Bus Strat Env - 2023 - Loder - Why do some German car manufacturers go electric The role of dynamic capabilities and

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Received: 24 December 2022 Revised: 7 March 2023 Accepted: 31 July 2023

DOI: 10.1002/bse.3538

RESEARCH ARTICLE

Why do (some) German car manufacturers go electric? The role


of dynamic capabilities and cognitive frames

Julia Loder 1 | Adrian Rinscheid 1,2 | Rolf Wüstenhagen 1

1
Institute for Economy and the Environment,
University of St. Gallen, St. Gallen, Switzerland Abstract
2
Institute for Management Research, Radboud After the internal combustion engine was the dominant technology in the automotive
University, Nijmegen, Netherlands
industry for more than a century, a transition to electric cars is now under way. How-
Correspondence ever, not all car manufacturers seem equally determined to move away from fossil
Julia Loder, Institute for Economy and the
Environment, Müller-Friedberg-Strasse 6/8,
fuels. Based on a comparative case study of German automakers, we discuss some
9000 St. Gallen, St. Gallen, Switzerland. underlying factors associated with variation in electrification strategies. Conceptually,
Email: julia.loder@unisg.ch
we focus on firms' dynamic capabilities—in particular, their ability to sense low-
Funding information carbon risks and opportunities in a changing business environment. Building on
Basic Research Fund (GFF), University of
St. Gallen, Switzerland, Grant/Award Number:
qualitative interviews, we gauge sensing capabilities through industry executives'
Grant No. 1031563 cognitive frames. Our analysis reveals striking differences in the way executives per-
ceive the opportunities and risks associated with electric mobility. In particular, firms'
dynamic capabilities to shape the low-carbon transition are tied to their conceptions
of consumer preferences and the economics of the transition, their perception of
network embeddedness, prior experiences with technological innovation, and
leadership.

KEYWORDS
automotive industry, climate change, cognitive frames, corporate strategy, dynamic capabilities,
electric vehicles

1 | I N T RO DU CT I O N et al., 2020; IPCC, 2022). Requiring a technological shift from one pro-
pulsion system to another one, this transition makes car manufac-
The transportation sector accounts for 24% of CO2 emissions world- turers key players in the decarbonization of transport. Starting as a
wide (US EPA, 2021), with fossil-fueled road transport representing small market segment mostly occupied by entrepreneurial niche
the largest share (EEA, 2019). Notably, emissions from transport players (Wesseling et al., 2015), EVs increasingly meet consumer pref-
still increase (IPCC, 2022). Consequently, the car industry has erences (Schulze Darup et al., 2018) and are now facing exponential
come under significant pressure to reduce emissions (Damert & growth in consumer demand in key markets. And yet, incumbent car
Baumgartner, 2018). manufacturers differ strongly in their strategies to electrify (Bohnsack
One of the most significant opportunities to decarbonize the et al., 2020). While some embrace clear targets for the phase-out of
automotive sector is the transition to electric vehicles (EVs) (Axsen internal combustion engine vehicles (ICEVs) and appear to readily

List of Abbreviations: BMW, Bayerische Motoren Werke; CEO, chief executive officer; COP, Conference of the Parties; EEA, European Environment Agency; EIA, Energy Information
Administration; EPA, Environmental Protection Agency; EU, European Union; EVs, electric vehicles; ICEs, internal combustion engines; ICEVs, internal combustion engine vehicles; IE, industry
expert; IPCC, Intergovernmental Panel on Climate Change; MB, Mercedes‐Benz; VW, Volkswagen.

This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium,
provided the original work is properly cited.
© 2023 The Authors. Business Strategy and The Environment published by ERP Environment and John Wiley & Sons Ltd.

Bus Strat Env. 2024;33:1129–1143. wileyonlinelibrary.com/journal/bse 1129


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1130 LODER ET AL.

embrace the technological shift, others are more hesitant and still see limit average global temperature increase to 2 C (United Nations
a future for ICEVs. This raises the question how to explain this Framework Convention on Climate Change, 2015), emerging policies
variation. are now focusing mostly on fuel shift rather than efficiency gains. Such
We conduct a cross-case study analysis of German automotive policies include hybrid global governance arrangements such as the
companies to approach this question. Based on qualitative interviews COP26 declaration on accelerating the transition to 100% zero emis-
with executives of the country's three largest automakers and indus- sion cars and vans (2021), and a growing number of national and sub-
try experts, we illustrate how the firms differ in their dynamic capabili- national policies to phase out ICEVs (Meckling & Nahm, 2019). In
ties to phase out ICEVs. More specifically, we investigate firms' 2023, the European Union agreed to ban the sale of new conventional
sensing capabilities (Teece, 2007; Teece & Leih, 2016), defined as the ICEVs from 2035 onwards.1 In terms of public pressure, the global cli-
cognitive processes through which executives perceive (“sense”) a mate movement led to intensifying discourses about alternatives to
changing business environment. To empirically gauge sensing capabili- car-centric systems (Haas, 2020), and a growing number of lawsuits
ties, we conduct an analysis of cognitive frames at the level of against car makers (van Elten & Rehder, 2022). With respect to com-
decision-makers within the major German car manufacturers. petition, incumbents face new entrants such as EV manufacturers
Conceptually, our study builds on earlier research, which has Tesla and BYD.
highlighted the relative lack of knowledge on the cognitive base of Rather than assuming a uniform strategic response such as resis-
dynamic capabilities (Eggers & Kaplan, 2013; Helfat & Peteraf, 2015). tance to change or political opposition, incumbents' reactions to these
Leemann and Kanbach (2022) have called for empirical research on pressures are manifold (Turnheim & Sovacool, 2020). While some
specific dynamic capabilities to gain more precise insights into their incumbents tend to stick to established technologies and business
antecedents, processes, and outcomes. Furthermore, Mousavi et al. models, others actively nurture technological niches in response to
(2019) emphasize that “more research is still needed on firms' demands for more environmentally friendly vehicles (Berggren
dynamic capabilities for environmentally sustainable innovations” et al., 2015). Sometimes, incumbents are able to integrate novel tech-
(p. 367). We respond to these calls by focusing on the sensing of nologies and skills into their existing business strategy, a process
opportunities and risks in the context of the transition to electric described as ‘creative accumulation’ by Bergek et al. (2013). How-
mobility. ever, limited knowledge has been accrued so far on the reasons that
Going beyond previous work, we apply the concept of dynamic may explain divergent responses toward multiple pressures among
capabilities to car manufacturers' strategies in the context of climate incumbents within the same industry.
change mitigation. Decarbonization has become a key concern for In such changing business environments with evolving and dying
businesses in all parts of the economy, including the transportation markets, the strategic management literature has emphasized the
sector. As the transformation toward a low-carbon economy requires important role of dynamic capabilities (Eisenhardt & Martin, 2000).
firms to phase out activities and technologies associated with fossil Dynamic capabilities are different from operational, “ordinary or
fuels and instead embrace “green” innovations, strategic realignment ‘zero-level’ capabilities” (Winter, 2003, p. 991), and both are required
is required. However, not all firms have the same set of capabilities to to successfully stay in business. Ordinary capabilities are needed in
sense and seize opportunities for transformation. Through our empiri- daily business to earn revenues by selling the same products or ser-
cal exploration, we highlight how dynamic capabilities can be vices over time. As soon as change occurs, for example in the product,
approached in the context of business strategy in light of climate scale, or markets served, dynamic capabilities come into play. Dynamic
change, hoping to inspire further studies. capabilities equip a firm with the ability “to integrate, build, and recon-
The remainder of this paper is structured as follows. After review- figure internal and external resources to address and shape rapidly
ing pertinent literature on dynamic capabilities and cognitive frames, changing business environments” (Teece & Leih, 2016, p. 7). They
we present the research context and introduce the case studies. Then enable a business to steer its activities toward products and services
we present and discuss our empirical analysis, before offering conclu- (predicted to be) in high demand and are therefore essential in turning
sions and reflecting upon limitations and opportunities for further environmental change into promising business opportunities (Dixon
research. et al., 2014). As the literature shows, strong dynamic capabilities are
associated with higher flexibility. Ultimately, dynamic capabilities are
associated with a firms' success (Sunder et al., 2019; Teece, 2014).
2 | LITERATURE REVIEW According to Teece (2007), dynamic capabilities consist of
(see also Figure 1)
Automotive incumbents are facing mounting pressure to decarbonize.
This pressure originates from public policy, civil society, stakeholders, 1. Sensing opportunities and threats
and competitors. Regarding policy, the main focus for a long time was 2. Seizing opportunities
to increase fuel efficiency based on the regulatory instrument of fuel 3. Transforming (managing threats)
economy standards (US EIA, 2015; Yang & Bandivadekar, 2017). As
further fuel efficiency gains are about to push the limits (Creutzig 1
https://www.consilium.europa.eu/en/press/press-releases/2023/03/28/fit-for-
et al., 2015) and given the target of the Paris Climate Agreement to 55-council-adopts-regulation-on-co2-emissions-for-new-cars-and-vans/
10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
LODER ET AL. 1131

