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Practical Guide to the Evaluation
of Clinical Competence
2nd Edition
Copyright © 2018 Eric Holmboe, Richard Hawkins and Steven Durning, Published by Elsevier Inc. All rights
reserved.
For chapter 2 (Dr. Brian Clauser): Copyright © 2018, NBME. Published by Elsevier Inc. All Rights Reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying, recording, or any information storage and retrieval system, without permission in writing
from the publisher. Details on how to seek permission, further information about the Publisher’s permissions poli-
cies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing
Agency, can be found at our website: www.elsevier.com/permissions.
This book and the individual contributions contained in it are protected under copyright by the Publisher (other
than as may be noted herein).
Notices
Knowledge and best practice in this field are constantly changing. As new research and experience broaden
our understanding, changes in research methods, professional practices, or medical treatment may become
necessary.
Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using
any information, methods, compounds, or experiments described herein. In using such information or methods
they should be mindful of their own safety and the safety of others, including parties for whom they have a profes-
sional responsibility.
With respect to any drug or pharmaceutical products identified, readers are advised to check the most current
information provided (i) on procedures featured or (ii) by the manufacturer of each product to be administered,
to verify the recommended dose or formula, the method and duration of administration, and contraindications.
It is the responsibility of practitioners, relying on their own experience and knowledge of their patients, to make
diagnoses, to determine dosages and the best treatment for each individual patient, and to take all appropriate
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To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liabil-
ity for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise,
or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.
Names: Holmboe, Eric S., editor. | Durning, Steven J., editor. | Hawkins,
Richard E., editor.
Title: Practical guide to the evaluation of clinical competence / [edited by]
Eric S. Holmboe, Steven J. Durning, Richard E. Hawkins.
Description: 2nd edition. | Philadelphia, PA : Elsevier, [2018] | Includes
bibliographical references and index.
Identifiers: LCCN 2016048388 | ISBN 9780323447348 (pbk. : alk. paper)
Subjects: | MESH: Clinical Competence | Educational Measurement--methods |
Education, Medical, Graduate--standards | Competency-Based
Education--methods
Classification: LCC R837.A2 | NLM W 18 | DDC 616--dc23 LC record available at https://lccn.loc.gov/2016048388
Assessment of health professionals across the continuum stay true to that philosophy by adding more supplemental
of medical education and practice is essential for advanc- material and new chapters on assessing clinical reasoning in
ing high-quality and safe care for patients and the public. the workplace, work-based procedural assessment, and feed-
Assessment of clinical competence is a core element of back. All other chapters have undergone extensive revision
professionalism and underlies effective professional self- to be up-to-date and practical.
regulation; it is essential for fulfilling our professional obli- The three of us have spent much of our professional lives
gation to assure the public that the graduates of medical thinking, learning, and then teaching about assessment.
education training programs are truly prepared to enter the Like many of you, much of our initial learning was through
next stage of education and/or practice. Despite substan- trial and error, occurring as a result of being assigned posi-
tial attention to the quality and safety of healthcare over tions of responsibility in determining the competence of
the past 20 years, major deficiencies and concerns persist students and residents in internal medicine. We have also
in healthcare fields. The transformation of medical educa- had the privilege to work within national organizations
tion, and the education of all healthcare professionals, is involved in the assessment of physicians across the contin-
appropriately seen as part of the solution. Effective assess- uum. Assessment is not routinely seen by physicians and
ment is a vital component of this transformation. First and other health professionals as a welcome activity, especially
foremost, medicine is a service profession. As medical edu- when it comes from an external entity. Yet without assess-
cators, it is vital we develop and use high-quality assessment ment feedback is almost impossible and continuous profes-
methods and systems in order to fulfill a primary obligation sional growth is difficult. We hope by sharing part of our
to the public and patients we serve. Furthermore, effective own journey through this textbook we can help the reader
assessment provides the necessary data for robust feedback address important assessment challenges they are facing in
and guidance to support professional growth and develop- their own work context and also contribute to larger con-
ment. Learners are entitled to no less; without assessment versations around assessment as a mechanism to improve
and feedback the attainment of mastery, the ultimate goal healthcare quality and safety.
