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ORGANIZATIONAL CLIMATE AND SUPPORT TO NURSES

IN PRIVATE HOSPITALS

BACHELOR OF SCIENCE IN NURSING

BATILARAN, WILLY T.
FLORES, ALEXANDRA B.
SUAREZ, HANNAH YASMIN L.

JUNE 2024
ii

ORGANIZATIONAL CLIMATE AND SUPPORT TO NURSES


IN PRIVATE HOSPITALS

An Undergraduate Thesis Presented to the Faculty


of North Valley College Foundation Incorporated
Lanao, Kidapawan City, in Partial Fulfillment
of the Requirements for the Degree

BACHELOR OF SCIENCE IN NURSING

BATILARAN, WILLY T.
FLORES, ALEXANDRA B.
SUAREZ, HANNAH YASMIN L.

JUNE 2024
iii

ABSTRACT

This study aimed to determine the quality of organizational climate

among nurses in private hospitals in terms of communication effectiveness,

leadership support, and value of opinions; and assess the level of support

provided to nurses in terms of training opportunities, mentorship programs, and

stress management initiatives. Moreover, the study also sought to investigate the

relationship between Organizational climate and Support to nurses in private

hospitals. The researchers utilized a quantitative descriptive research design. A

total of fifty (50) staff nurses participated in answering the survey adopted from

the NHS Staff Survey (2021), they were selected through convenience sampling

method. Descriptive statistics were used to interpret data through mean,

weighted mean, and Pearson r to investigate the significant relationship of

organizational climate and support to nurses in private hospitals. Based on the

findings of the study, there is a significant relationship between organizational

climate and support for nurses in private hospitals. This demonstrates that a

positive organizational climate, characterized by effective communication,

supportive leadership, and value for nurses' opinions, contributes to a higher

level of support for nurses in terms of training, mentorship, and stress

management initiatives.
iv

TRANSMITTAL SHEET

This thesis entitled “ORGANIZATIONAL CLIMATE AND SUPPORT TO


NURSES IN PRIVATE HOSPITALS”, prepared and submitted by WILLY T.
BATILARAN JR., ALEXANDRA B. FLORES AND HANNAH YASMIN L.
SUAREZ in a partial fulfilment of the requirements for the degree, Bachelor of
Science in Nursing, is hereby accepted and endorsed:

ASMYRA M. MAMADES, RN, MAN


Adviser

____________
Date
v

APPROVAL SHEET

This thesis entitled “ORGANIZATIONAL CLIMATE AND SUPPORT TO


NURSES IN PRIVATE HOSPITALS”, prepared and submitted by WILLY T.
BATILARAN JR., ALEXANDRA B. FLORES AND HANNAH YASMIN L.
SUAREZ, in a partial fulfilment of the requirements for the degree, Bachelor of
Science in Nursing, has passed the standards set by North Valley College
Foundation Incorporated and has been successfully defended before this Panel
of Examiners:

RHODELLA M. RANIOLA, PhD


Chairman

CARIDEL GUILLARDO, RN, MAN EMELOU N. GALLARDO, RN, MAN, PhD


Member Member

KEVIN JADE AUDITOR, RM, RN, LPT, MAN, MAEd, EdD


Member

Accepted as fulfillment of the requirements for the degree Bachelor of


Science in Nursing.

MYLYN APRIL SA BABOL, RN, MAN, PhD


Dean

___________
Date
vi

ACKNOWLEDGEMENT

By the name of God, the most compassionate, most merciful, sympathetic

to His creation, at the beginning of this writing, we would like to thank Him who

always empowers us to conduct this study, for giving us strength and knowledge

to conquer all the challenges we faced as nursing students. Without Him, this

research would not have been possible. We entrust to Him our life and may He

continue to bless our journey to becoming registered nurses someday.

We are grateful to address our sincere acknowledgement to the Faculty of

Nursing, North Valley College Foundation Inc., for allowing us to conduct this

study.

We would like to express our great appreciation and deepest sense of

gratitude to our research adviser, Rhodella M. Raniola, PhD, without her

professional support and guidance to enhance our study, this research would not

be possible.

At the same time, we would like to extend our appreciation to Asmyra

Mamades, RN, MAN, for guiding and co-advising this research. Her suggestions,

and encouragement have contributed greatly in the progress this study.

Next, it might be impossible to complete this study without the help, ideas,

efforts, and invaluable corrections of the committee members, Mr. Ronie Q.

Arao-Arao, MAEd, Mrs. Emilou N. Gallardo, RN, MAN, Mrs. Caridel Guillardo,

RN, MAN, and Mr. Kevin Jade Auditor, RM, RN, LPT, MAN, MAEd, EdD. We are

beyond thankful for all your corrections, guidance and knowledge you imparted

during proposal to final defense.


vii

Also, we would like to extend our sincere gratitude for all the respondents

who participated in this study, for their active cooperation in the data collection

process. Their perspectives and suggestions have enriched the depth and

breadth of this study, ensuring its robustness and relevance.

Finally, great respect and thanks to our loving and supportive parents,

who have been so supportive to our course, especially during the process of

making this study. Without them, we would not be able to study this program

thus, we share this success with them. Additionally, we also like to acknowledge

the people who were unmentioned here, who in one way or another, gave us

support and guidance to finish the study.

The Researchers
viii

TABLE OF CONTENTS

Preliminaries Page
Title Page i
Abstract iii
Transmittal Sheet iv
Approval Sheet v
Acknowledgment vi
Table of Contents viii

CHAPTER 1 INTRODUCTION
Background of the Study 1

Review of Related Literature 4

Theoretical Framework 20

Research Objectives 25
Scope and Limitations 26
Definition of Terms 26

CHAPTER 2 METHODOLOGY
Research Design 28
Research Locale and Participant 28
Research Instrument 29
Data Gathering Procedure 30
Data Analysis 30
Ethical Considerations 32

CHAPTER 3 RESULTS AND DISCUSSION


Quality of Organizational Climate 34
Support to Nurses 39

CHAPTER 4 SUMMARY, CONCLUSION, AND RECOMMENDATIONS

Summary 45
Conclusion 46
Recommendations 47
ix

REFERENCES 49

APPENDICES
A – Permission Letter 57

B – Informed Consent 79
C – Survey Questionnaire 81
D – Plagiarism Result
E – Grammarian Certificate

CURRICULUM VITAE 84
CHAPTER 1

INTRODUCTION

Background of the Study

Career change in relation to job refers to changes in the staff, some leave

and new employees begin. Turnover intentions happen specifically, intention to

change job– are considered an outcome of affective variables, while actual

turnover also includes nurses retiring and leaving involuntarily. Turnover intention

also measures what influences the nurses and makes them want to quit

(Andresen et al., 2017). One in four nurses wants to leave the job. The high

turnover rate of nurses frequently results in a decrease in job satisfaction for the

remaining nurses. Job satisfaction is a concept incorporating each of the nurses'

subjective opinions on their 'satisfaction with the job (Valizadeh et al., 2016).

There are many factors that have a major and decisive role to frame the nurses’

career change; which can be wages, job satisfaction, growth of the career,

service conditions, work environment, style of supervisor, employee commitment,

support of manager, organizational culture, and policies that support human

resource. Career change of nurses is the result from number of pressures and

attractive factors that can be done during the relationship of employment

(Barthauer et al., 2020); (Acosta-Ramos et al., 2021).

Organizational work climate is linked with diverse types of organizational

performance especially nursing performance. Within the hospital setting, as

nurses do not work alone (Adams & Bond, 2018), interactions with co-workers

are significant to the work environment and organizational climate. Feelings of


2

trust, belongingness, respect, and loyalty are important aspects of the

atmosphere inside the workplace, as are supportive peer relations (Qin & Men,

2022).

The climate of the organization is deeply affected by the behaviors of its

members. When the staff supports each other, a climate of cooperation and

communication is fostered (Vong et al., 2018). When there is a positive work

atmosphere in the healthcare system, staff members can collaborate well toward

the common objective of professional teams, where each member is aware of

their own role and utilizes their skills and background to provide patients with

better treatment and care (Sanduvete et al., 2018). These are the predictors for

intention to stay among nurses because individuals are more willing to stay in an

organization in workplaces where they feel supported and valued (Vong et al.,

2018). Burnout and job dissatisfaction are two work-related outcomes that are

significantly influenced by unhealthy work environments (Aiken et al., 2011).

Conversely, nurses who perceive their work environments as being supportive

and friendly are more likely to exhibit positive behaviors and good performance

(Wolf, et al., 2012).

A research from Kosydar-Bochenek et al. (2023) says that, research on

the relationship between and the importance of the working environment and

support for nurses has been done in the field of healthcare professions

education. This research has been used to understand nurses' perceptions of

their work environment. This study, which took place from November to

December 2021 at the Institute of Health Sciences, College of Medical Sciences


3

of the University of Rzeszow, Poland, involved registered nurses as participants.

Additionally, a study of the Relationship between Organizational Climate and

Nurses' Performance was conducted by the American Journal of Nursing

Research in the year 2018. The study concluded that a statistically significant

positive association was also identified between nurses’ perception of work

climate and job performance, that hospital administrators must push nurses’

performance forward to a high level of competency through creating an

exemplary work climate which values nurses, and allows them to share ideas,

team spirit and creativity.

