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CHAPTER 7 COGNITION AND MENTAL ABILITIES
CHAPTER 7
COGNITION AND MENTAL ABILITIES
▲ TABLE OF CONTENTS
To access the resource listed, click on the hot linked title or press CTRL + click
To return to the Table of Contents, click on click on ▲ Return to Table of Contents
To return to a section of the Lecture Guide, click on ► Return to Lecture Guide
► LECTURE GUIDE
➢ Building Blocks of Thought
➢ Language, Thought, and Culture
➢ Nonhuman Language and Thought
➢ Problem Solving
➢ Decision Making
➢ Multitasking
➢ Intelligence and Mental Abilities
➢ Heredity, Environment, and Intelligence
➢ Creativity
➢ Chapter Review
►LECTURE GUIDE
BUILDING BLOCKS OF THOUGHT (TEXT PAGE 217)
Describe the three basic building blocks of thought and give an example of each. Explain how
phonemes, morphemes, and grammar (syntax and semantics) work together to form a
language (text pp. 217-220).
Language
• Language – a flexible system of communication that uses sounds, rules, gestures, or symbols
to convey information.
o Phonemes – the basic sounds that make up any language.
o Morphemes – the smallest meaningful units of speech, such as simple words,
prefixes, and suffixes.
o Grammar – the language rules that determine how sounds and words can be
combined and used to communicate within a language.
▪ Syntax – the system of rules that governs how we combine words to form
meaningful phrases and sentences.
▪ Semantics – how we assign meaning to morphemes, words, phrases, and
sentences; semantics are the content of language.
❖ Surface structure – the particular words and phrases used to create a
sentence.
❖ Deep structure – the underlying meaning of a sentence.
▪ Transformations – According to Noam Chomsky, to produce or understand
language, one must engage in transformations between surface and deep
structures. When producing language, one begins with the thought or meaning
one wants to convey (the deep structure), and then assembles the appropriate
words and phrases (the surface structure). The reverse transformation occurs
when hearing a message. (See Figure 7-1 on text page 219.)
Images
• Image – a mental representation of a sensory experience; images can be visual (e.g., recall
what the Statue of Liberty looks like), olfactory (e.g., recall the smell of bacon), or auditory
(e.g., recall the song “Auld Lang Syne”).
Concepts
• Concepts – mental categories for classifying objects, people, or experiences; concepts help
us think about things and how they relate to one another.
o Fuzzy concepts – concepts typically overlap one another and are often poorly
defined.
o Prototype (or model) – a mental model containing the most typical features of a
concept. When we encounter new objects, we compare them with prototypes to
determine what they are.
Summarize the evidence for the idea that people in different cultures perceive and think about
the world in different ways. Explain what is meant by "linguistic determinism" and summarize
the evidence for and against it (text pp. 220-222).
• Linguistic relativity hypothesis – proposed by Benjamin Whorf, this hypothesis asserts that
patterns of thinking are determined by the specific language one speaks.
o Linguistic determinism – the belief that thought and experience are determined by
language. According to Whorf, if a language lacks a particular expression, the
corresponding thought will probably not occur to speakers of that language.
o Research indicates that the proposed link between thought and language is not as strong
as Whorf suggested. For example, even though the Dani of New Guinea have only two
words for color, they can perceive and think about colors much as English-speaking
people do.
o There is also ample evidence that language does not limit thought provided by the growth
of personal computers and the Internet; these technological advances have generated a
new vocabulary.
• Psychologists has now softened Whorf’s hypothesis, recognizing that language, thought and
culture are intertwined; experience shapes language and language, in turn, affect experience.
Summarize research evidence that supports the statement that "nonhuman animals have
some humanlike cognitive capacities." Explain the following statement: "All animals
communicate, but only humans use language to communicate" (text pp. 222-224)
symbols or keyboards, but their efforts have, at best, resulted in “language” capabilities similar to
that of a 2- to 2½ year-old child.
