Professional Documents
Culture Documents
Lead Through Anything: Harness Purpose, Vitality, and Agility to Thrive in the Face of Unrelenting Change Dustin Seale full chapter instant download
Lead Through Anything: Harness Purpose, Vitality, and Agility to Thrive in the Face of Unrelenting Change Dustin Seale full chapter instant download
https://ebookmass.com/product/transforming-nokia-the-power-of-
paranoid-optimism-to-lead-through-colossal-change-1st-edition-
risto-siilasmaa/
https://ebookmass.com/product/the-systems-work-of-social-change-
how-to-harness-connection-context-and-power-to-cultivate-deep-
and-enduring-change-cynthia-rayner/
https://ebookmass.com/product/secrets-of-next-level-
entrepreneurs-11-powerful-lessons-to-thrive-in-business-and-lead-
a-balanced-life-alex-brueckmann/
https://ebookmass.com/product/light-through-the-crack-the-
meaning-of-life-in-the-face-of-adversity-avi-sagi/
How To Thrive in the Virtual Workplace Robert Glazer
https://ebookmass.com/product/how-to-thrive-in-the-virtual-
workplace-robert-glazer/
https://ebookmass.com/product/face-to-face-dialogue-theory-
research-and-applications-janet-beavin-bavelas/
https://ebookmass.com/product/thinking-through-climate-change-a-
philosophy-of-energy-in-the-anthropocene-adam-briggle/
https://ebookmass.com/product/how-to-measure-anything-in-
cybersecurity-risk-douglas-w-hubbard/
https://ebookmass.com/product/persuasive-writing-how-to-harness-
the-power-of-words-frederick/
PRAISE FOR
LEAD THROUGH ANYTHING
If you only read one book this year with an aim toward improving
your leadership skills and your business, make it Lead Through
Anything. This book is a gold mine of knowledge and strategy.
—TIMMI ZALATORIS
CHRO, Sprouts Farmers Market
ISBN: 978-1-26-550667-4
MHID: 1-26-550667-1
The material in this eBook also appears in the print version of this
title: ISBN: 978-1-26-550639-1, MHID: 1-26-550639-6.
TERMS OF USE
This is a copyrighted work and McGraw Hill (“McGraw Hill”) and its
licensors reserve all rights in and to the work. Use of this work is
subject to these terms. Except as permitted under the Copyright Act
of 1976 and the right to store and retrieve one copy of the work,
you may not decompile, disassemble, reverse engineer, reproduce,
modify, create derivative works based upon, transmit, distribute,
disseminate, sell, publish or sublicense the work or any part of it
without McGraw Hill’s prior consent. You may use the work for your
own noncommercial and personal use; any other use of the work is
strictly prohibited. Your right to use the work may be terminated if
you fail to comply with these terms.
McGraw Hill and its licensors do not warrant or guarantee that the
functions contained in the work will meet your requirements or that
its operation will be uninterrupted or error free. Neither McGraw Hill
nor its licensors shall be liable to you or anyone else for any
inaccuracy, error or omission, regardless of cause, in the work or for
any damages resulting therefrom. McGraw Hill has no responsibility
for the content of any information accessed through the work.
Under no circumstances shall McGraw Hill and/or its licensors be
liable for any indirect, incidental, special, punitive, consequential or
similar damages that result from the use of or inability to use the
work, even if any of them has been advised of the possibility of such
damages. This limitation of liability shall apply to any claim or cause
whatsoever whether such claim or cause arises in contract, tort or
otherwise.
CONTENTS
PART 1
PART 2
PART 3
BRINGING THRIVING TO LIFE TODAY AND
TOMORROW
CHAPTER 6 Liftoff: The Power of All Three at Work
Afterword
Notes
Index
FOREWORD
By Dr. Marshall Goldsmith
A
s lockdown began in March 2020 and the world grappled with
the unprecedented challenges brought on by Covid-19, I
found myself in a unique position. While many industries were
reeling from the impacts of the pandemic, my work as an advisor
and coach was in higher demand than ever before. CEOs, leaders,
and organizations from all corners of the globe reached out, seeking
guidance on navigating the storm and steering their companies away
from disaster.
