Professional Documents
Culture Documents
yu-chih-2008-the-toastmasters-approach-an-innovative-way-to-teach-public-speaking-to-efl-learners-in-taiwan
yu-chih-2008-the-toastmasters-approach-an-innovative-way-to-teach-public-speaking-to-efl-learners-in-taiwan
Sun Yu-Chih
Institute of TESOL
National Chiao Tung University, Taiwan
sunyc@mail.nctu.edu.tw
Introduction
Learning to speak and communicate are major reasons for learning English
worldwide (Bassano and Christison 1987; Nunan 2003; Richards and
Renandya 2002). Communication is often a basic factor that employers
consider when evaluating job applicants (Osborn and Osborn 1991; Huckin
and Olsen 1991). Studies show that oral-communication skills correlate
highly with employment success (Huckin and Olsen 1991; Osborn and
Osborn 1991). Because speaking is used for many different purposes, and
each purpose requires different skills (Richards and Renandya 2002), it is
important to teach students of ESL/EFL (English as a second language/
English as a foreign language) how to use English in both formal settings
and informal settings.
Public-speaking skills are keys to success in workplaces that span many
different disciplines (Payne and Carlin 1994). For example, in Huckin and
Olsen (2001), public speaking was ranked fourth out of 38 categories of
the most-needed skills for an engineering career, as identified by partici-
pants in the engineering discipline. The major benefits of public speaking
can be divided into the following three areas: (1) personal and social bene-
fits, (2) academic benefits, and (3) career benefits.
For personal benefits, public-speaking skills enable a person to com-
municate more effectively, to influence others’ beliefs and behaviour, and
to build self-confidence (Verderber and Verderber 2003; Osborn and
Osborn 1991). Furthermore, public-speaking skills can provide positive
social benefits to a person by strengthening, in general, his or her impact
on society and, in particular, his or her ability to voice opinions (Payne
and Carlin 1994; Osborn and Osborn 1991).
In an academic setting, first-year college students usually arrive on
campus with little or no formal public-speaking experience (Verderber and
Verderber 2003). Thus, appropriate public-speaking training can yield
appropriate public-speaking skills and, together, can help students succeed
academically. After all, public presentations and group discussions are
common activities in academic settings.
In addition, Bygate (1987) pointed out that public speaking can help
students (1) improve memory retention, (2) make appropriate adjust-
ments to public speaking on the basis of feedback received from others,
and (3) enhance motivation for learning. Public speaking can also pro-
mote learners’ speaking and listening abilities (Jaffe 2001).
Research indicates that public-speaking skills offer important career
benefits. Good communication skills aid in job searches and in promo-
tion to leadership positions (Verderber and Verderber 2003; Huckin and
Olsen 1991; Ping and Weiping 2004). Speech instruction for employees
is sometimes required for those who want to advance to higher positions
(Payne and Carlin 1994). In short, mastery of public speaking can help
people become more capable, more active, and more responsible in
careers, academics, and socialization (Osborn and Osborn 1991; Zarefsky
1996).
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The Toastmasters Approach
Method
Participants
Eighteen undergraduate students (nine males and nine females) who were
not English majors and who were attending a research-oriented university
in Taiwan participated in the study. The university’s language require-
ments for students who are not English majors include a four-credit
freshman-level English course and a two-to-four-credit elective language
course. (The specific requirements depend on the specific school in ques-
tion.) For the elective courses, students are offered a variety of options:
literature; news; academic writing; oral-communication skills; advanced
listening; and survival English, as well as corresponding courses in Japa-
nese, French, German, and so on. This study’s participants enrolled in
a course on English oral-communication skills. In fact, more than 40
students attended the first class meeting. However, after the instructor
briefly introduced the course objective (public-speaking training), more
than half of the students withdrew from the class. The final class size of 18
turned out to be an ideal class size for a Toastmasters-based speech class
because this size enabled each student to play at least one role at each
class meeting.
Course Description
The primary objective of this course was to enable students to improve
their public-speaking skills. Students were expected to complete assigned
speaking tasks, visit one of the local Toastmasters clubs, and then submit
an observation report. In each weekly two-hour class meeting, the first
hour was devoted to the development of public-speaking skills and of
related knowledge. The course content and the course activities were such
that students read articles about public speaking, watched video demon-
strations of speech delivery, discussed related issues, and role-played. The
second hour was based on the Toastmasters meeting agenda (see Appen-
dix). The Toastmasters meeting agenda identifies ten different roles, and in
this course, the students were assigned their weekly role at the beginning
of the semester. Table 1 describes each role.