Animal Cognition
Numerous studies have indicated that other animals have some humanlike cognitive capacities:
• An African gray parrots was able to identify more than 50 objects and count to 6;
• Dolphins have demonstrated mastery of the concepts same and different, more and less;
• Rhesus and capuchin monkeys have learned numeration (the capacity to use numbers) and
seriation (the ability to place objects in a specific order);
• Chimpanzees, bonobos, orangutans, and some gorillas have demonstrated that they possess
aspects of a sense of self (self-recognition) or self-awareness;
• Chimpanzees have also revealed a sense of other-awareness, as expressed through deception.
▲ Return to Chapter 7: Table of Contents
Explain why problem representation is an important first step in solving problems. In your
explanation include divergent and convergent thinking, verbal, mathematical and visual
representation, and problem categorization (text pp. 225-227).
Interpreting Problems
• Problem representation – the first step in problem-solving; it involves interpreting or defining
the problem. (See Figures 7-2 and 7-3 on text page 225.)
• Divergent thinking – thinking that generates many different possible answers; certain problems
demand this kind of thinking – it results in originality, inventiveness, and flexibility. (See Figure
7-4 on text page 226.)
• Convergent thinking – thinking that is directed toward one correct solution to a problem.
• Successful problem solving often hinges on selecting the most effective way to represent the
problem (e.g., verbally, mathematically, or visually), since the representation of the problem
influences the types of strategies that people will pursue to solve the problem. Problem
Copyright © 2013 Pearson Education, Inc. All rights reserved.
380
CHAPTER 7 COGNITION AND MENTAL ABILITIES
representation also influences problem categorization, which helps problem solvers make
connections between the current problems they are facing and similar problems that they faced in
the past.
Distinguish between trial and error, information retrieval, algorithms, and heuristics as ways
of solving problems. Give an example of hill-climbing, subgoals, means-end analysis and
working backward. Explain how "mental sets" can help or hinder problem solving (text pp.
227-230).
Explain how decision making differs from problem solving. Describe the process of
compensatory decision making and the use of decision-making heuristics. Explain how
framing can affect decisions, and how hindsight bias and counterfactual thinking affect that
way we view our decisions after the fact (text pp. 231-233).
• Decision making is form of problem solving in which we already know all the possible solutions
or choices. In effect, the task involves making a choice from among a set of options that presents
the greatest benefits or the best possible outcomes.
Decision-Making Heuristics
• Representativeness heuristic – judging a new situation on the basis of its resemblance to a
stereotypical model. We make a decision based upon how an option matches our model of
the typical member of a category. For example, when choosing a new cell phone, we
compare our options to a prototypical cell phone in an effort to determine if the potential cell
phone exceeds or falls short of our “model” phone.
• Availability heuristic – making a decision based on information that is most easily retrieved
from memory. Of course, just because information is readily available to us from our own
experiences does not mean that it is accurate information (see the subway effect described on
p. 232 of the text).
• Confirmation bias – the tendency to notice and remember evidence that supports our beliefs
and ignore or overlook evidence that contradicts them. This bias is related to the availability
heuristic in that it skews the information that is readily available to us in memory.
o Confirmation bias is reinforced by our tendency to see patterns of cause and effect
where none exist. In effect, we believe that two correlated events have a causal
relationship, even despite research to the contrary.
Framing
• The way information is presented can significantly influence a final decision.
• Framing – the perspective from which we interpret information before making a decision
(see the example of medical decision-making on pp. 232-233 of the text that utilized a
survival frame and a mortality frame when presenting treatment outcomes to research
participants and radiologists).
Web Resources:
➢ Multitasking
MyPsychLab Multimedia Resources:
➢ List of Multimedia Resources
PowerPoint Slides:
➢ Link to PowerPoint slides
Multitasking has, quite simply, become a way of life in the digital age. Perhaps because we multitask
so often, there are commonly-held assumptions about it:
• Texting while driving is a bad idea, but just talking on a cell phone while driving is okay.
o Texting while driving is indeed a bad idea, with research indicating that breaking
response slowed by 35% and steering control was reduced by 91%, both results
revealing far greater impairments than would be caused by the use of marijuana or
alcohol.
o Just talking on the phone while driving results in impaired braking time and reduced
attention to events in the peripheral visual field. These results were observed even
with well-practiced multitaskers or with other drivers who were specifically
instructed to give more attention to driving than to talking on the phone.
