Professional Documents
Culture Documents
An Integrative Guide to Consumer Neuroscience Sven Braeutigam full chapter instant download
An Integrative Guide to Consumer Neuroscience Sven Braeutigam full chapter instant download
https://ebookmass.com/product/abnormal-psychology-an-integrative-
approach-1st-edition-cengage-learning/
https://ebookmass.com/product/the-students-guide-to-social-
neuroscience-2nd-edition-ebook-pdf/
https://ebookmass.com/product/guide-to-research-techniques-in-
neuroscience-3nd-edition-matt-carter/
https://ebookmass.com/product/biogeography-an-integrative-
approach-of-the-evolution-of-living-eric-guilbert/
Discovering behavioral neuroscience: an introduction to
biological psychology Fourth Edition Freberg
https://ebookmass.com/product/discovering-behavioral-
neuroscience-an-introduction-to-biological-psychology-fourth-
edition-freberg/
https://ebookmass.com/product/etextbook-978-1305950443-abnormal-
psychology-an-integrative-approach/
https://ebookmass.com/product/etextbook-978-0137074853-
criminology-today-an-integrative-introduction-6th-edition/
https://ebookmass.com/product/anatomy-physiology-an-integrative-
approach-3rd-edition-theresa-stouter-bidle/
https://ebookmass.com/product/abnormal-psychology-an-integrative-
approach-8th-edition-david-h-barlow/
An Integrative Guide to Consumer Neuroscience
An Integrative Guide to
Consumer Neuroscience
S V EN B RAE UTIGAM AN D P ETER KEN N IN G
1
3
Great Clarendon Street, Oxford, OX2 6DP,
United Kingdom
Oxford University Press is a department of the University of Oxford.
It furthers the University’s objective of excellence in research, scholarship,
and education by publishing worldwide. Oxford is a registered trade mark of
Oxford University Press in the UK and in certain other countries
© Oxford University Press 2022
The moral rights of the authors have been asserted
First Edition published in 2022
Impression: 1
All rights reserved. No part of this publication may be reproduced, stored in
a retrieval system, or transmitted, in any form or by any means, without the
prior permission in writing of Oxford University Press, or as expressly permitted
by law, by licence or under terms agreed with the appropriate reprographics
rights organization. Enquiries concerning reproduction outside the scope of the
above should be sent to the Rights Department, Oxford University Press, at the
address above
You must not circulate this work in any other form
and you must impose this same condition on any acquirer
Published in the United States of America by Oxford University Press
198 Madison Avenue, New York, NY 10016, United States of America
British Library Cataloguing in Publication Data
Data available
Library of Congress Control Number: 2021951874
ISBN 978–0–19–878993–2
DOI: 10.1093/oso/9780198789932.001.0001
Printed in Great Britain by
Bell & Bain Ltd., Glasgow
Oxford University Press makes no representation, express or implied, that the
drug dosages in this book are correct. Readers must therefore always check
the product information and clinical procedures with the most up-to-date
published product information and data sheets provided by the manufacturers
and the most recent codes of conduct and safety regulations. The authors and
the publishers do not accept responsibility or legal liability for any errors in the
text or for the misuse or misapplication of material in this work. Except where
otherwise stated, drug dosages and recommendations are for the non-pregnant
adult who is not breast-feeding
Links to third party websites are provided by Oxford in good faith and
for information only. Oxford disclaims any responsibility for the materials
contained in any third party website referenced in this work.
To Brigitte
To Maren
Contents
Preface ix
Abbreviations xi
Appendix 229
References 237
Index 265
Preface
These are complex and challenging times, but also extraordinarily interesting and
exciting times, at least from a scientific perspective. As never before, interdiscipli-
nary research is growing across the spectrum, blurring entrenched boundaries that
have existed for hundreds of years while simultaneously building new and diverse
avenues of exploration and thinking. This is perhaps most visible at the junction of
economics, neuroscience, and mathematics, where scholars and practitioners alike
draw on a vast array of theories and experimental approaches in order to understand
the mechanisms and hidden rules underlying and perhaps determining econom-
ically relevant behaviour. A critical, if not the most important, ingredient in these
endeavours are modern brain imaging technologies, which have become sufficiently
accessible and manageable to allow efficient cooperation of researchers coming from
varied backgrounds.
