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FACE-TO-FACE DIALOGUE
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FACE-TO-FACE DIALOGUE
THEORY, RESEARCH, AND APPLICATIONS
1
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1
Oxford University Press is a department of the University of Oxford. It furthers
the University’s objective of excellence in research, scholarship, and education
by publishing worldwide. Oxford is a registered trade mark of Oxford University
Press in the UK and certain other countries.
DOI: 10.1093/oso/9780190913366.001.0001
9 8 7 6 5 4 3 2 1
CONTENTS
References 201
Index 219
vi
vi
Janet Bavelas reports here on the findings of a unique and formidable career of
pioneering studies in the psychology of dialogue. With this book, we are given
the fruits of more than a half century of work, spanning from her 1967 book
Pragmatics of Human Communication, co-authored with Paul Watzlawick and
Don D. Jackson, to the present volume. The many lessons outlined here pro-
vide a wealth of material for a much-needed reframing of the science of lan-
guage and human communication. Bavelas provides some key coordinates for
that reframing, for example: to discern meaning, we must directly observe the
functions of communicative acts; to comprehend spoken language, we must
see it as fully integrated with visible behavior; to ensure empirical validity, we
must work inductively from high quality natural(istic) data; and to understand
communication, we must see it as a form of joint action. This last insight is
perhaps the most urgent and potentially most consequential for theories of
language and communication. When we view communication as joint action,
not only does this draw our attention to a range of cognitive pressures for com-
munication beyond those of retrieving or recognizing linguistic structures—
such as the need to calibrate our own timing to that of an interlocutor, in the
flow of real time—it also draws our attention to the social accountability that
interlocutors have to one another. Bavelas’s social psycholinguistics is exactly
what the study of human communication needs.
N. J. Enfield
Sydney, November 2019
vii
vi
ix
¤ to be able to perceive
¤ to apprehend or understand
¤ to recognize the significance or subtleties of
¤ and to recognize as valuable or excellent. (OED online)
Face-to-face dialogue is relevant to and draws on several academic fields
and any applied or professional field in which face-to-face encounters are
important. As the subtitle implies, I hope the book is readable equally by
researchers or practitioners in many fields. Because dialogue is entirely ob-
servable, it is possible to describe and exemplify the material in plain words or
videos, without jargon or over-simplification. For example, the descriptions of
specific research studies in this book focus on what happened during the study
and what we learned from it. (The original journal articles contain all the tech-
nical details, statistics, and jargon one could ever want.)
This book is not—and could not be—a contemporary systematic review
of research on all the topics covered. It is about a focused program of research
over the decades and includes the previous research and theories of others who
contributed the foundations. Nor could this be a detailed comparison to our ix
x
ACKNOWLEDGMENTS
xi
xi
xi
www.oup.com/us/bavelas
Username: bavelas
Password: Ftfdb#2021
xiii
xvi
1
Face-to-Face Dialogue. Janet Beavin Bavelas, Oxford University Press. © Oxford University Press 2022.
DOI: 10.1093/oso/9780190913366.003.0001
2
2 FACE-TO-FACE DIALOGUE
TABLE 1.1
The Primacy of Face-to-face Dialogue
Firth (1935/ Semantics “Neither linguists nor psychologists have begun the
1957) study of conversation; but it is here we shall find the
key to a better understanding of what language really is
and how it works.” (p. 32)
de Saussure Linguistics “Language [langue] . . . is not to be confused with
(1959/1966) human speech [langage], of which it is only a definite
part, though certainly an essential one.” (p. 9)
“[Speech] requires the presence of at least two
persons; that is the minimum number necessary to
complete the circuit.” (p. 11)
Yngve (1970) Computational “By far, the most frequent uses of language occur in
Linguistics face-to-face conversations. For this reason, if for no
other, it would seem to be important to achieve an
adequate understanding of conversational settings.”