Professor David Myer, an expert on multitasking, concluded that “If you’re driving while cell-
phoning, then your performance is going to be as poor as if you were legally drunk.”
▲ Return to Chapter 7: Table of Contents
Intelligence – a general term referring to the ability or abilities involved in learning and adaptive
behavior.
Compare and contrast the theories of intelligence put forth by Spearman, Thurstone,
Sternberg, Gardner and Goleman (text pp. 236-237).
Theories of Intelligence
Early Theorists
• Charles Spearman proposed that intelligence is a singular, general quality about a person.
o Spearman described intelligence in terms of a “g” factor – the ability to reason and
solve problems.
o Spearman argued that people who are bright in one area tend to be bright in other
areas as well.
• L.L. Thurstone believed that intelligence was comprised of seven distinct, independent
mental abilities:
o Spatial ability, memory, perceptual speed, word fluency, numerical ability,
reasoning, and verbal meaning.
o Individuals could, according to Thurstone, excel in certain areas but not in others.
Contemporary Theorists
• Robert Sternberg proposed three types of intelligence in his triarchic theory of intelligence:
o Analytical intelligence – mental processes involved in learning, problem solving,
acquiring knowledge, and completing tasks.
o Creative intelligence – the ability to creatively adapt to new tasks and situations, to
gain insight
o Practical intelligence – the ability to find solutions to practical and personal
problems.
• Howard Gardner proposed eight different and independent types of intelligence in his theory
of multiple intelligences, ranging from verbal, linguistic, and mathematical to interpersonal
and intrapersonal intelligence (see the full list of Gardner’s intelligences and their
descriptions on page 237 of the text, and “Thinking critically about …” questions appear on
the previous page that lend themselves to an engaging class discussion).
Describe the similarities and differences between the Stanford-Binet Intelligence Scale and the
Wechsler Intelligence Scales, and explain how they differ from group tests, performance tests
and culture-fair tests of intelligence. Explain what is meant by test "reliability" and "validity"
and how psychologists determine whether an intelligence test is reliable or valid (text pp. 237-
240).
Intelligence Tests
The Stanford-Binet Intelligence Scale
Group Tests
• The Stanford-Binet and Wechsler Intelligence Scales are individually-administered tests of
intelligence scale. As such, they are time and labor-intensive tests.
• Group tests – written intelligence tests administered by one examiner to many people at one
time – are a more efficient means of testing the intelligence of many people, but in group
testing situations the examiner is less likely to notice if a person being tested is tired, ill, or
confused by the directions.
Summarize the criticisms of intelligence tests and the relationship between IQ test scores and
job success (test pp. 240-242).
Criticisms of IQ Tests
• Disagreements on the nature of intelligence lead to criticisms of particular tests of
intelligence.
• At a minimum, intelligence tests are an indicator of a person’s ability to takes tests.
• Questions remain about how useful intelligence tests are. What do they tell us about a
person?
• Emotional intelligence appears to be predictive of social success in school and in the
workplace, but some researchers argue that the “new” construct of emotional intelligence is
simply a combination of well-known factors that can be measured with traditional
intelligence and personality measures.
• The content and administration of intelligence tests do not take into account cultural
variations and, in fact, discriminate against minorities.
Summarize the evidence that both heredity and environment (including intervention
programs) affect intelligence (text pp. 242-245).
Heredity
• The IQ scores of identical twins raised together is remarkably high (see Figure 7-7 on page
243 of the text), but these twins share both a common genotype and common environment.
• The IQ scores of identical twins raised apart is also very high, indicating that there is a strong
genetic component to intelligence.
• Adopted children tend to have IQ scores that are more highly correlated with that of their
biological mothers than the IQ scores of their adoptive mothers.
Environment
• Genetic influence on IQ varies with economic status; in impoverished families, heredity has
little influence on IQ, whereas in affluent families its influence is stronger.
• Prenatal nutrition influences IQ scores, as does nutrition during infancy (malnutrition lowers
IQ scores by 20 points on average) and the use of vitamin supplements during childhood.
• Skeels’ research on orphanages in the 1930s revealed that children raised in stimulating
environments exhibited significant increases in their IQ scores compared to children who
were raised in environments that offered little stimulation or support.
