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To cite this article: Chrysalis L. Wright, Taylor DeFrancesco, Carissa Hamilton & Lygia Machado
(2019): The Influence of Media Portrayals of Immigration and Refugees on Consumer Attitudes: A
Experimental Design, Howard Journal of Communications, DOI: 10.1080/10646175.2019.1649762
ABSTRACT KEYWORDS
The current study examined media portrayals of immigrants and refu- immigration media;
gees and participants attitudes regarding immigrants, immigration priming; refugees
policy, and Islamophobia using an experimental design. Participants
included 284 male and female college students who were primed
with negative, positive, or no media portrayals of immigrants and ref-
ugees prior to completing questionnaires related to their views
regarding immigrants, immigration policy, and Islamophobia. It was
hypothesized that there would be differences in participants attitudes
based on experimental condition, with participants exposed to nega-
tive portrayals reporting more negative attitudes compared to the
other experimental conditions. Factors related to participant suscepti-
bility to media portrayals were also examined and were hypothesized
to include participant age, race, biological sex, social class, and polit-
ical and religious affiliation. Significant differences were found based
on experimental condition for viewing immigration as an economic,
physical, social cohesion, and modernity threat as well as physical
benefits of immigration, intolerant attitudes toward immigrants, and
affective-behavioral and cognitive Islamophobia. Participants who
were primed with negative media portrayals reported more negative
attitudes. In addition, biological sex, race, social class, and political
and religious affiliation were found to relate to participant susceptibil-
ity to media portrayals of immigration and refugees. Implications for
future research are discussed.
Refugees and asylum seekers that have been migrating to the United States, from mostly
Muslim countries, have gained mass media attention over the past few years
(KhosraviNik, 2010). Controversy regarding immigration into the United States, particu-
larly from Mexico, has also become widespread over the past three decades (de Zuniga,
Correa, & Valenzuela, 2012). The images and portrayals of immigrants and refugees
within media are overwhelmingly negative. The media consistently stereotype immi-
grants and refugees, often linking them to threat and crime (de Zuniga et al., 2012;
Schemer, 2012). Such representations were particularly amplified during the 2016 U.S.
presidential election campaign, which also brought attention to what has been coined
fake news, where politicians or entertainment news media described factual stories that
did not align with their personal views incorrectly or presented stories that were
fabricated and embellished (Brown, Ali, Stone, & Jewell, 2017; Douglas, 2018). Research
has suggested that fake news has the intent of validating and encouraging discrimin-
atory and racist opinions toward minority groups, particularly immigrants and refugees
(Cerase & Santoro, 2018).
This is particularly problematic considering the sociodemographic differences (e.g.,
education, income, gender, age) in internet use (Park, 2018), the increasing sociodemo-
graphic differences in exposure to political news (Prior, 2005), and the fact that most
Americans have reported that the news media are their primary source of information
about refugees and Muslims (Jackson, 2010). In addition, some research has shown that
negative portrayals of immigrants and refugees in media have the potential to influence
viewer attitudes in a negative manner (Esses, Medianu, & Laweson, 2013; Gattino &
Tartaglia, 2015; Schemer, 2012). Other studies have found that exposure to news media
portrayals of Muslims as terrorists is related to supportive attitudes regarding American
military action against Muslim countries and Muslim American civil restrictions
(Saleem, Prot, Anderson, & Lemieux, 2017). Furthermore, research has found that
exposure to fake news containing negative images of immigrants and refugees corre-
sponds to biased opinions and stereotypical views regarding minority groups (Schemer,
2012). In addition, information gathered via fake news is rather persistent, with partici-
pants still believing the false information even after being informed that the information
was not true (De keersmaecker & Roets, 2017). Fake news is not only hard for some
people to identify but it can also create confusion about what is real versus fake and is
continuously shared among members of the public unknowingly (Jang & Kim, 2018).