Out of these new developments, the ‘oldest’ academically advanced interdiscipline,
is neuroeconomics, which attempts to systematically integrate neuroscience and ec-
onomics, where the aim is a unified, biology-based theory of human behaviour. One
might be tempted to argue that the application of neuroimaging brings extra com-
plexity to the study of an already difficult problem. This, however, seems not to be
an issue, where growing evidence suggests that modern brain scanning facilitates a
better understanding of the mechanistic processes that subserve human behaviours
and interactions within an economic setting. Following this lead, the field of con-
sumer neuroscience is gaining momentum, and this is what this book is about.
The need for consumer neuroscience derives from the observation that the con-
sumption of goods and services is one of the main drivers of industrialized societies,
critically influencing the overall structure, wealth, and functioning of a nation.
The study of consumer behaviour is complex, ranging from individual to societal
aspects, from the outright commercial to issues of population health. Moreover, the
modern world faces challenges of possibly epic proportions, and humans will need
to address issues of sustainability (of consumption) along more than one dimension.
We strongly feel that any meaningful attempt to advance will necessarily be founded
on rigorous science, and we endeavour here to provide an integrative guide to con-
sumer neuroscience.
In this guide, we have made efforts to balance depth and breadth of material while
tracing the foundations, technologies and methodologies, applications, translational
aspects, and ethics of consumer neuroscience. Given the strong, albeit not exclu-
sive, reliance of the field on neurotechnologies, we have opted for a detailed exposi-
tion of the relevant technologies beyond the often short and sometimes simplifying
descriptions found in textbooks and articles. To this end, we have included a chapter
entirely dedicated to the mathematical concepts related to the measurement,
x Preface
AN anorexia nervosa
ANN artificial neural network
ANS autonomic nervous system
AW approach–withdrawal
BA Brodmann area
BOLD blood oxygenation level dependent
CBD compulsive buying disorder
CMRR common-mode rejection ratio
CNS central nervous system
COMT catechol- O-methyltransferase
CR conditioned response
CS conditioned stimulus
DCM dynamic causal modelling
DHT dihydrotestosterone
DM decision maker
DNA deoxyribonucleic acid
DOT diffuse optical tomography
EEG electroencephalography
EI emotional index
EPSP excitatory postsynaptic potential
FID free induction decay
fMRI functional magnetic resonance imaging
fNIRS functional near-infrared spectroscopy
FT Fair Trade
GABA gamma-aminobutyric acid
GLM general linear model
HMM hidden Markov model
HRF haemodynamic response function
ICA independent component analysis
IPSP inhibitory postsynaptic potential
LR logistic regression
MA mathematical anxiety
MEG magnetoencephalography
MR magnetic resonance
MRI magnetic resonance imaging
mRNA messenger ribonucleic acid
NIR near-infrared
NMR nuclear magnetic resonance
NMSBA Neuromarketing Science and Business Association
OPC oligodendrocyte progenitor cell
PCA principal component analysis
PLV phase locking value
PNS peripheral nervous system
xii Abbreviations
QZE quantum Zeno effect
RF radiofrequency
rTMS repeated transcranial magnetic stimulation
SHOP Savings Hold or Purchase
SMH somatic marker hypothesis
SNP single nucleotide polymorphism
S-O-R stimulus–organism–response
SQUID superconducting quantum interference device
S-R stimulus–response
SSVEP steady-state visually evoked potential
tACS transcranial alternating current stimulation
TD temporal difference
tDCS transcranial direct current stimulation
tES transcranial electric stimulation
TMS transcranial magnetic stimulation
TPJ temporoparietal junction
tRNS transcranial random noise stimulation
UCS unconditioned stimulus
WOM word of mouth
WTA willingness to accept
WTP willingness to pay
1
The Road to Consumer Neuroscience
Within perhaps the last 20 years, under the label of ‘consumer neuroscience’, a
new direction in consumer and marketing research emerged. The idea is to use
insights and methods from neuroscience to better understand consumer behaviour.
Assuming that the audience is mainly unfamiliar with this research direction, the
goal of this introduction is to provide an overview of the definition, the goal, and the
origin of consumer neuroscience. In addition, in this chapter we will briefly sketch
the structure of our comprehensive guide.
An Integrative Guide to Consumer Neuroscience. Sven Braeutigam and Peter Kenning, Oxford University Press. © Oxford University Press 2022.
DOI: 10.1093/oso/9780198789932.003.0001
2 An Integrative Guide to Consumer Neuroscience
was metaphorically regarded as a ‘black box’ (Smidts et al., 2014). The ongoing processes
therein were reconstructed theoretically (Howard and Sheth, 1969) and recorded indi-
rectly (e.g. through surveys). Today, however, modern techniques and procedures from
the fields of radiology and biology allow a direct view into the living brain (Kenning et
al., 2007a; Plassmann et al., 2015). Specifically, this holds for the so-called neuroimaging
techniques (Plassmann et al., 2007a; Riedl et al., 2010b).
