Job Description

Business Title: People Operations Associate

Office Location: Chennai, India
Report To: Regional People Operations Manager – APAC

Position Overview:
Trimble’s People eXperience (PX) Department elevates the function of Human
Resources into results and strategies for employee engagement and effective
leadership and operates in the model of PX Centers of Excellence (COE) teams.

This function resides in the PX COE People Operations. It supports the people operation
systems, processes, and policies related to an employee life-cycle, including employee
pre/onboarding, issuing employment letters, personal and employment data changes
in Workday, legal compliance, employment verification, and offboarding. This role is
the first point of contact for employees for PX-related inquiries through our PX Help
Desk and local office. The individual in this role must lead with a customer-centric
perspective, collaborate with the global Trimble PX team, and communicate proactively
with PX colleagues in multiple businesses and countries.

This position is based in Chennai, supporting all Trimble divisions and regions globally,
reporting to the People Operations Manager - APAC.

Primary Responsibilities
● Global AskPX Help Desk Support
● Assist employees globally by answering questions and timely provide support
● Interact with employees via the query management tool, telephone, email, online
chat, or in person to provide support and information on PX-related
service/process
● Collaborate and engage with COEs and PX Business Partners to deliver an
outstanding employee experience
● Support multiple countries by facilitating training on the service desk application
to internal stakeholders globally
 ● Regularly maintain, update, and generate reports on key metrics and operational
dashboards based on agreed timelines in coordination with the COEs

Regional and Global People Operations

● Ensure day-to-day operational tasks are executed in an accurate and timely
manner aligned with standards
● Maintain personnel records of employees in the HRIS system (Workday) and the
physical copy as required by the local laws
● Responsible for PX centralized people services activities which include updating
the HRIS and ensuring real-time update of all employee records, maintain
employee master data, and auditing all mandatory policy acknowledgements by
the employees
● Drive operational excellence within the Global People Services function by
maintaining living and breathing standard operating procedures
● Ensure all service standards are met as per the agreed Service Level Agreements
● Payroll and Benefits: Update Workday with all new hire compensation
information to ensure accurate and timely input for monthly payrolls. End-to-end
processing of time off submissions and leave policy administration for India.
● Report out monthly metrics and related dashboard

India Onboarding and Orientations

● Oversee and facilitate the onboarding and induction of new joinees
● Ensure best-in-class onboarding experience for all new joinees
● Collaborate and engage with COEs, hiring managers and the PX Business
partners to deliver outstanding employee experience
● Track mandatory training completions by all new hires as defined; ensure new
hire connect sessions with the site leadership team are organized and new hire
surveys are rolled out as per the timelines
● Strive to support and provide for a superior employee experience

Required Knowledge, Skills, Abilities

● Bachelor's degree in business administration or human resources or related field
● AND 2+ years of relevant work experience in human resources with HRIS
platform experience
● OR an equivalent combination of relevant work experience and education
● Maintain confidentiality of sensitive information
● Work experience in a matrixed, decentralized organizational structure in a global
company with a large employee base in multiple sites, countries, or regions

.
 ● Dynamic verbal and written communication skills
● Proven analytical and interpersonal abilities with attention to detail
● Excellent judgment, accountability, and problem-solving skills
● Harness the value of empathy and compassion with a customer-relations
mindset that shapes your leadership style, Trimble’s workplace culture, and helps
others
● Admirable time management skills with a proven ability to meet deadlines
● Passionate about the human resources function and curious to learn more
● Build and maintain healthy relationships through interpersonal skills
● Effective with various administration-based systems, software, applications
● Aptitude to promote a positive work atmosphere by routinely interacting and
communicating in a professional manner that demonstrates empathy and mutual
respect

Preferred Knowledge, Skills, Abilities

● Workday (HRIS) and any case management system experience
● Experience working with Google Workspace
● Experience working with cross-functional teams in other HR functions and
internal partners across the organization