What is the "Flynn Effect"? What are some of the explanations that have been offered for it?
(text pp. 245-246)
Summarize the evidence regarding gender differences and cultural differences in mental
abilities (text pp. 246-248).
• Despite the long-held belief that men have a higher math aptitude than women, a 2010
study that reviewed published research on more than one million people showed no
difference between men and women in mathematical ability.
• Recent research also suggests that when gender differences are observed, they are
relatively small and concentrated in very specific skills:
o The long-established advantage that girls have over boys in verbal abilities applies
only to written verbal skills.
o Boys tend to outperform girls on tests of visual-spatial skill, which accounts for most
of the gender-related differences on standardized math tests.
• Men are much more likely than women to fall at the extremes of the intelligence range:
o 7 out of 8 people with extremely high IQ scores were men, while approximately the
same ratio is observed among those with mental retardation.
o There are no gender differences on measures of general intelligence.
Culture
• For decades, American children have lagged behind children in China and Japan with
respect to reading and math abilities, and recent evidence suggests that the gap is
widening. When first- and fifth-grade children in America perform more poorly than
their counterparts in China and Japan, and their poorer standing continues through
eleventh grade.
o Cultural attitudes toward ability and effort account for much of the differences
between the cultures.
o A majority of American students think that studying hard as little to do with
academic performance. Rather, they believe that academic skills are primarily the
result of innate ability.
o Many American teachers also believed that innate ability was the most important
factor in mathematics performance.
o Asian students, their parents and teachers believe that effort and studying hard
determine success in school.
o These cultural differences have significant consequences for the way that children,
their parents, and their teachers approach the task of learning. Cultural differences in
math and reading abilities likely reflect differences in effort to learn rather than
differences in intelligence across cultures.
Explain what is required for a diagnosis of mental retardation and summarize what is known
about its causes. Describe what is meant by "inclusion" and whether it has been shown to be
beneficial (text pp. 247-249).
Extremes of Intelligence
Mental Retardation – condition of significantly sub-average intelligence combined with
deficiencies in adaptive behavior.
• A low IQ and the inability to function independently must both be present before someone is
considered to be mentally retarded.
• Mental retardation varies in its degree of impairment, including mild, moderate, severe and
profound types of retardation (see Table 7-3 on page 248 of the text).
• Some people with mental retardation exhibit remarkable ability in specific areas, such as
numerical computation, art or music, occasionally resulting in savant performances.
• The causes of retardation are, in most individual cases, unknown. However, there are a wide
variety of genetic (e.g., phenylketonuria, Down’s syndrome), environmental (e.g., lead
poisoning), social (e.g., neglect), nutritional (e.g., malnutrition) and other risk factors.
• There are a variety of intervention programs that can elevate the intellectual functioning and
adaptive behaviors of those with mental retardation, including inclusion (formerly called
“mainstreaming”) in K-12 educational settings, training in skills of daily living and
occupational skills, and the use of small, group-home residential settings for adults.
Explain what is meant by saying a person is "gifted." Explain the pros and cons of special
programs for gifted children (text pp. 249-250).
Giftedness – refers to superior IQ combined with demonstrated or potential ability in such areas
as academic aptitude, creativity, and leadership.
• Most gifted people exhibited special abilities in only a few areas; globally gifted people are
rare.
• School systems typically identify gifted children with the use of diagnostic testing,
interviews, and evaluation of academic and creative work. Students are often identified for
evaluation due to teacher recommendations or achievement test results.
• While a common stereotype holds that gifted children are social misfits, the research suggests
otherwise, actually revealing that moderate levels of giftedness bring social advantages to
those gifted children. However, there are some gifted children who have difficulty socially.
• Programs for gifted children that separate them from their peers tend to result in social
isolation for the gifted students. Being labeled a “brain” may result in fewer invitations to
social events. So, while enrichment programs may be intellectually fulfilling, there are social
concerns that accompany them.
Describe the relationship between creativity and intelligence, and the ways in which creativity
has been measured (text pp. 250-252).
Creativity – the ability to produce novel and socially valued ideas or objects.
