PERCEPTUAL

MAPPING
PROVIDER INTERNET
RUMAH
CUSTOMER
BEHAVIOR
 1 Abdurrahman Nabil Makarim

KELOMPOK 12
2 Alfredly Carson Marcius

3 Bramantio Fajar W
INDIHOME FIRSTMEDIA BIZNET MY REPUBLIC MNC PLAY

OXYGEN XL HOME BALIFIBER TRANSVISION CBN

 KATEGORI
PENILAIAN
1 KECEPATAN INTERNET

2 STABILITAS INTERNET

3 HARGA

4 CUSTOMER SERVICE
 Perbandingan 1

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 6 6 6 6
firstmedia 5 5 6 6
biznet 7 6 5 6
MyRepublic 7 6 7 7
MNC 7 7 7 7
Oxygen 7 7 7 6
XLHome 7 6 7 7
BaliFiber 7 6 7 6
Transvision 7 6 6 6
CBN 6 7 6 7
 Perbandingan 2

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 7 6 7 7
firstmedia 8 8 9 9
biznet 8 7 8 7
MyRepublic 8 8 7 7
MNC 7 6 7 7
Oxygen 9 8 8 8
XLHome 7 7 7 7
BaliFiber 7 7 7 7
Transvision 6 7 6 7
CBN 8 7 7 7
 Perbandingan 3

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 5 5 6 5
firstmedia 7 7 5 6
biznet 8 8 6 7
MyRepublic 9 8 7 7
MNC 7 8 7 7
Oxygen 9 9 8 8
XLHome 8 7 8 7
BaliFiber 7 7 7 6
Transvision 7 8 8 7
CBN 7 7 7 6
 Perbandingan 4

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 5 5 5 5
firstmedia 7 6 7 6
biznet 7 7 8 7
MyRepublic 9 8 7 6
MNC 6 7 8 9
Oxygen 9 9 7 9
XLHome 5 6 5 5
BaliFiber 7 8 7 7
Transvision 6 6 6 6
CBN 7 6 6 5
 Perbandingan 5

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 5 6 6 5
firstmedia 6 7 7 7
biznet 7 6 5 6
MyRepublic 9 9 6 5
MNC 5 6 5 5
Oxygen 7 8 7 7
XLHome 7 8 7 7
BaliFiber 6 8 7 7
Transvision 8 7 6 5
CBN 6 7 7 7
 Rata-Rata Perbandingan

CUSTOMER
KECEPATAN STABIL HARGA
SERVICE

Indihome 5,6 5,6 6 5,6

firstmedia 5,2 6,6 6,8 5,6
biznet 7,4 6,8 6,4 6,6
MyRepublic 8,4 7,8 6,8 6,4
MNC 6,4 6,8 6,8 7
Oxygen 8,2 8,2 7,4 7,6
XLHome 6,8 6,8 6,8 6,6
BaliFiber 6,8 7,2 7 6,6
Transvision 6,8 6,8 6,4 6,2
CBN 6,8 6,8 6,6 6,4
 Lebih Cepat

Kurang Stabil Lebih Stabil

Kurang Cepat