of outcomes-based education, is nearly impossible. The primary purpose of this book is to provide a practi-
It has been nearly 10 years since the publication of the cal guide to developing assessment programs using a sys-
first edition of this book, and much has changed during this tems lens. No single assessment method is sufficient to
period. Competency-based medical educational (CBME) determine something as complex as clinical competence.
models are now being implemented to varying degrees across Educators will need to develop programs of assessment by
the globe in an effort to drive better outcomes of education choosing the optimal combination of methods, based on
and by extension healthcare. The philosophical underpin- the best evidence available, for their local context. This book
nings of CBME are informing curricular and program- has been organized around the various assessment methods
matic assessment changes, accreditation and certification and instruments and how individuals with responsibilities
approaches, and the credentialing of healthcare profes- for assessment can apply these methods and instruments
sionals. CBME has highlighted the importance of leverag- in their own setting. We have provided an overview of key
ing more traditional methods of assessment while creating educational theories where applicable to help the reader
substantial pressure and defining the need to advance other understand how best to use the assessment method and its
methods of assessment, especially in the workplace. Fully purpose. Each chapter provides information on the strengths
implemented, CBME frameworks embrace holistic and and weaknesses of the assessment method, along with infor-
constructivist approaches to assessment; successful assess- mation about specific tools. Many chapters provide examples
ment programs will need to incorporate a diverse range of of assessment instruments along with suggestions on faculty
educational and assessment theories and methods. development and effective implementation of the assess-
We are pleased to be able to share changes and advances ment method. Each chapter also contains an annotated
in assessment that have occurred since 2008. Many readers bibliography of helpful articles for additional reading.
let us know that one of the main benefits of the first edition The first chapter provides an overview of basic assess-
was the practical suggestions in each chapter that could be ment principles with a focus on the rise and impact
implemented in training programs. We have attempted to of competency-based approaches to achieve outcomes.
v
vi Preface
Chapter 2 provides a useful primer on key theories The final three chapters help the reader “put it all together.”
and aspects of psychometrics, a discipline that remains Portfolios, covered in Chapter 14, offer a comprehensive
essential to effective assessment. Chapter 3 explores the approach to supporting an assessment program. The chapter
evolving approaches to the use of rating scales, a com- provides practical advice on how to design and implement
mon component of assessment forms and surveys, high- portfolios. Chapter 15 provides a systematic approach to
lighting the importance of appropriate frameworks and working with the dyscompetent learner, i.e., the learner in
anchors. Direct observation in the workplace, especially difficulty. These learners require an assessment program and
of clinical skills, is the focus of Chapter 4 with multiple systematic approach using multiple assessment methods.
practical suggestions on how to better prepare faculty The final chapter, Chapter 16, covers the important role of
in this essential assessment skill. Chapter 5 explores the programmatic evaluation as part of an effective educational
assessment of clinical skills with standardized patients, program. Newer concepts and approaches to programmatic
another form of direct observation in controlled settings. assessment are provided.
Chapter 6 provides an extensive overview on the effective Effective assessment requires a multifaceted approach
use of the traditional written, standardized tests of medical using a combination of assessment methods. This is the
knowledge and clinical reasoning, still an essential part of rationale behind the organization and design of this book.
an assessment program. However, the need for high-quality Effective assessment also depends upon collaboration among
assessment of clinical reasoning in the workplace has grown a team of faculty and other educators; thus any change to an
in importance with the recognition of the persistent and assessment system must include not only buy-in from oth-
pernicious problem of diagnostic and therapeutic errors in ers, but also the investment to train educators to use assess-
clinical practice. This is the focus of Chapter 7, a new chap- ment methods and tools effectively. In a CBME system, this
ter for this edition. Another new addition, Chapter 8, covers must also include the learners as “active agents” in their own
the assessment of procedural competence in the workplace, learning and assessment. Interprofessional faculty, program
another growing area of interest for medical educators in an leaders, and learners need to work together to co-create and
era of patient safety concerns. co-produce assessment to maximize educational, and ulti-
Chapter 9 addresses the importance of assessing evi- mately, clinical outcomes.
dence-based practice, an essential competency in a time of It is essential to remember the true assessment instru-
rapidly expanding medical knowledge and growing use of ment is the individual using it, not the instrument itself.