(p. 567)
Cherry (1971) Cybernetics “Conversation, the two-person interaction, is the
& information fundamental unit of human communication. Speech is
theory something which is spoken between persons, rather
than by persons.” (p. 12)
C. Goodwin Conversation/ “Conversation is among the most pervasive forms of
(1981) discourse human interaction.” (p. 12)
analysis
Fillmore (1981) Pragmatics “The language of face-to-face conversation is the
basic and primary use of language, all others being
best described in terms of their manner of deviation
from that base. I assume that this position is neither
particularly controversial nor in need of explanation.”
(p. 152)
Levinson (1983) Pragmatics “Conversation may be taken to be that familiar
predominant kind of talk in which two or more
participants freely alternate in speaking. . . .
Conversation is clearly the prototypical kind of language
use.” (p. 284)
Clark and Wilkes- Psycholinguistics “Conversation is the fundamental site of language
Gibbs (1986) use. For many people, even for whole societies, it is
the only site, and it is the primary one for children
acquiring language. From this perspective other arenas
of language use—novels, newspapers, lectures, street
signs, rituals—are derivative or secondary.” (p. 1)
M. H. Goodwin Linguistic “Face-to-face interaction is the most pervasive
(1990) anthropology type of social arrangement in which human beings
participate.” (p. 1)
Luckmann (1990) Sociology “If one compares the various forms of human
communication, it is evident that dialogue is the
elementary form and that the others are, in one way or
another, derivative. Indeed, several dialogical features
appear to be primitive.” (p. 52)
Chafe (1994) Discourse “I assume that there is one particular use of
language—ordinary conversation—whose special
status justifies treating it as a baseline from which all
other uses are deviations.” (p. 41)
3
TABLE 1.1
Continued
Face-to-face dialogues can be any length and any topic, from Goffman’s (1971,
p. 75) “passing greetings” in a hallway to an important discussion that goes
long into the night. Whatever the length or topic, several features define face-
to-face dialogue as unique. In combination, these features make face-to-face
dialogue different from other forms of language use and may explain its spe-
cial status. The following list of features owes a great deal to Linell (1982/2005)
and Clark (1996).
1. A dialogue has two or more interlocutors, that is, individuals who
are engaged in a conversation. In a two-person dialogue, the interlocutors are
a speaker and an addressee. An addressee is distinct from a generic listener
who may overhear the speaker but is not the person the speaker is talking to
(Schober & Clark, 1989). The addressee also contributes to the dialogue (i.e., is
not a passive listener or audience). The roles of speaker and addressee can and
do change rapidly and fluidly. Dialogue is not an individual performance for
an audience; it is a coordinated activity, analogous to duets in music or pairs in
ice skating.
4
4 FACE-TO-FACE DIALOGUE
A Dialogue-Monologue Continuum
In the research and theoretical literature, there are many variations on face-to-
face dialogue, as defined here; see Table 1.2. Only the first context has all the
TABLE 1.2
A Continuum of Contexts from Dialogue to Monologue
1. B oth the speaker and the addressee are face to face in the same setting, interacting
spontaneously and instantaneously, with full audible and visible resources, accumulating
shared understandings.
2. The speaker and addressee are talking on the phone, spontaneously (e.g., an experimental
condition in Bavelas, Gerwing, Sutton, & Prevost, 2008).
3. T he speaker and addressee are in the same room but talking through a partition. Chovil
(1991b) showed that this condition is less social than talking on the phone.
4. T he speaker is talking face to face to a distracted and therefore less responsive addressee
(e.g., an experimental condition in Bavelas, Coates, & Johnson, 2000).
5. T he speaker is talking face to face to an addressee who is not acting as him-or herself and
is at least partially scripted (e.g., a confederate, the experimenter, or a participant whose
actions are constrained by instructions—a common context in social psychology).
6. T he speaker has an audience of listeners and they can see each other, but the listeners are
not individual addressees. For example, “One person [is speaking to an audience] with little
or no opportunity for interruption or turns by members of the audience” (Clark, 1996, p. 4)
or “speech . . . by a single person, as in a lecture” (Crystal, 2001, p. 220).