During this tumultuous time, Ed Manfre and Dustin Seale were
sharing a similar realization. They observed a glaring gap in
leadership training when it came to weathering major storms. While
many leaders possessed the skills to handle day-to-day fires, they
were ill-prepared to tackle the monumental crises that threaten
companies and shake economies. Dustin and Ed recognized the
pressing need for a comprehensive model that could equip leaders
with the tools to address challenges both big and small.
In their book, Lead Through Anything, Ed and Dustin have taken
on the formidable task of filling this void. Drawing from their
extensive experience advising executives worldwide, they provide a
refreshing perspective on leadership. They steer away from
overwhelming checklists and instead offer a comprehensive model
that simplifies the complexities of leadership and culture. Through
self-reflection and self-assessment, readers are encouraged to
identify their strengths and areas for growth, empowering them to
achieve equilibrium and become thriving leaders.
Lead Through Anything takes readers on a transformative
journey, exploring each foundational principle of the Thriving state
and providing practical methods for fostering a Thriving
organizational environment. It delves into the three foundational
principles of purpose, vitality, and agility. These principles are not
only applicable during times of crisis, but are essential for fostering
Thriving organizations in any circumstances. By embracing these
principles, leaders can develop the resilience, adaptability, and
foresight necessary to guide their teams and organizations through
turbulent waters.
What sets Lead Through Anything apart in the realm of leadership
development is Dustin and Ed’s remarkable depth of experience in
the field. Their genuine understanding of the challenges faced by
leaders stems from their hands-on work with clients, assisting them
in transforming their organizations from the inside out. This book
transcends mere theories and case studies, as it is rooted in the
real-world application of their model, witnessed time and time again.
Their insights are not hypothetical, but rather grounded in the
realities of leadership in action.
In a time where leadership is tested like never before, this book
equips leaders with the tools, insights, and strategies needed to
navigate complexity, inspire teams, and drive organizational success.
I encourage every leader, whether seasoned or aspiring, to embrace
the wisdom within these pages and embark on a transformative
journey toward more effective and resilient leadership.
A Better Way
R
oger Enrico and Martin Glenn sat in silence.
Roger, then head of PepsiCo Worldwide, and Martin, then
CEO of PepsiCo UK and Ireland, were debating the future of
one of Martin’s most promising lieutenants at a corporate succession
retreat. Both were equally unyielding in ongoing conversations about
PepsiCo’s future leadership.
At an impasse, neither knew where to go next. But as key
executives in the C-suite, alignment between the two about the
company’s future direction was critical.
Roger was sure he was right about Martin’s candidate, but also
frustrated he hadn’t been able to communicate that successfully.
Martin thought he understood Roger’s objections, but he didn’t
buy into them. Adamant that his candidate was the right fit, he
would not let the subject drop.
Martin broke the silence.
“Roger, yes, I get it—he isn’t a people person,” Martin said. “But
everything else checks out.”
Roger took a breath as he found the point he’d been waiting to
make:
“Unfortunately, Martin,” he said, smiling, “people are the only
species we employ.”
For Roger, intelligence that facilitated results was not enough.
Instead, he saw a leader’s real gift as taking people along by
inspiring them to achieve purpose-driven personal and organizational
success. This was one of the company’s key leadership drivers. As
the architect of Pepsi’s successful growth strategies at the end of the
twentieth century, Roger knew that leaders who elevate their people,
teams, and companies can achieve something much bigger than
simple, short-term objectives: they can learn to lead through
anything.
Roger’s observation carries even more weight now than it did
then. In today’s world of near-constant disruption, a slew of
conflicting demands conspire to crush leaders. Internally, employees
require personalized leadership tailored for different generations,
cultures, and age groups. Externally, never-ending geopolitical,
climate, financial, and health crises conspire to continually raise the
stakes.
As lifelong students of leadership, we’ve observed how this chaos
affects leaders: while some thrive, many others buckle under the
strain. There is, unfortunately, no universal leadership handbook all
managers are given when they get promoted. Instead, they’re
forced to navigate through an unending stream of books, social
media posts, and lectures. While well-intended, much of that
guidance makes it easy to get lost in the details by creating
unnecessary complexity that makes it hard to understand the big
picture and the true essence of leadership. This is why we’ve written
this book: to provide the time-tested guidance that we’ve found
sorely lacking in even the bestselling leadership titles.
