Professional Documents
Culture Documents
10-1108_JGR-04-2019-0043
10-1108_JGR-04-2019-0043
https://www.emerald.com/insight/2041-2568.htm
Developing
CSR disclosure in developing and and developed
developed countries: a countries
comparative study
Aparna Bhatia and Binny Makkar 1
University school of Financial Studies, Guru Nanak Dev University, Amritsar, India
Received 13 April 2019
Revised 4 July 2019
24 August 2019
Accepted 30 August 2019
Abstract
Purpose – This paper aims to examine and compare the nature and extent of corporate social responsibility
(CSR) reporting practices of companies in developing (BRICS [Brazil, Russia, India, China and South Africa])
and developed (the USA and the UK) countries.
Design/methodology/approach – Content analysis is conducted on the annual reports and websites of
325 companies listed on stock exchanges of developing markets and of developed markets (Brazil – IBrX 100,
46 companies; Russia – Broad Market Index, 50 companies; India – BSE 100, 50 companies; China – SSE 180,
29 companies; South Africa – FTSE/JSE All Share index, 50 companies; the USA – NYSE 100, 50 companies;
the UK – FTSE 100, 50 companies). Descriptives are used to calculate company wise and item wise scores.
T-test analysis is applied to check for significant differences between mean scores of developing and
developed countries.
Findings – The findings of the study reflect that developed countries have higher CSR disclosure scores
than developing countries. Overall, mean CSR disclosure score of developed countries is 53.5%, followed by
that of the developing countries at 49.4%. Developed countries take lead in CSR disclosure for all the five
categories, namely, human resources, community, environment, customer and product and others. The results
of independent sample T-test suggest that mean disclosure score of developing nations is significantly
different from developed nations.
Practical implications – As suggested by the results, the gap in the CSR disclosure scores between
developing and developed group of countries is not an alarming one. However, developing countries should
practice CSR in spirit and not just in letter. Focus should not be on just filling the pages in black and white,
rather the essence of CSR should be attained for balanced development of the country. For instance, though
developing country like India has high score of CSR disclosure in contrast to each of the developed country
taken in the sample, yet the country is still battling with several issues such as poverty, over-population,
corruption, poor standard of working conditions for the employees and environmental conservation.
Sustenance should focus upon renewable sources of energy; efforts of employees should be acknowledged
offering flexible working hours; consumer trust should be built by communicating authentic and accurate
information about the product. As developing countries encounter several social and environmental problems,
companies must endeavor to build a healthy nation keeping in mind the welfare of all stakeholders by
practicing CSR.
Originality/value – This study overcomes the limitations of prior cross-country studies by taking a better
representative sample with greater number of countries belonging to identifiable group of “developing” and
“developed” nations and thus attempts to improve generalization and authenticity of results.
Keywords Developing economies, Corporate social responsibility, Content analysis,
Developed countries
Paper type Research paper
2. Review of literature
The prior empirical research with regard to CSR disclosure has been carried out mostly in
developed countries (Ernst and Ernst, 1978; Abbott and Monsen, 1979 and Deegan and
Gordon, 1996). Studies in developed countries report high level of CSR disclosure. Abbott
and Monsen (1979) reported a high disclosure of 86 per cent in the sample of Fortune 500
companies. Kelly (1981) indicated rising trend in the amount of social disclosure in Australia
over a period from 1969 to 1978. Guthrie and Parker (1990) reported disclosure percentage of
98 per cent for the UK, 85 per cent for the USA and 56 per cent for Australia. Fukukawa and
Moon (2004) reported that in Japan 90 per cent companies provided CSR report. Birth et al.
(2008) found disclosure to the extent of 72 per cent with respect to Switzerland. Jizi et al.
(2014) found that percentage of the US companies producing CSR information increased
from 93 per cent to 97 per cent during the period between 2009 and 2011. On the contrary,
studies on CSR disclosure in developing countries revealed relatively lower extent of CSR
disclosure. The disclosure percentage is as low as 6.4 per cent in Hong Kong (Lynn, 1992), 50
per cent in South Africa (Savage, 1994); 52 per cent in Singapore (Tsang, 1998), 44 per cent in
Bangladesh (Belal, 2001; Azim et al., 2011; Ullah and Rahman, 2015) and 47 per cent in India
(Murthy, 2008; Lattemann et al., 2009; Kansal and Singh, 2012).
A few scholars have also conducted region specific; cross- national CSR studies
comparing either developed or developing countries. Maignan and Ralston (2002)
investigated intensity of CSR communication in three economically developed European
countries (France, the Netherlands and the UK) and the USA. The findings of the study
depicted that CSR principles, processes and stakeholder issues were mentioned by large
number of the USA and the UK firms in contrast to their French and Dutch counterparts.
