned inventory before other agents, most of which who do this manually, and the system automatically books the seat for our
customer.

Fares Team
Our dedicated and experienced Fares Team specialises in reviewing complex bookings by searching for fare savings using their expertise. As standard the team review various opportunities to identify savings, examples include;
splitting tickets, combining different trips and reviewing codeshares. The team work closely with our consultants to identify saving opportunities and through an automated process continuously search for saving opportunities
on all relevant bookings. Rest assured that we exhaust all options to drive further savings, prior to the trip taking place.
Hotel sourcing
ATPI's global access and reach to hotel content is significant. We understand that there are several channels to access hotel
rates, and our hotel booking tools have the capability to access both GDS and non GDS content, meaning that ''client'' have full
visibility of what is available in the market including B&B's and smaller hotel chains.

We integrate with several well-known aggregators such as Booking.com and Expedia, ensuring all options are exhausted to
provide ''client'' with the best possible hotel rates.

Unlike most Travel Management companies, we do not push ''preferred'' properties for our own gain, instead we are transparent
and provide a full overview of what is available in the market place.

Our key differentiators include:

✓ Transparency - We support non-commissionable rates and will advise when rates are commissionable.

✓ Transparency - We will provide an overview of all available rates regardless of the request being made offline or online.

✓ Focus on your hotel strategy/programme, with the ability to benchmark against your peers to ensure you have the best
rates.

✓ We will advise you of our preferred hotel(s), chains however will not force you to set up rates with them unless it is a benefit
for ''client''.
Passports & Visas
We offer a specialist in-house passport and visa service supported by CIBT technology in the UK. This enables us to assist you with all
aspects of your travel programme. Our Passport and Visa team look after over 200 corporate customers and have over 35 years’
experience in obtaining passports and visas.

You will have direct contact with this department for the duration of the visa submission. The department has a team of staff who
solely work on passport and visa applications.

The co-ordination and tracking of visa applications is assisted by CIBT technology (global partner). This software automatically advises
progress to users at each key stage of the submission/issue. The technology ensures that the process is automated, and as such we
offer a stringent process for application, submission and document delivery. This is directly linked to the user ATPI TravelHubTM.

All visa application packs are supplied by email which include all relevant information pertaining to the visa application. We also offer
pre-form checks, form fill assistance and a handheld concierge service.

In addition to our visa and passport process all documents are returned to the traveller/travel booker at a mutually agreed location. Our
service helps meet the tightest of travel deadlines.

Benefits of Direct ATPI managing your passport and visa requirements include:

✓ Personal contact with our passports and visas specialists which build personal relationships.

✓ A passports and visas specialist to manage the whole Visa application process from beginning to end.

✓ Competitive fees

✓ All invoicing remains with ATPI

ATPI TravelHubTM
With ATPI TravelHubTM ''client'' will benefit from having access to one single platform that will allow you to
control and manage your entire travel programme via desktop or mobile.

''client'' can include their relevant travel tools, technology, policy, documentation and data in one place.

Benefits of using ATPI TravelHubTM:

✓ Comprehensive data, accessible and actionable via one single platform, allowing for full visibility of total
cost of trip and traveller whereabouts.

✓ Direct self-booking access point for travellers, to drive compliance, reduce leakage, and improve duty of
care.

✓ Universal profile management across all ATPI Marine & Energy and preferred partner products.

✓ Built in single sign-on capabilities, including integration with ''client'' internal platforms.

✓ Personalised access to products, functionality or content across multiple users, divisions or geography.

✓ Simple, intuitive and customisable interface, available on your desktop, tablet and smart phone,
providing easier and secure management of all your travel tools and technology.
ATPI eProfileTM -
Our Profile Solution for ''client''
We fully appreciate the importance of storing and collecting travellers’ details such as passports, visas,
preferences and frequent flyer details.

ATPI has an in-house proprietary profiling system, ATPI eProfileTM, which enables us to synchronise profiles
meaning that we have one single master profile for your travellers, allowing them to update their
preferences with ease. This ensures that all individual preferences are captured including any loyalty
programme details to ensure your travellers experience is positive from the get go.

ATPI eProfileTM also supports with regards to duty of care, if contact details are updated we can contact
travellers with ease should an issue arise that may impact their travel.

In addition to traveller input, if your HR system(s) were linked to our travel systems, real time updates will
ensure accurate information, seamless travel and correct invoicing.

With an open API approach we have the capability to integrate with a multitude of third party HR systems.
ATPI On the Go™ Mobile
app
The ATPI On the GoTM mobile travel app is a simple to access and easy to use travel companion
that makes your business trip more efficient and convenient. It is designed with business travellers
in mind and offers everything they need to know when they are travelling for work.

Our mobile app has the capability to suggest ‘do’s and don’ts’ in country as well as having the
sophistication to provide notifications on which gate your flight is leaving from, and will provide
updates regarding any delays/cancellations.

ATPI On the GoTM integrates with the traveller profile information, which means travellers can
seamlessly synchronise and update their passport information, visa details or loyalty card numbers
with ease. The app truly has the traveller in mind!

The mobile itinerary option provides immediate and up-to-date access to booked flights, hotel, car
hire and rail itineraries. Users can easily upload the itinerary to their calendars, forward it to a
colleague or relative, and can enable push alerts for live updates.