The existing literature might provide substantial information about the

influence of organizational climate in general workplace settings but might lack

specific insights into how these dynamics operate within the unique context of

private hospitals. Therefore, the knowledge gap in this research could revolve

around a lack of comprehensive studies specifically analyzing the organizational

climate and how nurses get support within private healthcare settings.

In the realm of nursing, this research could offer invaluable insights. It may

prompt curriculum adjustments to include topics related to organizational

dynamics, leadership, and support systems within healthcare settings.

Additionally, it could encourage discussions around the significance of

advocating for supportive work environments to improve both nurse well-being

and patient care quality. Ultimately, it can equip nursing students with a deeper

understanding of the complexities within healthcare organizations and the

importance of nurturing a positive organizational climate.


4
5

Review of Related Literature

The organizational climate and support systems for nurses within private

hospital settings are pivotal elements that significantly influence both the

professional experiences of nursing staff and the quality of patient care delivery.

Understanding and evaluating these aspects through an exploration of existing

literature is essential to comprehend the multifaceted dynamics shaping the work

environments experienced by nurses.

Organizational Climate

Research on organizational climate and its effects on worker performance

and satisfaction has been done in great detail. (Xiaojing, 2022) underscored the

importance of the level of organizational climate and its association with work-

related factors among nurses. The results showed that organizational climate

was negatively correlated with adverse factors such as stress and burnout, and

positively correlated with positive work-related factors such as job involvement.

This concludes that the organizational climate among nurses was generally high.

A good organizational climate can improve nurses’ job involvement, relieve

pressure, and reduce burnout. Therefore, nursing managers should create a

good organizational climate to improve the working environment of nurses, thus

enhancing the quality of nursing.

According to a study by (Khadivi et al., 2021), organizational atmosphere

affects nurses' performance. This study investigated the relationship between

organizational performance, staff satisfaction, and organizational climate among

Tabriz's treatment and teaching hospitals' nursing staff. Additionally, the study
6

showed a strong and significant association between organizational performance

and work satisfaction as it related to organizational encouragement. All things

considered, these results highlight the value of organizational support in creating

work happiness, which in turn enhances organizational performance among

nursing staff members in the hospitals under study. (Hossny et al., 2023)

additional research on the impact of perceived organizational climate on nurses'

performance in private hospitals revealed a favorable correlation between

perceived organizational climate and nurses' performance. In order to improve

nurses' performance, managers and practitioners of private hospitals in Rasht

should focus on enhancing the organizational climate as well as factors like

offering work-related facilities, considering nurses' interests, valuing team

building, involving nurses in decision-making, enhancing customer service,

enhancing staff relationships, and enhancing compensation practices.

To sum up, the literature presented here emphasizes the pivotal role of

organizational climate in impacting worker performance and satisfaction. Overall,

these studies collectively underscore the significance of organizational climate,

leadership, and employee behaviors in shaping organizational outcomes and

effectiveness.

Communication Effectiveness

In order to promote nurses' willingness to care for patients in the ICU

during a public health emergency, (Lord et al., 2021) conducted a study with the

goal of theoretically establishing the role of effective communication as a key to

intensive care nurses' willingness to provide nursing care during the COVID-19
7

pandemic. The study's findings demonstrated this. About 60% of respondents

said they had received enough information from management about COVID-19

and how to treat a patient who had the virus. A full 90% of nurses expressed fear

about infecting their family members with COVID-19. A total of 61% of the nurses

expressed their willingness to provide care for patients who had COVID-19. The

sole indicator of ICU nurses' motivation to provide care was receiving prompt

contact from managers.

Further evidence that communication is the cornerstone of the nurse-

patient connection and is crucial to fostering comfort and trust in nursing care

came from research done by (Afriyie, 2020). A model case, related ideas,

antecedents, consequences, surrogate terms, qualities, and a comprehensive

explanation of the fundamental yet intricate concept of effective communication

between nurses and patients are provided. It was found that effective

communication is a multifaceted concept that nurses and patients can both agree

upon. Clinical reasoning and decision-making are influenced by this in the

nursing process. Therefore, it encourages excellent nursing care, favorable

patient outcomes, and nurse and patient satisfaction with care. They stressed

that studies conducted by researchers such as (Al-Kalaldeh et al., 2020) have

provided evidence indicating that poor communication between nurses and

patients in emergency departments can result in frustration, mistrust, and

insufficient pain management. This study found that knowledge-related factors

were perceived as a greater communication barrier by male nurses more than

female nurses, and by younger nurses more than older nurses. As a result, it is
8

important to recognize the potential barriers to effective communication, including

nurse patient-related factors. Creating a welcoming work atmosphere and giving

nurses continual training to improve their communication skills are crucial for

improving nurse-patient communication.

Furthermore, (Desai, 2024) made clear how important effective

communication is in the nursing profession. Building relationships with patients,

promoting information sharing among medical personnel, and fostering a safe

and supportive environment in healthcare settings are all critical tasks for

nurses. Therefore, the promotion of patient safety is one of the reasons that

excellent communication in nursing is important. Effective communication

reduces the possibility of mistakes leading to dangerous consequences.

Healthcare professionals learn about their patients' medical histories, present

conditions, and any unique concerns about their care when they communicate

with them effectively. Additionally, smooth sharing of patient information is made

possible by efficient communication between nurses and other healthcare team

members.

Leadership support

A study by (Astita, 2023) emphasized the Transformational Leadership

Style, Organizational Culture, On Affective Commitment Through Organizational

Climate. Their findings indicate that transformational leadership style has a

significant effect on affective commitment, organizational culture has a significant

effect on affective commitment. transformational leadership has a significant

effect on organizational climate, organizational culture has a significant effect on


9

organizational climate and affective commitment has an effect on organizational

climate. Meanwhile, transformational leadership has an influence on affective

commitment through organizational climate and organizational culture has an

influence on affective commitment through organizational climate.

Furthermore, research conducted by (Aulia, 2023) underscored the

Mediating Role of Organizational Commitment. They emphasized that in an

organization, commitment is the desire of an employee to continue working for

the company. Commitment to influence and guide employees is a necessary

quality in good leadership. Organizational climate, or an employee's perspective

at work, can influence an employee's decision to stay with the company. This

study aims to determine the mediating role of commitment to sharia engagement

which is influenced by leadership and organizational climate. The results show

that leadership, organizational climate, and commitment have a positive and

significant influence on Sharia Engagement. Furthermore, leadership and

organizational climate have a positive and significant influence on increasing

Sharia Engagement of Bank BTN Syariah Surabaya City employees through

organizational commitment.

Moreover, the increasing challenges in healthcare and nursing

environments highlight the importance of good leadership in positively shaping

nurses' job experiences. Based on (Hatchett, 2023) explores the shifting

paradigm of nurse leadership, moving away from conventional hierarchical

organizations based on a small number of leaders and toward a relational model

known as collective leadership. As healthcare work environments become more


10

demanding, the study emphasizes the benefits of collaborative leadership for

nurses' working experiences, the overall care environment, productivity, and

patient outcomes. Notably, this leadership style respects and honors nurses'

unique leadership talents, with the purpose of actively engaging them in

corporate goals. This study presents collaborative leadership as a revolutionary

method, providing useful insights into its ability to reduce stress, improve

workplace conditions, and improve patient care quality in the complex and

demanding context of healthcare services.

Work engagement is extremely important in nursing, impacting both

service quality and nurses' occupational health. According to (Mehrad, 2021)

explores the complex relationship between nursing supervisors' leadership styles

and job commitment, focusing on the mediating function of perceived

organizational support (POS). Transformational and transactional leadership both

correlate favorably with work participation; however, laissez-faire has a negative

correlation. The study emphasizes the importance of POS, which positively

correlates with job participation and acts as a strong mediator in the link between

leadership styles and workplace engagement. Transformational and transactional

leadership appear to have significant impacts on nurses' attitudes and

engagement, but laissez-faire leadership reduces job engagement. The findings

make concrete recommendations for health care organizations to improve

employee engagement by cultivating successful leadership styles and creating a

supportive organizational environment.

Value of opinions
11

A research from (Rogers, 2018), demonstrates that people value two

distinct types of respect: ‘Owed’ and ‘Earned.' Owed respect meets the universal

need to feel valued and included. It rests on the concept that all individuals have

inherent value and the right to be treated with dignity. When owed respect is

lacking, it manifests as over-monitoring (i.e., micromanagement), distrust,

misconduct and indifference (i.e., making people feel like they are easily

replaceable). Disrespect can lead to a toxic atmosphere that diminishes joy and

fulfillment, leading to dissatisfaction and burnout. Earned respect recognizes

individuals who have gone above and beyond expectations. It meets the need to

feel valued for accomplishments and a job well-done. Neglecting to provide

earned respect can reduce motivation and accountability.

Respect is also established by supporting other members of the health

care team. especially when nurses are voicing out their opinions. Speaking

poorly of another service or health care professional undermines patients’

confidence in the entire health care team and lowers their impression of the

system. Interactions with colleagues can be improved by always assuming best

intentions and giving other people the benefit of the doubt. Before reaching a

negative conclusion, ask questions to clarify and assume that best intentions

were in mind. A culture of respect also recognizes that everyone in the

organization plays a meaningful role in the ability to care for patients. All

members of the team are valued and have important contributions to make.