As you’ll learn as you progress through this book, our training as
professional leadership advisors and coaches has inspired us to take
a different approach. Our mission involves identifying the most
promising ideas within this complex landscape. But we don’t just
stand outside the battle and advise. We’re in the trenches with our
clients. What we’re sharing has been road tested, built over 40-plus
years, and is constantly evolving with the largest, most complex
organizations, as well as some of the smallest and fastest-growing
ones in the world.
This book represents a collaboration born of our two-decade
partnership as leadership advisors, colleagues across multiple firms,
and personal friends. Dustin brings more than 30 years of
experience advising senior executives, and Ed nearly 20. Our bond
straddles two generations (Gen X and millennial) and two continents
(Europe and North America). Between us, we’ve coached and
advised hundreds of executives and C-suite teams across every
industry vertical in more than 70 countries.
Today, we are partners in the London and Los Angeles offices of
one of the world’s top leadership advisory firms, which for many
years has provided consulting services to more than 70 percent of
Fortune 1000 companies around the world.
A leader’s journey of growth is inherently personal, so our
relationships with our clients stretch far beyond the office, corporate
conference rooms, and Zoom sessions. We focus on creating trusted
bonds, and in many cases, deep friendships, which we cultivate
through shared experiences. We’ve raced kayaks with a global
leadership team on Lake Mondsee in Austria, sung karaoke with
energy industry executives at Orlando’s Disney World, toasted to
client successes with financial services leaders atop the Park Hyatt in
Tokyo, and played soccer with a global consumer business
leadership team in Jeddah, Saudi Arabia.
Through the years, we’ve grown into members of each other’s
families. If one of us faces a crisis, or wants to celebrate a big win,
the other gets a text, phone call, or Zoom. We haven’t always
worked on the same projects together, but our shared belief in the
power of leadership has created an unbreakable bond that led to
writing this book.
We believe the escalating challenges and crises of the modern era
make exceptional leadership truly indispensable. Our lifelong
commitment is to not only create a world better led today, but also
to create a road map we can entrust to future generations—
including our kids—that will enable them to lead through anything
and build a better world long into the future.
Our objective with this book is to deliver a logical, inspirational,
and simplified approach to leadership that cuts through the ever-
growing noise that leaders encounter. This approach will help you
improve your resilience, effectiveness, and impact. In other words,
we want to help you realize your potential to become a Thriving
individual and leader who shapes Thriving organizations. Our
strategies are unique in that they are designed to help you
continually level up your impact as an individual, manager, and
leader. They’re adaptable to whatever situation you find yourself in—
whether that involves knitting together a diverse team of managers,
coaching an underperforming employee, managing boardroom
expectations, launching a new strategy, or coaxing a reluctant
teenager to mow the lawn.
As you’ll learn in Chapter 1, Thriving is a personal and leadership
mentality that balances purpose, vitality, and agility to achieve
sustainable success. Individual greatness—stardom—is often
reachable with an imbalance, and can destabilize or diminish the
impact of others around the “star” leader. In comparison, the well-
balanced leaders we are highlighting not only outperform as
individuals, but also make the people and organizations around
them better. So that you can orient yourself most effectively with
this approach, here are some helpful ideas to keep in mind.
1516-1517.
FOOTNOTES
[1] In the memorial of Antonio Velazquez, successor of the adelantado, Diego
Velazquez, Memorial del negocio de D. Antonio Velazquez de Bazan, in Mendoza,
Col. Doc. Inéd., x. 80-6, taken from the archives of the Indies, the credit of this
expedition is claimed wholly for the governor. Indeed, Velazquez himself
repeatedly asserts, as well as others, that the expedition was made at his cost.
But knowing the man as we do, and considering the claims of others, it is safe
enough to say that the governor did not invest much money in it. The burden
doubtless fell on Córdoba, who was aided, as some think, by his associates,
Cristóbal Morante and Lope Ochoa de Caicedo, in making up what the men of
Darien lacked, Torquemada, i. 349, notwithstanding the claims for his fraternity of
Bernal Diaz, Hist. Verdad., i. Ogilby, Hist. Am., 76, says the three associates were
all Cuban planters; that they equipped three ships, Velazquez adding one. This
Hernandez de Córdoba was not he who served as lieutenant under Pedrarias,
though of the same name.