Smith et al. (2005) conducted comparative analysis of CSR reporting practices among
companies in three developed nations (Norway, Denmark and the USA). The results
revealed that number of words, sentences and percentage of pages devoted to CSR
disclosure was higher for Norwegian and Danish companies than the US companies.
JGR Baskin (2006) tried to examine the extent of CSR reporting practices of companies in
11,1 emerging markets (BRICS) for the year 2004. The results revealed that South Africa led
other emerging markets in CSR reporting with an overall score of 7.2. Brazil obtained second
highest score of 5.8, closely followed by India with 5.6 score whereas Russia and China were
significantly lagging behind having scores of 2.1 and 1.1 respectively. Likewise, Alon et al.
(2010) investigated the corporate communication in relation to CSR motives, processes and
4 stakeholder issues among companies in Brazil, Russia, India and China. The results revealed
that China had the maximum proportion of non-reporting companies (75 per cent) among the
total companies in the sample. Brazil appeared to be the most communicative of its CSR
activities with mean score of 14.5, followed by Russia with mean of 11.5 while India and
China were having means of 9.91 and 6.43, respectively. Habisch et al. (2011) conducted
cross-country CSR disclosure study comparing three developed countries, Germany, Italy.
The results exhibited that German companies discussed large number of CSR issues
whereas the US and Italian companies concentrated on broadly three CSR issues, social
disclosure, strategy and performance and stakeholder needs. Abreu et al. (2012) studied the
CSR disclosure practices of companies in Brazil and China and but for community
relationships, reported significant differences between Chinese and Brazilian companies in
relation to adoption of average CSR practices. The study indicated that CSR disclosure
practices of companies are shaped by the institutional framework of a particular country.
Chapple et al. (2014) examined CSR reporting in six Asian countries over three points of
time, 2002-2003, 2005-2006 and 2009-2010. The websites of largest 50 firms each from China,
India, the Philippines, Thailand, Singapore and Malaysia were accessed for CSR disclosure
with respect to CSR waves, different issues addressed and modes employed to address CSR
issues. The results showed that there exist dissimilarities among Asian economies with
respect to addressing of CSR waves and modes. China emphasized more on issues related to
product and process while companies in India paid higher attention to the community
issues. However, some similarities were found in CSR waves and CSR modes for remaining
four Asian countries.
The studies comparing developed and developing countries across the world are
relatively less. Welford (2005) examined the written policies on CSR of companies in 15
nations in three geographical regions: Europe, Asia and North America. The study found
more CSR activity in Europe and North America in contrast to Asia with regard to internal
aspects of CSR. For external aspects of CSR, there were more policies on supply chain
management than on ethical issues. The study exhibited that companies CSR policies were
shaped by political and economic conditions prevailing in a particular country setting.
Dawkins and Ngunjiri (2008) conducted comparative study to assess the differences
between CSR disclosure practices of the South African companies listed on Johannesburg
stock exchange index and leading global companies listed on Fortune Global 100 for the
year 2006. It was found that the companies in South Africa had higher CSR disclosure than
companies listed in Fortune 100 for all dimensions except human rights. The study
attributed reasons for high disclosure in South Africa in contrast to global companies to the
legal and regulatory measures, institutional pressures and affirmative policy regulations.
Similarly, Muthuri and Gilbert (2011) tried to assess the differences among Kenyan
domestic, Kenyan international and foreign international companies with regard to extent of
CSR, different CSR issues addressed, CSR process employed and drivers for CSR
engagement. The study found greater variation in the adoption of CSR practices between
Kenyan domestic companies and Kenyan companies with operations or headquarters
abroad and attributed variation to the difference in institutional environment of domestic
and international markets. Bashtovaya (2014) compared the CSR reporting practices of top
ten companies operating in the energy sector in the USA and Russia. The results revealed Developing
that Russian companies led the US companies on the themes related to social performance, and developed
employees and consumers whereas the US companies reported extensively on
environmental performance and covered large number of environmental issues which were
countries
alien to Russian firms. The study suggested that institutional factors were responsible for
the variation in CSR disclosure between two countries. Tang et al. (2015) compared CSR
communication practices of companies in United States and China on corporate websites at
two different points of time i.e. 2008 and 2012. The study determined the extent to which the 5
US and Chinese companies differed with respect to rationales, themes and practices of CSR
using content analysis. The study found significant differences between the US and Chinese
companies’ CSR communication practices in 2008. However, differences in CSR
communication among companies in the USA and China got diminished in 2012. The study
attributed reason for the change in CSR communication among Chinese companies between
two time periods to the process of institutionalization in China. Vilar and Simao (2015)
conducted study to examine CSR practices on the websites of 110 banks from 11 geographic
regions. The results showed that the extent and type of disclosure varied according to the
geographic location. The large volume of CSR information was found among the banks
situated in regions with high development index. The cultural and political- legal patterns
were also evident related to the themes of fight against child labor, animal protection and
religion. Habek and Wolniak (2016) examined the status of sustainability disclosure in six
EU member States, Denmark, France, the UK, Sweden, Poland and The Netherlands and
ascertained differences in sustainability reporting practices among companies in these
countries. The results revealed that maximum number of reports (90 per cent) was issued by
France, followed by Sweden (75 per cent). The study found significant differences in the
level and quality of disclosure practices among countries taken in the sample. Kane et al.
