Precautions before making a payment

ISI Japanese Language School Admission Counseling Center

TEL : 03-5960-1335 FAX : 03-5960-1336
E-mail:info@isi-global.com URL: www.isi-education.com

1. Cancellation and Refund Policies

1）About Short Term Course payment.

・The admission fee is non-refundable for any reason. In the case of an admission fee reduction or exemption, the amount
equivalent t to the admission fee will not be refunded. The remaining amount after deducting the cancellation fee below will be
refunded.
・remaining amount after deducting the cancellation fee below will be refunded. If the paid amount is less than the
cancellation fee, you will have to pay the shortfall amount. Even if you have not paid by the due date after applying for the
course, if cancelling within the following period, you will have to pay the cancellation fee separately.
・In principle, ISI will not refund the tuition fee corresponding to a delay or shortening of the study period due to delays in
Immigration caused by reasons such as delay of visa issuance, the convenience of students, etc…
・Please note that we will not refund tuition fees or admission fees after School Entry day regardless of the reason.
・You can pay for each semester if apply for more than one semester, please contact the person in charge of your school.

2）Accommodation fees

If you have not completed the payment but cancel within the following period, ISI will charge the cancellation fee stated
below. If you cancel after checking in, we will not refund. Same cancellation policies apply even if you extend your stay.

・Refunds for visa denials will only be made if you contact us by the end of the month of admission . Please note that we cannot respond to inquiries after
the admission month.
・If the Certificate of Eligibility is not issued, no cancellation fee will be charged.
*For student housing, the scheduled check in date will be the designated date for “Dorm Entry Day” on the school calendar.

2. Attendance rate
During the study period, a minimum attendance rate of 80% is required as a general rule.
If you cannot attend, please contact your teacher or the school promptly.
The email addresses for each campus are as follows:
Takadanobaba ils@isi-global.com
Ikebukuro ilc@isi-global.com
Harajyuku ica@isi-global.com
Shibuya ics@isi-global.com
Kyoto isikyoto@isi-global.com
Nagano nbl@isi-global.com