HOW TO LEARN COMPUTER LITERACY

To improve your computer literacy and ability to navigate different screens and systems,
consider the following steps:

1. **Online Courses:**
- Platforms like **Coursera**, **edX**, and **LinkedIn Learning** offer courses on
computer basics and software navigation.
- Look for courses in "Computer Literacy" or "Digital Skills."

2. **Practice Regularly:**
- Use your computer daily to familiarize yourself with different software and systems.
- Explore operating systems like Windows and macOS, as well as common applications.

3. **Tutorials and Guides:**

- Watch YouTube tutorials on navigating operating systems and using specific software.
- Websites like **Khan Academy** offer free resources on digital skills.

4. **Keyboard Shortcuts:**
- Learn keyboard shortcuts for efficiency. Websites like **Keybr** can help you practice
typing and shortcuts.

5. **Join Forums and Communities:**

- Participate in forums like **Reddit** (e.g., r/learnprogramming) or **Stack Exchange**
for tips and advice.

6. **Practice with Software:**

- Experiment with software like Microsoft Office, Google Workspace, or project
management tools to get comfortable switching between programs.

7. **Use Interactive Tools:**

 - Websites like **TypingClub** or **10FastFingers** can improve your typing speed and
accuracy.

8. **Explore Settings:**
- Spend time exploring the settings on your devices to understand customization options.

9. **Online Simulations:**
- Use online simulators to practice using different operating systems and software
interfaces.

10. **Ask for Help:**

- Don’t hesitate to ask friends, family, or coworkers for tips or assistance.

### Additional Resources

- **GCFGlobal**: Offers free tutorials on computer basics and digital skills.

- **Digital Learn**: Provides lessons on technology and software usage.
- **TechBoomers**: Focuses on tutorials for various websites and apps.

By regularly practicing these skills, you'll become more comfortable and efficient in
navigating between different screens and systems.

ESTONIAN AND BUSINESS ENGLISH STUDY PLAN

Here's a tailored study plan for learning Estonian and improving business English while
working a demanding job:
### Study Plan Overview

**Duration:** 6 months
**Daily Study Time:** 1-2 hours
**Work Shifts:** 10 hours/day, 3 shifts

### Weekly Breakdown

| Activity | Frequency | Duration |

|--------------------------|-----------|-----------|
| Estonian Language | 5 days/week | 30 minutes/day |
| Business English | 5 days/week | 30 minutes/day |
| Language Apps | Daily | 15 minutes |
| Listening Practice | 3 days/week | 30 minutes |
| Speaking Practice | 3 days/week | 30 minutes |
| Review/Quiz | Weekly | 1 hour |

### Detailed Study Plan

#### **Estonian Language Learning**

- **Resources:**
- **Apps:** Duolingo, Drops, or Lingvist
- **Books:** "Teach Yourself Complete Estonian" or similar
- **Online Courses:** Speakly, Keeleklikk
- **Focus Areas:**
- Vocabulary (common phrases, CRM terminology)
- Basic grammar
- Listening and pronunciation
- **Practice:**
 - Daily vocabulary and grammar exercises
- Use language apps for quick practice

#### **Business English Improvement**

- **Resources:**
- **Books:** “Business English: The Writing Skills You Need” or similar
- **Online Courses:** Coursera, LinkedIn Learning (Business English)
- **Websites:** BBC Learning English (Business section)
- **Focus Areas:**
- Email etiquette
- Business vocabulary
- Formal writing and speaking
- **Practice:**
- Writing sample business emails
- Reading business articles
- Engaging in language exchange

#### **Listening Practice**

- **Estonian:**
- Podcasts or radio shows (ERR Raadio)
- YouTube channels or news sites (with subtitles)
- **Business English:**
- TED Talks, business podcasts
- News outlets (BBC, CNBC)

#### **Speaking Practice**

- **Language Exchange:**
- Tandem or HelloTalk for Estonian and English partners
- **Mock Conversations:**
 - Role-play business scenarios with a friend or language partner
- **Focus:**
- Pronunciation, fluency, and confidence

