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ISE International Business: Competing in the Global Marketplace 13th Edition Charles Hill full chapter instant download
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International Page i
Business
Competing in the Global Marketplace
13e
INTERNATIONAL BUSINESS
Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2021 by McGraw-Hill
Education. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or
distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of
McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or
broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the
United States.
1 2 3 4 5 6 7 8 9 LWI 21 20
ISBN 978-1-260-57586-6
MHID 1-260-57586-1
All credits appearing on page or at the end of the book are considered to be an extension of the copyright page.
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does not
indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not guarantee the
accuracy of the information presented at these sites.
mheducation.com/highered
Page iii
Charles W. L. Hill is the Hughes M. and Katherine Blake Professor of Strategy and International Business in the Foster
School of Business at the University of Washington. Professor Hill has taught in the Management, MBA, Executive
MBA, Technology Management MBA, and PhD programs at the University of Washington. During his time at the
University of Washington, he has received over 25 awards for teaching excellence, including the Charles E. Summer
Outstanding Teaching Award.
A native of the United Kingdom, Professor Hill received his PhD from the University of Manchester, UK. In
addition to the University of Washington, he has served on the faculties of the University of Manchester, Texas A&M
University, and Michigan State University.
Professor Hill has published over 50 articles in top academic journals, including the Academy of Management
Journal, Academy of Management Review, Strategic Management Journal, and Organization Science. Professor Hill has
also published several textbooks, including International Business (McGraw-Hill) and Global Business Today (McGraw-
Hill). His work is among the most widely cited in international business and strategic management.
Professor Hill works on a private basis with a number of organizations. His clients have included Microsoft, where
he taught in-house executive education courses for two decades. He has also consulted for a variety of other large
companies (e.g., AT&T Wireless, Boeing, BF Goodrich, Group Health, Hexcel, Philips Healthcare, Philips Medical
Systems, Seattle City Light, Swedish Health Services, Tacoma City Light, Thompson Financial Services, WRQ, and
Wizards of the Coast). Additionally, Dr. Hill has served on the advisory board of several start-up companies.
For recreation, Professor Hill enjoys skiing and competitive sailing!
Page v
brief CONTENTS
part one Introduction and Overview
Chapter 1 Globalization 2
Glossary 656
Indexes 666
Page vii
Chapter 1: Globalization
• New opening case: How the iPhone is made: Apple’s Global Production System
• Updated statistics and figures to incorporate the most recent data on global trade flows and foreign direct
investment
• Discussion of the implications of recent political trends (Brexit and the Trump Presidency) and what this might
mean for cross border trade and investment
• New closing case: General Motors in China
Integrated Cases
All of the 20 integrated cases are new for International Business 13e. Many of these cases build on previous opening and
closing chapter cases that have been revised, updated, and oftentimes adopted a new angle or focus. A unique feature of
the opening and closing cases for the chapters as well as the integrated cases at the back-end of the text is that we cover
all continents of the world and we do so with regional or country issues and large, medium, and small company
scenarios. This makes the 60 total cases we have included in International Business 13e remarkably wealthy as a
learning program.
• Globalization of BMW, Rolls-Royce, and the MINI
• The Decline of Zimbabwe
• Economic Development in Bangladesh
• The Swatch Group and Cultural Uniqueness
• Woolworths’ Corporate Responsibility Strategy
• The Trans Pacific Partnership (TPP) is Dead: Long Live the CTPP!
• Boeing and Airbus Are in a Dogfight over Illegal Subsidies
• FDI in the Indian Retail Sector
• Free Trade in Africa
• The Mexican Peso, the Japanese Yen, and Pokemon Go
• Egypt and the IMF
• Alibaba’s Record-Setting IPO
• Sony Corporation: Still a Leader Globally?
• Organizational Architecture at P&G
• Cutco Corporation--Sharpening Your Market Entry
• Tata Motors and Exporting
• Alibaba and Global Supply Chains
• Best Buy Doing a Turnaround Again
• Sodexo: Building a Diverse Global Workforce
• Tesla, Inc.--Subsidizing Tesla Automobiles Globally
Chapter 1 provides an overview of the key issues to be addressed and explains the plan of the book. Globalization of
markets and globalization of production is the core focus.
Part Two
Chapters 2 through 4 focus on country differences in political economy and culture, and Chapter 5 on ethics, corporate
social responsibility, and sustainability issues in international business. Most international business textbooks place this
material at a later point, but we believe it is vital to discuss national differences first. After all, many of the central issues
in international trade and investment, the global monetary system, international business strategy and structure, and
international business functions arise out of national differences in political economy and culture.
Part Three
Chapters 6 through 9 investigate the political economy of global trade and investment. The purpose of this part is to
describe and explain the trade and investment environment in which international business occurs.
Part Four
Chapters 10 and 11 describe and explain the global monetary system, laying out in detail the monetary framework in
which international business transactions are conducted.
Part Five
In Chapters 12 and 13, attention shifts from the environment to the firm. In other words, we move from a macro focus to
a micro focus at this stage of the book. We examine strategies that firms adopt to compete effectively in the international
business environment.