Sensing activities are intimately related to cognitive frames–filters


of perception or information (Andersén et al., 2020; Gilbert, 2006;
Tang et al., 2018) that guide individuals' information processing and
interpretation (Cornelissen & Werner, 2014, p. 184). In organizations,
such cognitive frames are often the result of learning processes
(Magnusson & Werner, 2022, p. 7). Developed based on past experi-
ences, cognitive frames influence future developments (Magnusson &
Werner, 2022), for instance by narrowing down the spectrum of
F I G U R E 1 Aggregate capacities of dynamic capabilities based on options perceived as feasible in light of well-functioning, established
Teece (2007). practices. Thus, cognitive frames can contribute to the lock-in of
practices or technologies through a “blinding effect” (Trencher
et al., 2020). At the same time, cognitive frames not only result from
These capabilities logically build upon each other. Thus, the extent to learning, but also lay the possibility space for future learning in an
which a firm reacts to a changing business environment first of all organization, which does not happen unconditionally (Kliesch-Eberl &
depends on sensing capabilities. These entail interpretive processes Schreyögg, 2007).
during which executives analyze changes and their implications for Cognitive frames shape managers' attention and interpretations
the firm. Ultimately, this leads to changes being perceived either as (Zameer et al., 2021). Dominant interpretations are shared more
opportunities or threats (Durán & Aguado, 2022). When a firm recog- broadly among organization members, which tends to result in
nizes an opportunity and commands seizing capabilities, it may inno- collectively shared ways of problem-solving (Kliesch-Eberl &
vate and capture value from it (Teece, 2007). Finally, transforming Schreyögg, 2007, p. 915). In a changing business environment, shared
consists of a deeper strategic (re-)alignment of a firm's tangible and cognitive frames hence indicate a firm's perception of innovations
intangible resources (Santa-Maria et al., 2022). Hence, transforming and associated pressures. Based on the cognitive underpinnings of
entails the reconfiguration of internal and external resources to dynamic capabilities acknowledged in the literature, we propose that
address identified opportunities (Leemann & Kanbach, 2022). studying cognitive frames at the level of individual decision-makers
Importantly, a “firm's potential to change” (Fainshmidt & allows gauging an organization's sensing capabilities. Cognitive
Frazier, 2017, p. 551) strongly depends on its sensing capability. A frames therefore provide an entry point for understanding how firms
firm needs to be able to perceive change as an opportunity in the make sense of changing business environments—for instance,
first place–seizing and transformation may subsequently bring an whether they interpret a trend as an opportunity or threat (see
opportunity to fruition (Baden-Fuller & Teece, 2020).2 The transi- Figure 2). This, in turn, may affect their seizing and transforming
tion from ICEVs to EVs is still at a relatively early stage considering capabilities.
the percentage of EVs in the total vehicle fleet in most major car
markets, with many incumbent automakers now being in the pro-
cess of “making sense” of the multiple changes that are impinging 3 | RE S E A R C H C O N T E X T
on the industry. Therefore, our analysis focuses on sensing
capabilities. We focus on the three largest companies in the German automotive
As has been discussed in the literature, the Dynamic Capabili- industry: Volkswagen, Mercedes-Benz and BMW.3 Germany is
ties framework is based on a cognitive micro-foundation (Baden- Europe's largest car market, and German brands have a strong pres-
Fuller & Teece, 2020). Sensing, in particular, entails cognitive ence in overseas markets as well. The country's 19th century inven-
processes at the level of individuals because it “is very much a scan- tors, including Nikolaus August Otto and Rudolf Diesel, have basically
ning, creation, learning, and interpretive activity” (Teece, 2007, shaped the dominant design of the car for more than a hundred years.
p. 1322). Sensing activities require at least two cognitive capabili- Together with the iconic Autobahn, the world's only road system with-
ties, namely attention and perception. As these differ between indi- out a speed limit, fossil-fueled mobility has long been deeply
viduals, the extent to which new opportunities and threats are entrenched in German economic history (Richter & Smith
recognized varies strongly (Helfat & Peteraf, 2015). Deriving from Stegen, 2022).
cognitive processes at the level of individual decision-makers, With rising concerns about climate change, though, policymakers
a collectively shared perspective on the dynamics of the business have increasingly started looking for lower-emission alternatives in
environment and their implications can emerge within a firm the early 2000s. In the US, Tesla was founded in 2003 as an electric
(Kliesch-Eberl & Schreyögg, 2007). car pure play. Mercedes-Benz (then trading as Daimler) initially bought
a nearly 10% stake in Tesla in 2010.4 In 2013, the first serial-produced
2
Whether a firm implements change and succeeds in securing a competitive advantage is not
German electric car hit the road with the pioneering BMW i3 model
defined by its sensing though (Fainshmidt & Frazier, 2017; Teece, 2007). Rather, it depends
3
on its subsequent seizing and transforming activities. While sensing is different from seizing https://de.statista.com/statistik/daten/studie/235380/umfrage/monatliche-marktanteile-
and transforming, the conceptual distinction between seizing and transforming is subject to der-automarken-in-deutschland/
4
ongoing scholarly debate (Fainshmidt & Frazier, 2017; Li et al., 2015). https://www.tesla.com/blog/strategic-partnership-daimler-acquires-stake-tesla
10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
1132 LODER ET AL.