clinical decision support at the point of care. Chapter 10 has Assessment tools are only as good as the individual using
been extensively revised and now focuses on the multiple them. If done well, assessment can have a profoundly posi-
ways to assess performance in clinical practice using quality tive effect on patients, learners, and faculty. That has not
and safety measures. The growing use of these measures is changed since 2008 and likely never will. Nothing can be
now an established part of medical practice across the globe. more satisfying than knowing each and every one of your
Chapter 11 provides guidance on the effective use of multi- graduates is truly ready to move to the next career level.
source feedback, an approach essential to patient-centered The public expects no less, and we should expect no less
care and interprofessional practice. from ourselves. In that spirit, we welcome comments from
Chapter 12 is a complement to Chapter 5, covering the you, the reader, on how we can improve upon this book.
growing field of simulation outside standardized patients. Eric S. Holmboe
Simulation, depending on the discipline, should increas- Steven J. Durning
ingly become a standard component of an assessment pro- Richard E. Hawkins
gram. Chapter 13 is a new chapter on practical approaches
to feedback. This chapter was added because no assessment
system can be fully effective without robust feedback.
Contributors
vii
viii Contributors
In memory of my incredibly supportive parents, Dr. Much love and gratitude to my mother, Jacqueline
Kenneth C. and Mrs. Bette M. Holmboe. Hawkins, and my partner, Margaret Jung, for their support
All my love and appreciation to my wife and best friend, and encouragement.
Eileen Holmboe, and my two amazing children who bring Richard E. Hawkins
so much joy, Ken and Lauren.
Eric S. Holmboe
Dedication
ix
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Contents
6 Using Written Examinations to Assess Medical 15 The Learner With a Problem or the Problem
Knowledge and Its Application, 113 Learner? Working With Dyscompetent
David B. Swanson and Richard E. Hawkins Learners, 288
William Iobst and Eric S. Holmboe
7 Assessing Clinical Reasoning in the
Workplace, 140 16 Program Evaluation, 303
Eric S. Holmboe and Steven J. Durning Richard E. Hawkins and Steven J. Durning
xi
Video Contents
xii
1
Assessment Challenges in the Era of
Outcomes-Based Education
ERIC S. HOLMBOE, MD, MACP, FRCP, OLLE TEN CATE, PHD,
STEVEN J. DURNING, MD, PHD, AND RICHARD E. HAWKINS, MD, FACP
1
2 CHA P T ER 1 Assessment Challenges in the Era of Outcomes-Based Education
competencies as a foundational outcomes framework for The primary purpose of this second edition is to pro-
educational programs.7–11 vide practical guidance to educators and program leaders
In 1978, McGaghie and colleagues described a ratio- on the “front lines” for building and implementing better
nale for an approach to medical education founded on the programs and systems of assessment using the best evidence
acquisition of defined competencies. “The intended output and information available. Assessment is fundamental and
of a competency-based programme,” they wrote, “is a health essential for effective learning and for achieving both desired
professional who can practise medicine at a defined level of educational and clinical outcomes. CBME is part of the lat-
proficiency, in accord with local conditions, to meet local est phase on what should be a continuous commitment to
needs.”8 Educational leaders and policymakers worldwide improve educational programs and by extension the qual-
produced multiple reports lamenting that medical educa- ity and safety of care patients and populations receive. This
tion systems were not producing physicians with the abili- introductory chapter will present an overview of the drivers
ties needed to meet the complexities of modern practice, of change in the assessments used during clinical education,
leading to the realization that reforms in undergraduate, frameworks for such assessment, criteria for choosing assess-
graduate, and continuing medical education were urgently ment methods, elements of an effective faculty development
needed. In the United States, several recent reviews call effort, and the new concepts of competencies, milestones,
attention to the inadequate preparation of our graduates to and entrustable professional activities now being used to
practice effectively in our evolving health care systems.12–14 facilitate change and improvement in medical education.