(2017) explored websites of top 50 firms in the USA and South Korea to ascertain the extent
of variation in CSR disclosure among companies in these two countries. The findings
revealed that extent of CSR disclosure differ between the USA and South Korea. The US
companies provide more in-depth information pertaining to CSR indicators in contrast to
South Korean companies.
As evidenced from the review of literature, large amount of work on CSR disclosure has
been conducted in both developed and developing countries, but more studies are available
for research in a particular country setting only, that is, either developed (Andrew et al.,
1989; Fukukawa and Moon, 2004; Jose and Lee, 2007 and Lungu et al., 2011) or developing
nations (Tsang, 1998; Belal, 2001; Chaudhri and Wang, 2007; Dong et al., 2012; Kansal and
Singh, 2012 and Fifka and Pobizhan, 2014). A few scholars carried out cross- national
research earlier also, but again most of them covered either developed countries as (Guthrie
and Parker, 1990; Maignan and Ralston, 2002; Smith et al., 2005; Habisch et al., 2011) or
developing nations as (Chapple and Moon, 2005; Baskin, 2006; Lattemann et al., 2009; Alon
et al., 2010; Abreu et al., 2012 and Chapple et al., 2014). To the best knowledge of the
researchers quite a few comparative studies on CSR disclosure have covered both developed
and developing countries simultaneously. Dawkins and Ngunjiri (2008) compared the CSR
reporting practices of companies in South Africa and leading global companies listed on
Fortune 500. Bashtovaya (2014) compared CSR reporting practices of companies in United
States and Russia. Tang et al. (2015) tried to assess the differences between CSR disclosure
practices of companies in United States and China. However, no study took up an
identifiable group representing developing countries as BRICS and compared them with
certain developed nations like the USA and the UK. The results of these studies by taking
one country each from the developed and developing countries are not much capable of
JGR generalization, so, in the current study, researchers have endeavored to work upon
11,1 representative sample with bigger number of countries so that the results can be applied
holistically to both the developed and the developing economies.
Thus, it is observed from the review of available studies that there are differences in the
understanding and adoption of CSR practices across countries, specifically, the developed
and developing ones (Kemp, 2001; Welford, 2005; Baughn et al., 2007 and Abreu and Barlow,
6 2013). Developed countries have relatively large amount of wealth as compared to
developing countries (Heyneman, 1980). As endorsed by the resource-based view, firms in
developed countries are more likely to invest in social and environmental activities because
of the availability of plentiful resources at their disposal (Baughn et al., 2007). Developing
countries are usually less economically developed which coaxes them to focus their attention
on securing basic amenities of livelihood than on investing in societal affairs. There is a
huge difference in the level of awareness among stakeholders of developing and developed
countries. The amount of pressure exerted by stakeholders on firms to act in a socially
responsible manner depends on the economic development of a country (Gnyawali, 1996;
Ramasamy and Ting, 2004 and Chapple and Moon, 2005). In developed countries,
consumers are better aware about activities of businesses (Abreu and Barlow, 2013), media
serves as watchdog of society, NGOs and civil society organizations are proactive and
pressurize companies to enhance social engagement beyond the interest of shareholders’
wealth and profitability (Chambers et al., 2003; Vilar and Simao, 2015). Political factors like
the level of corruption and Government interference too influence corporate CSR disclosure
practices. Baughn et al. (2007) found that companies operating in countries with high level of
governmental corruption have less inclination to engage in CSR activities. Or in other words,
countries with high level of political freedom place greater emphasis on CSR disclosure
(Baughn et al., 2007; Tang et al., 2015). Developing countries are characterized by having
high level of corruption. According to Transparency International Corruption Perception