FIGURE 2 Proposed framework to gauge sensing capabilities through cognitive frames.

(Sovacool et al., 2019).5 Apart from climate policy, the scandal about 4 | DA T A A N D M E T H O D S
manipulated engines, commonly referred to as “Dieselgate,” was a
key driver for an accelerated diffusion of electric mobility in Germany. Against the background provided in chapter 3, we are interested in
The emissions scandal emerged in September 2015, when the US explaining the variation in the companies' electrification strategies. To
Environmental Protection Agency published evidence for Volkswagen investigate this, we collected data through semi-structured interviews
having deployed manipulation software in 11 million cars worldwide, in a videoconference setting between May and July 2022. All of them
which led to violations of the Clean Air Act and similar regulations were recorded with the consent of the interviewees, fully transcribed,
elsewhere. While Volkswagen remained the focus of the public and and analyzed. The consent to the interview recordings was conditional
legal debate about “Dieselgate,” irregularities were also identified in to them remaining confidential. Consequently, we anonymize inter-
other manufacturers' engines, leading to increased pressure to pro- view findings so that no individual person can be identified. We con-
duce cleaner vehicles. Volkswagen and Mercedes-Benz started ducted the interviews in German and translated direct quotes to
manufacturing their fully electric ID.3 and EQC models in 2019,6 English.
followed by further models being introduced in subsequent years. All major car manufacturers headquartered in Germany were
BMW, as the early adopter among the three companies, saw its i3 considered for the interviews. We contacted executives spanning
sales remain below expectations, and took the decision to discontinue domains such as strategy, innovation, sustainability, and corporate
manufacturing the model in 20227—albeit manufacturing other EV political activity to gain insights from different perspectives. Some
models. initial contacts had already been established in 2021. These served
While the Volkswagen brand is part of a larger conglomerate as a baseline and were complemented with LinkedIn searches.
that includes the Audi, Porsche, Seat and Skoda brands, Mercedes- When a contacted person did not feel competent enough in the
Benz and BMW are comparatively smaller companies, both primarily topics of our study, we asked for referrals to other executives in
focusing on the luxury car segment. All three companies have the company with the desired expertise. At the end of each inter-
announced climate targets, but with different levels of ambition.8 view, we asked whom else the interviewee recommends us to
While Volkswagen and Mercedes-Benz have issued specific timelines talk to.
for phasing out ICEVs, BMW has not articulated such a target (yet). In addition, for triangulation and as a plausibility check, we inter-
Table 1 and Figure 3 summarize the profiles of the three case study viewed persons working in an NGO, an industry association, a pri-
companies. vate sector alliance, a government agency, and in policymaking with
functions related to the automotive industry. These expert inter-
views provided further context and were used to critically evaluate
5
https://www.bmw.com/en/magazine/innovation/goodbye-bmw-i3.html and validate the data obtained in the interviews with firm executives.
6
https://www.volkswagen-newsroom.com/en/the-id3-a-new-era-begins-5327/the-
highlights-of-the-new-id3-overview-5328; https://www.mercedes-benz.com/en/vehicles/ Overall, this amounted to 17 semi-structured interviews of 30 to
mercedes-eq/eqc/ 70 min.9
7
https://www.bmw.com/en/magazine/innovation/goodbye-bmw-i3.html
8
https://www.volkswagenag.com/en/news/2021/04/way-to-zero--volkswagen-presents-
roadmap-for-climate-neutral-mob.html; https://www.press.bmwgroup.com/global/article/
detail/T0341522EN/bmw-group-accelerates-co2-reduction-and-focuses-consistently-on-a-
9
circular-economy-with-the-neue-klasse; https://group.mercedes-benz.com/sustainability/ An anonymized overview over all the interviews conducted for this study can be found in
climate/ambition-2039-our-path-to-co2-neutrality.html the appendix.
10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
LODER ET AL. 1133

TABLE 1 Introduction to the three cases, Volkswagen, Mercedes-Benz, and BMW († data as of October 21, 2022a; ‡ data as of August 17,
2022b).

Volkswagen Mercedes-Benz BMW


Number of employees (2021) 667,647 172,425 118,626
Sales (2021) € 250.2 billion € 168.0 billion € 111.2 billion

Market capitalization € 76.18 billion € 60.32 billion € 50.30 billion
Biggest shareholders‡ 31.4% Porsche Automobil 10.0% BAIC Group 20.7% Susanne Klatten Beteiligungs
Holding SE 9.7% Tenaciou3 Prospect GmbH
11.8% Land Niedersachsen Investment Limited 16.6% AQTON GmbH & Co. KG für
10.5% Qatar Holding LLC 6.8% Kuwait Investment Automobilwerte
Authority 9% AQTON SE
CEO Dr. Herbert Diess (May 2018 to Ola Källenius (since May 2019) Oliver Zipse (since August 2019)
August 2022)c
Major scandals 2015: Dieselgate (Dieselgate) (Dieselgate)
Battery EV share of total product/ 6/21 = 28.57% 7/39 = 17.95% 17/97 = 17.53%
fleet portfolio‡
ICE phase-out target‡ In Europe until 2035 Largely by 2030 -
Climate target‡ Balance sheet CO2 neutrality by Climate neutrality by 2039 Net zero by 2050
2050
a
Market capitalization retrieved from Yahoo! Finance.
b
Data retrieved from company websites and annual reports.
c
Since September 2022 Oliver Blume is the CEO of Volkswagen. The data for this study have been collected before his tenure. Consequently, the analysis
focuses on Diess' tenure.

F I G U R E 3 Car sales by markets (data in thousands as of September 21, 20221; † no sales data for North America available for BMW, only for
the USA). 1Sales data retrieved from https://www.best-selling-cars.com/brands/2021-full-year-global-volkswagen-brand-worldwide-car-sales-by-
model-and-country/; https://www.best-selling-cars.com/brands/2021-full-year-global-mercedes-benz-and-smart-sales-worldwide-by-region-
and-model/; and BMW Group—Report 2021.