This context and other factors ultimately led to the devel- Before moving on to fundamental issues of assessment in a
opment of competency frameworks in several countries as CBME world, we will first review some key definitions and
part of initiatives to implement competency-based medical elements of CBME.
education (CBME) to achieve better educational and clini-
cal care outcomes. The first iteration of the Canadian Medi-
cal Education Directions for Specialists (CanMEDS) Roles Outcomes and Competency-Based Medical
by the Royal College of Physicians and Surgeons of Can- Education
ada was produced in 1996.15,16 Recognizing similar needs
and issues, the Accreditation Council of Graduate Medical A focus on the educational process has now shifted to an
Education, the American Board of Medical Specialties, the emphasis on what a physician is able to actually do at the end
Institute of Medicine, the General Medical Council of the of training and at important junctures during the training
United Kingdom, the Royal Australasian College of Sur- process. Competencies have become a primary mechanism
geons, the Dutch College of Medical Specialties, and other for defining the educational outcomes. Outcomes-based
national professional entities produced competency frame- education starts with a specification of the competencies
works.17–21 Two key features of these competency projects expected of a physician, and these requirements drive the
stand out. One is a redefinition of the doctor to include content and structure of the curriculum, the selection and
many more important and relevant abilities and constructs deployment of teaching and learning methods, the site of
beyond medical knowledge and technical skill that had been training, and the nature of the teachers. Assessment plays a
dominating training in the previous decades. The other fea- central role in determining whether students and residents
ture is the intention to better monitor doctors in training have actually achieved the competencies that have been
and to ensure they meet predefined competency standards specified and whether the educational program has been
upon graduation to unsupervised practice.7,22 efficacious. CBME highlights the importance of integrating
Since the publication of the first edition of this book curriculum and assessment; they should not be independent
in 2008, a number of major reports and initiatives have activities but rather inform each other as part of an overall
sought to move CBME toward broader implementa- educational system and program of assessment. This change
tion. The International CBME Collaborators, a group of in thinking and the need to assess the diverse competencies
medical educators and leaders convened by the Royal Col- of the physician have been important factors in the develop-
lege of Physicians and Surgeons of Canada, produced a ment of new methods of assessment, especially work-based
series of articles on the history, concepts, and challenges assessments covered in detail throughout this book.
to implementation of competency-based medical educa- CBME is an outcomes-focused approach to and philoso-
tion, including needed changes to assessment, across the phy of designing the explicit developmental progression of
continuum of medical training.15,16,23–25 In the same year, health care professionals to meet the needs of those they
Frenk and a group of international leaders published an serve. Among its fundamental characteristics (Box 1.1) is
influential position paper in The Lancet on the need to a shift in emphasis away from time-based programs based
accelerate transformation in medical education, grounded solely on exposure to experiences such as clinical rotations
in the principles of CBME.6 Finally, on the 100th anni- in favor of an emphasis on needs-based graduate outcomes,
versary of the Flexner report (1910), the Carnegie Founda- authenticity, and learner-centeredness.11,26 As defined
tion released recommendations for medical education that by Frank and colleagues, CBME is “an outcomes-based
embraced many of the key principles and goals of CBME.9 approach to the design, implementation, assessment, and
All of these reports have highlighted the critical need for evaluation of medical education programs, using an orga-
better assessment. nizing framework of competencies.”11 Although outcomes
CHAPTER 1 Assessment Challenges in the Era of Outcomes-Based Education 3
• BOX 1.1 Fundamental Characteristics of an instructor. Clinical skill and judgment were tested using
Competency-Based Medical Education an oral examination that often required the student to go
to the bedside, gather patient information, and present it
Graduate outcomes in the form of achievement of predefined along with a diagnostic list and treatment plan to one or
desired competencies are the goals of competency-based
more examiners who asked questions. Because these were
medical education (CBME) initiatives. These are aligned with the
roles graduates will play in the next stage of their careers. the only generally accepted methods available, they were
These predefined competencies are derived from the needs of applied to most assessment problems even if they were not
patients, learners, and institutions and organized into a coherent completely suitable to the task. That may have been accept-
guiding framework. able in a time when supervisors had much more control over
Time is a resource for learning, not the basis of progression
the health care process and had natural checks of everything
of competence (i.e., time spent on a ward is not the marker of
achievement). learners reported. Over the past decades health care has
Teaching and learning experiences are sequenced to facilitate become too complex to warrant this type of “on-the-fly,” ad
an explicitly defined progression of ability in stages. hoc approach. For example, lengths of stay in hospitals have
Learning is tailored to the learner’s individual progression in dropped dramatically and faculty have multiple competing
some manner.
responsibilities.