• Early research found no correlation between creativity and intelligence, but these early
studies focused on bright individuals.
• Some evidence has been found for threshold theory – that creativity and intelligence are
linked, but only up to a certain level of IQ, then the relationship disappears. Support for the
threshold theory has been mixed.
• Creative people tend to be problem finders as well as problem solvers. They will work on
problems that they identify, and often exhibit extraordinary dedication, ambition, and
perseverance as they pursue solutions to the problems they are addressing.
Creativity Tests
• Assessing creativity is difficult because creativity involves original responses to situations.
Multiple-choice or True/False responses are too confining, so an open-ended question format
must be adopted.
• Examples of creativity tests include the Torrance Test of Creative Thinking, the Christensen-
Guilford Test, Mednick’s Remote Associates Test, and the Wallach and Kogan Creative
Battery.
• Performance on the Wallach and Kogan Test is independent of one’s IQ, while the Torrance
Test results are correlated with IQ test scores.
• Most creativity tests lack high degrees of validity, so their results must be interpreted
cautiously.
• Neuroscience research to date has indicated that there is no particular area of the brain that is
clearly associated with creative thinking or behavior.
▼CHAPTER 7
Learning Objectives
After reading this chapter, students should be able to respond to each of the bulleted objectives below:
Problem Solving
• Explain why problem representation is an important first step in solving problems. In your
explanation include divergent and convergent thinking, verbal, mathematical and visual
representation, and problem categorization.
• Distinguish between trial and error, information retrieval, algorithms, and heuristics as ways of
solving problems. Give an example of hill-climbing, subgoals, means-end analysis and working
backward. Explain how "mental sets" can help or hinder problem solving.
Decision Making
• Explain how decision making differs from problem solving. Describe the process of
compensatory decision making and the use of decision-making heuristics. Explain how framing
can affect decisions, and how hindsight bias and counterfactual thinking affect that way we view
our decisions after the fact.
• Explain what is required for a diagnosis of mental retardation and summarize what is known
about its causes. Describe what is meant by "inclusion" and whether it has been shown to be
beneficial.
• Explain what is meant by saying a person is "gifted." Explain the pros and cons of special
programs for gifted children.
Creativity
• Describe the relationship between creativity and intelligence, and the ways in which creativity has
been measured.
▲ Return to Chapter 7: Table of Contents
▼CHAPTER 7
Rapid Review
(From the Study Guide accompanying Morris/Maisto, Understanding Psychology, 10th edition)
The chapter opens with Oliver Sacks’ case description of Joseph, an 11-year-old deaf boy who longed to
communicate but could not. As illustrated by Sacks, language and thought are intertwined, and the
chapter focuses on three “characteristically human” cognitive processes: thinking, problem solving, and
decision making. The term cognition involves the processes whereby we acquire and use knowledge.
The three most important building blocks of thought are language, images, and concepts. As we think, we
use words, sensory “snapshots,” and categories that classify things.
Language is a flexible system of symbols that allows us to communicate ideas to others. When we
express thoughts as statements, we must conform to our language’s rules. Every language has rules
indicating which sounds (or phonemes) are part of that particular language, how those sounds can be
combined into meaningful units (or morphemes), and how those meaningful units can be ordered into
phrases and sentences (rules of grammar). To communicate an idea, we start with a thought and then
choose sounds, words, and phrases that will express the idea clearly. To understand the speech of
others, the task is reversed.
Images are mental representations of sensory experiences. Visual images in particular can be powerful
aids in thinking about the relationships between things. Picturing things in our mind’s eye can sometimes
help us solve problems.
Concepts are categories for classifying objects, people, and experiences based on their common
elements. Without the ability to form concepts, we would need a different name for every new thing we
encounter. We draw on concepts to anticipate what new experiences will be like. Many concepts are
“fuzzy,” lacking clear-cut boundaries. Therefore we often use prototypes, mental models of the most
typical examples of a concept, to classify new objects.
The chapter continues into a discussion of language, thought, and culture. According to Benjamin Whorf’s
linguistic relativity hypothesis, thought is greatly influenced by language. But critics contend that
thought and experience can shape and change a language as much as a language can shape and
change thought.