The interviews were analyzed regarding the research objective of chose the inductive approach because we did not have prior assump-
this study, explaining the variation in the ICEV phase-out and parallel tions as to which cognitive frames would be raised by interviewees.
electrification strategies. For this, the recorded and transcribed inter- Hence, we identified cognitive frames based on the data themselves.
views were analyzed qualitatively using the inductive approach to the- The analysis involved six steps: familiarizing oneself with the data
matic analysis (Braun & Clarke, 2006). Thematic analysis allows to (transcribing, reading, etc.), generating preliminary codes, searching
identify and report patterns within data, so-called themes, which cor- for themes, reviewing them, defining the themes and giving them
respond to cognitive frames in our conceptual framework. names, and reporting results. In our study, the themes we identified
Researchers can generate themes inductively or theoretically. We are different thematic categories of cognitive frames and the codes
10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
1134 LODER ET AL.

TABLE 2 Overview of the key cognitive frames.

Volkswagen Mercedes-Benz BMW


Past experiences with EVs and Negative experiences with Learnings from holding tesla shares Negative experiences with the
the environmental Dieselgate early electric i3 model
performance of ICEVs
View on economics of the Smooth transition from ICEVs to Economic logic of phase-out: It is If EVs do not become dominant,
transition and consumers EVs in sales, financing the important to exit the ICEV does BMW watch other firms as
transition to EVs through business on time because they make profits? If a consumer
profitable ICEV sales eventually you will not make wants an ICEV from BMW,
money with it anymore. he/she gets it. The customer
decides.
Social embeddedness Limited patience with suppliers Pressuring suppliers to adhere to Responsibility for suppliers in a
arguing for technology decarbonization goals, trade complex network, trade unions
openness, trade unions embrace unions focus on job security by tend to perceive EVs as a threat
the transition maintaining a competitive to job security
corporate market position
through EVs
Leadership Visionary, strong, confrontational Charismatic, risk-taking Invisible, consensus-oriented
View on technology and risk EV as the future technology, EV as the better car and engineers' Technology openness, ICE as
promising success pride, technological culmination of history for
performance, ambitious and mechanical engineers, risk
sharp goals for big change aversion, realistic goals

are the specific contents of the cognitive frames reverted to in the charging stations which BMW, unlike Tesla, did not provide itself. The
interviews. experience with the i3 appears to have left some scars in corporate
memory. This might be a reason why BMW is the last of the major
German automotive manufacturers to advocate for “technology
5 | EMPIRICAL ANALYSIS openness”10 rather than focusing on EVs, as Volkswagen and
Mercedes-Benz publicly do.
In all three cases investigated, the emerging cognitive frames are very At BMW itself, the i3 is described in milder terms:
homogenous within a firm. However, the specific cognitive frames
within a thematic category differ between the companies. We identi- “We didn't burn our fingers, we didn't destroy any money
fied five main categories of cognitive frames in our interviews in with it, but the car, of course, I'll say, didn't fulfill the
which the three car manufacturers differ to various degrees: Past hopes we had in 2012.”
experiences with EVs and the environmental performance of ICEVs, (interview BM.3)
views on economics of the transition and consumers, social embedd-
edness, leadership, and views on technology and risk. Table 2 gives an As a result of lower-than-expected sales figures, the company
overview of our findings. The subsequent chapters 5.1 to 5.5 focus on shifted toward more of an evolutionary approach:
one category each.
“And that's why we're now focusing on products that, let's
say, can do the same thing. And also look like the cars
5.1 | Past experiences with EVs and the that you know from us. And also the flexibility between
environmental performance of ICEVs the types of drive, at least in the current phase of a transi-
tion that can't really be predicted in terms of its duration.
One category of cognitive frames in which the analyzed firms differ And not the radical leap into a completely different tech-
are their past experiences with EVs and the environmental perfor- nology, with a completely different manufacturing tech-
mance of ICEVs. In the interviews, BMW's model i3, “Dieselgate,” and nology. With a stand-alone architecture that has nothing
Mercedes-Benz's former Tesla investment featured prominently in in common with the rest of the portfolio.”
this category. (interview BM.3)
In 2013, BMW had introduced the i3 as the firm's first mass-
produced EV. Being perceived as an ambitious innovation with a 10
“Technology openness,” the idea of a decision area being undistorted or unbiased
unique design unlike previous BMW models, the i3 sales did not regarding the choice of technology (Agora Verkehrswende, 2020), is a term used by industry
proponents who resist the focus on one particular new technology (in this case, EVs). Yet,
match expectations. Some industry voices described the car as a stra-
technology openness in road transport is limited for various reasons, including path
tegic mistake: It would have come too early due to the lack of dependencies arising from past investment decisions.
10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
LODER ET AL. 1135

For BMW, clearly, the experience with its i3 is an important factor minority stake in Tesla 5 years later, at a $780 m profit.11 As a
in explaining why the company does not publicly embrace the shift to consequence,
EVs as much as Volkswagen and Mercedes-Benz do:
“the money that was earned with Tesla (was) reinvested
“But, as I said, a few engineers then turned the whole … in battery development, among other things. And that's
thing around again. They thought, ‘Nobody wants the i3, going to pay off now. I firmly believe that.”
that car.’ It was just standing around at the beginning. (interview MB.3)
No one wanted the car. There was also little charging
infrastructure. And then, of course, Tesla came along The early Tesla investment shows that Mercedes-Benz has been
with its Model S, which had a completely different open to experimenting with new low-carbon technology for many
direction. Then they thought, we're totally barking up the years–an asset that is now shaping the sensing of a business environ-
wrong tree, we'd better continue with the old one. Made ment characterized by stronger consumer demand for EVs, more
a lot of money with that. You have to admit it's ambitious climate policies, and increasing pressure from stakeholders
like that.” to decarbonize.
(interview BM.4)