[2] Opinion has been divided as to the original purpose of the expedition. As it
turned out, it was thought best on all sides to say nothing of the inhuman and
unlawful intention of capturing Indians for slaves. Hence, in the public documents,
particularly in the petitions for recompense which invariably followed discoveries,
pains is taken to state that it was a voyage of discovery, and prompted by the
governor of Cuba. As in the Décadas Abreviadas de los Descubrimientos,
Mendoza, Col. Doc. Inéd., viii. 5-54, we find that ‘El adelantado Diego Velazquez
de Cuéllar es autor del descubrimiento de la Nueva España,’ so, in effect, it is
recorded everywhere. Indeed, Bernal Diaz solemnly asserts that Velazquez at first
stipulated that he should have three cargoes of slaves from the Guanaja Islands,
and that the virtuous one hundred indignantly refused so to disobey God and the
king as to turn free people into slaves. ‘Y desque vimos los soldados, que aquello
que pedia el Diego Velazquez no era justo, le respondimos, que lo que dezia, no
lo mandaua Dios, ni el Rey; que hiziessemos á los libres esclavos.’ Hist. Verdad.,
i. On the strength of which fiction, Zamacois, Hist. Méj., ii. 224, launches into
laudation of the Spanish character. The honest soldier, however, finds difficulty in
making the world believe his statement. Las Casas, Hist. Ind., iv. 348, does not
hesitate to say very plainly that the expedition was sent out to capture Indians, ‘ir é
enviar á saltear indios para traer á ella,’ for which purpose there were always men
with money ready; and that on this occasion Córdoba, Morante, and Caicedo
subscribed 1,500 or 2,000 castellanos each, to go and catch Indians, either at the
Lucayas Islands or elsewhere. Torquemada, i. 349, writes more mildly, yet plainly
enough; ‘para ir à buscar Indios, à las Islas Convecinas, y hacer Rescates, como
hasta entonces lo acostumbraban.’ Cogolludo, Hist. Yucathan, 1-6, follows Bernal
Diaz almost literally. Gomara, Hist. Ind., 60, is non-committal, stating first ‘para
descubrir y rescatar,’ and afterward, ‘Otros dizen que para traer esclauos de las
yslas Guanaxos a sus minas y granjerias.’ Oviedo and Herrera pass by the
question. Landa, Rel. de Yucatan, 16, ‘a rescatar esclavos para las minas, que ya
en Cuba se yva la gente apocando y que otros dizen que salio a descubrir tierra.’
Says the unknown author of De Rebus Gestis Ferdinandi Cortesii, in Icazbalceta,
Col. Doc., i. 338, ‘In has igitur insulas ad grassandum et prædandum, ut ita dicam,
ire hi de quibus suprà dictum est, constituerant; non in Iucatanam.’ It is clear to my
mind that slaves were the first object, and that discovery was secondary, and an
after-thought.
[3] Bernal Diaz holds persistently to 110. It was 110 who came from Tierra Firme,
and after divers recruits and additions the number was still 110.
[4] Authorities vary, from four days given by Las Casas, and six by Oviedo, to 21
by Bernal Diaz and Herrera. The date of departure is also disputed, but the
differences are unimportant. Compare Peter Martyr, dec. iv. cap. vi.; Dufey,
Résumé Hist. Am., i. 93; Clavigero, Storia Mess., iii. 3; Las Casas, Hist. Ind., iv.
348-63; Cogolludo, Hist. Yucathan, 3-8; Gomara, Hist. Ind., 60-1; Bernal Diaz,
Hist. Verdad., 1-2; Herrera, dec. ii. lib. ii. cap. xvii.; Solis, Hist. Mex., i. 22-4; Vida
de Cortés, or De Rebus Gestis Ferdinandi Cortesii, in Icazbalceta, Col. Doc., i.
331-41; March y Labores, Marina Española, i. 463-8; Robertson’s Hist. Am., i.
237-40; Fancourt’s Hist. Yuc., 5-8.