On the other hand, (Mason, 2016) launched a ‘Respect for People’

initiative that engaged all of their employees in approaches to respecting one


12

another in the workplace. The program involved training, simulation and defining

what respect meant. The outcome was a greater sense of personal ownership for

how employees respect, support and appreciate their coworkers. The following is

their “Top 10” list of ways to show respect: (1) Listen to understand, (2) Keep

your promises, (3) Be encouraging, (4) Connect with others, (5) Express

gratitude, (6) Share information, (7) Speak up, (8) Walk in their shoes, (9) Grow

and develop, (10) Be a team player.

Additionally, the study by (Hutchinson et al., 2004) highlighted the nurses’

opinions regarding barriers to, and facilitators of, research utilization in the

practice setting. Many researchers have explored the barriers to research uptake

in order to overcome them and identify strategies to facilitate research utilization.

However, the research–practice gap remains a persistent issue for the nursing

profession. This results in the greatest barriers to research utilization reported

included time constraints, lack of awareness of available research literature,

insufficient authority to change practice, inadequate skills in critical appraisal and

lack of support for implementation of research findings. Greatest facilitators to

research utilization reported included availability of more time to review and

implement research findings, availability of more relevant research and colleague

support. In conclusion, one of the most striking features of the findings of the

present study is that perceptions of Australian nurses are remarkably consistent

with reported perceptions of nurses in the US, UK and Northern Ireland during

the past decade.

Support to Nurses
13

Additionally, the (Desai, 2024) study highlighted the vital need of effective

communication in the nursing field. Building relationships with patients,

promoting communication among medical staff, and creating a secure and

comforting environment are all vital tasks for nurses in hospital settings. (Desai,

2024) study further highlighted the vital role that effective communication plays in

the nursing profession. In hospital settings, it is imperative that nurses establish

trusting connections with their patients, promote communication among medical

professionals, and create a secure and comforting environment. Thus, one of

the reasons effective communications is crucial in nursing is to promote patient

safety. Clear and concise communication reduces errors that could have harmful

repercussions. Healthcare professionals and patients can better understand

each other's medical histories, present illnesses, and any particular care-related

concerns when they communicate effectively. Furthermore, good communication

facilitates the easy exchange of information between nurses and other members

of the healthcare team.

(Poikkeus et al., 2018) research indicates that Nurses’ ethical competence

has been identified as a significant factor governing high quality of care.

However, nurses lack support in dealing with ethical problems, and therefore

managerial support for nurses’ ethical competence is needed. Despite the

findings that ethical competence was estimated at a high level among nurse

leaders, perceptions of support for nurses’ ethical competence were not at a

satisfactory level. At the organizational level, nurse leaders need to inform of

ethical procedures and practices in orientation; encourage multidisciplinary ethics


14

discussions and collaboration; and support nurses at an individual level to

participate in ethics education, multidisciplinary ethics discussions and in solving

ethical problems.

Understanding the role that social support plays in keeping nurses from

experiencing burnout syndrome is crucial. According to (Velando et al., 2019),

burnout is a common occurrence in the nursing field. It stems from prolonged

exposure to stress in the healthcare setting and has three components:

depersonalization, diminished personal accomplishment, and emotional

weariness. The help and shielding provided by others, or social support (SS), is a

predictor and shield against burnout syndrome. The findings showed that all of

the examined papers mentioned burnout, albeit to varying degrees, and that the

support that coworkers and supervisors provided to nurses at work was crucial in

averting the syndrome. There isn't much agreement on the amount of SS

received, though, and there isn't much literature on the subject to date. Plans for

preventing burnout should be created with special consideration for SS in order

to improve the care that nurses offer and their own quality of life.

The viewpoints of nurse managers about interventions meant to assist

nurses who are second victims of patient safety incidents are examined in a

piece of literature by (Järvisalo et al., 2023). The study suggests that in order to

enhance general support, there should be a greater understanding of the second

victim phenomena and a culture of open, nonjudgmental patient safety. With a

focus on the potential to improve nurse well-being, lessen the negative impacts

of patient safety incidents, and have a positive worldwide influence on patient


15

safety, the implications for the nursing profession and patient care are significant.

The study emphasizes how crucial nurse managers' roles are and how complete

support systems that are based on raised awareness and well-coordinated

operating models are necessary.

Additionally, attention has been focused on nurses' organizational

commitment and nurse supervisors' assistance during organizational transition.

This study underlines the relevance of frontline nurse management support,

covering both preparation for organizational change and personal counseling, in

retaining nurses' organizational commitment during hospital organizational

changes. The complex results imply that depending on the stage of a nurse's

career, the efficacy of each kind of assistance may differ. Notably, personal

counseling was found to be more important in affecting organizational

commitment for nurses with more than 20 years of experience than

organizational change readiness. This emphasizes the necessity of customized

support plans for nurses undergoing organizational transitions based on their

career stages.

In conclusion, the reviewed literature emphasizes the critical role of

support structures, ethical competence, and organizational climate in shaping

nurses' well-being, ethical practices, and overall job satisfaction. Addressing

these aspects through robust support mechanisms, ethics education, and

fostering collaborative environments holds the potential to significantly improve

nursing staff's experiences and the quality of care provided in healthcare

settings.
16

Training opportunities

(Macedo, 2023) alludes to the difficulties of nursing schooling and

preparing in an emergency unit. The discoveries shed light on fundamental parts

like prosperity, satisfaction, and inspiration, underscoring their importance in

forming the instructive climate inside the structure of expert movement. The

review underlines the pertinence of hierarchical strategies that energize relational

associations, which assist experts with being more ready to adopt a prize-

situated strategy for progressing instruction and preparing. The close connection

between the formal, informal, and non-formal components of the educational

process is one notable feature. The review finishes by featuring that an

association's allure is straightforwardly corresponding to the worth and

acknowledgment it conveys to medical caretakers. Besides, it advances a

proportional dynamic, stressing the connection between an emergency clinic's

help for state-of-the art treatment and experts' proactive commitment to social

events and utilizing logical data. This study includes knowledge of the

interconnected elements that influence schooling and preparing approaches for

attendants in basic consideration units, adding to the more prominent issue of

expert advancement in medical services settings.

Moreover, research was done by (Haken et al., 2021) investigates the link

between education, training, and patient safety in the context of using advanced

medical technology (AMTs) in home care. The study, which focuses on

specialized knowledge, skills, and risk awareness, looks at nurses' experiences

with educational interventions and organizational reporting systems. The cross-


17

sectional study of 209 home care nurses revealed common educational

approaches such as nurse instruction, practical skills training, and theoretical

knowledge acquisition. Despite a focus on patient safety, the study finds possible

risk concerns, such as nurses utilizing AMTs without competence assessment.

While most respondents are aware of incident reporting mechanisms, only half

receive regular feedback on the actions taken in response to reported

occurrences. The findings emphasize the necessity of structured and

comprehensive training, particularly in practical skills, for improving patient

safety, as well as the critical role of effective incident reporting systems within

healthcare institutions.

Furthermore, the contribution of nurses to health policy and advocacy

requires leaders to provide training and mentorship. The research by (Turale et

al., 2019) emphasized that at this crucial stage in nursing’s development, key

organizations around the world are voicing the need for nurses to become more

involved in leadership, advocacy and policy making. The importance of

leadership and health policy training cannot be overemphasized. However, the

widespread education and training of nurses about policy is yet to be realized.

Moving nurses from being the recipients and implementers of health policy

decisions to being leaders with a strong voice in the development or reform of

policy will take concerted, strategic effort into the future. We argue that for nurses

around the world to take their place at decision-making tables and to be rightfully

engaged in policy, health reform and advocacy, nurse leaders need to provide

them with access to well-thought-out policy training programmes. This access


18

needs to be wide-ranging, from exposure to policy knowledge in undergraduate

education to more specialized graduate programs focused in every specialization

on some aspects of policy, through to a variety of continuing educational

opportunities.

Mentorship programs

(Bölenius et al., 2023) study emphasized the significance of creating an

evidence-based mentorship program for recently licensed nurses. The Nordic

countries have a significant issue with high turnover among newly qualified

nurses (NQNs), which calls for evidence-based retention solutions. Research

demonstrates the efficacy of mentorship programs, although they are not

routinely implemented in medical facilities. Thus, the goal of this Nordic

cooperative effort was to create a workable, evidence-based mentoring program.

According to their findings, a mentorship program serves as a framework that

outlines the various roles and duties of mentors and first-line managers within the

units. Regular development talks with mentees (new hires) highlight the critical

role of intermediate managers. Based on each mentee's specific and indicated

need for support, mentors and mentees should schedule regular conversations.

For the first six weeks, it is recommended to have the reflective talks once a

week, then progressively fewer. Furthermore, digital content was created and

made available to the attendees. Using the double diamond approach to develop

a mentorship program in close collaboration with clinical practice staff has shown

to be successful.
19

Additionally, (Tan et al., 2023) highlighted the outline of nurse prescribing

education programs. They stressed how the role of nurse prescribers is evolving

quickly to keep up with the growing demand for healthcare across the globe.

Nonetheless, prescribing is a difficult procedure that necessitates the right

training for nurses. The authors came to the conclusion that the substance and

style of nurse prescribing education vary significantly based on the results. The

advantages of developing educational initiatives to get nurses ready to write

prescriptions are highlighted in this scoping review. Nurses still have some unmet

requirements when it comes to prescribing education, though. Long-term effects

require more longitudinal research and assessment instruments. In order to

increase nurse motivation and the caliber of instruction, future nurse prescription

education programs should take into account the dual mentorship system,

interactive educational activities, and specialized courses.