Particularly, if a firm has been successful with its products 5.2 | View on economics of the transition and
and business model in the past, deciding for change is difficult consumers
(interview IE.4).
A different example of past experiences shaping a firm's decarbo- A second category of cognitive frames in which the three car manu-
nization strategy is Dieselgate. The scandal around illegal software to facturers differ is their views on economics of the transition and con-
circumvent clean air policies created a strong case for a radical shift in sumers. Clearly, future profitability is important to stay in business.
the company strategy. Volkswagen appears to have managed to turn What will generate profits from the perspective of the analyzed com-
its image from a fraudster into a “green” car company seeing the panies differed from firm to firm, though.
future in electric mobility. BMW seemed to see important customer demand for ICEVs:
In the interviews, Dieselgate was described as “an extremely
expensive and loud wake-up call” (interview VW.3) leading “[O]f course we don't sell things that are banned or that
Volkswagen to shift to electric mobility faster and more radically customers no longer want. That's not an end in itself here,
than other companies (interviews VW.3, IE.1, IE.2, IE.4, IE.5). In the but before we accept that a customer then goes to the
aftermath of the scandal, nothing at the company was left competition, or even worse, just keeps driving a used car
untouched (interview VW.1). A board meeting led to the conclusion … Let's just keep building these things as long as it's
that Volkswagen needs to exit the ICE business and significantly profitable.”
invest in new technologies (interview VW.1). While EVs had initially (interview BM.3)
been seen as complementing the ICE business, this changed with
Dieselgate: “The moment our customers say: ‘I only want electric cars
from you.’ Then that's totally okay for us, too.”
“The big leap, and the diesel scandal certainly made it (interview BM.3)
easier to implement, was then: we have to, we have to
consider electromobility not just as … complementary, …, In comparison, Mercedes-Benz, seemed to see the end of
but in perspective as the solution for the future.” customer demand for ICEVs coming:
(interview VW.4)
“Who do we want to sell our combustion engines to if
Additionally, while most directly affecting Volkswagen, Dieselgate every customer is smart enough to know by now that
also had repercussions on the automotive industry at large. It they are causing environmental damage with their
increased the pressure to turn to electric mobility for other manufac- personal driving?”
turers, too (interviews MB.3, IE.5). (interview MB.2)
Thus, while the limited success of the i3 gave BMW the impres-
sion that switching to electric mobility and phasing out ICEVs is a risky This then also raised the question for how long building ICEs will
move, Volkswagen saw an all-in EV strategy as the most promising still be profitable:
opportunity out of its Diesel crisis.
A third point regarding past experiences—though less prominent
in the interviews—is Mercedes-Benz's investment in Tesla. Becoming 11
https://www.reuters.com/article/us-daimler-tesla-motors-stake-
a shareholder in the start-up as early as 2009, they sold their idUKKCN0IA2KR20141022
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1136 LODER ET AL.

“[T]he question will be what happens if we sell more than said: ‘We have a clear goal: we will be CO2 neutral by
one million electric cars in a year and sell less than one 2030. We don't know how we'll get there, but we want
million combustion engines. Then someone will have to to.’ What can I buy for something like that?”
cry out and say, man, the combustion engine business is (interview BM.3)
becoming uneconomical.”
(interview MB.1) In contrast, Mercedes-Benz favored ambitious goals, and insisted
that it has a plan to reach them.
Volkswagen already appeared to see great customer demand
for EVs: “We have set ourselves massive goals, and these are not
just declarations, but our vision, which is broken down
“People are snatching the e-cars out of our hands.” and operationalized.”
(interview VW.1) (interview MB.2)

At the same time, currently ICEVs still constitute the majority of The credibility of these targets and their implementation was
their sales. The profits generated through these sales may serve to supported by an independent industry expert (interview IE.2). Goals
finance the transition to electric mobility (interview VW.3). in the more distant future after 2030 and paths to achieve them
Corresponding to their perspectives on economics of the appear to be less detailed but still providing guidance (interview
transition, the car manufacturers presented different ideas about MB.4). However, interviewees from Mercedes-Benz also voiced
the right pace of the transformation and the credibility of some concerns:
ambitious climate targets. BMW favored a somewhat slower
transformation: “[W]hen I think about how difficult it is to carry out
such a transformation with a sense of proportion, even
“BMW is trying to find a solution using a slower but sensi- in the company. Yes. We always have to weigh up
ble strategy. And not a radical solution that could hit the ambitious goals against feasibility, money to spend, and
wall at full throttle.” the like”
(interview BM.2) (interview MB.2)

A fast phase-out of ICEVs due to climate change without com- Volkswagen saw itself in the progressive camp and would also be
pensation would be problematic considering assumed trade-offs fine with a ban of the combustion engine in Europe (interview VW.3).
between climate change mitigation and economic considerations The company seconded that what happens until 2030 …
(interview BM.2). Economic feasibility of climate targets is a top
priority for BMW, so they emphasized targets that are “realistic” “(…) is no longer arbitrary. You actually have to work for
(interviews BM.1, BM.2). BMW was critical about setting goals with- it every day in order to achieve it. By 2040, it will be a
out integrating them into targets that managers get measured on and bit more difficult to say in concrete terms: What will
without defining a clear path how to reach them: have to be done then? Even then, you have to have a
certain flexibility and adaptability, especially in 2050.
“Well, you can always set lofty goals for someday, just as Nevertheless, I believe that it is absolutely sensible and
was very often the case in electric mobility—yes, that you helpful for such a mutual reinforcing effect if not only
keep announcing things and announcing things and no politics sets such goals, but if in many areas of society,
one delivers anything. And that's how it starts with the and especially in the economy, these goals are under-
delays.” pinned in the same way, so that there is also a clear
(interview BM.1) social signal that there can actually no longer be an
optional discussion about this, but that this is an existen-
“[W]e don't think it's a good idea to just blurt out a tial question.”
platitude like that and then cancel the announcement five (interview VW.4)
years later—we don't do that. We never promise too
much, but we always deliver. We usually deliver more
than we promise.” 5.3 | Social embeddedness
(interview BM.1)
We further identified differences in cognitive frames regarding social
“And we are all prone to voluntarism and to: We're going embeddedness. Our interviewees' perspectives on different stake-
to show the way. And here is the goal. I recently sat on a holders varied. In the following, we focus on suppliers and trade
podium with a colleague from another car company who unions as two of the most important stakeholder groups.
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LODER ET AL. 1137

Regarding suppliers, BMW emphasized that the company is part Thus, trade unions' focus on job security may complicate a dedi-
of a complex network that needs to be accounted for (interview cated shift to electric mobility. From their perspective, EVs can repre-
BM.2). This would entail that change needs time, but first the neces- sent a threat regarding job security and necessitate retraining and
sity for change needs to be recognized: hiring new personnel with a different skill set, particularly for software
development (interviews BM.3, MB.2, VW.2).
“Unfortunately, … especially the suppliers [did not listen In a more long-term perspective, the job security goal could also
to us] because they believed that this would pass them support the shift to EVs though, especially under competitive pressure
by, until they realized quite firmly that there would be a (interview MB.4).
phase-out of the internal combustion engine.” Similarly, at Volkswagen, unions used to be skeptical about the
(interview BM.4) shift to EVs and were attached to the combustion engine. However,
one interviewee pointed out that it has become clear to employees
Mercedes-Benz also emphasized that change needs time: that the company can only be successful with a clear focus on
e-mobility, implying a complete portfolio transformation (interview
“And we also pass on these goals to our suppliers, so we VW.3). Thus, over time, unions can become a supporting force for the
are working step by step to ensure that we are transition to EVs. Another interviewee linked this to a business ratio-
completely CO2 neutral for our products, that is the goal. nale, saying that now that it is evident how large a sum Volkswagen
And we can't do that from one day to the next. We have invests in electric mobility, the company's employees do not want to
to replace a whole set of suppliers or work with the see this endeavor fail (interview VW.2).
suppliers and keep finding new ways to get down there
ourselves.”
(interview MB.2) 5.4 | Leadership