The current study is unique in that it examined the portrayals of immigrants and ref-
ugees in media and viewer’s attitudes regarding immigrants, immigration policy, and
Islamophobia using an experimental design. We focused on immigrants and refugees
considering the current political climate, the increase in exposure to and effects of fake
news, and current trends regarding media portrayals of immigrants and refugees in the
United States (Brown et al., 2017; de Zuniga et al., 2012; Douglas, 2018; KhosraviNik,
2010; Schemer, 2012). We wanted to determine if exposure to negative portrayals of
immigrants and refugees was associated with negative attitudes regarding immigrants
and immigration policy, as well as increased levels of Islamophobia among consumers.
We also wanted to determine if there were specific sociodemographic characteristics of
consumers that increased their susceptibility to negative media portrayals of immigrants
and refugees.
When immigrants and refugees are continuously portrayed in a negative manner, con-
sumers may feel more anxious and threatened, thus fueling the consumers’ negative views
towards immigrants and refugees (McKeever et al., 2012). In fact, anxiety toward undocu-
mented immigrants can be influenced by just a single news exposure (Atwell Seate &
Mastro, 2016). Exposure to messages from media that induce negative reactions toward
minority groups, specifically immigrants and refugees, not only reinforces negative feel-
ings, but also encourages observation of similar messages in the future, only further dis-
tancing immigrants and refugees from American citizens (Atwell Seate & Mastro, 2016).
Within the last three decades, the media’s coverage of immigration has heavily
focused on Hispanics, creating a strong association between the Hispanic population
and immigration, specifically undocumented immigration (Valentino, Brader, & Jardina,
2013). Often, the broadcasts discussing immigration are particularly pessimistic, oppos-
ing policies on immigration and immigration reform (Esses et al., 2013). The media
tend to broadcast negative and stereotypical images of immigrants in an attempt to
attract a larger audience and increase revenue (Esses et al., 2013; Kim, Carvalho, Davis,
& Mullins, 2011). In particular, news media outlets often link Hispanic immigrants with
poverty, disease and illness, illegal immigration, violent and nonviolent crime (e.g., kid-
naping and murder), burdens on the social welfare system, human smuggling, drugs,
trespassing, and challenges to American culture (Atwell Seate & Mastro, 2016; Aguirre,
Rodriguez, & Simmers, 2011; Esses et al., 2013; Estrada et al., 2016; Kim et al., 2011;
Schemer, 2012; Sowards & Pineda, 2013). Immigration is rarely linked with benefits,
such as new taxpayers or low-wage labor; however, the cultural and economic costs of
immigration are largely highlighted (Valentino et al., 2013), alongside the depletion of
resources due to the U.S.–Mexican border drug war (Aguirre et al., 2011).
In addition, common stigmas and stereotypical views about refugees and Muslims
that are portrayed in news media include that they are static, backwards, primitive,
aggressive and violent, intolerant, unassimilable, carriers of disease, and even deserving
of discrimination (Esses et al., 2013; Taras, 2013). The media have even used words and
phrases that are normally used when referring to animals breeding to refer to refugees
and asylum seekers (Leudar, Hayes, Nekvapil, & Baker, 2008). Other media outlets
made claims of those seeking asylum as “bogus” (Esses et al., 2013). Muslim men, in
particular, have frequently been portrayed as unreasonable fundamentalists (Jackson,
2010). As for female Muslims, the hijab is an easily recognizable symbol of the religion
but is associated with female oppression (Jackson, 2010). Furthermore, microaggressions
against Muslims presented in media may have particularly adverse effects on non-
Muslims as they may feel that such behavior is acceptable and normal and may even go
as far as perpetuating similar actions (Nadal et al., 2012).
Theoretical perspective
From a theoretical perspective, media priming may explain the relationship between the
way in which media present, or frame, information and the opinions and attitudes of
consumers (Estrada et al., 2016; McKeever, Riffe, & Carpentier, 2012; Steinberg, 2004).
Ramasubramanian (2007) proposed that media portrayals and reproduction of stereo-
types leads to biased schemas among consumers regarding stereotyped groups. These
4 C. L. WRIGHT ET AL.
Method
Participants and procedure
Participants included a total of 284 college students from a large southeastern public
research university who were recruited through their undergraduate psychology courses
6 C. L. WRIGHT ET AL.
and received class credit for completing the 75-min online questionnaire. The majority
of participants were female (n ¼ 180, 63.47%). Most participants identified as White
(n ¼ 168, 59.2%), Hispanic (n ¼ 52, 18.3%), or African American (n ¼ 25, 8.8%). The
age of participants ranged from 18 to 57 (M ¼ 19.84, SD ¼ 5.18).