In general, consumer neuroscience can be seen as a subfield of neuroeconomics
(Plassmann et al., 2015). The aim of neuroeconomic research is the neurobiolog-
ical explanation of human behaviour and the development of a ‘unified theory of
human behaviour’ (Camerer et al., 2005; Foxall, 2008; Glimcher and Rustichini,
2004; Kenning and Plassmann, 2005). In this endeavour, consumer neuroscience
can explicitly be defined as the systematic integration of neuroscientific theories,
methods, and concepts into consumer research (Fugate, 2007; Grosenick et al.,
2008; Lee et al., 2007). In business practice, but even in academic research, the term
‘neuromarketing’ is often used to identify this development, but the label may be a
misnomer (Hubert and Kenning, 2008; Levalois, 2019; Lim, 2018). The term ‘mar-
keting’ is defined as market-orientated corporate management. Accordingly, the
term ‘retail marketing’ describes the concept of market-orientated management of
retailers. The branch of service marketing is concerned with the market-orientated
management of service companies. Given these exemplary uses for the term mar-
keting, the notion of neuromarketing poses an impractical ambiguity because,
strictly speaking, the term neuromarketing would be the market-oriented man-
agement of neurons. We therefore distinguish between consumer neuroscience as
the scientific basis of this approach, and neuromarketing as the application of the
findings from consumer neuroscience within the scope of managerial practice.
In order to present a guide to consumer neuroscience that is both integrative and
accessible to a wider audience, this book is conceptually organized in three parts,
although these are not explicitly declared. In the first part, comprising this and the
following two chapters, important biological, neurophysiological, cognitive, and
behavioural concepts are discussed. This first part makes only a limited number of
forward references to later chapters and is an essential read for anyone new to the
field of consumer neuroscience. The next three chapters cover, to a considerable
depth, relevant mathematical, physical, technological, and analytical concepts. This
part can be read independently of the rest of the book, but there are some moderate
dependencies: Chapter 4 → Chapter 5 → Chapter 6. Readers with little or no prior
exposure to science, technology, engineering, and mathematics (STEM) curricula
are encouraged to allocate some time and study this part in detail. Note that in this
part, relevant citations are provided as reading selections following each subsection
instead of inline (‘cite-as-you-write’) citations as in the rest of the book.
The following six chapters constitute the third part, discussing established applica-
tion domains, emergent research fields, translational aspects, and the ethics of con-
sumer neuroscience. The structure of these chapters recognizes the distinction made
in economics between decision theory and game theory, the practitioner’s intention
The Road to Consumer Neuroscience 3
to apply research results for business and/or sales purposes, and the observation that
consumer neuroscience both has an impact on and is influenced by other research
fields, such as organizational sciences, age research, and cultural analysis. Although
attempts have been made to reduce dependencies, the material covered in the third
part draws, at times heavily, on the preceding parts. Finally, a short outline of future
directions of consumer neuroscience in research and practice is presented in the last
chapter. Overall, the book adopts a primarily scientific and descriptive perspective
with the aim to provide the reader with a solid picture of the situations in which con-
sumer neuroscience can make a meaningful contribution to solving practical and/or
normative issues, thereby not negating the importance and appropriateness of clas-
sical approaches and concepts (Fugate, 2007; Lee et al., 2007).
experiment following the example of classical, exact natural sciences and many
psychologists cherished a hope to have found the components of behaviour from which
one can construct the colourful cosmos of behaviour. (Eibl-Eibesfeldt, 1997, p. 15)
The idea of behaviourism is ultimately based on John Locke’s1 assumption that the
human mind is a blank slate at birth and subsequently filled in by personal experience
1 An influential seventeenth-century English philosopher and physician. Note the term behaviourism was coined
derived from sense perception, implying that human behaviour can completely be
explained as reactions to external stimuli (Skinner, 1978). In this regard, humans
are assumed to be passively responding to the environment. Thus, it is possible to
condition human behaviour in the desired way with rewards and punishments. Even
then, the assumption of a given human nature ran the danger of being disqualified
from being a biological determinist or reductionist (Eibl-Eibesfeldt, 1997). At the
same time, in anthropology, a cultural relativism emerged that defined culture as
independent from biology and thus also disconnected culture from neurobiology.