For Mercedes-Benz, reaching its climate targets seemed to be Cognitive frames surrounding the role of leadership appeared as a
more important than maintaining the current supplier network. In con- dividing line between the three car manufacturers in our interviews.
trast to BMW's view, Mercedes-Benz also saw the option to turn to In general, leadership was seen to play a very important role in setting
new suppliers if the existing ones do not work toward CO2 neutrality. ambitious decarbonization targets (interviews IE.2, IE.3, IE.4, IE.5).
Hence, they stated: Remarkably, however, interviewees from Volkswagen and Mercedes-
Benz mentioned their CEOs (see Table 1) numerous times in connec-
“We also put pressure on our suppliers.” tion with the transition to electric mobility while interviewees from
(interview MB.3) BMW never mentioned the company's CEO without being prompted.
This indicates a different, more hands-off leadership style at BMW.
Volkswagen is on the opposite side of the spectrum compared For Mercedes-Benz, CEO Ola Källenius strongly pushes electric
to BMW. A Volkswagen voice rather seemed annoyed by suppliers mobility. When taking up his role as CEO, his mantra was “EV is the
advocating for “technology openness” (interview VW.2). For name of the game” (interview MB.2). He is perceived as a “front
Volkswagen, the complexity of the supplier network did not appear runner” (interview MB.2), also regarding climate policy commitments.
to be a reason to take more time in transitioning to electric At COP26, Mercedes-Benz was the only German car manufacturer
mobility. that signed the declaration on accelerating the transition to 100%
Furthermore, trade unions are an important stakeholder in the zero emission cars and vans (GOV.UK, 2022). In the decision
transition to electric mobility. Given the far-reaching implications of to commit to this declaration, Mercedes-Benz's CEO played a
the transition, they may find themselves torn between the short-term central role:
objective to defend existing jobs and the longer-term objective to
enable the emergence of future-proof jobs (interviews IE.2, IE.5). As “In the end, it was also the decision of our CEO, Ola
one interviewee put it: Källenius, to say that he stands for this, that he is also
very happy to do this and that he is also committed to
“[U]nions, if they are late, always have the concern, of it. So, he is not shy about standing up for it, yes. If we had
course, of how they can preserve jobs, secure employ- a different boss, things might look different.”
ment. And then, of course, you find yourself in the (interview MB.2)
dilemma of not being able to do both at the same time.
You can't completely reorganize, you can't open up new The leadership style of Ola Källenius was described as weighing
business areas that first of all cost money, that first of all economic and ecological factors and how much risk can be taken
mean a reduction in employment, and at the same time (interview MB.2).
secure the people who come out.” When it comes to Volkswagen, the clear vision and
(interview BM.4) outspoken communication of then-CEO Herbert Diess are said to
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1138 LODER ET AL.

have been very important in aligning the firm with its EV focus engineering capabilities and expressed the view that the EV is simply
(interviews VW.1, VW.3): the better car in comparison with an ICEV.
Contrasting BMW's view on “technology openness,” interviewees
“He has a strong visionary power, and as far as that is at Volkswagen insisted that being agnostic to different technological
concerned, also a strong strategic creative power. That alternatives for powertrains would imply a lack of focus (interview
really helped us, because this radical focus on the new VW.2). For example, when it comes to the competition between
would otherwise have been talked out of all proportion battery-electric vehicles and hydrogen fuel cell vehicles, they pointed
within the company, in the coordination processes, out issues around cost and efficiency. One interviewee felt that the
approval processes, committees and the way everything agnostic view of a competitor might in fact be driven by a different
sometimes works in such groups.” motive:
(interview VW.1)
“So, anyone who says, ‘I want to have technology open-
Diess was described as someone who can provoke at times and ness for hydrogen in the passenger car sector’, is trying to
who drives the firm forward (interviews VW.1, VW.3). He acted as delay the change by lighting smoke candles.”
“an absolute change agent” (interview VW.3) and “as an innovator, as (interview VW.3)12
a driver, as the face of transformation” (interview VW.4).
In line with the favorable view on “technology openness,” risk
and uncertainty concerning electric mobility were emphasized in many
5.5 | View on technology and risk BMW interviewees' statements.

Finally, a clear difference exists in the firms' views on technology and “Now we're all saying, we're all driving in Europe in 2035,
risk. BMW strongly advocated for a technology agnostic approach: all electric only or whatever, you also have to be prepared
for the possibility that things come out differently than
“[S]et us a goal, but please leave the technology choice to we thought.”
the market and to us.” (interview BM.3)
(interview BM.1)
“Because we looked at that very carefully, whether we
Another interviewee from the same company offered a different join this pledge or not. Then we said, no, we can't do that
perspective and pointed out that they may not be so agnostic when it at all. Because we don't know whether it will really hap-
comes to the incumbent technology: pen. And what do we do when we have said that in 2021
and in 2030 we will be a very long way from 100 percent
“All executives in the automotive industry, are all electric mobility in Germany? Will we stop selling cars
mechanical engineers. The crowning glory of creation for then? Difficult.”
a mechanical engineer is an internal combustion engine. If (interview BM.1)
this king is knocked off the throne, then these people have
a psychological problem. Yes, that's… They have a psy- One interviewee specifically alluded to potential litigation risk
chological problem. Because an electric motor is worth resulting from unmet promises:
nothing in comparison. It's a boring thing, isn't it? Which
is actually absolutely uninteresting from a mechanical “So, I would say that the discussion we're seeing in the
point of view.” U.S. also boils down to the fact that, in the foreseeable
(interview BM.4) future, you as a company will be measured differently by
statements like these than you have been in the past.
Interviewees from Mercedes-Benz did not mention the idea of And that shareholders may at some point rightly demand
“technology openness,” but instead showed a strong conviction that that what someone once announced actually happens.
the future car market is electric, in line with their company's decision So, when I look at what we said in 2002 about what the
to fully shift to e-mobility. One interviewee stated that if they would year 2022 would look like or what we said in 2012 about
not do this, they soon would not exist anymore (interview MB.2). It what the year 2022 would look like, that should teach us
was also pointed out that setting ambitious goals and a clear sense of humility. And make you wary of, let's say, these sus-
direction are needed, whereas being technology agnostic would not penders snapping, ‘we will be completely CO2-neutral’.”
do this to change a large organization (interview MB.4). The firm (interview BM.3)
praised itself for being early in recognizing trends and in being good at
12
The quest for “technology openness” from this perspective may be seen as falling into the
finding technical solutions for present problems (interview MB.2). The
category of pushing non-transformative solutions in the typology of climate delay discourses
interviewed company representatives showed pride in the firm's according to Lamb et al. (2020).
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LODER ET AL. 1139