Part Six
In Chapters 14 through 17, the focus narrows further to investigate business functions and related operations. These
chap t er s expl ain how f ir ms can per f ormthei r key f uncti ons —expor ti ng, importing, and counter tr ade; gl obal produ ct i on;
global supply chain management; global marketing; global research and development (R&D); human resource
management—to compete and succeed in the international business environment.
Throughout the book, the relationship of new material to topics discussed in earlier chapters is pointed out to the
students to reinforce their understanding of how the material comprises an integrated whole. We deliberately Page xiii
bring a management focus to the macro chapters (Chapters 1 through 12). We also integrate macro themes in
covering the micro chapters (Chapters 13 through 20).
ACKNOWLEDGMENTS
Numerous people deserve to be thanked for their assistance in preparing this book. First, thank you to all the people at
McGraw-Hill Education who have worked with us on this project:
Second, our thanks go to the reviewers who provided good feedback that helped shape this book:
A special thanks to David Closs and David Frayer for allowing us to borrow elements of the sections on Strategic Roles
for Production Facilities; Make-or-Buy Decisions; Global Supply Chain Functions; Coordination in Global Supply
Chains; and Interorganizational Relationships for Chapter 15 of this text from Tomas Hult, David Closs, and David
Frayer (2014), Global Supply Chain Management, New York: McGraw-Hill.
Page ivx
Page xv
Page xvi
CONTENTS
part one
Introduction and Overview
CHAPTER 1
Globalization 2
Opening Case
How the iPhone Is Made: Apple’s Global Production System 3
Introduction 4
What Is Globalization? 6
The Globalization of Markets 6
The Globalization of Production 7
Management Focus
Boeing’s Global Production System 8
The Emergence of Global Institutions 9
Drivers of Globalization 11
Declining Trade and Investment Barriers 11
Role of Technological Change 13
The Changing Demographics of the Global Economy 15
The Changing World Output and World Trade Picture 15
Country Focus
India’s Software Sector 17
The Changing Foreign Direct Investment Picture 17
The Changing Nature of the Multinational Enterprise 19
Management Focus
The Dalian Wanda Group 20
The Changing World Order 21
Global Economy of the Twenty-First Century 22
The Globalization Debate 22
Antiglobalization Protests 23
Country Focus
Protesting Globalization in France 24
Globalization, Jobs, and Income 24
Globalization, Labor Policies, and the Environment 26
Globalization and National Sovereignty 28
Globalization and the World’s Poor 29
Managing in the Global Marketplace 31
Key Terms 33
Summary 33
Critical Thinking and Discussion Questions 34
Research Task 34
Closing Case
General Motors in China 35
Endnotes 36
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state-sovereignty, to guard against federal usurpation. It is a duty,
allotted to the State Legislatures by the enlightened advocates of the
Constitution who wrote "The Federalist:" a duty which it were well if
her sister states had performed with something like Virginia's fidelity
and zeal. But she has indiscreetly suffered this one subject too much
to monopolize her attention: and we are amongst those who think
this a main reason, why, with a surface and resources the most
propitious of all the states to internal improvement, she lags so far
behind the rest in works of that kind; and why, with a people pre-
eminently instinct with the spirit of liberty, and enjoying unwonted
leisure for acquiring knowledge, she has five times as many ignorant
sons and daughters, as New York or Massachusetts. She ought to
have looked well to her foreign relations, without losing sight of her
domestic interests. We hail, with joy, the change which is now taking
place in this respect. We trust that she and her statesmen, hereafter,
when all attention is claimed for any one point in the vast field of their
duties, will adopt the spirit of the reply which Mr. Pope (not Homer)
puts into Hector's mouth, when he was advised to fix himself as a
guard at one particular gate of Troy:
10 Judge Story.
15 Mr. Binney.
17 Judge Story.
He was not in Congress when the famous Sedition Law passed: but
he had the merit of voting to repeal the most obnoxious section of it;