Participants were assigned to three experimental conditions in which they were
primed with either video clips containing negative portrayals immigrants and refugees,
video clips containing positive portrayals of immigrants and refugees, or no video clips.
Interrater reliability regarding the nature of the videos presented to participants in the
current study was assessed using intraclass reliability and was high for the videos exam-
ined in the current study (0.94). In an attempt to ensure participants were not aware of
the potential primed influence on their attitudes (Higgins, 1996; Loersch & Payne,
2014), assessed via questionnaire, participants were not asked to respond, rate, or evalu-
ate the video clips they were primed with in any way.
Participants in Condition 1 (n ¼ 96; 48 males and 48 females; 67.7% White, 16.7%
Hispanic, 8.3% African American; M age was 18.75; SD ¼ 2.29) viewed video clips por-
traying immigrants and refugees negatively. Video clips were derived from The Sons of
Liberty (6:05), CNN (0:52), MSNBC (5:22), Fox News (5:33 and 4:26), Alipac (4:37),
Rebel Media (1:45), and Ruptly (1:24). All videos were accessible via YouTube and took
29:04 minutes to view.
Participants in condition 2 (n ¼ 91; 22 males and 69 females; 52.7% White, 20.9%
Hispanic, 8.8% African American; M age was 20.47, SD ¼ 6.71) viewed video clips por-
traying immigrants and refugees positively. Video clips were derived from USA Today
(4:23), AFP news agency (1:19), NBC News (2:38), Vox (4:57 and 2:58), Hooplaha (2:47),
AJþ 4:33), and ChavezFund (4:10). All videos were accessible via YouTube and took
29:46 minutes to view.
Participants in condition 3 (n ¼ 97; 34 males and 63 females; 56.7% White, 17.5%
Hispanic, 9.3% African American; M age was 20.35, SD ¼ 5.46) did not view any video
clips. After viewing the video clips, participants then completed an online questionnaire
containing items related to views and attitudes regarding immigrants and immigration
policy and Islamophobia.
Measures
Immigration threats and benefits inventory
Participants in all conditions completed the Immigration Threats and Benefits
Inventory (Tartakovsky & Walsh, 2016). This is a 40-item questionnaire that assesses
participants views regarding economic threats (seven items; alpha reliability ¼ .91),
physical threats (eight items; alpha reliability ¼ .93), social cohesion threats (five items;
alpha reliability ¼ .92), modernity threats (four items; alpha reliability ¼ .78), economic
benefits (four items, alpha reliability ¼ .85), physical benefits (five items; alpha reliabil-
ity ¼ .85), cultural diversity benefits (three items; alpha reliability ¼ .82), and humani-
tarian benefits (four items; alpha reliability ¼ .89) associated with immigration and
immigrants and refugees.
A sample item for economic threats is “refugees drain our welfare funds,” for physical
threats is “refugees and illegal immigrants spread infectious diseases,” for social
HOWARD JOURNAL OF COMMUNICATIONS 7
cohesion threats is “refugees and illegal immigrants are a threat to the American culture
of the U.S.,” for modernity threats is “refugees and illegal immigrants bring with them
values and norms which harm the modern nature of American society,” for economic
benefits is “refugees and illegal immigrants bring new knowledge and skills needed in
the U.S. economy,” for physical benefits is “refugees and illegal immigrants are quiet
and polite people,” for cultural diversity benefits is “refugees and illegal immigrants
teach openness and tolerance to us and to our children,” and for humanitarian benefits
is “accepting refugees and illegal immigrants can help to save lives.”
All items were scored on a 5-point Likert scale ranging from 1 (strongly disagree) and
5 (strongly agree). Items for each category were averaged to derive at total scores that
were used in analyses. The complete questionnaire can be found in Appendix A.