In recent years, this approach found its antithesis in so-called cultural neuroscience
(Chiao et al., 2013), which is in turn confronted with collectivistic concepts and the-
ories (e.g. concept of distributed cognition).
The behaviourism investigated the coherence between environment (stimulus)
and observable behaviour (reaction) with the help of clearly defined experiments
(Plomin et al., 1990). The aim was to scientifically describe behaviour by exclu-
sively applying natural scientific methods. The organism was—according to
B.F. Skinner—regarded as a ‘black box’, because it was not possible to directly
observe internal psychological or physiological processes. Instead, behaviour
was considered as a function of a given stimulus (stimulus–response model (S-R
model)) (Kotler and Armstrong, 2010). It is obvious that due to methodological
constraints at this time, neurobiological methods and techniques did not have a
descriptive relevance.
An important concept of economic research was the idea that people always be-
have rationally. Thus, economic research assumed that, according to the model,
people behave in a reasonable way. Closely related to this assumption is the idea of
the Homo oeconomicus which has often been rebutted in recent years and which
was wrongly objurgated. It has often been ignored that it is a straw man argument.
In fact, the idea of the Homo oeconomicus can not only be applied on a descriptive
level, but rather on an ethical or practical-normative level. In this view, the predica-
tion is not how people actually behave, but how they should behave in certain situ-
ations from an economical point of view (Jacoby, 2002). Today this discussion can
be seen to be resolved. In this context the German marketing researchers Richard
Köhler and Manfred Bruhn come to the following postcritical result: ‘Even experi-
mental game theory moved away from the idea of the Homo oeconomicus. In this
regard, it would be desirable if critics of economic disciplines eventually register that
for decades the idea of the Homo oeconomicus is not object of economics anymore’
(Köhler and Bruhn, 2010, p. 5).
With the postulate of market-oriented management, consumer behaviour re-
search was more and more acknowledged to be an important theoretical basis of
marketing management. The idea spread quickly and can today be considered as
commonly accepted. In 1969, the Association for Consumer Research was founded,
and the first consumer behaviour textbooks and courses appeared in the late 1960s
(Engel et al., 1968; Kassarjian and Robertson, 1968). In these early days of con-
sumer research, the most important frameworks were comprehensive models of
The Road to Consumer Neuroscience 5
Intention
Overt Confidence
search
Attitude
Stimulus
ambiguity Choice Brand
Motives criteria comprehension
Perceptual
Attention bias Satisfaction
Flow of information
Feedback effects
concept formation. Fig. 1.2 depicts the intervening variables inside the organism.
Beside the input and the output variables there are exogenous variables that con-
struct the frame of the purchase process, but are not directly included in the model
(Howard and Sheth, 1969).
Another relevant total model of buying behaviour is the approach of Engel and
colleagues (Engel et al., 1978, 1995). They differentiated between extensive, lim-
ited, impulsive, and habituated buying-decision types that vary in the degree of in-
volvement and risk perception of the consumer. In this model, the decision-making
process can be classified into consecutive phases. The starting point is the need rec-
ognition defined as the difference between the target state and the actual condition.
If the consumer recognized this difference as a problem, the next phase—the search
for information—begins. The decision-making process is completed with the last
phase—the evaluation of different alternatives.
A further approach to model consumer decision-making and to illuminate the
intervening variables is the decision-net approach of James Bettman (1974). This
model constructs networks that graphically depict consumer behaviour. To iden-
tify these networks, typically, an interviewer accompanies the purchase process of
a customer and records everything that the customer experiences and consciously
notices in order to create networks that reflect purchase behaviour. The aim is to
develop a theoretical structure of the black box by directly collecting empirical data
and to spontaneously record cognitive processes (Bettman, 1974).
The Road to Consumer Neuroscience 7
One goal . . . is, to understand and predict human behaviour. Psychologists have tradition-
ally used self-report measures and performance on laboratory tasks to achieve this end.
However, these measures are limited . . . We argue that current neuroscientific knowledge
has reached a point where it can complement other existing psychological measures in
predicting behaviour and other important outcomes.
Efforts to include biological components are not new in consumer research. In fact,
some prominent consumer researchers referred early on to the significance of neu-
roscience and its methodological possibilities (Kroeber-Riel, 1979). At that time,
physiological processes have been detected with different traditional measurement
methods. For example, the first studies to apply electroencephalography (EEG) to
marketing relevant subjects appeared in the 1970s (Krugman, 1971). However, in
general, consumer research has treated biological processes that determine con-
sumer behaviour only marginally for a very long time. Saad (2008) even talks about
a ‘collective amnesia of marketing scholars regarding consumers’ biological and evo-
lutionary roots’. Recent developments in the area of neuroeconomics and consumer
neuroscience prove that marketing research has succeeded in overcoming this am-
nesia (Camerer et al., 2005; Kenning et al., 2007a; Plassmann et al., 2015).
