Diane Revilla Magallanes

Gulf Sea Furniture Building, Electra Street, Abu Dhabi, UAE

E-mail @: magallanesyann10@yahoo.com
Mobile No. : +971582162726
Passport No. : P8345201A

OBJECTIVE:
Seeking a challenging position in progressive team where I can use my skills, education
and experience to render a valuable contribution for my employer and development of
the company.

SPECIAL SKILLS:

Flower Arrangement
Table Napkin Folding
Table Skirting
Event Organizing and Hosting
Intermediate to advanced knowledge of MS office

WORKING EXPERIENCE:

WAITRESS (AUGUST 2, 2019 to present)

JOUD CAFÉ - CRAVE RESTAURANT L.L.H
Al Seef Mall, Khalifa Park, Abu Dhabi, UAE

Job Responsibilities:

 Following the sequence of service.

 Answer questions about menu items, ingredients and pricing.
 Be attentive to the needs of guest to ensure that they are enjoying their meals.
 Carrier food and drinks to tables, and prepares bills and process payment.
 Ensure food safety hygiene and sanitation of the restaurant.
 Communicate to the kitchen in-charge in regards of the guest orders.
 Collecting and handing over the cash sales to the cashier.
 Prepares and submits required sales report on periodic basis.
 Strict implementation of First-In First-Out (FIFO) system.

Front Office Attendant (FEBUARY – APRIL 26, 2018)

CROWN REGENCY RESORT & CONVENTION CENTE
Station 2, Mangayad, Balabag, Boracay Malay, Aklan, Philippines

Job Responsibilities:

 Always greet the guest with a welcoming smile and friendly demeanor.
 Check the hotel position overview for a week.
 Check notice boards in the back office.
 Attend briefing and take hand over from the previous shift.
 Make sure to give hand over and take hand over.
 Perform all guest check-in and check-out procedures.
 Obtain or confirm guest information, assign rooms, activate and distribute keys.
 Collect payment for room charges and other fees.
 Answer phones and direct calls to appropriate personnel.
 Check and send emails and make confirmation reservations.
 Inform guests of hotel amenities and offerings.
  Inform guests of hotel rules.
 Communicate with housekeeping room service.

Captain Waitress (January - July, 2017)

GOOD FOOD CO.
Row 3 Restaurant Matina Town Square, Philippines

Job Responsibilities :

 Following the sequence of service.

 Take care of Restaurant set-up and taking guest orders.
 Pick-up order at the right time and serving the guest politely.
 Ensure food safety hygiene and sanitation of the restaurant.
 Perform entire work activities as per established safety and secured procedures.
 Communicate to the kitchen in-charge in regards of the guest orders.
 Collecting and handing over the cash sales to the cashier.
 Prepares and submits required sales report on periodic basis.
 Strict implementation of First-In First-Out (FIFO) system.
 Completing workload in a timely manner.
 Performs other duties as may be assigned from time
 Has a good knowledge of menu and presentation standards.
 Take an active role in coaching and developing junior staff.

EDUCATIONAL BACKGROUND:

Tertiary: University of Mindanao Tagum College (Graduate 2016)

Bachelor of Science in Hotel and Restaurant Management Diploma
Mabini Street., Tagum City, Davao del Norte, Philippines

TRAINING, SEMINARS ATTENDED:

 January 4, 2021 - Essential Food Safety Training

Abu Dhabi, UAE

 June-October, 2016- On-the-Job Trainee Crown Regency Hotel

Fuente, Cebu City , Philippines

 January 11,2015- Event Organizer and Hosting Seminar-Workshop

University of Mindanao Tagum College

 December 11,2014- Fruit and Vegetables Carving Seminar-Workshop

University of Mindanao Tagum College

 February 21,2014- Bartending Seminar-Workshop

University of Mindanao Tagum College

 December 14,2013- Centerpiece Flower Arrangement Seminar-Workshop

University of Mindanao Tagum College

I hereby certify all above information are true the best of my knowledge.

Diane Revilla Magallanes

Applicant