#### **Review/Quiz**
- **Weekly Review:**
- Revise vocabulary lists and grammar rules
- Take quizzes on learned material (Quizlet, Anki)
- **Progress Tracking:**
- Set weekly goals
- Use apps to track daily streaks and milestones

### Daily Routine Example

**Morning:**
- 30 minutes Estonian vocabulary and grammar exercises

**During Breaks at Work:**

- 15 minutes language app practice (Estonian)
- 15 minutes reading Business English articles

**Evening:**
- 30 minutes Business English (writing or listening)
- 30 minutes speaking practice (alternating languages)

**Weekend:**
- 1 hour review session
- Additional practice as time permits
### Tips for Success
1. **Consistency:** Stick to your daily study plan as much as possible.
2. **Integration:** Try to integrate language learning into daily activities (e.g., listening to
podcasts during commutes).
3. **Stay Motivated:** Set specific, achievable goals (e.g., being able to write a business
email in Estonian).
4. **Use Technology:** Leverage apps and online communities for practice.
5. **Rest:** Ensure you’re getting enough rest to maintain energy for both work and study.

### Additional Resources

- **Grammar Guides:** “Estonian Textbook: Grammar, Exercises” (Tiina Puumet)
- **Business English Websites:** Business English Pod, English Club
- **Language Forums:** Reddit (r/languagelearning, r/estonian)

This plan should help you balance work and language study effectively, providing you with a
solid foundation in both Estonian and business English over six months.

STUDIES ON “USER LIFECYCLE”

The **user lifecycle** refers to the stages a user goes through while interacting with a
product or service. Here’s a breakdown of the stages and how to understand them better:

### Stages of the User Lifecycle

1. **Awareness**: Users become aware of your product through marketing or word-of-

mouth.
2. **Acquisition**: Users sign up or make an initial interaction with your product.
3. **Onboarding**: Users are guided through features and benefits, learning how to use the
product.
4. **Engagement**: Users regularly interact with the product, deriving value from it.
5. **Retention**: Users continue using the product over time, showing loyalty.
6. **Monetization**: Users make purchases or subscriptions.
7. **Referral**: Satisfied users recommend the product to others.
8. **Reactivation**: Inactive users are re-engaged to use the product again.

### How to Get a Better Understanding

1. **Study Online Resources**:

- **Blogs and Articles**: Search for articles on user lifecycle management.
- **Books**: Read books like “Hooked” by Nir Eyal or “Lean Analytics” by Alistair Croll
and Benjamin Yoskovitz.

2. **Take Online Courses**:

- Platforms like **Coursera** or **Udemy** offer courses on user experience, customer
journey mapping, and product management.

3. **Analyze Case Studies**:

- Review case studies of successful companies to see how they manage their user lifecycle.

4. **Use Analytics Tools**:

- Familiarize yourself with tools like Google Analytics, Mixpanel, or Amplitude to track
user behavior and lifecycle stages.

5. **Participate in Webinars and Workshops**:

- Attend industry webinars or workshops to gain insights from experts.

6. **Join Online Communities**:

 - Engage in forums like Reddit (e.g., r/ProductManagement), or join LinkedIn groups
focused on UX/UI and product management.

7. **Create User Personas and Journey Maps**:

- Develop personas to understand user needs and create journey maps to visualize the
lifecycle stages.

8. **Experiment and Iterate**:

- Test different strategies to improve user experience at each stage and iterate based on
feedback.

### Additional Tips

- **Stay Updated**: Follow industry blogs and newsletters to keep up with trends in user
lifecycle management.
- **Network**: Connect with professionals in the field to exchange knowledge and best
practices.
- **Focus on User Feedback**: Regularly collect and analyze user feedback to refine your
understanding and approach.

By combining these strategies, you can develop a comprehensive understanding of the user
lifecycle and apply it effectively in your work.