Numerous direct observations and focused feedback
contribute to effective learner development of expertise. From that point to the present, there have been exten-
Assessment is planned, systematic, systemic, and integrative. sive changes in the way assessment is conducted. Meth-
ods have proliferated, as have the requirements for their
appropriate use. Much progress has been made in the
assessment of medical knowledge with a variety of written
are now the primary driver, that does not mean educational and computer-based techniques offering reliable and valid
structures and processes are not important. The famous results (see Chapter 6). In the last few decades, consid-
Donabedian equation for quality, Structure × Process = Out- erable gains have been made in defining and enhancing
comes, highlights that good outcomes depend on effective the psychometric qualities of objective structured clinical
structures and processes.27 However, we are also learning examinations (OSCEs), particularly related to their use
that the relationship between structure and process is quite in high-stakes examinations (see Chapter 5). However,
complex and nonlinear in its actual execution.28 Chapter 16 assessment in the context of learners caring for patients
provides helpful guidance on how to embrace complexity as in clinical units (i.e., wards, operating theater, ambulatory
part of program design and evaluation. Assessment is a criti- clinic) has lagged to some degree, especially in the areas of
cal part of the complex interaction between structure and clinical skills, interprofessional teamwork, and quality and
process in an educational program. safety of care.24,30
Assessment is an essential activity (i.e., process) that can Equally important, the methods that have been devel-
be used to demonstrate outcomes of interest. This is not a oped to support clinical education often rely on faculty
new insight—assessment has always been critically impor- who are inexperienced in their use, do not share common
tant in any educational endeavor. However, the problems standards or shared mental models of the competencies of
with assessment in medical education, and in general all of importance, and have not been trained to apply them in a
health professions education, have been long-standing and consistent fashion. In addition, faculty now experience sub-
persistent, such as lack of direct observation of learner per- stantial time pressures, more learner and patient handoffs,
formance and meaningful feedback, overreliance on testing higher degrees of comorbidity among hospitalized patients,
for assessment of medical knowledge, lack of attention to and increasing personal clinical responsibilities. Perhaps
other essential competencies that address our graduates’ more concerning are recent findings that one of the prin-
abilities to function effectively in our health care systems cipal drivers of faculty assessment relates to their own clini-
such as interprofessional teamwork and quality improve- cal skills, with a number of studies highlighting important
ment, and ineffective use of assessment methods and tools deficiencies in practicing physician clinical skills such as
by faculty, to name a just a few. In this introductory chapter, medical interviewing, physical examination, and communi-
we will first explore fundamental issues in assessment, fol- cation skills.31,32 Finally, many of the faculty are also being
lowed by recent attempts to more effectively operationalize asked to assess and judge competencies, such as care coor-
competencies through milestones and entrustable profes- dination, patient safety, and use of information technology,
sional activities, and then close with the importance of cre- areas in which they themselves were never formally trained.
ating a program of assessment. Throughout this chapter we Compounding this state of affairs has been the lack of effec-
will refer the reader to other chapters in the book to help the tive faculty development approaches and models to address
reader create and revise their own program of assessment. these new clinical and educational methods.33
logic can help educators develop assessment programs that and programs need to build in ongoing evaluation of their
meet public, patient, and learner needs.34 Many programs assessment activities. (See Chapter 16.)
globally are implementing curricular changes that embrace
competencies and outcomes, supported by improvements Technology
in technology, psychometrics, and evolving work-based
assessment approaches that increasingly incorporate more Over the past 50 years, the availability of increasingly
qualitative techniques and systematic judgment. sophisticated technology has changed the testing of medi-
cal knowledge and judgment in fundamental ways.43,44 The
Accountability and Quality Assurance introduction of the computer heralded an era of large-scale
testing by encouraging the use of multiple-choice ques-
The movement to competency-based medical education tions (MCQs), the answers to which could be scanned by
has been accompanied by significant efforts to enhance machine, turned into scores, and then reported in an effi-
the accountability of physicians.3 Motivated by the need cient and objective fashion.
to improve quality and safety, and in part by high-pro- More recently, the intelligence of the computer has
file cases such as those involving Michael Swango in the improved assessment in two ways:
United States and Howard Shipman in the United King- 1. On the one hand, it has enabled the application of signif-
dom in the 1990s, the public has continued to pressure icant psychometric advances to the assessment of medical
medicine to increase its level of oversight and eliminate the knowledge. Specifically, the computer’s intelligence has
“bad apples.”35,36 Medical educators are also more keenly improved efficiency by allowing the selection of ques-
aware that too many trainees graduate with substantial tions that are targeted to the ability of particular examin-
deficiencies in foundational knowledge and clinical skills ees. Sequential testing and adaptive testing permit gains
and more recently have become aware of deficiencies in in efficiency and precision.