Index (Transparency International, 2017), which ranks countries on the basis of the
perceived level of public sector corruption, major developing countries such as BRICS
(Brazil, Russia, India, China, South Africa) and MINT (Mexico, Indonesia, Nigeria and
Turkey) economies have obtained lesser earning than global average score of 43. Rodriguez
et al. (2005) further put forth that corruption enhances the complexity of institutional
environment and makes the firm appear illegitimate. Even, Kimber and Lipton (2005) has
pointed out that in countries where economies are highly controlled by the government,
companies make greater endeavors in pleasing Government rather than indulging in
socially responsible activities. In developing countries such as China, Malaysia and Russia,
State has the major shareholding in many large corporations, unlike developed countries
like United States, where shareholding is widely dispersed among the shareholders (Matten
and Moon, 2008). The higher stake of government in nation’s firms restricts the ability of
companies to take decisions independently (Fifka and Pobizhan, 2014). Social and cultural
differences too make an evident variation in disclosure of societal parameters especially
where these are voluntary in nature. Culture depicts value and belief system of countries
(Withrop, 1991). Sustenance is embedded in the culture of the developed countries (Gray,
1988). It is a routine with them. Their upbringing has taught them to practise social
activities even when not required by law. On the contrary, in developing countries, there is
lack of self-regulation and self-control. Everytime, law is needed to oversee and regulate the
functioning of companies. Thus, these disparities at both the firm and country level
influence CSR reporting in different set of countries. In the light of the same, the present
study endeavors to compare CSR reporting practices of companies between two groups of
countries-developing nations represented by BRICS group and developed nations Developing
represented by the USA and the UK. and developed
countries
3. Database and research methodology
3.1 Universe and sample of the study
The universe of the study consists of companies listed on major indices of leading stock
exchanges of developing markets (BRICS) and of developed markets (the USA and the UK), 7
namely IBrX 100, 100 companies (Brazil), Broad Market Index, 100 companies (Russia), BSE
100, 100 companies (India), SSE 180, 180 companies (China), FTSE/JSE All Share index, 160
companies (South Africa), NYSE 100, 100 companies (the USA), FTSE 100, 100 companies
(the UK). These indices comprise of companies that are representative of diverse sectors of
the economy. The companies that did not present CSR information were not considered
for the study and the companies that communicated social responsibility information in
language other than English were also left out. English is a global language and is used in
business across the globe. It provides a common podium for evaluation reducing translation
bias (Alon et al., 2010). After applying the above filters, final sample turned out to be Brazil-
IBrX, 46 companies, Russia-Broad Market index, 50 companies, India-S&P BSE 100, 50
companies, China- SSE 180, 29 companies, South Africa- FTSE/JSE All Share index, 50
companies, United States- NYSE the USA 100, 50 companies, United Kingdom- FTSE 100,
50 companies.
Banco Do Brasil 80 1 Enel Russia 79 1 Mahindra and Mahindra 81 1 China Shenhua Energy Company 79 1
Itau Unibanco 71 2 Severstal 73 2 Bharat Petroleum 79 2 Baoshan Iron and Steel Company 71 2
Corporation
Santander Bank 71 2 United Company 70 3 Bharat Heavy 75 3 Shanghai Fosun Pharmaceutical (Group) 68 3
Rusal Electricals Company
Marfrig 38 3 RusHydro 68 4 Bajaj Auto 73 5 Wuhan Iron and Steel Company 67 4
Energias BR 70 4 Rosneft 67 5 IndusInd Bank 71 6 China Petroleum and Chemical Corporation 62 5
CEMIG 68 5 Sberbank 64 6 NTPC 71 6 China United Network Communications 61 6
Petrobras 68 5 Lukoil 61 7 Tata Motors 71 6 Bank of Communications 59 7
M.Diasbranco 68 5 Nizhnekamskneftekhim 61 7 Indian Oil Corporation 68 9
CRH 67 8
Braskem 67 8 Kazanorgsintez 58 9 Coal India 68 9 Bank of China 53 9
Copel 65 9 Novatek 56 10 ITC 68 9 PetroChina Company 53 9
Company Name S (%) R Company Name S (%) R Company Name S (%) R Company Name S (%) R