In neuroeconomics, one of the first economic and methodical relevant studies was
conducted by Alan Sanfey and colleagues and was concerned with neural processes
related to decisions during the ultimatum game (Sanfey et al., 2003). This study re-
vealed the potential of neuroeconomics to better explain economic behaviour. It
still has a high impact and has been cited more than 4000 times according to google
scholar.
The principle of the ultimatum game is the following scenario: two players are
asked to share a certain amount of money (e.g. 10€) by mutual agreement. In the
Another random document with
no related content on Scribd:
a serenade for string orchestra, he has written two operas. The
second of these, “Genesius,” was produced in Berlin in November,
1892, but, as might have been expected, it was not warmly received
by the public. Weingartner, like Strauss, is extremely modern in his
musical tendencies, and his works, although interesting to
connoisseurs and lauded by certain critics, will not at once find
public recognition.
It would far exceed the limits of this article to give a complete
account of pianoforte playing and composition in Germany since
Beethoven’s time. The influence of the piano on modern music has
been greater than that of any other single instrument. It is not only
the favorite of the amateur, but is par excellence the composer’s
instrument. As almost every modern German composer has written
for the piano, its literature is far more voluminous than that of any
other instrument, and piano players are as countless as the sands of
the sea.
Modern representatives of piano style may be classed as follows:
1. Composers with whom technical execution is held subordinate
to musical thought and feeling, perfect form, and poetic beauty.
Beethoven, Schubert, Von Weber, Mendelssohn, Schumann,
represent this class. 2. Piano specialists who have brought manual
execution into the foreground and have carried it to an extreme,
chiefly for its own sake; as for example, Kalkbrenner, Herz, Henselt,
Döhler, Thalberg, Dreyschock, Litolff and Liszt in the earlier period
of his career. 3. Remarkable teachers of technique and style, like
Czerny, Moscheles, Kullak and Wieck. 4. Virtuosos who unite great
technique with remarkable powers of interpretation, like Tausig, Von
Bülow and others. 5. Composers who are likewise great virtuosos and
interpreters, like Liszt and Rubinstein.
FRANZ ABT.
Among the many fine solo players on wind instruments were the
renowned clarinetists, Joseph Baermann (1784–1847) and his son
Carl (1811–1885). Von Weber was intimately associated with the
elder Baermann, and wrote for him the fine clarinet concertos and
concert pieces which have become classical. The high artistic
character and ability of this family of musicians is exemplified in the
person of the thorough musician and gifted pianist, Carl Baermann,
Junior. He was formerly professor at the Munich Royal
Conservatory, and is now a resident of Boston, where he exerts a
noble influence as concert pianist and teacher. Germany has not
produced so many singers of world-wide fame as composers or
virtuosos, yet during the last half-century, and especially in
connection with the Wagnerian drama, the number of celebrated
singers has increased. As dramatic artists these German singers are
surpassed by none, though in pure vocalism they may not rank as
high as those of the Italian and French school. Among the most
renowned are Sontag, Milder, Tichatschek, Pauline Lucca, Gerster,
Unger, Wachtel, Formes, Stockhausen, Staudigl, Henschel,
Wranitzky, Loewe and Schröder-Devrient (1804–60). This last-
named singer was one of the most highly gifted artists who ever
appeared on the operatic stage. She created the part of Leonore in
Beethoven’s “Fidelio.” In later years she appeared in Wagner’s earlier
operas, and was of great assistance to him in realizing his ideal of
dramatic singing. In his writings Wagner eulogizes her. The musical
dramas of Wagner have not only been the high school for orchestral
virtuosos and conductors, but above all for dramatic singers. The
most famous German singers of the present day have been associated
with Bayreuth and the established opera houses of Germany where
Wagner’s works are performed. The most noteworthy of these
Wagner singers are Frau Materna, Marianne Brandt, Malten,
Lehmann-Kalisch, Mallinger, Dietz, Kindermann, Ludwig, Schnorr
von Carolsfeld, to whom Wagner pays such a tribute of praise in the
eighth volume of his collected writings; Winkelmann, Vogl, Gura,
Niemann, Scheidemantel, Van Dyck, Alvary, Betz, Scaria and Emil
Fischer.
RICHARD STRAUSS.
From a photograph.