7. The other person is a “mere presence,” listening but unseen and not responding.
8. T he speaker is alone but practicing what he or she will say later, such as “preparing and
listening to speeches” (Garrod & Pickering, 2004, p. 8). For example, in the “alone”
condition in Cohen’s (1977) experiment, the speaker was rehearsing his descriptions for
later presentation to the experimenter.
9. T he speaker is talking to an imagined addressee, who does not exist (e.g., Fridlund, 1991;
Fridlund, Sabini, Hedlund, Shaut, Shenker, & Knauer, 1990).
10. T he speaker is alone and is focusing on his or her own ability to describe or respond to
something, without reference to an addressee or audience (e.g., an experimental condition
in Bavelas, Gerwing, Sutton, & Prevost, 2008).
11. T he speaker is alone and believes that what he or she says will never be seen or heard by
anyone else. This situation is unlikely to be ethically achievable.
Note. Adapted from Bavelas, Gerwing, and Healing (2014a, Table 1, p. 624).
Another random document with
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large. The neutral conference does not propose to discuss all the
issues at stake. Nor does it desire to set forth a plan for the
construction of a perfect world. But it emphasizes the universal
demand that peace, when it comes, shall be real, insuring mankind
against the recurrence of a world war. Humanity demands a lasting
peace.
In presenting this appeal to governments, parliaments and peoples
for discussion and comment the neutral conference hopes that no
formal objection may prevent its sympathetic consideration both by
those in authority and by the people whom they represent.
(A) Right of Nations to Decide Their Own Fate.—History
demonstrates that dispositions contrary to the wishes of the peoples
concerned bring with them the danger of future wars of liberation.
Hence the acceptance of these principles appears generally to be
regarded as an essential prerequisite to the satisfactory settlement
of this war; namely, that no transfer of territory should take place
without the consent of the population involved, and that nations
should have the right to decide their own fate.
It follows that the restoration of Belgium must first be agreed upon
before there can be an understanding between the belligerent
powers. Furthermore, the occupied French territory should be
returned. A reconsideration of the difficult Alsace-Lorraine question
is also an absolute necessity. The independence of Serbia and
Montenegro should be assured.
In its wider interpretation, the principle of the right of nations to
decide their own fate postulates the solution of a problem like the
Polish question by guaranteeing the union of the Polish nation as an
independent people. Further applications would be the adjustment of
the frontiers between Austria and Italy, as far as possible, according
to the principle of nationality; autonomy for Armenia under
international guarantee, and the solution of various national
questions in the Balkans and in Asiatic Turkey by international
agreement.
(B) Economic Guarantees.—Economic competition is generally
admitted to be one of the causes of the present war. Hence the
demand becomes more and more insistent that the economic activity
of all peoples should be afforded development on equal terms. The
recognition of the principle of the open door in the colonies,
protectorates, and spheres of influence would be an important step
in this direction, as would also the internationalization of certain
waterways, e. g., the Dardanelles and the Bosphorus. The German
colonies ought to be returned, the exchange of colonies made
possible by satisfactory compensation, and Germany’s access to the
Near East guaranteed.
(C) Freedom of the Seas.—The principle of the freedom of the
seas should be recognized.
(D) Parliamentary Control of Foreign Policy.—Effective
parliamentary control of foreign policy should be established, so that
secret treaties and secret diplomacy may no longer endanger the
most vital interests of the nation.
(E) International Organization.—Far more important, however, for
the welfare of humanity than the solutions thus far suggested is the
creation of an international organization, founded, upon law and
justice, which would include an agreement to submit all disputes
between States for peaceful settlement. Hence the almost universal
opinion that in the coming treaty of peace the principle of such an
international order of justice must be accepted.
(F) Disarmament.—Equally important with the insistence upon an
international organization is the demand that disarmament be
brought about by international agreement.