competencies important to succeed in our health care sys- 2. On the other hand, it has improved the assessment of
tems.12–14,37 Effective quality assurance depends on robust higher cognitive abilities, including clinical reasoning, by
assessment programs and is critically important to ensure permitting the use of interactive item formats that more
that graduates of medical education programs are truly closely simulate the types of judgments physicians need
ready for promotion to the next stage and ultimately unsu- to make in practice. (See Chapter 6.)
pervised practice. Promoting trainees who lack compe- Although the impact of technology on assessment of
tence erodes, if not destroys, the trust between the medical clinical skills has been slower to develop, advances in simu-
profession and the public. lation and computer technology have led to the develop-
ment of approaches and tools that recreate aspects of the
Quality Improvement Movement clinical encounter with considerable fidelity. These methods
have a growing impact on assessment, especially in the area
At the same time, there has been a variety of efforts focused on of procedural skills, where mastery models are beginning to
continuously improving the quality of health care.4,27,38–41 gain traction.45–48
These efforts have relied on methods devised by workers in Finally, technology, especially through smartphone and
the field of quality management science and, in some cases, tablet applications, is beginning to change the way assess-
used successfully in industry for over 60 years to drive con- ment data is obtained and processed. For example, tools
tinuous improvement in health care and now increasingly designed for assessment through direct observation are
in medical education programs. Central to quality improve- increasingly being converted into smartphone applica-
ment is assessment—it is very hard to improve without tions.46,47 Learning management systems, increasingly used
meaningful measurement and data. It offers a means of by programs, are also beginning to incorporate mobile apps
identifying those whose overall performance is well below into their platforms.49 These portable applications hold sub-
standard and also identifying areas for improvement for stantial promise to reduce the data collection burden while
those who are generally performing adequately, helping to guiding the assessment activity of the faculty to attend to
drive the continuous quality improvement process. These critical competencies.
developments have helped to fuel the creation of several
new methods of assessment and to increase the use of other Psychometrics
methods already available. For example, the milestones
initiative, an attempt to better describe competencies in At the same time that the technology has improved, there
narrative, developmental terms in the United States, uses have been significant advances in psychometrics, the basic
the principles of continuous quality improvement as part science of assessment. Classical test theory, prominent from
of its foundation to improve graduate medical education. the turn of the 20th century, has gradually given way to
The milestones initiative can be viewed through the lens measurement models based on strong assumptions about
of “action- or practice-based research” to learn and develop test items and examinees. The family of item response the-
evidence over time.42 There is no single “holy grail” of ory models now makes it possible to produce equivalent
assessment. All assessments have strengths and weaknesses, scores even when examinees take tests made up of different
CHAPTER 1 Assessment Challenges in the Era of Outcomes-Based Education 5
questions.50 They also support the computer-based admin- Group process, commonly through entities called clini-
istration of examinations that are tailored to the ability level cal competency committees, has also become an impor-
of individual test-takers; this allows tests to be shortened by tant part of the assessment process and programs. Effective
as much as 40%.51 The ability to shorten tests has cost and group process can lead to better judgments around com-
validity implications; less test material exposure decreases petence.57–59 Finally, qualitative research techniques have
the likelihood that future examinees are familiar with exam- been shown to have value in judging aggregate assessment
ination content.52 Generalizability theory makes it possible information, such as that contained within a portfolio (see
to identify how much error is associated with different fac- Chapter 14). Again, a rigorous approach to application
ets of measurement (e.g., raters, patients).53 Based on this of qualitative research techniques and principles helps to
information, assessments can be prospectively designed to enhance the reliability and validity of judgments.60–62
make the best use of resources, such as faculty time, while
maintaining the reliability of the results. Framework for Assessment
In addition to these major developments, there have
been a number of other advances. For example, there are As methods of assessment have proliferated, so has the
a variety of systematic methods available for setting stan- need to use them efficiently and to combine them into a
dards on tests and for identifying when test questions are system of assessment. Developing, implementing, and
biased against particular groups of examinees.2,54,55 Test sustaining effective systems for the assessment of clinical
development methods have gotten better, as have the means competence in medical school, residency, and fellowship
for judging whether particular items are working properly. programs require consideration of what competencies need
Overall, these advances have improved both the quality and to be assessed, how to best assess them, and the level of the
efficiency of assessment. trainee being assessed. Consequently, a three-dimensional
framework for structuring an assessment system can help
Qualitative Assessment and Group Process medical educators make better judgments about learner
development. Along the first dimension are the competen-
Although advances in psychometrics have clearly helped to cies that need to be assessed, along the second is the level of
improve assessment in medical education and will remain assessment required, and along the third is the trainees’ stage
a core science for assessment, many have noted limita- of development.