Bradesco 64 10 Alrosa 56 10 Grasim Industries 68 9 Hainan Airlines Company 53 9
OI 64 10 NLMK 56 10 Hero MotoCorp. 68 9 Industrial Commercial Bank of China 52 12
Tim Part 64 10 NCSP 53 13 Siemens 68 9 China Coal Energy Company 52 12
Tractebel 62 13 Tatneft 52 14 Infosys 68 9 Shanghai Pudong Development Bank 50 14
EcoRodovias 62 13 Slavneft- 52 14 Tata Consultancy 68 9 China Oilfield Services 50 14
Megionneftegaz Services
CPFL Energia 61 15 Inter RAO 50 16 Hindustan Unilever 67 17 Agricultural Bank of China 47 16
Usiminas 58 16 FGC UES 47 17 Oil and Natural Gas 65 18 China Southern Airlines Company 46 17
Corporation
Duratex 58 16 Polymetal 47 17 Power Grid Corporation 65 18 China Minsheng Bank 43 18
International
Eletrobras 56 18 Moesk 45 19 Vedanta 65 18 China Life Insurance Company 43 18
SABESP 56 18 Uralkali 45 19 UltraTech Cement 65 18 China COSCO Holdings Company 43 18
Fibria 56 18 Gazprom 44 21 Axis Bank 63 21 China National Nuclear Power Company 42 21
WEG 55 21 TMK 44 21 Yes Bank 63 21 Air China 42 21
Company S (%) R Company S (%) R Company S (%) R Company S (%) R
GOL 53 22 Rosseti 41 23 Reliance Industries 63 21 China Communications Construction 41 23
Company
Copasa 52 23 IDGC of South 39 24 Gail (India) 63 21 Ping an Insurance (Group) company of China 39 24
CESP 50 24 MTS 39 24 Godrej Consumer 63 21 Industrial Bank 36 25
Products
Marcopolo 50 24 IDGC of Centre 38 26 Maruti Suzuki India 63 21 Datang International Power Generation 35 26
and Volga Region Company
Vale 47 26 IDGC of Centre 36 27 NMDC 62 27 Shanghai Pharmaceuticals Holding Company 33 27
Telef Brasil 47 26 Aeroflot 36 27 Wipro 60 28 Wanhua Chemical Group Company 32 28
(continued)
developing (BRICS)
Disclosure in
countries
and developed
Developing
countries
and developed (the
Company-Wise CSR
Table I.
Developing Countries
Brazil Russia India China
Company Name S (%) R Company Name S (%) R Company Name S (%) R Company Name S (%) R
(continued)
countries
and developed
Developing
11
Table I.
12
11,1
JGR
Table I.
Developing Countries Developed Countries
South Africa The USA The UK
Company Name S (%) R Company Name S (%) R Company Name S (%) R
(2014-15)
Table II.
by developing and
developed countries
Item-Wise Disclosure
Score (%) (No.)
Developing Countries Developed Countries
Overall Category Overall Category
Particular of Items in CSR Disclosure Index B R I C SA Mean The USA The UK Mean
Human Resources
Equal opportunities for employees/
embracing diversity 76 (35) 48 (24) 98 (49) 70 (20) 96 (48) 96 (48) 100 (50)
Work from home/flexibility of timings 11 (5) 8 (4) 16 (8) 0 (0) 32 (16) 40 (20) 38 (19)
Welfare of employees and their dependents 85 (39) 90 (45) 34 (17) 90 (26) 46 (23) 66 (33) 26 (13)
Employee participation in volunteering
programs on community development 67 (31) 50 (25) 58 (29) 93 (27) 66 (33) 94 (47) 82 (41)
Mean Disclosure Score 60 (28) 49 (25) 51.5 (26) 63 (18) 60 (30) 56.7 74 (37) 61.5 (31) 67.75
Community
Promoting education 70 (32) 66 (33) 94 (47) (47) 97 (28) 90 (45) 70 (35) 60 (30)
Promoting art, culture and sports 80 (37) 84 (42) 46 (23) 41 (12) 46 (23) 40 (20) 34 (17)
Disaster relief 4 (2) 12 (6) 56 (28) 86 (25) 16 (8) 66 (33) 24 (12)
Vocational training and entrepreneurship
development programme/ employment
generation 67 (31) 18 (9) 88 (44) 31 (9) 64 (32) 50 (25) 72 (36)
Community awareness programmes 26 (12) 26 (13) 64 (32) 41 (12) 34 (17) 54 (27) 38 (19)
Health and hygiene/cleanliness sanitation 57 (26) 52 (26) 96 (48) 55 (16) 70 (35) 76 (38) 60 (30)
Donations/charities 24 (11) 32 (16) 14 (7) 34 (10) 32 (16) 42 (21) 58 (29)
Membership with NGOs/Government/
Universities 74 (34) 52 (26) 92 (46) 45 (13) 88 (44) 90 (45) 90 (45)
Poverty reduction/social equality 50 (23) 58 (29) 34 (17) 83 (24) 62 (31) 42 (21) 46 (23)
Help to specific sectors of economy 65 (30) 78 (39) 94 (47) 90 (26) 66 (33) 86 (43) 68 (34)
Mean Disclosure Score 53 (24) 48 (24) 67.8 (34) 60 (17.5) 57 (28) 57.18 61.6 (31) 55 (27) 58.3
Environment
ISO 14001 certification 54 (25) 58 (29) 78 (39) 38 (11) 36 (18) 40 (20) 50 (25)
Pollution control and prevention of
environmental damage 54 (25) 76 (38) 44 (22) 48 (14) 24 (12) 42 (21) 44 (22)
Conservation of natural resources and energy
efficiency 98 (45) 84 (42) 100 (50) 93 (27) 94 (47) 100 (50) 100 (50)
(continued)
Score (%) (No.)