Islamophobia scale
Participants in all conditions completed the Islamophobia Scale (Lee, Gibbons,
Thompson, & Timani, 2009). This is a 16-item questionnaire that examines participants
affective-behavioral attitudes (eight items; alpha reliability ¼ .95) and cognitive attitudes
(eight items; alpha reliability ¼ .97) toward Muslims.
8 C. L. WRIGHT ET AL.
Sample items for affective-behavioral attitudes included, “If possible, I would avoid
going to places where Muslims would be” and “I dread the thought of having a profes-
sor that is Muslim.” Example items for cognitive attitudes included “Islam is a danger-
ous religion” and “Islam is anti-American.”
All items were scored on a 5-point Likert scale, ranging from 1 (strongly disagree) to
5 (strongly agree). Items were then averaged to derive at a total affective-behavioral atti-
tudes and cognitive attitudes score that was used in analyses. The complete question-
naire can be found in Appendix D.
Demographic questionnaire
Participants were asked five questions related to their age, race (dummy coded as White
and non-White), biological sex, political party affiliation (dummy coded as Republican
and not Republican), religious affiliation (dummy coded as Christian and non-Christian).
Social class
Social class was assessed as a continuous variable using measures of parental education,
income and occupation as well as measures of self-identified social class identity
(Rubin, 2012; Rubin & Wright, 2015). Participants indicated the highest level of educa-
tion for both their mother and father, with response options ranging from no formal
schooling to graduated with a postgraduate degree (Masters or PhD). Participants also
indicated how they thought most people would rate the occupation of both of their
parents in terms of prestige and status on an 11-point scale ranging from 1 (extremely
low status and prestige) to 11 (extremely high status and prestige). Participants also pro-
vided a subjective indication of their family income during childhood using a 5-point
scale ranging from 1 (well below average) to 5 (well above average). Finally, participants
completed three subjective measures of social class for themselves, their mother, and
their father using a 6-point scale ranging from 1 (poor) to 6 (upper class).
After items were converted to z scores, they had a good mean correlation with one
another and good internal reliability (alpha ¼ .81). A composite measure of social class
based on the mean score of the z scores was used in analyses (for a similar approach,
see Rubin & Wright, 2017). The complete questionnaire can be found in Appendix E.
Results
Preliminary analyses were conducted to assess the reliability of scales, distributional
characteristics, intercorrelations of measures, and the extent of missing data. Missing
data for the current study were minimal (< 5%), therefore a simple mean substitution
method was used (Kline, 2005). This method of handling missing data is preferable to
deletion methods as it allows for complete case analyses, does not reduce the statistical
power of tests, and takes into consideration the reason for missing data (Twala, 2009).
Moreover, this method of data imputation is a good representation of the original data
as long as the missing data are less than 20%, which was the case in this study
(Downey & King, 1998).
HOWARD JOURNAL OF COMMUNICATIONS 9
Analyses relevant to the study aims included (a) descriptive statistics regarding partic-
ipants immigration attitudes and Islamophobia; (b) intercorrelations of study variables;
(c) a multivariate analysis of covariance to determine if there were significant differen-
ces in participants immigration attitudes and Islamophobia based on experimental con-
dition while controlling for participant age, race, biological sex, and political and
religious affiliation; and (d) hierarchical regression analyses to determine factors related
to participants’ susceptibility to media exposure of immigrants and refugees that would
impact their attitudes regarding immigrants, immigration policy, and Islamophobia.
Experimental conditions
A multivariate analysis of variance was conducted to determine if there was a sig-
nificant difference in participants’ views and attitudes regarding immigrants and
immigration policy and Islamophobia based on experimental condition while control-
ling for participant age, race, biological sex, social class, and political and religious
affiliation.
10 C. L. WRIGHT ET AL.
Discussion
The aim of this study was to examine the relationship between media portrayals of
immigrants and refugees and participants’ attitudes regarding immigrants, immigration
policy, and Islamophobia. We used an experimental approach that primed participants
with either negative, positive, or no media portrayals of immigrants and refugees. It was
hypothesized that there would be differences in participants attitudes regarding immi-
grants and immigration policy and Islamophobia based on experimental condition, with
participants exposed to negative portrayals of immigrants and refugees reporting more
negative attitudes compared to participants in the other experimental conditions. It was
also hypothesized that factors related to participant susceptibility to media portrayals of
immigrants and refugees would include participant age, race, biological sex, social class,
and political and religious affiliation.