tions of the traditional psychometric approach in today’s
complex clinical and educational environment.56 Often Dimension 1: Competencies
referred to as “qualitative” or “narrative” assessment, use
of the written word has grown in importance. For exam- As shown in Table 1.1, there are several schemes for describ-
ple, many of the new smartphone apps contain natural ing the knowledge, skills, and attributes of the physi-
language processing capability that allow for the capture cian.16–19 The CanMEDS model, which was developed and
of narrative assessment and feedback through dictation. recently updated by the Royal College of Physicians and
Milestones, discussed in more detail later, are more robust Surgeons in Canada, describes the competencies in terms
narrative descriptors of stages of development, bringing of the roles of a physician. Good Medical Practice, which
both quantitative and qualitative aspects of measurement was created by the General Medical Council in the United
more closely together.48 Kingdom, describes the elements of good practice. In the
TABLE
1.1 The Competencies of Physicians as Described by Four Organizations
ABMS, American Board of Medical Specialists; ACGME, Accreditation Council for Graduate Medical Education; CanMEDS, Canadian Medical Education Direc-
tions for Specialists; GMC, General Medical Council (UK); IOM, Institute of Medicine.
6 CHA P T ER 1 Assessment Challenges in the Era of Outcomes-Based Education
United States, two influential groups developed a set of Shows how. Although trainees may know and know
core competencies. The Accreditation Council for Gradu- how, they may not be able to integrate these skills into a
ate Medical Education (ACGME) and the American Board successful performance with patients. Consequently, certain
of Medical Specialties (ABMS) adopted six general compe- assessment methods require the trainee to show how they
tencies in 2001. These competencies consist of the educa- perform with patients. For example, a standardized patient
tional outcomes framework for residency and fellowship presenting with an ethical challenge would offer the trainee
training, as well as maintenance of certification programs an opportunity to “show how” he or she would respond to a
throughout a physician’s career in the United States. The professionalism challenge.
Institute of Medicine (IOM) has recommended five core Does. No matter how good traditional assessment meth-
skills, or competencies, that create a framework for evaluat- ods become, there remains the concern that what happens
ing performance and stimulating the reform of education. in a controlled testing environment does not generalize
They are intended to improve professional education and directly or predict what happens in practice. The highest
practice with a goal of enhancing the safety and quality of level of Miller’s pyramid therefore focuses on methods that
health care. Although there are some differences among the provide an assessment of routine performance. For example,
schemes, there is also significant overlap in these descrip- the development and use of a critical incident system, such
tions of a physician. as the one currently used in some medical schools, offers
These competencies are intended as the first step in iden- an assessment of what students actually do in terms of
tifying key educational outcomes that should inform the professionalism.
learning objectives, assessment, and curriculum of graduate Miller’s pyramid is a useful framework for considering
training programs, adapted to the content, education, and differences and similarities among assessment methods.
practice of the particular specialty/subspecialty. As we will However, the fact that it is a pyramid might imply to some
see later, milestones and entrustable professional activities that methods addressing the higher levels are better, or con-
(EPAs) are concepts, specified and adapted by specialties, versely that the larger area occupied by the base of the pyra-
that can facilitate the implementation of competency-based mid implies that knowledge assessment is most important.