Stress management initiatives

Stress at work can have a detrimental impact on one's health and quality

of life because nursing is seen as a difficult profession. This study looked into

how nurses' quality of life and caregiving practices were correlated with job

stress. An imbalance between providing high quality care and managing or

minimizing the assault of stressors can lead to increased job stress. (Babapour

et al., 2022) highlighted the crucial role of nurses' job stress and its impact on

quality of life and caring behaviors. Nurses are expected to provide safe, high-

quality healthcare in working environments where resources are limited and

responsibilities are growing. In general, the outcomes of this study demonstrated


20

that employed nurses had greater levels of perceived job stress that can have

detrimental consequences on their quality of life and caring behaviors.

Workplace stress can put nurses' physical and emotional health in danger, sap

their energy and productivity, and prevent them from giving patients the

necessary nursing care, all of which have a detrimental effect on patient

outcomes. Investigating the stressors and making appropriate plans are

therefore necessary to get rid of these elements. By offering educational

programs to properly introduce this profession to the community, nurses'

challenges and concerns can be better understood, which will ultimately improve

their quality of life. That being said, it is advised that the organizational level

handles the first administration. A hospital manager can enhance the quality of

life and caring behaviors of nurses by offering cognitive-behavioral intervention

programs that target workplace stressors and teach effective coping strategies.

These programs also aim to teach soft skills like teamwork, communication, and

behavior management. A purposeful education in nursing professional values is

crucial for nursing schools.

Moreover, research by (Chesak et al., 2019) highlighted the Stress

Management Interventions for Nurses. They emphasized that nursing literature

contains numerous studies on stress management interventions for nurses, but

their overall levels of evidence remain unclear. Holistic nurses use best-available

evidence to guide practice with self-care interventions. Ongoing discovery of

knowledge, dissemination of research findings, and evidence-based practice are

the foundation of specialized practice in holistic nursing. This supportive


21

approach positively impacts various stress management interventions for nurses,

most of which are aimed at treatment of the individual versus the environment.

Contemporary studies only moderately meet the identified standards of research

design. Issues identified include lack of randomized controlled trials, little use of

common measurement instruments across studies, and paucity of investigations

regarding organizational strategies to reduce nurses’ stress.


20

Theoretical Framework

This study is primarily anchored to the Leadership and Job Demands-

Resources Theory (Tummer et al., 2021), the three quotes have been used in

this theory that leadership is essential for employee’s well-being and

performance (Antonakis et al., 2017). These quotes are: (1) “Inspirational

leadership as a work resource might lead to positive attitudes, such as happiness

at work.” (Salas-Vallina and Fernandez 2017), p. 628), (2) “In line with a job

demands-resources perspective, destructive forms of leadership may be

perceived as demands or stressors that increase the propensity to drink among

subordinates.” (Nielsen et al., 2018), p. 575), and (3) “Transformational

leadership behaviors could play a pivotal role than work organization factors by

acting simultaneously on perceived job resources and job demands.” (Fernet et

al., 2015), p. 27).

They also show that scholars link leadership to Job Demands-Resources

(JD-R) theory. The Job Demands-Resources (JD-R) theory is often used to

analyze how the work environment affects well-being and performance (Bakker

et al., 2017). The third point and the one we want to emphasize is that the quotes

show that scholars connect leadership and JD-R theory in various ways. Some

see leadership as a job resource (quote 1), others as a job demand (quote 2),

and still others see leadership not as a job resource or a job demand but as a

factor influencing job demands and resources (quote 3) offers valuable insights

into understanding the dynamics of organizational support and its impact on

nurses within healthcare settings. This theory revolves around the concept of
21

social exchanges within the workplace, where individuals engage in reciprocal

relationships with their organization. In the context of nursing, a supportive

organizational climate encompasses various facets, such as leadership support,

adequate resources, clear communication channels, and opportunities for

professional development. When an organization provides these supportive

elements, it creates a framework for positive social exchanges between the

nurses and the workplace.

Job Demands–Resources (JD-R) theory (Figure 1) explains how the

organizational environment impacts employee well-being and performance. A

central proposition in JD-R theory is that although employees work in various

sectors such as academia, manufacturing, transport, or finance their job

characteristics can be classified into two categories: job demands and job

resources.

Figure 1

Figure 1. Job Demands–Resources (JD-R) theory, adapted from Bakker &

Demerouti (2017).

Job demands are job aspects that require sustained effort and are,

therefore, associated with physiological and psychological costs (Demerouti et


22

al., 2001); (Bakker & Demerouti, 2017). Examples include having a high

workload, experiencing conflicting demands from managers and clients, and

bullying. Job resources refer to aspects of the job that help reach work-related

goals, reduce job demands and the associated costs, and stimulate personal

growth and development (Demerouti et al., 2001). Examples are social support

from colleagues, having the freedom to decide whether to work at home or the

office, and having opportunities to be promoted. A fundamental proposition of

JD-R theory is that job demands and job and personal resources activate

different processes (Demerouti et al., 2001). Job demands can lead to a health-

impairment process: having high job demands such as an extreme workload

leads to constant overtaxing and, in the end, to burnout. Burnout happens when

“one is cynical about the value of one's occupation and doubtful of one's capacity

to perform” (Maslach et al., 1996), p. 20).

JD-R theory has also incorporated two self-reinforcing paths Bakker et al.,

(2017). A positive self-reinforcing path or gain spiral involves job crafting. People

craft their jobs when they proactively change their job demands and resources

(Wrzesniewski et al., 2001); (Tims et al., 2012). For instance, a junior scholar can

increase her job resources by asking for regular feedback from her supervisor.

These increased job resources lead to even higher motivation, thereby restarting

the positive self-reinforcing path, or “gain spiral” (Hobfoll, 1989); (Van Wingerden

et al., 2017). However, not all self-reinforcing paths are positive. Scholars

highlighted the negative self-reinforcing path or loss spiral known as self-

undermining. Self-undermining is “behavior that creates obstacles that may


23

undermine performance” (Bakker et al., 2014) p. 115). Say that an accountant

experiences burnout. Because of this burnout, he starts making mistakes. As his

work quality diminishes, his director asks him to think about a plan to improve his

work. This additional task increases his workload, restarting the self-undermining

cycle (Bakker & Wang, 2020).

By highlighting three ways in which leadership can impact employees' job

characteristics. First, leaders can aim to influence job demands and resources

directly. For instance, when employees experience a high workload, leaders can

help reduce this job demand by deciding what the priorities are for the

organization and which work aspects can safely be ignored (Hesselgreaves &

Scholarios, 2014). Leaders can also increase job resources. For instance,

leaders can increase job autonomy by letting employees decide when and where

to work (Gajendran & Harrison, 2007). However, sometimes leaders cannot

change job demands and resources directly. Such situations often occur for mid-

level leaders. However, even in such cases, leaders can be helpful. Hence, the

second way in which leaders can be influential is by moderating job demands

and resources. For instance, (Syrek et al., 2013) showed that transformational

leadership lowered the impact of time pressure on work-life balance and

exhaustion. They conclude that transformational leadership is important for

employee work–life balance and exhaustion when time pressure is high. Hence,

even when leaders cannot influence a job characteristic in this case, time

pressure they can buffer the effects of such a job characteristic. The third way in

which leadership can affect job characteristics of employees is by influencing job


24

crafting and self-undermining. For instance, leaders can aim to make it easier for

people to craft their jobs. When leaders give autonomy to their employees and

are open about their own weaknesses, employees can feel the freedom to seek

new challenging projects, learn new skills, and ask for feedback (Harju et al.,

2018).

In conclusion, there is an abundance of studies on the connections

between leadership and JD-R theory. We identified three ways in which

leadership can influence the elements of JD-R theory. Leadership can (1) directly

impact job demands, job resources, and personal resources, (2) moderate the

link between job/personal resources and motivation as well as the link between

job demands and strain, and (3) directly impact follower job crafting and self-

undermining. We also indicated methodological and theoretical research gaps

that scholars can address to take the field forward. These include strengthening

research designs, using proper measurements of leadership concepts, clarifying

the mechanisms underlying the connections between leadership and JD-R, and

researching negative leadership concepts. Studying leadership and JD-R theory

should prove to be a timely and productive endeavor for researchers and

practitioners alike.

Conceptual Framework

To investigate the nurses’ perception about the organizational climate and

support they get in working in private hospitals. The conceptual framework of this

study was constructed based on literature reviews of nurses’ organization and

work status and its related factors.


25

Figure 1 shows the relationship of the variables of the study. The

independent variable is organizational climate indicated by Communication

effectiveness, Leadership support, and Value of opinions within the hospital.

The dependent variable is support to nurses, indicated by Training

opportunities, Mentorship programs, and Stress management initiatives.

Independent Variable Dependent Variable

Figure 1. Conceptual Framework of the Study

Research Objectives

This study aimed to investigate the Organizational climate and Support to

nurses in private hospitals.

Specifically, it aims to:

1. Determine the quality of organizational climate among nurses in private

hospitals in terms of Communication effectiveness, Leadership support,

and Value of opinions; and

2. Determine the level of support to nurses in private hospitals in terms of

Training opportunities, Mentorship programs, and Stress management

initiatives.
26

Scope and Limitations of the Study

This study focused primarily on organizational climate and support to

nurses in private hospitals in North Cotabato. Organizational climate focused on

Communication effectiveness, Leadership support, and Value of opinions; while

support to nurses will cover Training opportunities, Mentorship programs, and

Stress management initiatives.

