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ORGANIZATIONAL BEHAVIOR IN HEALTHCARE
Decentring Health
and Care Networks
Reshaping the
Organization and
Delivery of Healthcare
Edited by
Mark Bevir
Justin Waring
Organizational Behaviour in Healthcare
Series Editors
Jean-Louis Denis
School of Public Health
University of Montreal
Montréal, QC, Canada
Justin Waring
University of Birmingham
Birmingham, UK
Paula Hyde
Birmingham Business School
University of Birmingham
Birmingham, UK
Published in co-operation with the Society for Studies in Organizing
Healthcare (SHOC), this series has two strands, the first of which con-
sists of specially selected papers taken from the biennial conferences
held by SHOC that present a cohesive and focused insight into issues
within the field of organizational behaviour in healthcare.
The series also encourages proposals for monographs and edited col-
lections to address the additional and emergent topics in the field of
health policy, organization and management. Books within the series
aim to advance scholarship on the application of social science theories,
methods and concepts to the study of organizing and managing health-
care services and systems.
Providing a new platform for advanced and engaged scholarship,
books in the series will advance the academic community by fostering
a deep analysis on the challenges for healthcare organizations and man-
agement with an explicitly international and comparative focus.
All book proposals and manuscript submissions are single blind
peer reviewed. All chapters in contributed volumes are double blind
peer reviewed. For more information on Palgrave Macmillan’s peer
review policy please visit our website: https://www.palgrave.com/gp/
book-authors/your-career/early-career-researcher-hub/peer-review-
process.
To submit a book proposal for inclusion in this series please con-
tact Liz Barlow for further information: liz.barlow@palgrave.com. For
information on the book proposal process please visit this website:
https://www.palgrave.com/gp/book-authors/publishing-guidelines/
submit-a-proposal.
Decentring Health
and Care Networks
Reshaping the Organization and
Delivery of Healthcare
Editors
Mark Bevir Justin Waring
Department of Political Science Health Services Management Centre
Berkeley, CA, USA University of Birmingham
Birmingham, UK
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature
Switzerland AG 2020
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether
the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse
of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and
transmission or information storage and retrieval, electronic adaptation, computer software, or by
similar or dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are exempt
from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this
book are believed to be true and accurate at the date of publication. Neither the publisher nor the
authors or the editors give a warranty, expressed or implied, with respect to the material contained
herein or for any errors or omissions that may have been made. The publisher remains neutral with
regard to jurisdictional claims in published maps and institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
v
vi Contents
Index 267
Notes on Contributors
vii
viii Notes on Contributors
co-led funded projects from the National Institute for Health Research,
Department of Health, and the Health Foundation in the UK.
Robin Miller is a Professor and Head of the Department of Social
Work and Social Care, University of Birmingham. He leads on a vari-
ety of applied research projects within health and care, with a particular
focus on evaluating and learning from change initiatives. Current pro-
jects include local evaluations of new models of care programme. Robin
is a Senior Associate of the International Federation of Integrated Care,
an advisory group member of the European Primary Care Network, and
a Fellow of the School for Social Care Research.
Jacinta Nzinga is health system researcher with a focus on social sci-
ence research working with the Health Services Research Group, Kemri-
Wellcome Trust Research Programme. She holds a masters degree in
Global Health from University of Oxford and a Ph.D. in Health and
Social Sciences from University of Warwick, UK. Her research work
and interests are mainly in the areas of management of human resources
for health, health policy analysis and the interpretive analysis of their
implementation, organizational change and implementation of inno-
vation, organizational behavior and clinical leadership in health care.
Jacinta has several publications exploring engagement and develop-
ment of health workers’ leadership capacities in improving health ser-
vice delivery in Kenyan public hospitals. She’s also adjunct faculty at
Strathmore University, teaches while doing collaborative research with
county health managers and has been part of human resources for
health technical working groups in Kenya.
Jane O’Hara is an Associate Professor in Patient Safety and Improvement
Science, and Deputy Director of the YQSR Group. Jane has a broad range
of research interests, which centre on the use of theory and robust meth-
ods to understand and improve the safety of healthcare. Principal inter-
ests include the involvement of patients in patient safety, how we measure
quality and patient safety and use this information to improve care, the
use of behaviour change approaches to support safety improvement,
and the role of individual differences in influencing quality and safety
outcomes.
xiv Notes on Contributors
the art collective Act With Love (AWL) to promote social change. The
Weight of Expectation comic is one example of their work, view others
at: www.actwithlove.co.uk. In recognition of his work on weight stigma
the British Science Association invited Oli to deliver the Margaret Mead
Award Lecture for Social Sciences at the British Science Festival 2018.
