T H E U N I T E E X P O N E N T I A L G R O W T H C A N VA S
DRIVERS
Business Intentions & Objectives Massive Transformative Purpose
EXPONENTIAL THINKING & MINDSET › Why does the organization exist? › Do you truely want to go for 10x growth? › What is the purpose of the organization? › Are you ready to think outside of the box? › What is the target of the organization? › Can we turn our organization upside down and reinvent ourselves? › Can kids and grandparents understand our purpose?
UNFAIR ADVANTAGE OPER ATING MODEL VALUE MODEL EXPERIENCE MODEL CUSTOMERS
Points of Differentiation Value Chain Value Proposition Brand Customer Segments
› Are we operating in a blue ocean? A LG O R I T H M S ALGORITHMS L E V E R AG E D A S S E T S C R E AT I N G N E W R E AC H › How are we leveraging existing strengths › What can we automate so that our costs do not › Out of which of our assets could we build new › Can we leverage somebody else‘s brand and reach? › Who are we creating value for? (assets and capabilities, both inside the firm increase proportionally with output? business? Which segments and representative personas? and customer-facing) › What labor/activities/tasks can we automate? › Who are our most important customers? to support our differentiation? › How can we leverage/use that data? › Who is the final user that is going to use our › Is this source of differentiation long-lasting DA S H B OA R D S products and services? and difficult to buy or copy? › What real-time data do we need to track/measure? › Who will our early adopters be? › What can we do to improve our differentiation › What niche can we dominate in a short period and unfair advantage? › Which systems will measure that data? › How can we leverage / use that data? Product System Customer Relationships of time? L E V E R AG E D A S S E T S E CO S Y S T E M T H I N K I N G & -Engagement › How can we internationalize quickly and at scale? › Is there spare capacity lying around which we could › Can we create a product ecosystem or even a CO M M U N I T Y & C R O W D re-purpose? complete ecosystem innovation? › Is there an existing community we can leverage? › Can we create a marketplace to drive growth? › How will we turn a community into a group of › Can we integrate into existing ecosystems in order advocates? to acquire customers? Key Resources › How will we create value for our community? › How can the community create value for our product? EXPERIMENTATION A LG O R I T H M S › Which algorithm/systems/platforms are we going ALGORITHMS to use to process/leverage the information we have? › How will we leverage social technology to improve Jobs-to-be-Done › Can we build an API that connects our systems with communication with our customers? › What do we want to learn, and what experiments N E W U N D E R S TA N D I N G O F C U S TO M E R N E E D S the community? can we run to test it efficiently? › What key functional jobs do our customers have? › How will we measure the success of the L E V E R AG E D A S S E T S › What other important psychological needs do › How can we leverage existing strengths our customers have? experiments? › How can we encourage experimentation within (assets & capabilities, both internal to the firm as well SERVICE MODEL Channels › What additional, more detailed or complementary the organization? as customer-facing) to support our differentiation? S Y S T E M S O F E N G AG E M E N T jobs do our customers have? › Can we leverage assets that other organisations own? Service Model › What contests/promotions can be created to S Y S T E M S O F E N G AG E M E N T increase customer acquisition? › How can we make our product/service self-service? › How can we leverage gamification to improve Key Partners our products and services? › How can you make people use your product L E V E R AG E D A S S E T S every day? › What processes are non-core? › How can we get customers starting to Which processes can we outsource? recommend us? › Can we offer somebody else a platform and make him pay?
COST MODEL REVENUE MODEL
Cost Model Revenue Model
L E V E R AG E D A S S E T S L E V E R AG E D A S S E T S › What fixed costs can we move off the balance sheet through renting things › Which of our assets can we rent out to third parties? when we need them?
TEAM
People & Structure ALGORITHMS
› How will we leverage social technology to improve Values & Culture A U TO N O M Y communication (within our team)? › What values do we pursue? › How can we reduce decision delay and approval › How do we interact with each other and with S TA F F O N D E M A N D chains? customers? › Can we build a cloud of external “employees”? › How can we avoid too much management and allow › How do we ensure that we have the best people for each task? the team to grow? › How can we identify and hire the best people? › Is there an organizational framework/tool we can › How can we structure compensation to incentivize the culture leverage (OKR, Holacracy, etc.)? we seek?
T H E U N I T E I N N OVAT I O N & T R A N S F O R M AT I O N M O D E L S digitalleadership.com/UNITE
This work is licensed under the Creative Commons Attribution 4.0 International (CC BY-SA 4.0) license. Designed by: Digital Leadership AG – digitalleadership.com. Inspired by the book Exponential Organisations.