Furthermore, it also determined the significant relationship between

organizational climate and support to nurses in private hospitals.

Definition of Terms

Organizational climate. This refers to situations covering Communication

effectiveness, Leadership support, and Value of opinions.

Support to Nurses. This refers to the situations covering Training

opportunities, Mentorship programs, and Stress management initiatives.

Communication effectiveness. This refers to the organizational climate

which involves timely and clear dissemination of important information to staff

members, coupled with a supportive culture that encourages open

communication and feedback.

Leadership support. This refers to the organizational climate which is

characterized by responsiveness to staff concerns, encouragement of

professional growth, and active engagement with the nursing team.

Value of opinions. This refers to the organizational climate which

emphasizes the significance attributed to the input of nursing staff in decision-

making, improvement initiatives, and the existence of mechanisms that


27

encourage open communication, including anonymous channels for expressing

opinions and concerns.

Training opportunities. This refers to the support for nurses which

encompasses a proactive approach to continuous learning and development for

nursing staff. It involves regular and relevant training sessions, effective program

design, and customization to address specific needs, all contributing to the

ongoing enhancement of skills and knowledge within the nursing workforce.

Mentorship programs. This refers to the support to nurses which

involves a structured approach to fostering the development of nursing staff by

pairing them with experienced mentors.

Stress management initiatives. This refers to the support to nurses

which involves proactive efforts to address and alleviate stress among nursing

staff.
CHAPTER 2

METHODOLOGY

This chapter covers the research design, research locale and participants,

research instrument, and the data gathering procedure and data analysis that

was utilized in the study. Moreover, ethical consideration is also mentioned and

provided.

Research Design

This study employed a descriptive correlation quantitative type of research

to examine the complex relationship between organizational climate and support

to nurses in private hospitals. This method seeks to give a thorough account of

the current organizational climate and closely examined the relationships

between different facets of the organizational climate and the nursing staff's

support systems. Combining quantitative, correlational, and descriptive

approaches show promise for providing a holistic view of organizational

dynamics and useful insights for improving support systems and cultivating a

supportive work environment for nurses in private hospital settings.

Research Locale and Participant

The researchers selected fifty (50) staff nurses who are available from any

private hospitals in Kidapawan City, North Cotabato. The participants of the study

were determined according to the following criteria:

a. nurses who are currently working, or those with one year and above

working in the hospital; and


29

b. has the willingness to participate in the study.

The convenience sampling method was used to select the study

participant, Babbie (2016) stated that, convenience sampling involves selecting

participants based on their availability and accessibility.

Research Instrument

The research instrument for this quantitative study is a structured

questionnaire which has been validated and includes measures that identified

and interpreted the study variables. The researchers adopted a survey

questionnaire from the NHS Staff Survey (2021), Nursing and midwifery retention

self-assessment tool: staff survey questions to support the Nursing and midwifery

retention self-assessment tool. The survey aimed to systematically assess staff

nurses' perceptions regarding two key aspects: organizational climate and

support systems within their respective hospital settings.

The questionnaire comprised sections focusing on demographic

information, organizational climate, and support systems. The demographic

section collected basic details such as age, gender, years of nursing experience,

department/unit, and hospital type to understand the profile of the participants.

The survey's quantitative nature allows for structured data collection using

standardized responses, enabling statistical analysis to identify trends, patterns,

and correlations within the perceptions of organizational climate and support

systems among the 50 staff nurses. By administering this instrument to staff

nurses from different hospitals, the study aimed to gather diverse perspectives

and quantifiable insights into how nurses perceived the organizational climate
30

and support provided in various private hospital settings, contributing to a

comprehensive understanding of these crucial aspects in the nursing profession.

Data Gathering Procedure

The researchers were guided by the following guidelines in conducting the

data gathering:

Letter of approval. The researchers formulated a letter of approval noted

by the research adviser, to ask for permission to carry out a study from the

nursing department of a particular private institution. Moreover, an informed

consent has been formally noted to inform the prospective participants about the

study and request their participation.

Consent of the participants. After the approval, the researchers

presented a consent to the possible participants which was an indication that

they to take part in the study. This consent ensures that the decision of the

participants to participate in the study is not forced in any way.

Conduct the survey. The researchers administered the survey in a

suitable environment. Utilizing convenience sampling, 50 staff nurses were

selected based on their availability and willingness to participate. The study was

conducted in person, providing clear instructions for completion and ensuring

confidentiality of responses.

Data Analysis

This study interpreted data through descriptive statistics, a crucial

methodology for summarizing and elucidating the main features of our dataset.
31

This aimed to provide a clear and accessible overview, facilitating the

comprehension and interpretation of the extensive data collected for our analysis

(Peck et al., (2019). Thus, various statistical tools were utilized to aid the data

analysis. The tools include the following.

Frequency Distribution. Is an organized tabulation or graphical

representation of the number of individuals in each category on the scale of

measurement. It allows the researchers to have a glance at the entire data

conveniently. It shows whether the observations are high or low and also whether

they concentrated in one area or spread out across the entire scale

(Manikandan, 2011).

Mean. A mathematical measure that defines a specific number as a

representation of a population that has a precise analytical origin. Measured

when some values are more significant than the others in a set of data

(Manikandan, 2011).

Pearson r. It calculates the appearance given by a p-value and the

strength given by the coefficient r between negative one and positive two. Also,

Pearson r was used when its underlying assumptions are satisfied. In addition, if

the result is significant, that is the time to state that a correlation exists (Cohen,

2013).

Percentage. It is utilized to know how many of the participants gave a

particular answer. Generally, percentage is reported when the responses have

discrete categories (Korb, 2013)


32

Ethical Considerations

Ethical considerations were crucial in research involving human subjects.

In a study focusing on nurses' perceptions of organizational climate and support

in private hospitals, several ethical considerations were taken into account:

Informed Consent. Ensures that participants specifically the Staff nurses,

were fully informed about the study's purpose, procedures, potential risks, and

benefits before their participation. The researchers obtain their voluntary and

informed consent, clarifying their right to withdraw from the study at any time

without consequences.

Confidentiality and Anonymity. This step is to safeguard the

confidentiality of participants' information. The researchers used coding systems

or pseudonyms to anonymize responses, ensuring that individual responses

cannot be linked to specific individuals. Moreover the collected data were stored

securely ensuring that only de-identified information were shared when

necessary.

Protection of Participants' Rights. This step was applied by respecting

the rights and dignity of participants throughout the research process. Where the

researchers ensured to minimize any potential harm or discomfort to the

participants arising from the study. Additionally, participants were not coerced or

pressured into participating and that their participation is entirely voluntary.

Beneficence and Non-maleficence. The researchers strive to maximize

benefits and minimize harm to participants. They also ensured that the research

aims to benefit the nursing profession by identifying areas for improvement in


33

organizational support while avoiding any adverse impacts on participants' well-

being.

Approval from Ethics Committees. The researchers seek approval from

relevant ethics committees or institutional review boards (IRBs) before initiating

the study. Moreover, they complied with the ethical guidelines and regulations set

forth by these committees, ensuring that the research design, procedures, and

participant interactions aligned with ethical standards.

Transparent Communication. Clear and transparent communication with

participants regarding the research process was maintained, including any

updates or changes that may occur. Researchers provide avenues for

participants to ask questions or raise concerns throughout the study.

Professional Integrity. This research was conducted with honesty,

integrity, and respect for participants' rights. Researchers adhered to

professional standards and ethical guidelines outlined by professional

organizations or institutions.

By prioritizing these ethical considerations, researchers were able to

establish ethical integrity of their study while respecting the rights and well-being

of the nurses participating in the research on organizational climate and support

in private hospitals.
CHAPTER 3

RESULTS AND DISCUSSION

This chapter deals with the presentation, analysis and interpretation of

data gathered, and discussion of statistical findings that were analyzed through

mean, weighted mean, and Pearson r to investigate the organizational climate

and support to nurses in private hospitals.

Quality of Organizational Climate

The first research objective focused in determining the quality of

organizational climate among nurses in the private hospital in terms of

communication effectiveness, leadership support, and value of opinions.

Communication Effectiveness

Table 1 presents quality of organizational climate among nurses in terms

of communication effectiveness with a weighted mean of 4.49, described as

often which means that this is true most of the time.

Data revealed that nurses always communicated with important updates

and changes, and clarity of communication regarding institution’s policies and

procedures is evident. The findings imply effective teamwork and patient care

within the organizational climate among nurses, which leads to improved patient

outcomes, enhanced efficiency, and reduced errors. It emphasizes the

importance of effective communication to promote maximum performance and

quality of care.
35

Based on the research conducted by Noviyanti et al., (2021), professional

nursing practice is based on effective communication, according to the American

Nurses Association. A high degree of communication satisfaction among nurses

can be attributed to the freedom to express ideas and recommendations to other

medical professionals. Adopting a positive mindset while implementing patient

safety standards may be enhanced by a supportive work environment, which can

also help nurses feel more confident in expressing their opinions.

