F I X D I T

Find Inspect eXecute

Evidence Evidence Diagnostic
Change Point; when it started Take time to review the evidence. Plan
Customer Questions: Think about: Create a plan:

(What, Where, When, Why, Who and How) Is it a fault? Where will you test first?

History and Accidents What is relevant (vs not) What tools will you use?
Environmental Conditions Where to start diagnosis (select the suitable tool)
Fault Codes (all modules)
What could have caused it How will you test?
FULL Function Test
How to replicate: intermittent (vehicle static, or dynamic)
Road Test (with customer)
Reviewing wire diagram etc. What are good vs bad results?
Visual Inspection

Known Problems (bulletins)

We want to understand and Follow your plan, and record results!
Find everything!
define the probleme here!

Determine Implement Test

The Cause Repair Test the vehicle.

Don’t fix it yet. Prevent a repeat repair.. Do it right. Same conditions step ‘F’

What caused the fault? Manufactures manual Perform same test as step ‘X’

Review evidence. Correct process Check repair from step ‘D’

Identify root cause Consider ‘OBD Drive Cycle’

Special tools
5 Whys? method
Calibration routines

Repair bulletins
Make sure they don’t come back,
Prevent the fault from
Don’t cause another fault! except with great reviews!
happening again!

Targetmechanica85 Target-Mechanica @Targetmechanic85