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The Toastmasters Approach
Sergeant-at-Arms
Toastmasters
Prepared Speaker (2)
of the Day
Prepared Speaker (3)
General Evaluator
‘Ah’ Counter
Grammarian
Timer
Most students were assigned to at least one role per meeting. For
those who did not have any assigned role to play on a specific week, it
was still likely that the Table Topic Master or Joke Master would call
upon them during the Table Topics Session (impromptu speeches) or the
Joke Session.
The following specific practices characterized this study’s in-class
Toastmasters meeting. First, at the end of each Table Topic Session, the
participants voted for the Table Topic Speaker of the Day and the
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The Toastmasters Approach
Evaluation Instruments
I created a questionnaire to gather information on student attitudes and
student perceptions relative to the Toastmasters-based speech class. The
questionnaire was a 33-item, 5-point Likert scale whose responses ranged
from 1 (strongly disagree) to 5 (strongly agree). Also, the questionnaire
contained 2 ranking questions and 1 open-ended question.
The 33-item Likert-scale questions corresponded to one of the fol-
lowing five subscales: (1) English-language improvement; (2) public-
speaking improvement; (3) affective perspective; (4) social perspective;
and (5) overall evaluation. Below is a brief explanation of each of the
five subscales.
The first subscale measured whether or not the Toastmasters approach
improved the participants’ language skills (listening, speaking, reading,
writing, vocabulary, and pronunciation). A high score on these items indi-
cates that the participants considered the approach helpful in improving
their English abilities.
The second subscale measured participants’ perception of how their
experience of the Toastmasters approach benefited their public speaking.
Questions in this category addressed five topics: stage manner; stage fright;
expression; organization skills; and critical thinking. A high score on this
scale indicates that the students considered the Toastmasters approach
beneficial to public speaking.
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Results
Figure 2 illustrates how the Toastmasters approach enhanced students’
learning. Table 2 reports each subscale’s descriptive statistics for the effec-
tiveness of the Toastmasters approach. Overall, the students responded
positively to the in-class Toastmasters approach. Among the five sub-
scales, the subscale measuring affective impact received the highest mean
score. That is, the participants believed that their use of the Toastmasters
approach promoted confidence, reduced speech anxiety, and encouraged
further practice and learning. Next to affective factors, improvement of
public-speaking skills scored second highest. The following section pro-
vides a closer analysis of each subscale.
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The Toastmasters Approach
Toastmasters Approach
Subscale Mean SD
Language skills 3.94 0.42
Public-speaking skills 4.51 0.54
Affective impact 4.53 0.40
Social impact 4.13 0.62
Items Mean SD
Speaking skills 4.53 0.52
Listening-comprehension skills 4.13 0.64
Vocabulary skills 4.00 0.53
Pronunciation skills 3.93 0.88
Reading skills 3.47 0.83
Grammar ability 3.47 0.74
Writing skills 3.40 0.74
Items Mean SD
I have learned to overcome stage fright. 4.80 0.41
I have learned to use body language in public 4.73 0.46
speaking.
I have improved my ability to express ideas. 4.60 0.63
I have learned to organize speech writing. 4.27 0.80
I have improved spontaneous speech skills. 4.27 0.80
I have learned to listen effectively. 4.25 0.56
I have learned to give an evaluation. 4.18 0.45
I have learned to deliver different types of speeches. 4.11 0.65
I have learned to use vocal variety in speech. 4.02 0.48
Items Mean SD
I have developed confidence in my public speaking 4.80 0.41
skills.
I have become interested in public speaking. 4.67 0.49
Toastmasters has taught me how to encourage others. 4.53 0.52
My experience of the Toastmasters approach has 4.47 0.52
boosted my self-confidence.
My anxiety toward public speaking has lessened. 4.40 0.74
Toastmasters is beneficial for my future career 4.40 0.74
development.
Public-speaking experience will increase the likelihood 4.13 0.64
that my public speaking is successful.
Toastmasters gives me a sense of achievement. 4.07 0.70
Items Mean SD
I consider Toastmasters to be a valuable experience. 4.87 0.35
Overall, the Toastmasters approach helped me. 4.73 0.46
I will encourage others to join similar activities. 4.60 0.51
Overall, I enjoyed the Toastmasters-based speech class. 4.53 0.64
I intend to continue with Toastmasters club meetings after 4.33 0.72
the class is finished.