Before elaborating on the results, it is important to note that participants reported
low to moderate levels of negativity regarding immigrants, immigration policy, and
14 C. L. WRIGHT ET AL.
Islamophobia and that all outcome variables were significantly correlated with
one another.
2013), White (Berg, 2009; McKeever et al., 2012; Watson & Riffe, 2013), Christian
(Berg, 2009; de Zuniga et al., 2012; Fryberg et al., 2012; Lopez Moreno, 2008; Ostfeld,
2017; Timberlake & Williams, 2012; Watson & Riffe, 2013), and Republican (Berg,
2009; de Zuniga et al., 2012; Fryberg et al., 2012; Lopez Moreno, 2008; Timberlake &
Williams, 2012) was associated with reporting more negative attitudes regarding immi-
grants, immigration policy, and Islamophobia after being primed with negative media
portrayals of immigrants and refugees compared to other participants.
In regard to social class, our findings vary in comparison to previous research. We
found a positive relationship between social class and negative attitudes regarding immi-
grants, immigration policy, and Islamophobia. Previous research, however, has found
the opposite relationship (Berg, 2009; de Zuniga et al., 2012; Gattino & Tartaglia, 2015;
McKeever et al., 2012; Schemer, 2012; Timberlake & Williams, 2012; Watson & Riffe,
2013). There are two possible explanations for this difference in findings. We focused
on social class, where the majority of previous research has focused on indicators of
SES (Berg, 2009; McKeever et al., 2012; Timberlake & Williams, 2012). In addition, we
used a college sample in the current study and it has recently been noted that college is
less accessible to those from lower-class families and more accessible to students from
middle- and upper-class families (Williams, 2016).
Disclosure statement
The data presented, the statements made, and the views expressed are solely the responsibility of
the authors.
16 C. L. WRIGHT ET AL.
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HOWARD JOURNAL OF COMMUNICATIONS 19
27. Refugees and illegal immigrants bring with them languages which are needed in a glo-
bal economy.
28. Refugees and illegal immigrants bring new knowledge and skills needed in the
U.S. economy.
[physical benefits]
29. Refugees and illegal immigrants abuse less alcohol and drugs than Americans.
30. Refugees and illegal immigrants commit less crimes than Americans.
31. Refugees and illegal immigrants mind their own business and don’t bother Americans.
32. Refugees and illegal immigrants preserve order and cleanness in the areas where they live
more than Americans.
33. Refugees and illegal immigrants are quiet and polite people.
[cultural diversity benefits]
34. Refugees and illegal immigrants teach openness and tolerance to us and to our children.
35. Refugees and illegal immigrants bring a new culture, for example, food, music, and art,
which can enrich American culture.
36. Refugees and illegal immigrants enrich us by giving us an opportunity to learn about cul-
tures we might never learn about otherwise.
[humanitarian benefits]
37. Accepting refugees and illegal immigrants can help us to feel positive about ourselves as a
“light to the nations.”
38. Accepting refugees and illegal immigrants can help to save lives.
39. Providing asylum to refugees and illegal immigrants is good for creating a positive image
of America around the world.
40. By providing asylum to refugees and illegal immigrants we strengthen democracy in America.
12. Free health care should be available for all refugees and illegal immigrants.
13. America should demand that employers pay refugees and illegal immigrants the minimal
salary and cover all the obligatory insurances.
14. Female refugees and illegal immigrants should get the same maternity rights as
American women.
15. Refugees and illegal immigrants should have free access to the same social and psycho-
logical services as Americans.
16. Free school education should be available for children of refugees and illegal immigrants.
17. Free health care should be available for children of refugees and illegal immigrants.
18. Refugees and illegal immigrants should be provided with free English language courses.
19. Refugees and illegal immigrants should have social security rights like American citizens.