Developing Countries Developed Countries
Overall Category Overall Category
Particular of Items in CSR Disclosure Index B R I C SA Mean The USA The UK Mean
Recycling/waste management/water
management 96 (44) 92 (46) 92 (46) 59 (17) 88 (44) 94 (47) 92 (46)
Video conferencing/not traveling/reduction
in paper consumption and printing 30 (14) 14 (7) 48 (24) 59 (17) 38 (19) 42 (21) 36 (18)
Protection of biodiversity/ wildlife
conservation/ afforestation 70 (32) 62 (31) 76 (38) 55 (16) 46 (23) 68 (34) 64 (32)
Mean Disclosure Score 67 (31) 64 (32) 73 (36.5) 59 (17) 54.3 (27) 63.4 64.3 (32) 64.3 (32) 64.3
Others
CSR intent in vision/mission 67 (31) 62 (31) 68 (34) 55 (16) 60 (30) 54 (27) 68 (34)
Sustainability report 89 (41) 28 (14) 46 (23) 90 (26) 54 (27) 78 (39) 78 (39)
CSR committee 57 (26) 8 (4) 100 (50) 34 (10) 96 (48) 38 (19) 68 (34)
Negative reporting 41 (19) 36 (18) 52 (26) 10 (3) 34 (17) 28 (14) 62 (31)
Third party assurance/audit 52 (24) 20 (10) 38 (19) 41 (12) 60 (30) 48 (24) 74 (37)
Global CSR 11 (5) 12 (6) 20 (10) 31 (9) 38 (19) 84 (42) 82 (41)
Mean Disclosure Score 53 (24) 27.6 (14) 54 (27) 44 (13) 57 (28) 47.1 55 (27) 72 (36) 63.5
15
Table II.
JGR education” disclosed by 97 per cent companies and “Work from home” is the least disclosed
11,1 one, with none of the company reporting it. In South Africa, maximum reporting is made in
the category of “Human Resources”, reported by around 60 per cent (30) companies.
“Environment” is the least reported category, disclosed by just 54.3 per cent (27) companies.
Among all the items “Conservation of natural resources and CSR committee are the most
reported items in South Africa”. “Disaster relief” has the least score reported by only 16 per
16 cent (8) companies.
Among the countries in developed group, maximum reporting is made by the US
companies in the category of “Customer and Product”, disclosed by around 78 per cent (39)
companies. The companies have made the least disclosure in the category of “Others”,
reported by just 55 per cent (27) companies. The most disclosed item by the US companies is
“Conservation of natural resources and energy efficiency” disclosed by 100 per cent (50)
companies and “Negative reporting” is the least reported item with hardly 28 per cent (14)
companies reporting the same. In the UK, companies have made maximum reporting in the
category of “Customer and Product, reported by around 80 per cent (40) companies. The
companies have made the least disclosure in the category of ‘Community”, reported by just
55 per cent (27) companies. The most disclosed items by companies in the UK are “Equal
opportunity for employees/embracing diversity” and “conservation of natural resources”
and is disclosed by 100 per cent (50) companies. The least disclosed item is “Disaster relief”
with merely 24 per cent (12) companies reporting it.
The comparative summarized view of CSR reporting practices among developing
countries represented by Brazil, Russia, China, India and South Africa and developed
countries represented by the USA and the UK is presented in Table III as follows:
The results clearly exhibit difference in the mean disclosure scores of developing and
developed nations. In order to determine whether the difference in the extent of CSR
disclosure among developing and developed economies is statistically significant,
independent sample t-test is applied. The null hypothesis is that there does not exist any
variation in the mean disclosure score of developing and developed countries. The result of
Independent sample t-test after randomization (in order to make sample comparable) is
shown in Table IV:
As evident from Table IV, t-values is 2.224 and is significant at 5 per cent level of
significance. It signifies that there exists variation between developing and developed
countries with respect to percentage CSR disclosure score. Thus, it depicts that developed
countries provide significantly more CSR disclosure in contrast to developing nations.