Further, nurses often encountered situations where inadequate

communication among staff members led to errors or delays in patient care;

nurses feel that communication breakdowns negatively affect their ability to

perform nursing duties effectively; and nurses feel comfortable providing

feedback or suggestions about communication gaps within the institution. This

implies that problems in terms of poor communication within hospitals emphasize

the importance of overcoming communication problems. When nurses are

comfortable providing feedback, it indicates an opportunity for improvement. The

hospitals may improve patient outcomes, increase organizational performance,

and proactively address challenges by promoting open communication and staff

feedback.

In accordance with research by Cho et al., (2023), nurse managers should

strongly encourage open communication within their team and show that they

are prepared to hear, discuss, and act upon staff recommendations, ideas, and

concerns in order to improve patient safety. If nurses feel that speaking out is

encouraged rather than invalidating their opinions, they will be more inclined to
36

own up to their mistakes, challenge the status quo, and provide

recommendations to enhance patient safety and care quality.

Table 1 Quality of Organizational Climate Among Nurses in terms of


Communication Effectiveness
Statement Mean Description
1. Nurses are communicated with important updates 4.58 Excellent
and
changes
2. Nurses have the clarity of communication regarding 4.54 Excellent
institution’s policies and procedures.
3. Nurses feel comfortable providing feedback or 4.40 Satisfactory
suggestions about communication gaps within the
institution
4. Nurses feel that communication breakdowns 4.46 Satisfactory
negatively affect their ability to perform nursing duties
effectively.
5. Nurses have encountered situations where 4.46 Satisfactory
inadequate
communication among staff members led to errors or
delays in patient care.
Weighted Mean 4.49 Satisfactor
y
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor

Leadership Support

Table 2 states that the quality of organizational climate among nurses in

terms of leadership support with a weighted mean of 4.24, is described as often

observed, which means that this is true most of the time.

Data imply that nurses are often responsive towards institutional

leadership addressing staff concern; perceive understanding and empathy from

their immediate supervisors or managers towards the challenges faced by

nursing staff; actively engaged by the institution’s leaders to address challenges


37

or foster improvements; believe that the hospital's leadership values their input

and suggestions in decision-making processes; and nurses have the

encouragement provided by the institution’s leaders for professional growth

among the hospital staff. Support from leaders in the form of responsiveness,

empathy, and engagement with nursing staff members increases staff

confidence, fosters better teamwork, empowers decision-making, and expands

nursing staff members' prospects for professional development.

Research has shown that head nurses play a critical role in leading

nursing staff members. According to She et al. (2024), as the grassroots leaders

of frontline nursing staff, head nurses play a crucial role in influencing the

development of nursing organization. Support from leaders is essential in

ensuring patient safety and promoting professional growth among nurses.

Therefore, creating an atmosphere that is favorable to the growth of the nursing

staff and the provision of high-quality patient care requires the participation and

support of head nurses."

Table 2 Quality of Organizational Climate Among Nurses in terms of


Leadership Support
Statement Mean Description
1. Nurses are responsive towards institutional 4.44 Satisfactory
leadership
addressing staff concerns
2. Nurses have the encouragement provided by the 4.16 Satisfactory
institution’s leaders for professional growth among
the
hospital staff.
3. Nurses are actively engaged by the institution’s 4.20 Satisfactory
leaders to address challenges or foster
improvements.
4. Nurses perceive understanding and empathy from 4.22 Satisfactory
their immediate supervisors or managers towards the
challenges faced by nursing staff.
38

5. Nurses believe that the hospital's leadership values 4.18 Satisfactory


their input and suggestions in decision-making
processes.
Weighted Mean 4.24 Satisfactory
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor

Value of Opinions

Table 3 shows the quality of organizational climate among nurses in terms

of value of opinions with a weighted mean of 3.99, described as often observed,

which means that this is true most of the time.

Data shows that often, nurses are considered in decision-making

processes within the institution; their suggestions for improving work processes

are being acknowledged and recognized by the institution; they have the

opportunity to voice out their opinions and concerns anonymously; they believed

that there are effective mechanisms in place for voicing opinions and contributing

to the improvement of hospital operations; and when they perceived lack of

interest from their hospital management or colleagues when sharing opinions or

ideas, they felt discouraged. The findings show that when nurses are actively

involved in decision-making and their opinions are recognized, it fosters a

supportive work atmosphere.

According to Samuel et. al., (2018), critical care nurses perceive

themselves as advocates for patients' well-being, particularly in situations where

decisions may carry the risk of provoking clinical or ethical controversy. In such

instances, a joint approach to decision-making, predominantly between nurses


39

and doctors, is typically adopted. This collaborative decision-making process

highlights the recognition of nurses' expertise and opinions in patient care,

fostering a supportive work atmosphere.

Table 3 Quality of Organizational Climate Among Nurses in terms of


Value of Opinions
Statement Mean Description
1. Nurses are considered in decision-making processes 3.86 Satisfactory
within the institution.
2. Nurses’ suggestions for improving work processes 4.10 Satisfactory
are
being acknowledged and recognized by the
institution
3. Nurses have the opportunity to voice out their 3.86 Satisfactory
opinions
and concerns anonymously.
4. Nurses believe there are effective mechanisms in 4.00 Satisfactory
place for voicing opinions and contributing to the
improvement of hospital operations.
5. Nurses have felt discouraged from sharing opinions 4.14 Satisfactory
or
ideas due to a perceived lack of interest or
receptiveness from hospital management or
colleagues.
Weighted Mean 3.99 Satisfactor
y
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor

Support to Nurses

The second research objective focused on determining the level of

support to nurses in private hospitals in terms of training opportunities,

mentorship programs, and stress management initiatives.

Training Opportunities
40

Table 4 displays the level of support to nurses in private hospitals in terms

of training opportunities with a weighted mean of 4.05, described as often

observed, which means that this is evident most of the time.

Data revealed that nurses in private hospitals often believe that training

sessions provided by the hospital contribute significantly to their ability to deliver

quality patient care, because they experienced instances where the lack of

training opportunities has hindered their professional growth within the hospitals.

Furthermore, they also confirmed that they were provided with, training

sessions/workshops to enhance nursing skills or knowledge. Moreover, the

institution also tailored them with training programs addressing specific needs,

and offers a relevant and effective training programs for them. The findings imply

that nurses in private hospitals generally perceive that access to comprehensive

training sessions directly correlates with their capacity to provide high-quality

patient care, highlighting a correlation between training opportunities and

professional development.

The findings agree to the statement of Rawashdeh & Tamimi (2020) that

hospitals are urged to enhance employee perception of training and correlated

development opportunities, so as to fulfill their employees’ needs in terms of

organizational development and also expectations. The hospital can achieve this

by giving effective and extensive training programs and advocating supervisors

to motivate their subordinates to participate in the training programs.

Table 4 Support to Nurses in Private Hospitals in terms of Training


Opportunities
Statement Mean Description
1. Nurses are provided with training 4.02 Satisfactory
41

sessions/workshops
to enhance nursing skills or knowledge
2. The institution offers a relevant and effective training 3.96 Satisfactory
programs for the nurses
3. Nurses are tailored with training programs to address 3.98 Satisfactory
specific needs.
4. Nurses believe that training sessions provided by the 4.24 Satisfactory
hospital contribute significantly to their ability to
deliver
quality patient care.
5. Nurses have experienced instances where the lack 4.04 Satisfactory
of
training opportunities has hindered their professional
growth within the hospital.
Weighted Mean 4.05 Satisfactor
y
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor
Mentorship Program

Table 5 reflects that level of support to nurses in private hospitals in terms

of mentorship program has a weighted mean of 4.30, described as often, which

means that this is observed most of the time.

Data revealed that nurses often perceive mentorship program to be

beneficial for professional development; they have received constructive

feedback and guidance from mentors that significantly influenced their

professional development; the senior nursing staff were willing to provide

guidance and support; and they perceive the mentorship programs as integral to

their success and satisfaction within the hospital which are true most of the time.

The findings indicate that nurses widely regard mentorship programs as

instrumental for their professional growth, emphasizing the substantial impact of


42

constructive feedback and guidance from experienced mentors. This

underscores the willingness of senior nursing staff to offer valuable support,

reflecting the pivotal role of mentorship programs in fostering nurses’ success

and job satisfaction within the hospital environment, as validated by their

experiences.

The findings are concomitant to the study of Rossiter et. al., (2024) stating

that Sustainable mentoring programs will be an important mechanism for

supporting the expanding roles required of nurses working in primary health. It

has been suggested that mentoring is one of the “most effective ways of helping

individuals to develop” yet outcomes have been reported to vary widely (Stoeger

et al., 2021). A systematic scoping review identified mentoring in medicine as

integral to nurturing professional identity formation. Toh et al. (2022) stated that,

positive benefits in the hospital setting have been described as supporting the

delivery of quality person-centered care and collegial workplace relationships

(Coventry & Hays, 2021). In the face of high levels of staff turnover, mentoring

relationships have also been identified as a strategy to support and build a

resilient nursing workforce (Hoover et al., 2020).

Table 5 Support to Nurses in Private Hospitals in terms of Mentorship


Program
Statement Mean Description
1. Nurses are structured with mentorship programs 4.02 Satisfactory
available for novice or junior nursing staff
2. Nurses perceive mentorship program to be beneficial 4.44 Satisfactory
for professional development
3. Senior nursing staff are willing to provide guidance 4.38 Satisfactory
and
support
4. Nurses have received constructive feedback and 4.40 Satisfactory
guidance from mentors that significantly influenced
43

their professional development.