Some evidence indicates that the use of “man” and “he” to refer to all people affects the way that English
speakers think. Referring to doctors, college professors, bankers, and executives by the generic “he” may
contribute to the gender stereotyping of these respected occupations as appropriate for men but not for
women. In contrast, referring to secretaries and housekeepers as “she” may reinforce the stereotype that
those occupations are appropriate for women, not men.
The chapter next moves into the realm of nonhuman language and thought. Non-human animals
communicate primarily through signs: general or global statements about the animal’s current state.
Using the distinguishing features of language, which include semantics, displacement, and productivity as
criteria, no other species has its own language, although chimpanzees have been taught to use American
Sign Language. Research indicates that some animals have human-like cognitive capacities, such as the
ability to form concepts and to reason. Apes have demonstrated sophisticated problem-solving skills.
However, only chimpanzees, bonobos, and orangutans consistently show signs of self-awareness.
The chapter switches focus to the subject of problem-solving. Interpreting a problem, formulating a
strategy, and evaluating progress toward a solution are three general aspects of the problem-solving
process. Each in its own way is critical to success at the task.
Selecting a solution strategy and evaluating progress toward the goal are also important steps in the
problem-solving process. A solution strategy can range from trial and error, to information retrieval based
on similar problems, to a set of step-by-step procedures guaranteed to work (an algorithm), to rule-of-
thumb approaches known as heuristics. An algorithm is often preferable over trial and error because it
guarantees a solution and does not waste time. But because we lack algorithms for so many things,
heuristics are vital to human problem-solving. Some useful heuristics are hill climbing, creating
subgoals, means-end analysis, and working backward.
A mental set is a tendency to perceive and approach a problem in a certain way. Although sets can
enable us to draw on past experience to help solve problems, a strong set can also prevent us from using
essential new approaches. One set that can seriously hamper problem-solving is functional fixedness—
the tendency to perceive only traditional uses for an object. One way to minimize mental sets is the
technique of brainstorming in which an individual or group collects numerous ideas and evaluates them
only after all possible ideas have been collected.
The chapter continues from problem-solving to the related topic of decision making. Decision making is a
special kind of problem-solving in which all possible solutions or choices are known. The task is not to
come up with new solutions, but rather to identify the best one available based on whatever criteria are
being used.
The logical way to make a decision is to rate each available choice in terms of weighted criteria and then
to total the ratings for each choice. This approach is called a compensatory model because heavily
weighted attractive features can compensate for lightly weighted unattractive ones.
Heuristics can save a great deal of time and effort, but they do not always result in the best choices.
Errors in judgment may occur based on the representativeness heuristic, which involves making
decisions based on information that matches our model of the “typical” member of a category. Other
examples are overreliance on the availability heuristic (making choices based on whatever information
we can most easily retrieve from memory, even though it may not be accurate) and the confirmation
bias (the tendency to seek evidence in support of our existing beliefs and to ignore evidence that
contradicts them).
Framing, or perspective in which a problem is presented, can also affect the outcome of a decision. And
regardless of whether a decision proves to be good or bad, we often use hindsight bias, which refers to
our tendency to view outcomes as inevitable or predictable after we know the outcome to “correct” our
Family 7. Curvembryæ.
The plants in this family have a curved ovule, and most frequently
a kidney-shaped seed (generally provided with fine, cuticular,
projecting warts, Fig. 362 B), with a curved, peripheral embryo
enclosing the endosperm which is most frequently floury (Figs. 362
C, 365 H; for exceptions, see Fig. 366); the seeds in all cases are
borne on a centrally-placed, and in most cases free, placenta (they
are “basal” when there is only 1 ovule in the ovary, Fig. 364). The
flower is regular, hypogynous or perigynous (Fig. 364) (only rarely
epigynous) and usually 5-merous. The flower which is most
complete has 5 whorls (S5, P5, A5+5, G2-3–5), as in some genera
of the Caryophyllaceæ (Figs. 360, 361); but from this type it
becomes reduced, the petals and stamens being suppressed, so
that finally 5 perianth-leaves, 5 stamens (opposite the perianth-
leaves), and 2 carpels (Fig. 361 F) only are present; for example, in