The results reveal that the mean CSR disclosure score of developed countries is
significantly higher than that of developing countries. There is greater level of
institutionalization in developed nations (Tang et al., 2015). The engagement of firms in CSR
practices is shaped by the country’s institutional framework in which they operate (Matten
and Moon, 2008). The companies operating in particular institutional environment are
subject to regulative, normative and cognitive forces that mould the development of CSR.
The regulative forces refer to organization’s engagement into CSR practices as a result of
rules and regulations. However, degree of compliance by companies depends upon the
efficiency of the legal system and regulatory framework to enforce the same (Marquis et al.,
2007). In developing countries despite the laws, these are poorly enforced (Kimber and
Lipton, 2005) on account of weak institutional environment and poor governance (Kemp,
2001 and Khavul et al., 2013). The overall CSR disclosure score of India (60 per cent) is not
very high, even though it has been mandatory to spend on CSR activities from 1 April, 2014.
On the other hand, developed countries are characterized by having high regulatory
enforcement and greater scrutiny (Visser, 2008) that put excessive pressure on firms to
Developing Countries Developed Countries
Country
Developing Developed
Items Brazil Russia India China South Africa Group The USA The UK Group
developing (BRICS)
CSR reporting in
Table III.
summarized view of
countries
Comparative
and developed
Developing
countries
and developed (the
17
Table III.
Developing Countries Developed Countries
Country
Developing Developed
Items Brazil Russia India China South Africa Group The USA The UK Group
Table IV.
Results of
independent sample
T-test for CSR
disclosure score of
Country No. of Companies Mean SD Std Error Mean t Sig.(2-tailed)
companies from
Developing (BRICS) 119 49.25 15.599 1.430 2.224 0.027 developing and
Developed (the USA and the UK) 100 53.45 12.327 1.233 developed countries
JGR be exercised only if business is able to generate sufficient profits. Hence, companies attach
11,1 greater significance to product innovation, producing quality products and building
relationship with customers as it proves advantageous to business in terms of revenues and
share value. However, companies in developed economies give less priority to community
issues. The developed nations encounter less socio economic problems such as development
of infrastructure, provision of healthcare facilities and education, which in developing
20 countries are major drivers for CSR. In addition, developed nations have relatively large tax
bases that lead companies to assume that providing social service is the task for the
government. “Others” is the least preferred category in developing nations. Though
companies in developing countries are producing CSR information either in annual reports
or in separate stand- alone CSR reports but it lacks reliability and transparency. This is
evident from the lower score of the indicators such as external assurance and negative
reporting. It seems that companies are just attempting to appear legitimate in the eyes of
stakeholders by particularly producing positive CSR related information. The reports in the
absence of independent assurance and negative information do not reflect the true picture of
company’s CSR activities and give rise to doubts on the reliability and credibility of the
information provided.
Differences also exist between companies in developed and developing economies with
regard to disclosure of CSR items though “Equal opportunity for employees/embracing
diversity” is the most disclosed item under “Human Resources” category in both developed
and developing countries. This seems to be on account of prevalence of laws that give equal
representation to all employees protecting them against any discrimination. Similarly,
offering of provisions such as work from home/flexibility of timings beyond those required
by the law is not preferred much in both the economies. The managerial perception also
affects the adoption of the privilege of flexible working timings. Managers usually assume
that employees coming late to work are less conscientious than the early starters, even
though there is no difference in the total working hours (Nisen, 2014). Hence, employees are
reluctant to use flexible work options on account of fear that it could harm their career
progression. Developing nations invest more in promoting education. The lower literacy rate
is one of the pressing concerns in developing countries (UNESCO, 2015). Hence, companies
attribute their efforts in enhancing education levels. On the other hand, developed nations
indulge in CSR by forming partnerships with NGOs rather than carrying out through one-
off events such as donations. NGOs exhibit professional knowledge and expertise along
with the higher network linkage (Bobenrieth et al., 2010). Thus, partnerships help the
corporations in understanding stakeholder needs better and exploit its existing capabilities
at its best. As far as environment is concerned, both developed and developing countries are
making investments in installing renewable technologies. There is increased global concern
for climate change and rising greenhouse gas emissions. Governments in both economies
are taking number of initiatives stimulating corporations to conserve the scarce natural
resources. Sustainability is a matter of global concern today. However, unfortunately very
few firms in both set of groups prefer using substitutes to business traveling. The
companies need to think of this alternative as well, as traveling to business meetings
enhances level of carbon emissions. Modern technology should be preferred in current e-era.
Developed countries tend to report CSR as global practice whereas it is least reported item in
developing countries. Developing countries have just initiated expanding their operations
globally; hence, these have restricted knowledge in carrying out CSR practices at global
level. On the other hand, western corporations with their earlier existence (Chambers et al.,
2003) have greater tendency to engage globally in CSR.
