ABOSEDE SOYINKA

soyabojully@gmail.com
PRODUCT MANAGER
newness is star.com
+2348102659157
PROFILE
I am a Product manager, skilled at identifying customer needs, building a
roadmap to solve them, and guiding cross-functional teams to bring the
product to market. I manage products with efficiency.

WORK EXPERIENCE

Product Manager intern

DECODE ANALYTICAL APRIL 2024
Collaborated with cross-functional teams, including engineering, design, and
marketing, to define product requirements and roadmaps.
Conducted market research, competitive analysis, and user research to inform
product development.
Developed product documentation, wireframes, and prototypes for new features.
Led the successful launch of a platform that allows instructors to build online
courses on their preferred topics, increasing user engagement by 20%.
Streamlined project management processes, improving team efficiency by 15%.

Customer Relationship Manager Intern

HOMAJ EDUCATIONAL CONSULTS SEPTEMBER 2023 - JUNE 2024
Developed and maintained positive relationships with students, parents, alumni,
and the community.
Managed and updated the school’s CRM system with current contact information
and engagement activities.
Collected and analyzed feedback to improve school services and programs.
Implemented marketing campaigns to attract prospective students and engage
current stakeholders.
Addressed and resolved issues raised by students, parents, or alumni.
Provided regular reports on engagement metrics and satisfaction levels.
Customer Relationship Manager Intern
COVENANT ARK LIMITED JUNE 2021- JANUARY 2023
Communicated regularly with clients to provide updates, address inquiries, and
gathered feedback. I ensured that clients receive timely and relevant information,
and I proactively reached out to address any concerns or issues
 Established and maintained strong relationships with clients by understanding
their needs, preferences, and goals. I acted as the primary point of contact for
clients, fostering trust and rapport
Collaborated with internal teams such as sales, marketing, and product
development to ensure alignment in client interactions and deliverables.

Information Technologist Intern

INFORMATION AND COMMUNICATION
TECHNOLOGY RESOURCE CENTRE FUNAAB JUNE 2021- JANUARY 2023

Monitored system performance through daily checks of hardware components

and software applications
Maintained and updated computer systems, networks, and databases according
to established procedures
Provided technical support to users by troubleshooting issues related to hardware,
software, and network connectivity

EDUCATION
FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA 2018 – 2023

Bachelor's Degree in Pure and Applied Mathematics

CERTIFICATIONS

PRODUCT MANAGEMENT CERTIFICATION

SOFTWARE PRODUCT MANAGEMENT CERTIFICATION

SKILLS

Technical expertise Effective Time Management

An understanding of UX Product road mapping
Strategic thinking Product Strategy
Communication skills Critical thinking
Marketing skills Leadership skills
Problem Solving Research skills
Agile product development

REFERENCES
References available upon request