Considering BMW's past experiences with the i3 model not fulfill- 6 | DI SCU SSION
ing initial success expectations, this careful, risk-minimizing attitude
may have been reinforced. In contrast, interviewees from Mercedes- Our literature review on dynamic capabilities suggested that when
Benz and Volkswagen barely touched upon uncertainties and risks firms perceive a changing business environment as an opportunity,
related to electric mobility. they can try to seize the opportunity and transform accordingly.
Corresponding to the different perspectives on technology open- Transferred to our comparative case study, when firms perceive EVs
ness, the view on EVs varied between the car manufacturers. As as an opportunity rather than a risk, they are likely to adjust their busi-
Table 3 shows, at BMW the view on EVs and their uptake was less ness strategy accordingly, which may lead to a clear commitment
positive than at Mercedes-Benz and Volkswagen. toward phasing out ICEVs. Based on our interview data, Volkswagen
To summarize, Volkswagen and Mercedes-Benz viewed EVs as and Mercedes-Benz tend to view EVs as an opportunity, while BMW
an opportunity, but from distinct rationales. At Volkswagen, the tran- appears to emphasize the risks associated with the shift from ICEVs
sition to electric mobility was seen as an opportunity to leave the cri- to EVs much more.
sis of the Diesel scandal behind and has been strongly pushed by The perception of EVs as an opportunity versus risk appears to
Herbert Diess during his tenure as CEO. Mercedes-Benz emphasized be contingent on the other cognitive frames identified in the the-
the fit with its positioning as a premium brand and used EVs as an matic analysis (see Figure 4). Together, the cognitive frames on past
opportunity to stretch the imagination of its capable engineers. In experiences with EVs and the environmental performance of ICEVs,
contrast, BMW, with the scars of the mixed experience with its pio- the view on economics of the transition and consumers, social
neering i3 model still fresh in corporate memory, rather emphasized embeddedness, and views on leadership form frame clusters that
the transition risks and appeared unsure about the future success crystallize in the more general opportunity/risk perception. In partic-
of EVs. ular, cognitive frames capturing past experiences and a firms' view

TABLE 3 Views on EVs based on interview data.

Volkswagen Mercedes-Benz BMW


“[T]here were relatively valid forecasts and also “EV is the name of the game” (interview MB.2) “BMW also believes it is too great an
relatively valid studies that simply showed what “[W]e're not going to invest more in engine entrepreneurial risk to back only one horse,
an electric car means, … and the electric car was technology and the like now, but we've said we're namely electric cars.” (interview BM.2)
far, far ahead in terms of efficiency” going to make the next sixty billion in “[W]hat the taxonomy represents as the only
(interview VW.1) electromobility and all in, right?” true and good and truth, namely building
“Electromobility (is) the technology of the future (interview MB.2) electric cars, this does not help us”
that will hopefully lead us to an emission-free (interview BM.1)
mobile world” (interview VW.1)

FIGURE 4 Proposed framework adapted to the empirical cases studied.


10990836, 2024, 2, Downloaded from https://onlinelibrary.wiley.com/doi/10.1002/bse.3538 by Cochrane Romania, Wiley Online Library on [12/07/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
1140 LODER ET AL.

on the economics of the transition and consumers—a company's best Existing literature also reflects on the other cognitive frames iden-
guess about the costs and benefits of the transition and whether its tified in our analysis. Social embeddedness has been recognized as a
customers (will) accept EVs—not only seem to mutually depend on factor shaping companies' market and non-market behavior (Walker &
each other, but also strongly determine today's broader perspective Rea, 2014). Our results suggest that stronger embeddedness in net-
on EVs. Furthermore, cognitive frames capturing a firms' embedded- works and lower willingness to reshape existing relationships, such as
ness in networks and executives' views on top level leadership are in the case of BMW, may stand in the way of sensing new
both strongly related to perceptions of EVs as an opportunity or opportunities.
threat. Our finding that views on technology and risk are contingent
In the following, we contextualize our findings based on the perti- on past experiences and their reflection in cognitive frames empha-
nent literature. Similar to Hockerts (2015), who found that inter- sizes the role of path dependence in innovation processes
viewees from firms with a strong perceived sustainability (List, 2004). To some extent, learning from unsuccessful experiences
performance use more complex mental models linking corporate sus- can shield against repeated failure (Christensen, 2013). However, in
tainability and competitiveness, our data shows that carmakers per- the context of a changing business environment, if such learning
ceiving decarbonization through EVs as an opportunity rather than a equates to a reluctance to innovate, this may lead to a loss of
threat also tend to embrace economic rationales for transitioning to competitiveness.
EVs. In addition, Hockerts (2015) found that firms characterized by a What happens if we assess the firms' role in decarbonizing trans-
weaker perceived corporate sustainability performance tend to focus port in a broader way than focusing on the propulsion system? Broad-
on risk and efficiency in their less integrated and less differentiated ening the analytical scope adds some nuance to our results but does
cognitive frameworks. Our findings regarding BMW point in a similar not appear to fundamentally shift the emerging picture that
direction, as BMW executives reiterated the risks of the transition Volkswagen and Mercedes-Benz are more determined in embracing
toward EVs. the low-carbon transition than BMW. Interestingly, however, BMW
The connection between leadership and the interviewees much more than executives from Volkswagen or
opportunity-versus-threat perspective in order to advance corporate Mercedes-Benz emphasized the importance of looking beyond the
decarbonization has been established by other scholars, too: If man- propulsion system by including emissions from the value chain to
agers in leading positions view environmental issues as opportunities, achieve the goals of the Paris Agreement (United Nations Framework
they tend to pay attention to them and give them priority (Andersén Convention on Climate Change, 2015). Moreover, BMW interviewees
et al., 2020). Our interview data revealed that the CEOs of reiterated the need for moving toward a circular economy (interviews
Volkswagen and Mercedes-Benz attributed high importance to cli- BM.1, BM.3, BM.4). In line with these observations from our inter-
mate issues and saw electrification as a crucial means for decarboniza- views, BMW has more ambitious scope 3 targets than the other two
tion that entails opportunities for their firms. Additionally, charismatic firms.13
leadership as displayed by Ola Källenius (Mercedes-Benz) may foster According to MSCI, the companies are aligned with global climate
innovation (Alblooshi et al., 2021). Similarly, Herbert Diess' goals to different degrees, with BMW being more Paris-aligned than
(Volkswagen) leadership style, described as visionary and strategic, Mercedes-Benz and Volkswagen.14 This is consistent with BMW
may directly impact the firm's innovation potential (Alblooshi emphasizing the importance of a ‘holistic’ approach to decarboniza-
et al., 2021). At BMW, by contrast, Oliver Zipse's leadership was less tion and sustainability. Yet, BMW's strong focus on tackling upstream
visible. Hence, it was difficult to determine how important decarboni- emissions appears to be strategically misaligned with the lack of an
zation was for the firm's CEO, a signal that is likely to influence ICEV phase-out target, which would assume an important signaling
employees' and other stakeholders' perceptions about BMW's role in function toward decarbonization, and the firm is portrayed as having
decarbonizing transport. fallen behind Volkswagen and Daimler regarding electrification.15
Executives can be(come) agents of change or forces of inertia in Even more so, according to InfluenceMap's 2022 Corporate Climate
the climate transition (IPCC, 2022). Even if executives in leading posi- Policy Footprint Report, BMW is the only firm from our sample that
tions recognize an opportunity and aim to seize it accordingly, resis- features among the 25 most negative and influential corporations
tance to change can occur due to rigid cognitive frames anchored in regarding their climate policy footprint. Thus, even if BMW is making
the organization (Helfat & Peteraf, 2015). Thus, dealing with resis- serious attempts at decarbonizing value chains along all three
tance to change is an important building block that complements
sensing capabilities (Sunder et al., 2019). Leadership can play a signifi-
13
Sustainability Report Mercedes-Benz (2021), Group Report BMW (2021), Nonfinancial
cant role in breaking up rigid cognitive frames, for example by clearly
Report Volkswagen (2021)
embracing new opportunities (Teece, 2007). For this, the communica- 14
https://www.msci.com/our-solutions/esg-investing/esg-ratings-climate-search-tool/
tion style of top managers is important to inspire and align disparate issuer/volkswagen-aktiengesellschaft/IID000000002140440; https://www.msci.com/our-
solutions/esg-investing/esg-ratings-climate-search-tool/issuer/mercedes-benz-group-ag/
parts of a firm (Helfat & Peteraf, 2015). In this regard, Volkswagen's IID000000002163566; https://www.msci.com/our-solutions/esg-investing/esg-ratings-
CEO has been described as a strong change agent who does not shy climate-search-tool/issuer/bayerische-motoren-werke-aktiengesellschaft/
IID000000002148933. The MSCI index includes scope 3 targets.
away from confrontations. Similarly, Mercedes-Benz's CEO has been 15
https://www.cleanenergywire.org/factsheets/early-e-car-starter-bmw-plans-new-mobility-
referred to as a frontrunner. sprint
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LODER ET AL. 1141