[5] Though remarkably fair and judicious in the main, Mr Prescott’s partiality for a
certain class of his material is evident. To the copies from the Spanish archives,
most of which have been since published with hundreds of others equally or more
valuable, he seemed to attach an importance proportionate to their cost. Thus,
throughout his entire work, these papers are paraded to the exclusion of the more
reliable, but more accessible, standard authorities. In the attempt, at this point, to
follow at once his document and the plainly current facts, he falls into an error of
which he appears unconscious. He states, Conq. Mex., i. 222, that Córdoba
‘sailed with three vessels on an expedition to one of the neighboring Bahama
Islands, in quest of Indian slaves. He encountered a succession of heavy gales
which drove him far out of his course.’ The Bahama Islands are eastward from
Habana, while Cape San Antonio is toward the west. All the authorities agree that
the expedition sailed directly westward, and that the storm did not occur until after
Cape San Antonio had been passed, which leaves Mr Prescott among other errors
in that of driving a fleet to the westward, in a storm, when it has already sailed
thither by the will of its commander, in fair weather.
[6] Following Gomara and Torquemada, Galvano mentions the name of no other
place in this voyage than that of Punta de las Dueñas, which he places in latitude
20°. He further remarks, Descobrimentos, 131, ‘He gẽte milhor atauiada que ha
em neuhũa outra terra, & cruzes em q’ os Indios adorauam, & os punham sobre
seus defuntos quando faleciam, donde parecia que em algum tẽpo se sentio aly a
fe de Christo.’ The anonymous author of De Rebus Gestis and all the best
authorities recognize this as the first discovery. ‘Sicque non ad Guanaxos, quos
petebant, appulerunt, sed ad Mulierum promontorium.’ Fernando Colon places on
his map, 1527, y: de mujeres; Diego de Ribero, 1529, d’ mugeres, the next name
north being amazonas. Vaz Dourado, 1571, lays down three islands which he calls
p:. de magreles; Hood, 1592, Y. de mueres; Laet, 1633, Yas de mucheres; Ogilby,
1671, yas desconocidas; Dampier, 1699, I. mugeras; Jefferys, 1776, Ia de
Mujeres, or Woman’s I. It was this name that led certain of the chroniclers to
speak of islands off the coast of Yucatan inhabited by Amazons. ‘Sirvió de asilo en
nuestros dias al célebre pirata Lafitte.’ Boletin de la Sociedad Mex. de Geog., iii.
224.
[7] For a description of these people see Bancroft’s Native Races, i. 645-747.
[8] See Landa, Rel. de Yuc., 6. ‘Domum Cotoche sonat: indicabant enim domus et
oppidum haud longè abesse.’ De Rebus Gestis Ferdinandi Cortesii, in Icazbalceta,
Col. Doc., i. 339. ‘Conez cotoche, q̄ quiere dezir, Andad aca a mis casas.’ Herrera,
dec. ii. lib. ii. cap. xvii. ‘Cotohe, cotohe,’ that is to say, ‘a house.’ Fancourt’s Hist.
Yuc., 6. ‘Cotoche, q̄ quiere dezir casa.’ Gomara, Hist. Ind., 61. ‘Con escotoch, con
escotoch, y quiere dezir, andad acá á mis casas.’ Bernal Diaz, Hist. Verdad., 2.
This, the north-eastern point of Yucatan, is on Fernando Colon’s map, 1527,
gotoche; on the map of Diego de Ribero, 1529, p: d’cotoche; Vaz Dourado, 1571,
C:. de quoteche; Pilestrina, c:. de sampalq. Hood places a little west of the cape a
bay, B. de conil; the next name west is Atalaia. Goldschmidt’s Cartog. Pac. Coast,
MS., i. 358. Kohl, Beiden ältesten Karten, 103, brings the expedition here the 1st
of March. Las Casas, Hist. Ind., iv. 350, confounds Córdoba’s and Grijalva’s
voyages in this respect, that brings the former at once to Cozumel, when, as a
matter of fact, Córdoba never saw that island.
[9] So called by the natives, but by the Spaniards named San Lázaro, because ‘it
was a Domingo de Lazaro’ when they landed. Yet Ribero writes chãpa, while Vaz
Dourado employs llazaro, and Hood, Campechy; Laet gives the name correctly;
Ogilby and Jefferys call the place S. Frco de Campeche. ‘Los Indios le deziã
Quimpech.’ Herrera, dec. ii. lib. ii. cap. xvii.