(G) A World Congress.—In order to bring about the creation of an
international order of justice it will be necessary to secure the
adherence thereto of both belligerents and neutrals. The difficulties
that result from the present catastrophe do not affect the warring
nations alone. They affect the whole world. In their settlement the
whole world should participate. A world congress should therefore be
called together. Such a congress should concern itself with more
than the immediate questions arising out of this war. Problems like
that of guaranteeing political and spiritual freedom to special
nationalities united with other peoples, though not direct issues of
this war, are nevertheless of vital importance to the future
maintenance of peace.
In the foregoing an attempt has been made to suggest a possible
approach to the task of uniting again the international bonds that
have been torn asunder in this fratricide war. Whatever may be the
ultimate solution, there is abundant evidence of the growing
conviction among belligerents and neutrals alike that the hope of the
world lies in the substitution of law and order for international
anarchy. The neutral conference, therefore, feels justified in hoping
that the end of this war will witness the institution of an international
order of justice which shall make possible an enduring peace for all
mankind.
Easter, 1916.
MINIMUM-PROGRAM
1. No annexation or transfer of territory shall be made contrary to
the interests and wishes of the population concerned. Where
possible their consent shall be obtained by plebiscite or otherwise.
The States shall guarantee to the various nationalities, included in
their boundaries, equality before the law, religious liberty and the free
use of their native languages.
2. The States shall agree to introduce in their colonies,
protectorates and spheres of influence, liberty of commerce, or at
least equal treatment for all nations.
3. The work of the Hague Conferences with a view to the peaceful
organization of the Society of Nations shall be developed.
The Hague Conference shall be given a permanent organization
and meet at regular intervals.
The States shall agree to submit all their disputes to peaceful
settlement. For this purpose there shall be created, in addition to the
existent Hague Court of Arbitration (a) a permanent Court of
International Justice; (b) a permanent international Council of
Investigation and Conciliation. The States shall bind themselves to
take concerted action, diplomatic, economic or military, in case any
State should resort to military measures instead of submitting the
dispute to judicial decision or to the mediation of the Council of
Investigation and Conciliation.
4. The States shall agree to reduce their armaments. In order to
facilitate the reduction of naval armaments, the right of capture shall
be abolished and the freedom of the seas assured.
5. Foreign policy shall be under the effective control of the
Parliaments of the respective nations.
Secret treaties shall be void.
V. Transference of territory.
This International Congress of women affirms that there should be
no transference of territory without the consent of the men and
women in it.
IV.—INTERNATIONAL COOPERATION
10. Third Hague Conference.
This International Congress of Women urges that a third Hague
Conference be convened immediately after the war.
11. International Organization.
This International Women’s Congress urges that the organization
of the Society of Nations should be further developed on the basis of
a constructive peace, and that it should include:
(a) As a development of The Hague Court of Arbitration, a
permanent International Court of Justice to settle questions or
differences of a justiciable character, such as arise on the
interpretation of treaty rights or of the law of nations.
(b) As a development of the constructive work of The Hague
Conference, a permanent international conference holding regular
meetings, in which women should take part, to deal not with the rules
of warfare but with practical proposals for further international
cooperation among the States. This conference should be so
constituted that it could formulate and enforce those principles of
justice, equity and good-will in accordance with which the struggles
of subject communities could be more fully recognized and the
interests and rights not only of the great Powers and small nations,
but also those of weaker countries and primitive peoples, gradually
adjusted under an enlightened international public opinion.
The International Conference shall appoint: A permanent council
of conciliation and investigation for the settlement of international
differences arising from economic competition, expanding
commerce, increasing population and changes in social and political
standards.
12. General Disarmament.
This International Congress of Women, advocating universal
disarmament and realizing that it can only be secured by
international agreement, urges as a step to this end that all countries
should, by such an international agreement, take over the
manufacture of arms and munitions of war and should control all
international traffic in the same. It sees in the private profits accruing
from the great armament factories a powerful hindrance to the
abolition of war.
13. Commerce and Investments.
The Congress urges that in all countries there shall be liberty of
commerce, that the seas shall be free and the trade routes open on
equal terms to the shipping of all nations.