programs. The data produced by the assessment of these Instead, superior methods are those best aligned with the
competencies serve as a basis for judging the quality of the purpose of the assessment. For example, if an assessment
trainees and their training, as well as supporting the con- of foundational medical knowledge is needed, a method
tinuous improvement of both. associated with that level (e.g., multiple-choice questions)
is likely better than a method associated with another level
Dimension 2: Levels of Assessment (e.g., standardized patients). Recently Cruess and colleagues
argued to add “Is” to the top of the pyramid to recognize the
The multifaceted nature of the competencies makes it appar- importance of professional formation, but it is not yet clear
ent that no single method could provide a sufficient basis for where this fits into an assessment program.64
making judgments about students or residents. In an orga-
nized approach to this problem, Miller proposed a classifi- The Cambridge Model
cation scheme that stratifies assessment methods based on As physicians near the end of training and enter practice,
what they require of the trainee. Often referred to as Miller’s external forces come to play a very large role in performance.
pyramid, it is composed of four levels: knows, knows how, The Cambridge Model, a variation on Miller’s pyramid,
shows how, and does.63 proposes that performance in practice (the highest level
of the pyramid) is influenced by two large forces beyond
Miller’s Pyramid competence.65 Systems-related factors, such as government
Knows. This is the lowest level of the pyramid and it con- programs, clinical microsystems (i.e., the clinical units
tains methods that assess what a trainee “knows” in an area where learners care for patients), institutional care delivery
of competence. Forming the base of the pyramid, knowl- practices, patient expectations, and guidelines, among other
edge represents the foundation upon which clinical com- factors, strongly influence what physicians do. Similarly,
petence is built. An MCQ-based examination composed of factors related to the individual physician such as state of
questions focused on ethics and principles of patient con- mind, physical and mental health, and relationships with
fidentiality would provide an assessment of what a trainee peers and family have a significant effect. Consequently,
“knows” about professionalism. assessment becomes more difficult because it is harder to
Knows how. To function as a physician, a good knowl- disentangle the effects of the context (e.g., context speci-
edge base is necessary but insufficient. It is important to ficity; see Chapter 7) of care from the competence of the
know how to apply this knowledge in the acquisition of individual physician. Here, a focus on health care processes
data, the analysis and interpretation of findings, and the and outcomes as a measure of what a physician “does” can
development of management plans. For example, a method provide a robust assessment of a physician’s ability to inte-
that poses a moral dilemma, asks trainees to reason through grate multiple competencies within a complex social con-
it, and evaluates the sophistication of their moral thinking text. However, processes and outcomes are still impacted by
would provide a “knows how” assessment of professionalism. system factors that can affect patient preferences and thus
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que en aquella ribera deleitosa
de Nemoroso fue tan celebrada;
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estaba Nise ya tan informada,
que llorando el pastor, mil veces ella 255
se enterneció escuchando su querella.
Y porque aqueste lamentable cuento,
no solo entre las selvas se contase,
mas, dentro de las ondas, sentimiento
con la noticia de esto se mostrase, 260
quiso que de su tela el argumento
la bella ninfa muerta señalase,
y así se publicase de uno en uno
por el húmido reino de Netuno.
Destas historias tales variadas 265
eran las telas de las cuatro hermanas,
las cuales, con colores matizadas
y claras luces de las sombras vanas,
mostraban a los ojos relevadas
las cosas y figuras que eran llanas; 270
tanto que, al parecer, el cuerpo vano
pudiera ser tomado con la mano.[244]
Los rayos ya del sol se trastornaban,[245]
escondiendo su luz, al mundo cara,
tras altos montes, y a la luna daban 275
lugar para mostrar su blanca cara;
los peces a menudo ya saltaban,
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hacia el agua se fueron paseando. 280
En las templadas ondas ya metidos
tenían los pies, y reclinar querían
los blancos cuerpos, cuando sus oídos
fueron de dos zampoñas que tañían
suave y dulcemente, detenidos; 285
tanto, que sin mudarse las oían,
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dos pastores, a veces, que cantaban.
Más claro cada vez el son se oía
de dos pastores, que venían cantando 290
tras el ganado, que también venía
por aquel verde soto caminando,
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recogido llevaban, alegrando
las verdes selvas con el son suave, 295
haciendo su trabajo menos grave.
Tirreno destos dos el uno era,
Alcino el otro, entrambos estimados,
y sobre cuantos pacen la ribera
del Tajo, con sus vacas, enseñados; 300
mancebos de una edad, de una manera
a cantar juntamente aparejados,
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