5. Nurses perceive the mentorship programs as integral 4.28 Satisfactory
to their success and satisfaction within the hospital.
Weighted Mean 4.30 Satisfactor
y
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor

Stress Management Initiatives

Table 6 depicts the level of support to nurses in private hospitals in terms

of stress management initiatives with a weighted mean of 4.06, described as

often which means that this is true most of the time.

Data revealed that nurses in private hospitals often encountered instances

where the absence of stress management programs has negatively impacted

their mental health in the workplace; they believe that access to stress

management programs positively influence their job satisfaction and

performance; they were also offered by the institution with initiative and

resources to manage stress; the programs or resources provided are effective to

the nurses; the stress management tools are also readily accessible for them.

The findings highlight that nurses within private hospitals frequently face

challenges stemming from the absence of stress management programs, which

detrimentally affect their mental well-being in the workplace. However, they

perceive access to such programs as pivotal in enhancing job satisfaction and

performance. Notably, the institution's proactive provision of stress management

initiatives, coupled with effective resources, underscores its commitment to


44

supporting nurses' mental health needs. Consequently, nurses typically have

readily accessible stress management tools, aligning with their experiences and

affirming the significance of these programs in fostering a healthy work

environment.

The results conform to Dayrit & Jabonete (2018) who stated that, work-

related stress has received very minimal attention. It is important for an institution

to look at specific areas and investigate those issues affecting the staff and the

patient as well in the organization. Nurses working in hospitals are exposed to a

very stressful environment that could affect their health, the delivery of quality

patient care, and consequently the organization they belong to. In the recognition

of work-related stress, the issue remains low and unmanaged. Hence, effective

coping mechanisms or stress management program, and policies are vital before

turning this out into a severe level which may have a negative effect in the

health, job performance, and quality patient care of these nurses. Given the

findings of their study, it is recommended to review the scheduling plan, staffing

and equip enough staff to cover the unit to address workload stressors. It may be

useful to acknowledge team building activities between nurses and physicians

and even other medical professionals in the hospital to strengthen teamwork and

partnership. A training program can be planned that is culturally fit and evidence-

based.

Table 6 Support to Nurses in Private Hospitals in terms of Stress


Management Initiatives
Statement Mean Description
1. Nurses are offered by the institution with initiative and 4.04 Satisfactory
resources to manage stress
2. The programs or resources provided are effective to 4.02 Satisfactory
45

the nurses
3. Nurses have the stress management tools that are 3.98 Satisfactory
readily accessible.
4. Nurses believe that access to stress management 4.08 Satisfactory
programs positively influence their job satisfaction
and performance.
5. Nurses have encountered instances where the 4.18 Satisfactory
absence of stress management programs has
negatively impacted their mental health in the
workplace.
Weighted Mean 4.06 Satisfactor
y
Level Range Description
5 4.50 – 5.00 Excellent
4 3.50 – 4.49 Satisfactory
3 2.50 – 3.49 Moderate Satisfactory
2 1.50 – 2.49 Fair
1 1.00 – 1.49 Poor
CHAPTER 4

SUMMARY, CONCLUSION, AND RECOMMENDATIONS

This chapter deals with the summary, conclusion, and recommendations

of the study.

Summary

This study determined the relationship between organizational climate and

support to nurses in private hospitals. It specifically determined the quality of

organizational climate in private hospitals in terms of communication

effectiveness, leadership support, value of opinions, the support to nurses in

private hospitals in terms of training opportunities, mentorship programs, and

stress management initiatives. This study was conducted at Kidapawan City,

North Cotabato.

This research utilized descriptive-correlation research design to analyze

the gathered data from 50 respondents taken through convenience sampling

method. The instrument used was adopted from the NHS survey form. The

researchers formally wrote a communication letter addressed to different private

hospital heads as one of the steps in data gathering. Furthermore, the statistical

findings were analyzed through mean, weighted mean, and Pearson r to

investigate the significant relationship of organizational climate and support to

nurses in private hospitals.

The quality of organizational climate in terms of communication

effectiveness, leadership support, and value of opinions, were often experienced

by the nurses in private hospitals.


46

Similarly, the quality of support to nurses in terms of training opportunities,

mentorship programs, and stress management initiatives, results revealed that

these were often experienced by the nurses in private hospitals as well.

The study found a significant relationship between organizational climate

and support to nurses in private hospitals.

Conclusions

Based on the findings of the study, quality organizational climate and

support were all often experienced among nurses. Thus, the following

conclusions were drawn:

As perceived by the nurses, the study found that the quality of

organizational climate in private hospitals was generally positive. This was

evident in the effective communication, support from leadership, and the value

placed on nurses' opinions within these hospital settings.

In the private hospitals, Nurses reported that they received sufficient

support in terms of training opportunities, mentorship programs, and stress

management initiatives. This signifies that the hospitals are proactive in providing

support and programs to assist nurses in their professional development and

well-being.

The study constitutes a significant relationship between organizational

climate and support for nurses in private hospitals. This demonstrates that a

positive organizational climate, characterized by effective communication,

supportive leadership, and value for nurses' opinions, contributes to a higher


47

level of support for nurses in terms of training, mentorship, and stress

management initiatives.

Recommendations

Private Hospitals should fund mentoring programs, training opportunities,

and ongoing, perhaps extended stress management activities for nurses. It does

not only advances the professional growth of nurses, but it also enhances their

job satisfaction and general well-being.

Healthcare administrators and leaders should emphasize efforts to

preserve and improve the organizational climate in their institutions. This may be

accomplished by developing efficient communication channels, providing

supportive leadership, and recognizing nurses' viewpoints within the

organization.

Head Nurses should realize that assessing organizational climate should

also be conducted to ensure that it remains positive and supportive for nurses.

This might be a form of soliciting feedback from nurses through surveys, focus

groups, or other means of gathering input.

Nurses should actively participate in providing feedback to administrators

regarding their experiences and needs. They should also take advantage of

various training opportunities, mentoring programs, and stress management

efforts to help them advance professionally and improve their overall well-being.

Future Researchers should consider building upon the finding of this

study. Further research could explore additional factors influencing

organizational climate and support to nurses, as well as long-term effects of


48

these factors on nurse retention, job satisfaction, and patient outcomes. By

continuing these investigating topics, researchers can contribute valuable

insights to inform future organizational practices and policies within private

hospitals.
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APPENDICES
57

PERMISION LETTER

February 27, 2024


DR. PAULINE JEA VARGAS
Medical Director
St. Peregrine Hospital
Plaridel Street
Kidapawan City

Dear Ma’am,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from St. Peregrine Hospital in a research study entitled "Organizational
Climate and Support to Nurses in Private Hospitals" This study aims to
achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


St. Peregrine Hospital, will not be revealed in any part of the research
findings. Our goal is to present collective insights without singling out any
specific hospital.
58

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.

We understand the importance of safeguarding the reputation and privacy


of St. Peregrine Hospital, and we are committed to conducting the research
responsibly and ethically. We believe that the outcomes of this study will
contribute significantly to the understanding of organizational climate and support
for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at St. Peregrine Hospital. If you have
any concerns or questions, please feel free to contact us at 09673761513 or
hannahysuarez08@gmail.com to further discuss this matter.

Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
59

February 27, 2024


THERESA B. GO, MD, DPPS
Medical Director
Midway Hospital Kidapawan
Osmeña Drive
Kidapawan City

Dear Ma’am,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from Midway Hospital Kidapawan in a research study entitled
"Organizational Climate and Support to Nurses in Private Hospitals" This
study aims to achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


Midway Hospital Kidapawan, will not be revealed in any part of the
research findings. Our goal is to present collective insights without singling
out any specific hospital.

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.
60

We understand the importance of safeguarding the reputation and privacy


of Midway Hospital Kidapawan, and we are committed to conducting the
research responsibly and ethically. We believe that the outcomes of this study
will contribute significantly to the understanding of organizational climate and
support for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at Midway Hospital Kidapawan. If you
have any concerns or questions, please feel free to contact us at 09673761513
or hannahysuarez08@gmail.com to further discuss this matter.

Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
61

February 27, 2024


ALFRED VILLARICO, MD
Medical Director
Madonna Medical Center, Inc.
Quezon Boulevard
Kidapawan City

Dear Sir,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from Madonna Medical Center, Inc. in a research study entitled
"Organizational Climate and Support to Nurses in Private Hospitals" This
study aims to achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


Madonna Medical Center, Inc., will not be revealed in any part of the
research findings. Our goal is to present collective insights without singling
out any specific hospital.

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.
62

We understand the importance of safeguarding the reputation and privacy


of Madonna Medical Center, Inc., and we are committed to conducting the
research responsibly and ethically. We believe that the outcomes of this study
will contribute significantly to the understanding of organizational climate and
support for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at Madonna Medical Center, Inc. If you
have any concerns or questions, please feel free to contact us at 09673761513
or hannahysuarez08@gmail.com to further discuss this matter.

Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
63

February 27, 2024


CESAR U. MANUEL JR., MD
Medical Director
Manuel Hospital
Lanao
Kidapawan City

Dear Sir,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from Manuel Hospital in a research study entitled "Organizational
Climate and Support to Nurses in Private Hospitals" This study aims to
achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


Manuel Hospital, will not be revealed in any part of the research findings.
Our goal is to present collective insights without singling out any specific
hospital.