[10] Now Champoton, applied to river and town. Ribero writes camrõ; Hood,
Champoto; Mercator, Chapãton, and town next north, Maranga. Potonchan, in the
aboriginal tongue, signifies, ‘Stinking Place.’ Mercator has also the town of
Potõchan, west of Tabasco River. West-Indische Spieghel, Patõcham. Laet,
Ogilby, and Jefferys follow with Champoton in the usual variations. ‘Y llegaron á
otra provincia,’ says Oviedo, i. 498, ‘que los indios llaman Aguanil, y el principal
pueblo della se dice Moscoba, y el rey ó caçique de aquel señorio se llama
Chiapoton;’ and thus the author of De Rebus Gestis Ferdinandi Cortesii, ‘Nec diu
navigaverant, cùm Mochocobocum perveniunt.’ Icazbalceta, Col. Doc., 340.
[11] Pinzon and Solis must have found alligators in their northward cruise,
otherwise Peter Martyr could not honestly lay down on his map of India beyond
the Ganges, in 1510, the baya d’ lagartos north of guanase. Mariners must have
given the coast a bad name, for directly north of the R. de la of Colon, the R:. de
laḡ r̄ tos of Ribero, the R:. de lagarts of Vaz Dourado, and the R. de Lagartos of
Hood, are placed some reefs by all these chart-makers, and to which they give the
name Alacranes, Scorpions. The next name west of Lagartos on Map No. x.,
Munich Atlas, is costanisa, and on No. xiii. Ostanca. Again next west, on both, is
Medanos. On No. x., next to costa nisa, and on No. xiii., west of Punta de las
Arenas, is the name Ancones. Ogilby gives here B. de Conil, and in the interior
south, a town Conil; east of R. de Lagartos is also the town Quyo, and in large
letters the name Chuaca.
[12] ‘Dezian los Españoles q’ estavan hablãdo con el Diego Velazquez, y con los
Indios: Señor estos Indios dizen, que su tierra se llama Yucatã, y assi se, quedò
cõ este nõbre, que en propria lengua no se dize assi.’ Hist. Verdad., 5. Gomara,
Hist. Ind., 60, states that after naming Catoche, a little farther on the Spaniards
met some natives, of whom they asked the name of the town near by. Tecteta, was
the reply, which means, ‘I do not understand.’ The Spaniards, accepting this as the
answer to their question, called the country Yectetan, and soon Yucatan. Waldeck,
Voy. Pittoresque, 25, derives the name from the native word ouyouckutan, ‘listen
to what they say.’ The native name was Maya. See Bancroft’s Native Races, v.
614-34. There are various other theories and renderings, among them the
following: In answer to Córdoba’s inquiry as to the name of their country, the
natives exclaimed, ‘uy u tan, esto es: oyes como habla?’ Zamacois, Hist. Mej., ii.
228. ‘Que preguntando a estos Indios, si auia en su tierra aquellas rayzes que se
llama Yuca.... Respondian Ilatli, por la tierra en que se plantan, y que de Yuca
juntado con Ilatli, se dixo Yucatta, y de alli Yucatan.’ Herrera, dec. ii. lib. ii. cap.
xviii. Whencesoever the origin, it was clearly a mistake, as there never was an
aboriginal designation for the whole country, nor, like the Japanese, have they
names for their straits or bays. For some time Yucatan was supposed to be an
island. Grijalva called the country Isla de Santa María de Remedios, though that
term was employed by few. In early documents the two names are united;
instance the instructions of Velazquez to Cortés, where the country is called la
Ysla de Yucatan Sta María de Remedios. On Cortés’ chart of the Gulf of Mexico,
1520, it is called Yucatan, and represented as an island. Colon, 1527, and Ribero,
1529, who write Ivcatan; Ptolemy, in Munster, 1530, Iucatana; Orontius, on his
globe, 1531, Iucatans; Munich Atlas, no. iv., 1532-40, cucatan; Baptista Agnese,
1540-50, Iucatan; Mercator, 1569, Ivcatan; Michael Lok, 1582, Incoton; Hondius,
1595, Laet, Ogilby, etc., Yucatan, which now assumes peninsular proportions.
[13]
Arms of the Republic of Mexico.