ABOSEDE SOYINKA +2348102659157

soyabojully@gmail.com

Abeokuta, Ogun-State

PROFESSIONAL SUMMARY
Experienced Product Manager with a strong background in market research, user
engagement, and project management, demonstrated through successful product
launches and process improvements. Holds a Bachelor's in Pure and Applied
Mathematics and certifications in Product and Software Management. Proven ability to
lead cross-functional teams and enhance client relationships.

SKILLS
Strong organizational and time-management skills
Exceptional communication and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented and able to handle multiple tasks simultaneously
Leadership skills, Research skills, Marketing skills and Strategic
thinking.

PROFESSIONAL EXPERIENCE
Product Manager intern
Decode Analytical | April 2024

Collaborated with cross-functional teams, including engineering, design, and

marketing, to define product requirements and roadmaps.
Conducted market research, competitive analysis, and user research to inform
product development.
Developed product documentation, wireframes, and prototypes for new features.
Led the successful launch of a platform that allows instructors to build online courses
on their preferred topics, increasing user engagement by 20%.
Streamlined project management processes, improving team efficiency by 15%.

Customer Relationship Manager Intern

Homaj Educational Consults | September 2023 - June 2024

Developed and maintained positive relationships with students, parents, alumni, and
the community.
Managed and updated the school’s CRM system with current contact information and
engagement activities.
 Collected and analyzed feedback to improve school services and programs.
Implemented marketing campaigns to attract prospective students and engage
current stakeholders.
Addressed and resolved issues raised by students, parents, or alumni.
Provided regular reports on engagement metrics and satisfaction levels.

Customer Relationship Manager

Covenant Ark Limited | June 2021- January 2023

Established and maintained strong relationships with clients by understanding their

needs, preferences, and goals. I acted as the primary point of contact for clients,
fostering trust and rapport
Communicated regularly with clients to provide updates, address inquiries, and
gathered feedback. I ensured that clients receive timely and relevant information, and I
proactively reached out to address any concerns or issues
Collaborated with internal teams such as sales, marketing, and product development to
ensure alignment in client interactions and deliverables.

Information Technologist Intern

Information and Communication Technology Resource Centre FUNAAB | January 2021 -
June 2021

Monitored system performance through daily checks of hardware components and

software applications
Maintained and updated computer systems, networks, and databases according to
established procedures
Provided technical support to users by troubleshooting issues related to hardware,
software, and network connectivity

EDUCATION
FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA

Bachelor's Degree in Pure and Applied Mathematics, 2018 – 2023

CERTIFICATIONS
Product Management Certification
Software Product Management Certification

REFERENCES
Available upon request