Our results are similar to the findings of Chambers et al. (2003) who advocated that CSR Developing
uptake was lower in Asian countries in contrast to those in the West. Even, Welford (2005) and developed
who has examined the written policies on CSR of companies in 15 nations in three
geographical regions: Europe, Asia and North America stated that Asian countries use CSR
countries
policies less often as compared to Europe and North American countries. Similarly, Vilar
and Simao (2015) conducted study to examine CSR practices on the websites of 110 banks
from 11 geographic regions and found that banks in developed countries present more CSR
information than those in less developed countries. However, our results are not in line with 21
Tang et al. (2015) who report no significant differences in the number of CSR items disclosed
by companies in the USA and China during follow-up study in 2012. Perhaps, this study has
covered just two countries and focused on just presence or absence of CSR items. With
respect to category, Customer and Product is the most reported category in both developing
and developed countries. Our findings coincide with studies conducted in developing
countries (Ahmad et al., 2003; Raman, 2006 and Kilic et al., 2015) and in developed countries
(Capriotti and Moreno, 2007 and Lindgreen et al., 2009) that indicate higher disclosure for
customer and product category. However, it contradicts with the findings of the studies in
developed countries by Maignan and Ralston (2002) and Fukukawa and Moon (2004) who
found environment to be the most popular theme of disclosure in companies of France, The
Netherlands and Japan respectively. The reason seems to be high environmental regulations
in these countries unlike our sampled companies.
5. Conclusion
The study contributes to the literature by examining and comparing the nature and extent
of CSR disclosure of companies in developing and developed countries. Comparison of CSR
disclosure practices of developing and developed countries produces significant overall
differences suggesting that developed countries present more CSR disclosure information in
contrast to the developing countries. Appropriate solutions need to be taken up by the
developing countries to elevate their disclosure score and improve social reporting practices.
First and foremost, policymakers in developing countries should emphasize more on
improving regulatory environment. Laws should be made more stringent and there should
be strict penalties in case of noncompliance by companies. The government in developing
countries should take up a proactive role in CSR reporting. They should introduce education
and awareness programs on CSR so that gradually the concept of CSR gets imbibed in the
cultural roots of developing countries. The study would also like to make an appeal to the
Government in developing countries to make external assurance of CSR reports compulsory
so as to enhance the reliability of CSR information which tends to involve high degree of
subjectivity. The results also strongly recommend to regulatory bodies in developing
countries to provide a standard format for the disclosure of CSR information. The findings
of the study indicate that CSR information produced by companies in developing countries
is largely discretionary. There is absence of detailed guidance regarding various CSR issues.
Policymakers should provide proper guidelines regarding the format as well as content of
CSR information to be disclosed. In brief, CSR disclosure needs standardization. Hence, it is
recommended to the professional accounting bodies that an accounting standard on “CSR”
be developed. This shall definitely inject harmony in CSR accounting and reporting
practices around the globe. These endeavors would not only uniform CSR issues but would
also help in avoiding duplication of efforts by various bodies to give CSR a concrete shape.
Item-wise results implicate that consumers are the most important stakeholder in both
developing and developed countries. The circumference of CSR should be expanded to cover
more stakeholders rather than just those who fulfill economic interests of companies. For
JGR instance, flexible working hours for employees which is the least favored item in both
11,1 groups of countries should be promoted. This would facilitate employees to maintain work/
life balance. Similarly, adverse environmental impact of the corporate activities needs to be
checked. The findings of the present study highlight that very few companies are using
alternate healthy measures for environment protection in both developing and developed
countries. Executives and managers in both groups of nations should ensure the use of
22 certain alternatives such as video conferencing, teleconferencing and thus reduce travel;
saving on oil, fuel and pollution. Use of such measures would be a step towards sustainable
living. Sincere efforts for development of society as a whole should be the goal of CSR
activities.
An endeavor has been made in the current paper to study the differences in developed
and developing countries at both the company and item/theme level by choosing
appropriate sample of countries. Still since the study is based on data for one year only, the
results may not be perfectly generalized. A longitudinal analysis would perhaps allow more
minute investigation of CSR reporting patterns. Similarly, the study can also be replicated in
other nations to examine similarities and differences in their CSR reporting practices.
Factors affecting the reporting practices among developing and developed countries too
need an empirical assessment. The current paper hopefully sets the ball rolling for the
budding researchers to undertake more research comparing different nations across the
globe.
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Corresponding author
Binny Makkar can be contacted at: binnyk3@gmail.com
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