On the basis of the students’ responses, Table 7 lists the rank order of
two areas of interest: students’ preferences for roles in the in-class Toast-
masters meetings, and students’ perception of these roles’ helpfulness.
Regarding the students’ preferred roles to play, the rankings are, in
descending order, Prepared Speech Speaker, Master of Table Topics,
Toastmasters of the Day, General Evaluator, and Speech Evaluator.
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Regional Language Centre Journal 39.1
The results reveal that students ranked the Prepared Speech Speaker as
the most popular and the most helpful post even though it involved the
most pressure and the most preparation time. One plausible explanation
for this role’s popularity is that the prepared speech is the most common
speech genre encountered by most students in their current academic and
future career endeavours. Therefore, opportunities to practice prepared
speeches helps fulfill the students’ instrumental motivation to learn to
speak in public.
The role of Master of Table Topics (spontaneous presentation) ranked
second in terms of preference and fourth in terms of helpfulness. Two
interrelated factors may explain the overall popularity of the role: first, the
Master of Table Topics enjoyed the ‘privilege’ of selecting a topic for
each impromptu speech, and second, the Master of Table Topics could
choose the classmates who would deliver a one-minute speech on the
topic. Impromptu speeches always evoked lots of fun and laughter, and
this fact, too, may explain why students enjoyed the role so much. The
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The Toastmasters Approach
Qualitative Results
The qualitative data results of the Toastmasters-approach survey have
yielded findings similar to those in the quantitative survey. I placed those
responses into the following four categories: (1) public-speaking skills; (2)
language-learning skills; (3) leadership; and (4) affective relationships and
social relationships.
Public-speaking Skills
Most students mentioned that the Toastmasters approach helped them
acquire skills needed for public speaking. Those skills were (1) over-
coming stage fright, (2) preparing a speech, (3) delivering an impromptu
speech, (4) realizing the importance of body language, (5) speaking
naturally, (6) interacting with the audience, and (7) presentation style.
Language-learning Skills
The responses indicate that students held positive attitudes toward the
Toastmasters approach in nearly all areas of language learning, including
(1) opportunities to speak English, (2) ability to carry on a conversation or
a discussion, (3) speech delivery, and (4) daily-life uses of English
speaking. Regarding listening ability, students seem to have believed that
the Toastmasters approach provided them with a rich environment because
they had to listen critically to classmates’ presentations in order to provide
oral comment. As for writing ability, the Toastmasters approach offered
students the chance to organize and write speeches.
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Regional Language Centre Journal 39.1
Leadership
One of the major purposes of Toastmasters is to provide leadership
training. The current study’s participants indicated that they made progress
in leadership in terms of (1) learning how to conduct a meeting, (2) devel-
oping courage as the Toastmasters of the Day, and (3) becoming more
observant.
Conclusion
Results of the study indicated that students consider public speaking a
learnable skill. The results that support this generalization are manifold:
after one semester of using the Toastmasters approach to public speaking,
this study’s students exhibited an overwhelmingly positive response to the
approach. Because the Toastmasters approach integrates various tasks into
each meeting, this study’s students reported improvement not only in their
public-speaking skills but also in their English proficiency, their affective
competence, and their social competence. Results concerning language-
skills progress (i.e. listening, speaking, reading, writing, vocabulary, pro-
nunciation, and communication) indicate that the students considered the
Toastmasters approach an effective facilitator of their English abilities.
Students also reported improvement in public-speaking issues (i.e. body
language, stage fright, expression, idea development, organization, and
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The Toastmasters Approach
REFERENCES
Bassano, S., and M. Christison
1987 ‘Developing Successful Conversation Groups’, in M. Long and J. Richards
(eds.), Methodology in TESOL: A Book of Readings (Boston: Heinle &
Heinle): 201-207.
Bygate, M.
1987 Speaking (Oxford: Oxford University Press).
Ellis, R.
1994 The Study of Second Language Acquisition (Oxford: Oxford University Press).
Huckin, T., and L. Olsen
1991 Technical Writing and Professional Communication: For Non-native Speakers
of English (Singapore: McGraw Hill).
Jaffe, C.
2001 Public Speaking: Concepts and Skills for a Diverse Society (Belmont, CA:
Wadsworth/Thomson).
Nunan, D.
2003 ‘The Impact of English as a Global Language on Educational Policies and
Practices in the Asia-Pacific Region’, TESOL Quarterly 37(4): 589-613.
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The Toastmasters Approach
APPENDIX
Meeting Agenda