in opposition to all those, with whom he generally concurred. In May,
1800, he was appointed Secretary of War: but before his entry upon
the duties of that office, a rupture occurring between the President
and Col. Pickering, he was made Secretary of State in lieu of the
latter. It is honorable both to him and his predecessor, that the
delicate position in which they stood towards each other, did not
interrupt their harmony: but they retained, while both lived, a warm
and cordial friendship. Even during the few months that he held this
office, Mr. Marshall evinced great ability, in discussing several
important questions between our country and England. "It is
impossible to imagine a finer spirit, more fearless, more dignified,
more conciliatory, more true to his country, than animates his
instructions to Mr. King,"18 the American Minister in London. "His
despatch of September 20th, 1800, is a noble specimen of the first
order of State papers, and shows the most finished adaptation of
parts for the station of an American Secretary of State."19
18 Mr. Binney.
19 Ib.
and few men have achieved more signal ones, than he who may be
said to have built up a national Jurisprudence for the Union, by the
strength of his own genius: but such triumphs ring not in the common
ear, and glitter not in the common eye. Even History often forgets to
chronicle them in her bloodstained page: that page, which is too
mere a picture of crimes and misery—where the peaceful and
innocent crowd never appear, but give place to the profligate votaries
of perverted ambition—and which, like tragedy, is languid and
distasteful, unless enlivened by atrocious deeds, and horrid
sufferings.21 We shall not attempt, then, to protract our account of the
last thirty-five years of Judge Marshall's life. It was spent in the
diligent, and upright, as well as able discharge of his official duties;
sometimes presiding in the Supreme Court at Washington,
sometimes assisting to hold the Circuit Federal Courts, in Virginia,
and North Carolina. His residence was in Richmond, whence it was
his frequent custom to walk out, a distance of three or four miles, to
his farm, in the county of Henrico. He also had a farm in his native
county, Fauquier; which he annually visited, and where he always
enjoyed a delightful intercourse with numerous relations and friends.
Twice, in these thirty-five years, he may be said to have mingled in
political life, but not in party politics.
21 "En effet l'histoire n'est que le tableau des crimes et des malheurs: la foule des
hommes innocents et paisibles disparait toujours sur ces vastes théâtres: les
personnages ne sont que des ambitieux pervers. Il semble que l'histoire ne plaise que
comme la tragedie, qui languit si elle n'est animée par les passions, les forfaits, et les
grandes infortunes."—L'Ingenu, Ch. 10.
This Club is probably the most ancient one of the sort in the
United States, having existed upwards of forty years. It
originated in a meeting, every other Saturday, from the first of
May until the month of October, of some of the Scotch
merchants who were early settlers in that town. They agreed
each to take out some cold meats for their repast, and to
provide a due quantity of drinkables, and enjoy relaxation in that
way after the labors of the week. They occasionally invited some
others of the inhabitants, who finding the time passed
pleasantly, proposed in the year 1788 to form a regular club,
consisting of thirty members, under a written constitution,
limiting their expenses each day by a sort of sumptuary law
which prohibited the use of wine and porter.
Even from this early period the reminiscent may date the
commencement of an intercourse and correspondence with the
Chief Justice, which endured uninterruptedly for many years, until
the period of his lamented death. The unaffected and childlike
simplicity of manner, action, and thought which pervaded, as the
sunlight pervades the atmosphere, every moment of this truly great
man's existence, and which, indeed, formed, in no little degree, the
basis of his greatness, sufficed to render the intercourse of which we
speak, an intercourse of the most kindly, unembarrassed, and
intimate nature; and one which afforded opportunities for a more
particular knowledge of the strictly private and familiar habitudes of
the man, than has fallen to the lot of many who, perhaps, were better
entitled to his confidence. The reminiscent would here acknowledge,
not only with gratitude, but with pride, the innumerable, yet
unobtrusive acts of generous assistance and advice, for which he is
indebted to the friendship of Chief Justice Marshall.
We shall make but one more extract from Mr. Binney's admirable
Eulogy.
His learning was great, and his faculty of applying it of the very
first order.
For several years past, Judge Marshall had suffered under a most
excruciating malady. A surgical operation by Dr. Physick of
Philadelphia, at length procured him relief; but a hurt received in
travelling, last spring, seems to have caused a return of the former
complaint, with circumstances of aggravated pain and danger.
Having revisited Philadelphia, in the hope of again finding a cure, his
disease there overpowered him; and he died, on the 6th of July,
1835, in the 80th year of his age, surrounded by three of his children.
His eldest son, Thomas, journeying to attend his death bed, had
been killed by the fall of a chimney in Baltimore, but eight days
before.
All the just renown with which his great name might have been
emblazoned, simplified into the three circumstances, of birth,
marriage, and death, which would equally suit the grave-stone of the
humblest villager!
"The ..... ....... of the United States," says Mr. Wirt, in The British Spy,
"is, in his person, tall, meager, emaciated: his muscles relaxed, and
his joints so loosely connected, as not only to disqualify him,
apparently, for any vigorous exertion of body, but to destroy every
thing like harmony in his air and movements. Indeed, in his whole
appearance, and demeanor; dress, attitudes, gesture; sitting,
standing, or walking; he is as far removed from the idolized graces of
Lord Chesterfield, as any other gentleman on earth. His head and
face are small in proportion to his height: his complexion swarthy;
the muscles of his face, being relaxed, make him appear to be fifty
years of age, nor can he be much younger: his countenance has a
faithful expression of great good humor and hilarity; while his black
eyes—that unerring index—possess an irradiating spirit, which
proclaims the imperial powers of the mind that sits enthroned within.
"His voice is dry and hard; his attitude, in his most effective orations,
was often extremely awkward; while all his gesture proceeded from
his right arm, and consisted merely in a perpendicular swing of it,
from about the elevation of his head, to the bar, behind which he was
accustomed to stand.
"As to fancy, if she hold a seat in his mind at all, his gigantic genius
tramples with disdain, on all her flower-decked plats and blooming
parterres. How then, you will ask, how is it possible, that such a man
can hold the attention of an audience enchained, through a speech
of even ordinary length? I will tell you.