John S. F. Wright is Associate Professor, Institute for Public Policy and
Governance, University of Technology Sydney. John has held post-doc-
toral appointments at the University of Birmingham in the Department
of Public Health and Epidemiology working on area-based regeneration
schemes, with a focus on participation, decentralisation and methods
and processes for health and environmental impact assessments. He also
completed post-doctoral work at the Regulatory Institutions Network
in the Research School Social Sciences, Australian National University,
on regulation and governance theory. John was a lecturer at the London
School of Hygiene and Tropical Medicine in the Department of Public
Health and Policy working on the regulation and new governance
arrangements of acute English hospitals.
List of Figures
xvii
List of Tables
xix
Decentring Networks and Networking
in Health and Care Services
Mark Bevir and Justin Waring
M. Bevir
Department of Political Science,
University of California, Berkeley, CA, USA
e-mail: mbevir@berkeley.edu
J. Waring (*)
Health Services Management Centre,
University of Birmingham, Birmingham, UK
e-mail: J.Waring@bham.ac.uk
© The Author(s) 2020 1
M. Bevir and J. Waring (eds.), Decentring Health
and Care Networks, Organizational Behaviour in Healthcare,
https://doi.org/10.1007/978-3-030-40889-3_1
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was not at all comfortable. So they finally determined to kill their
general, and then return to Peru. Valdivia discovered the conspiracy,
and finally succeeded in quelling it.
About the same time, he obtained possession of a rich gold mine,
in the valley of Quillota; and, by distributing the gold freely among his
men, he found that they soon grew contented. But he discovered
that he needed more soldiers, as the natives were far from being
subdued; and he had constantly to keep a detachment of troops to
guard the miners.
At length, Valdivia resolved to send, by land, two of his captains,
Monroy and Miranda, with six companions, whose spurs, bits, and
stirrups he directed to be made of gold, hoping thus to entice the
Spaniards in Peru to come to his assistance.
These messengers were escorted by thirty horsemen, who were
to accompany them to the borders of Chili. They reached Copiapo:
here they were attacked by one hundred archers, commanded by
Corteo, an officer of the Ulmen. The Spaniards were all slain, except
the two captains, who, dreadfully wounded, were taken prisoners,
and brought before the Ulmen.
That prince resolved to put them to death; but, at the solicitation
of his wife, the Ulmena, he finally consented to spare them. She
unbound them with her own hands, dressed their wounds, and
treated them like brothers. When they were fully recovered, she
desired them to teach her son the art of riding, as several of the
horses had been taken alive in the defeat.
The two Spaniards readily consented to her request, hoping that
they should find means to escape. This was natural; nor would it,
perhaps, have been wrong, had they not committed a most horribly
ungrateful crime to effect it. They were not strictly guarded, and
frequently rode out with the young prince. One day, as this youth, the
son of their benefactress, was riding between them, escorted by his
archers, and preceded by his lance-bearer, Monroy suddenly
attacked him with a poiniard he had concealed, and gave him
several mortal wounds; while Miranda wrested the lance from the
officer; and, in the confusion caused to the escort by seeing their
young prince bleeding on the ground, these two treacherous
Spaniards easily escaped.
But this breach of faith was ultimately of great disadvantage to the
Spaniards. That one unprovoked murder probably caused the death
of hundreds; because the natives never, after the occurrence,
seemed to have put any faith in the professions of the white men.
The succeeding year or two were spent by Valdivia in fighting, and
founding cities. The natives were gradually losing strength and hope;
many were slain in the wars, and some yielded to what seemed
inevitable, and became the allies of the Spaniards.
Still, there was much for these invaders to endure. At one time,
the Copiapians, to revenge the murder of their prince by Monroy,
killed forty Spaniards; and, not satisfied with that vengeance, they
persuaded the Coquimbanes to massacre all the inhabitants of a
colony which had been founded in their territory, and to raze the city
of Serena, which Valdivia had caused to be built, to its foundations.
In 1549, the city was rebuilt in a more advantageous situation: but
every advantage had to be purchased at the point of the sword, and
paid for by human blood.
After a contest of nine years, and almost incredible hardships, the
Spanish power seemed established in that part of Chili which had,
formerly, been under the dominion—or, rather, superintendence—of
the Peruvian empire. Valdivia then proceeded to distribute the
conquered lands among his officers, as had been done in the West
Indies and Peru. Then he was ready to undertake the conquest of
the remaining provinces of Chili.
He accordingly began his march, with a pretty large army of
Spaniards and Indians, and proceeded 240 miles, to the bay of
Penco, where, on the 5th of October, 1550, he founded a third city,
called Conception.
He had now arrived in the vicinity of the Araucanians; and, before
we proceed with the story of the war, I will give you some account of
the character and manners of this brave, free, and, in many
respects, wonderful people.
CHAPTER XI.
Chili continued.—Customs, manners, arts, character, religion,
language, &c., of that nation of Chili called Araucanians.