ATPI office details and contact numbers for emergency services across the world can be
conveniently accessed directly from the home screen on the app.
Value Added Technology –
ATPI Direct Messaging
Our ATPI Direct Messaging capabilities are endless and will enable ''client'' to change your communication strategy as Examples to help improve online adoption include;
required. As your progress moves, we can help your messaging move with it. Messaging can be used to improve policy
compliance, traveller wellbeing, traveller satisfaction, and can even help improve online adoption levels. Message 1: “We are looking to hit 70% online adoption. Your
participation is critical to help ''client'' achieve this goal!”
Messaging can be tailored to;

✓ Remind your travellers to adhere to COVID-19 rules in certain locations, i.e. quarantine rule, testing Message 2: “We have hit our 70% adoption target, well done to all!
requirements, wearing masks, social distancing etc. Now let’s move that needle even further to achieve more cost
savings!”
✓ Remind your employees to plan ahead of their business trip.

✓ Help minimise travel anxiety. Message 3: ‘’Thank you for using the online booking tool, you have
contributed to our cost saving target.’’
✓ Remind your travellers to relax after a busy day travelling on a long haul flight.

✓ Provide contact information ahead of business trips in case of emergency.

✓ Provide reassurance if travelling to a risk location, such as do’s & don'ts.
✓ Provide weather updates to ensure your travellers prepare for their trip.
Message 4: “We note that you have booked your recent trip with the
ATPI team, if you booked this using the online tool you could have
saved time and saved $. Please do advise if you require support or
further training.’’

✓ Promote down time, provide recommendations for eating out and visiting tourist attractions.
Duty of Care Technology Solutions –
ATPI Alerts™ & ATPI Traveller Tracking System™

ATPI AlertsTM delivers up to the minute breaking news alerts directly to your travel managers and bookers. This system is available via subscription, thus
allowing users to customise the type of alerts received (severity, location and category) and at which frequency.

Our proprietary Award Winning ATPI Traveller Tracking System™ will enable ''client'' to track and monitor your traveller’s whereabouts and
communicate with them when required. From a simple follow up message to ensure they have arrived at their destination safely, to critical
communication in a time of crisis, the system enables you to support your travellers. The system provides the platform with which we deliver our
bespoke Duty of Care solutions.

The intuitive, graphical map of ATPI Traveller Tracking System™ provides an overview of traveller locations in conjunction with the various risk levels
associated with their destinations. Risk associated with each country is broken down into 6 categories, this gives visibility as to why a country is rated at
any given risk level, ensuring travel/security managers can make informed decisions on a countries’ true risk level. These risk levels are continuously
updated and authenticated against a broad range of information sources.

With one simple click you are able to review more detailed information such as traveller itineraries and communication information.

ATPI Traveller Tracking System™ is available via desktop and mobile devices, the technology puts you in control to support your business traveller’s duty
of care obligations, 24 hours a day, 7 days a week.
ATPI Travel Approval System™
(TAS)
Our proprietary tool ATPI Travel Approval System ™(TAS) will enable ''client'' to
standardise the entire booking and approval process, this can be set up for approvers in a
consistent way, across any market. With one click the approver can decide to decline or
approve any travel request.

As TAS is our proprietary technology it can be tailored in line with ''client''’s specific
requirements. With an open API philosophy TAS can be integrated with an Online
Booking Tool.

Approvals can be tailored specifically to ''client's specifications both online and offline.
From an online perspective we can incorporate the approvals in any way you choose,
including by ticket type, by haul type or by threshold.

From an offline perspective the approval requirements will be built into the company
profile and again can be tailored to your specifications.
ATPI Invoice System™

''client'' will benefit from having access to our invoicing retrieval technology ATPI Invoice
System™, which is a user-friendly online invoice bank.

ATPI Invoice System™ allows authorised users to access our invoicing system to download
invoices.

Various criteria can be selected in order to query the system, including date range,
traveller name and individual invoice number. This facility allows clients to obtain copy
invoices at any time from our secure website without having to contact ATPI
administrators.

One of the effects of providing electronic invoicing is that it can be difficult to select
individual invoices for query. ATPI Invoice System™ enables clients to pull individual
invoices from the system at any time and either email or print them, meaning that any
invoice that needs individual scrutiny can be selected with ease.
ATPI Feedback System™

All complaints and commendations are logged in our proprietary online complaint
handling system, ATPI Feedback System™. This technology enables us to report on a
regular basis and identify all issues and the resolutions. This system benefits our internal
process in monitoring both ATPI and supplier complaints.

All feedback logged generates an automatic email notification to ATPI and your main
contacts. The management of customer complaints and any procedures requested can be
incorporated within your service level agreement. We also have a client services
department which records and manages all complaints in line with our ISO 9001:2015
accreditation.
ATPI CrewLink™

ATPI CrewLink™ is our proprietary technology that enables clients to manage all crew
travel needs in one place, thus providing visibility of real-time status of travel plans
across all teams and stakeholders.

We offer 3rd party integrations from various Crew Management Systems to ATPI
CrewLink™ , as well as options for automated, customised integrations back to 3rd party
crew systems, or directly to ''client'' should it be required.

CrewLink™ offers a more efficient and effective workflow of crew management, with full
visibility and a clear audit trail of activity with the ability to archive booking history for a
two-year period.

Communicating with various stakeholders across your business is made easier through
ATPI CrewLink™ with export features for crew arrivals / departures, communication to
port agencies and other ''client'' stakeholders.
Thank You
Any questions?