Inasmuch as the investment by capitalists of one country in the
resources of another and the claims arising therefrom are a fertile
source of international complications, this congress urges the widest
possible acceptance of the principle that such investments shall be
made at the risk of the investor, without claim to the official protection
of his government.
14. National Foreign Policy.
This International Congress of Women demands that all secret
treaties shall be void, and that for the ratification of future treaties the
participation of at least the legislature of every government shall be
necessary.
This International Congress of Women recommends that national
commissions be created and international conferences convened for
the scientific study and elaboration of the principles and conditions of
permanent peace which might contribute to the development of an
international federation. These commissions and conferences should
be recognized by the governments and should include women in
their deliberations.
15. Women in National and International Politics.
This International Congress of Women declares it to be essential,
both nationally and internationally, to put into practise the principle
that women should share all civil and political rights and
responsibilities on the same terms as men.
VII.—ACTION TO BE TAKEN
19. Envoys to the Governments.
In order to urge the governments of the world to put an end to this
bloodshed and to establish a just and lasting peace, this
International Congress of Women delegates envoys to carry the
message expressed in the congress resolutions to the rulers of the
belligerent and neutral nations of Europe and to the President of the
United States.
These envoys shall be women of both neutral and belligerent
nations, appointed by the international committee of this congress.
They shall report the result of their missions to the International
Women’s Committee for Constructive Peace as a basis for further
action.
20. Women’s Voice in the Peace Settlement.
This International Congress of Women resolves that an
international meeting of women shall be held in the same place and
at the same time as the conference of the Powers which shall frame
the terms of the peace settlement after the war, for the purpose of
presenting practical proposals to that conference.
I
This conference cannot ignore the profound Socialists of Allied
general causes of the European conflict, itself a Nations.
monstrous product of the antagonisms which tear asunder capitalist
society and of the policy of colonial dependencies and aggressive
imperialism, against which international Socialism has never ceased
to fight, and in which every government has its share of
responsibility.
The invasion of Belgium and France by the German armies
threatens the very existence of independent nationalities, and strikes
a blow at all faith in treaties. In these circumstances a victory for
German imperialism would be the defeat and the destruction of
democracy and liberty in Europe. The Socialists of Great Britain,
Belgium, France, and Russia do not pursue the political and
economic crushing of Germany; they are not at war with the people
of Germany and Austria, but only with the governments of those
countries by which they are oppressed. They demand that Belgium
shall be liberated and compensated. They desire that the question of
Poland shall be settled in accordance with the wishes of the Polish
people, either in the sense of autonomy in the midst of another
State, or in that of complete independence. They wish that
throughout all Europe, from Alsace-Lorraine to the Balkans, those
populations that have been annexed by force shall receive the right
freely to dispose of themselves.
While inflexibly resolved to fight until victory is achieved to
accomplish this task of liberation, the Socialists are none the less
resolved to resist any attempt to transform this defensive war into a
war of conquest, which would only prepare fresh conflicts, create
new grievances, and subject various peoples more than ever to the
double plague of armaments and war.
Satisfied that they are remaining true to the principles of the
International, the members of the Conference express the hope that
the working class of all the different countries will before long find
themselves united again in their struggle against militarism and
capitalist imperialism. The victory of the Allied Powers must be a
victory for popular liberty, for unity, independence, and autonomy of
the nations in the peaceful federation of the United States of Europe
and the world.
II
On the conclusion of the war the working classes of all the
industrial countries must unite in the International in order to
suppress secret diplomacy, put an end to the interests of militarism
and those of the armament makers and establish some international
authority to settle points of difference among the nations by
compulsory conciliation and arbitration, and to compel all nations to
maintain peace.
III
The Conference protests against the arrest of the deputies of the
Duma, against the suppression of Russian Socialist papers and the
condemnation of their editors, as well as against the oppression of
Finns, Jews, and Russian and German Poles.
OBJECTS
1. An International Court to try all justiciable League to enforce
questions. Peace.