emission scopes, it actively obstructs more ambitious climate policy, Top managers need to be aware of a firm's past experiences, its
and our analysis of sensing capabilities indicates a reluctance to social embeddedness, and the view on economics of the transition
endorse the transition from ICEVs to EVs, which would lead to the and consumers so that they can attempt to steer the firm's perception
largest and quickest emission cuts in road transport (Bieker, 2021; of the changing business environment into a favorable opportunity
Miotti et al., 2016). direction. With strong leadership and good communication skills they
can work toward increasing the firm's sensing, and consequently
dynamic, capabilities (Helfat & Peteraf, 2015).
7 | C O N CL U S I O N What is the role for policymakers in all of this? For governments
that have a clear vision of a future of the mobility sector that is elec-
7.1 | Summary of findings tric, giving clear and credible signals, such as the EU's ban on ICEV
sales, may be a welcome support for executives embarking on their
Given rising CO2 emissions in the transport sector, there is increasing organization's low-carbon transition. For others, they will have to
political and public pressure to decarbonize the transport sector. reflect carefully whether there is an alternative way of giving markets
Technically and economically, EVs have now become a viable a sense of direction that will allow for rapid decarbonization.
zero-emission technology. Why, then, do automobile manufacturers
in Europe's largest car market differ so strongly in their electrification
strategies? We suspected that part of the answer can be found in 7.3 | Limitations and further research
firms' sensing capabilities, i.e., the cognitive processes based on which
they recognize new opportunities and threats. To empirically investi- Previous research has suggested that firms with stronger dynamic
gate sensing capabilities, we conducted a qualitative comparative case capabilities tend to be more successful. While our empirical investiga-
study based on interview data and analyzed cognitive frames at the tion contributes to a more fine-grained understanding of sensing
level of executives. Our results show that various cognitive frames capabilities in the automotive industry, further work is needed to
affect the perception of changing business environments more as an examine to what extent the analyzed case study firms manage to seize
opportunity or as a threat. the opportunities they recognize, transform accordingly, and thereby
In our case study, we unveiled that firms' views on technology create a competitive advantage.
and risk depend on past experiences with EVs and the environmental With the 17 interviews we conducted within the realms of the
performance of ICEVs, the view on economics of the transition and German automotive industry, the generalizability of our results may
consumers, social embeddedness, and leadership. Cognitive frames be limited. Further research in other sectors and countries would be
emphasizing the uncertainty of the new strategic direction and the beneficial to advance knowledge on the level of corporate decarboni-
benefits of the status quo reflect that low-carbon opportunities are zation ambitions. We tried to mitigate the risk of social desirability
not perceived as such, leading to less strategic reorientation. Con- bias in the interview data through data triangulation, interviewing fur-
versely, cognitive frames emphasizing new market opportunities and ther industry experts in addition to executives from the three automo-
questioning the economic viability of sticking to the status quo reflect tive companies. Other data collection methods such as structured
an opportunity perception. As long as key stakeholders can be taken observation or anonymized surveys could be used in future research
along, these facilitate adjustment of business practices toward trans- to validate our findings.
formative change. Other internal and external factors than analyzed in this article
may influence the ICEV phase-out and electrification targets as well.
One factor could be the specific hierarchical structure of a firm includ-
7.2 | Managerial implications ing different political coalitions inside a firm, the role and influence of
a company's board, the rigidity of an organizational identity, or a firm's
Our case studies illustrate that the different paths that companies financial resources (Helfat & Peteraf, 2015). Emotions would be a fur-
pursue on the way toward decarbonization imply specific opportuni- ther internal factor besides cognition (Helfat & Peteraf, 2015). Dong
ties and challenges. If electric mobility continues to take off, the two et al. (2016) connect emotions to leadership by stating that “[e]xecu-
companies in the sample that express a clearer focus on this technol- tives who explicitly recognize emotional mechanisms will develop
ogy are likely to have a competitive advantage. If in contrast, the cur- superior sensing opportunities compared to executives who neglect
rent trend would be reversed, the more hesitant of the three the role of emotions” (p. 101). Thus, analyzing emotions in companies,
companies might feel confirmed in their quest for “technology open- with a focus on leadership, could shed additional light on firms'
ness.” Due to the uncertainty that is inherent to technological transi- dynamic capabilities.
tions, it will take time before it can be known whose approach will
have been more promising. This implies that we are likely to also see ACKNOWLEDG MENTS
continued disagreement within organizations on the best way for- Adrian Rinscheid acknowledges funding from the Basic Research Fund
ward; Volkswagen's recent CEO change may be an indication of such (GFF), University of St. Gallen, Switzerland (Grant No. 1031563).
turbulence. Open access funding provided by Universitat St Gallen.
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