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.
64

We understand the importance of safeguarding the reputation and privacy


of Manuel Hospital, and we are committed to conducting the research
responsibly and ethically. We believe that the outcomes of this study will
contribute significantly to the understanding of organizational climate and support
for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at Manuel Hospital. If you have any
concerns or questions, please feel free to contact us at 09673761513 or
hannahysuarez08@gmail.com to further discuss this matter.

Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
65

February 27,
2024
EDWIN Y. GANTUANGCO, MD, FPCR
President & CEO
Kidapawan Doctors Hospital Inc.
Ninoy Aquino Avenue, Lanao
Kidapawan City

Dear Sir,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from Kidapawan Doctors Hospital Inc. in a research study entitled
"Organizational Climate and Support to Nurses in Private Hospitals" This
study aims to achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


Kidapawan Doctors Hospital Inc., will not be revealed in any part of the
research findings. Our goal is to present collective insights without singling
out any specific hospital.

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.
66

We understand the importance of safeguarding the reputation and privacy


of Kidapawan Doctors Hospital Inc., and we are committed to conducting the
research responsibly and ethically. We believe that the outcomes of this study
will contribute significantly to the understanding of organizational climate and
support for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at Kidapawan Doctors Hospital Inc. If
you have any concerns or questions, please feel free to contact us at
09673761513 or hannahysuarez08@gmail.com to further discuss this matter.
Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
67

February 27, 2024


MA. ARLENE V. TACIS, RM, RN, MAN, FANSAP
Nursing Services Director
Kidapawan Doctors Hospital Inc.
Ninoy Aquino Avenue, Lanao
Kidapawan City

Dear Ma’am,
We are the students of North Valley College Foundation, Inc. (NVCFI) of
Kidapawan City. We are writing to seek your consent for the participation of
nurses from Kidapawan Doctors Hospital Inc. in a research study entitled
"Organizational Climate and Support to Nurses in Private Hospitals" This
study aims to achieve the following objectives:

1. Determine the quality of organizational climate among nurses in the


private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.
2. Determine the level of support to nurses in the private hospital in terms of
Training opportunities, Mentorship programs, and Stress management
initiatives.
3. Determine the significant relationship between organizational climate and
support to nurses in private hospitals.

The survey will be conducted by one of the student researcher of our


group as part of our academic research, and it is essential for us to include the
perspectives of nurses from diverse hospital settings. To gather data, we kindly
request the participation of five (5) available nurses in responding to our printed
survey questionnaires. We assure you that the information collected will be
treated with the utmost confidentiality.

We want to emphasize the following points:

1. Data Protection: The data gathered will be kept confidential and will only
be used for research purposes. No individual participant's name or any
identifying information will be disclosed in any publication or report.

2. Institutional Anonymity: The names of participating institutions, including


Kidapawan Doctors Hospital Inc., will not be revealed in any part of the
research findings. Our goal is to present collective insights without singling
out any specific hospital.

3. Participant Anonymity: The names of individual nurses participating in


the survey will not be disclosed. Responses will be aggregated to ensure
the anonymity of each participant.
68

We understand the importance of safeguarding the reputation and privacy


of Kidapawan Doctors Hospital Inc., and we are committed to conducting the
research responsibly and ethically. We believe that the outcomes of this study
will contribute significantly to the understanding of organizational climate and
support for nurses in private hospitals.

We kindly request your approval for our research team to distribute the
survey questionnaires among the nurses at Kidapawan Doctors Hospital Inc. If
you have any concerns or questions, please feel free to contact us at
09673761513 or hannahysuarez08@gmail.com to further discuss this matter.
Thank you for considering our request. We look forward to your positive
response.

Respectfully yours,

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
69

February 27, 2024

Staff Nurses
Kidapawan Doctors Hospital Inc.
Ninoy Aquino Avenue, Lanao
Kidapawan City

Dear Sir/Ma’am,
I hope this letter finds you well. We are the students of North Valley
College Foundation, Inc. (NVCFI), and we are researchers conducting a study on
"Organizational Climate and Support to Nurses in Private Hospitals." You
are invited to participate in this research, which aims to explore and understand
the quality of organizational climate and support available to nurses in private
hospital settings.
This research seeks to achieve the following objectives:
1. Determine the quality of organizational climate among nurses in the
private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.

2. Determine the level of support to nurses in the private hospital in terms of


Training opportunities, Mentorship programs, and Stress management
initiatives.

3. Determine the significant relationship between organizational climate and


support to nurses in private hospitals.

Your participation in this study involves completing a printed survey


questionnaire. Your honest and thoughtful responses are crucial in providing
valuable insights into the organizational climate and support systems within
private hospitals.
Please be assured that all information provided will be treated with the
utmost confidentiality. Your name and any identifying details will not be disclosed
in any publication or report. The data collected will only be used for research
purposes.
Participation in this study is entirely voluntary, and you have the right to
withdraw at any time without any consequences. Your decision will not affect
your relationship with Kidapawan Doctors Hospital Inc. or any associated entities.

If you have any questions or concerns regarding this research, please feel
free to contact us at 09673761513 or hannahysuarez08@gmail.com to further
discuss this matter.
Thank you for considering participation in this study. Your contribution is
invaluable, and it will significantly contribute to advancing our understanding of
the organizational climate and support for nurses in private hospitals.
70

Sincerely,
ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
71

February 27, 2024

Staff Nurses
Manuel Hospital
Lanao
Kidapawan City

Dear Sir/Ma’am,
I hope this letter finds you well. We are the students of North Valley
College Foundation, Inc. (NVCFI), and we are researchers conducting a study on
"Organizational Climate and Support to Nurses in Private Hospitals." You
are invited to participate in this research, which aims to explore and understand
the quality of organizational climate and support available to nurses in private
hospital settings.
This research seeks to achieve the following objectives:
1. Determine the quality of organizational climate among nurses in the
private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.

2. Determine the level of support to nurses in the private hospital in terms of


Training opportunities, Mentorship programs, and Stress management
initiatives.

3. Determine the significant relationship between organizational climate and


support to nurses in private hospitals.

Your participation in this study involves completing a printed survey


questionnaire. Your honest and thoughtful responses are crucial in providing
valuable insights into the organizational climate and support systems within
private hospitals.
Please be assured that all information provided will be treated with the
utmost confidentiality. Your name and any identifying details will not be disclosed
in any publication or report. The data collected will only be used for research
purposes.
Participation in this study is entirely voluntary, and you have the right to
withdraw at any time without any consequences. Your decision will not affect
your relationship with Manuel Hospital or any associated entities.

If you have any questions or concerns regarding this research, please feel
free to contact us at 09673761513 or hannahysuarez08@gmail.com to further
discuss this matter.
Thank you for considering participation in this study. Your contribution is
invaluable, and it will significantly contribute to advancing our understanding of
the organizational climate and support for nurses in private hospitals.
72

Sincerely,
ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
73

February 27, 2024


Staff Nurses
Madonna Medical Center, Inc.
Quezon Boulevard
Kidapawan City

Dear Sir/Ma’am,
I hope this letter finds you well. We are the students of North Valley
College Foundation, Inc. (NVCFI), and we are researchers conducting a study on
"Organizational Climate and Support to Nurses in Private Hospitals." You
are invited to participate in this research, which aims to explore and understand
the quality of organizational climate and support available to nurses in private
hospital settings.
This research seeks to achieve the following objectives:
1. Determine the quality of organizational climate among nurses in the
private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.

2. Determine the level of support to nurses in the private hospital in terms of


Training opportunities, Mentorship programs, and Stress management
initiatives.

3. Determine the significant relationship between organizational climate and


support to nurses in private hospitals.

Your participation in this study involves completing a printed survey


questionnaire. Your honest and thoughtful responses are crucial in providing
valuable insights into the organizational climate and support systems within
private hospitals.
Please be assured that all information provided will be treated with the
utmost confidentiality. Your name and any identifying details will not be disclosed
in any publication or report. The data collected will only be used for research
purposes.
Participation in this study is entirely voluntary, and you have the right to
withdraw at any time without any consequences. Your decision will not affect
your relationship with Madonna Medical Center, Inc. or any associated entities.

If you have any questions or concerns regarding this research, please feel
free to contact us at 09673761513 or hannahysuarez08@gmail.com to further
discuss this matter.
Thank you for considering participation in this study. Your contribution is
invaluable, and it will significantly contribute to advancing our understanding of
the organizational climate and support for nurses in private hospitals.

Sincerely,
74

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
75

February 27, 2024


Staff Nurses
Midway Hospital Kidapawan
Osmeña Drive
Kidapawan City

Dear Sir/Ma’am,
I hope this letter finds you well. We are the students of North Valley
College Foundation, Inc. (NVCFI), and we are researchers conducting a study on
"Organizational Climate and Support to Nurses in Private Hospitals." You
are invited to participate in this research, which aims to explore and understand
the quality of organizational climate and support available to nurses in private
hospital settings.
This research seeks to achieve the following objectives:
1. Determine the quality of organizational climate among nurses in the
private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.

2. Determine the level of support to nurses in the private hospital in terms of


Training opportunities, Mentorship programs, and Stress management
initiatives.

3. Determine the significant relationship between organizational climate and


support to nurses in private hospitals.

Your participation in this study involves completing a printed survey


questionnaire. Your honest and thoughtful responses are crucial in providing
valuable insights into the organizational climate and support systems within
private hospitals.
Please be assured that all information provided will be treated with the
utmost confidentiality. Your name and any identifying details will not be disclosed
in any publication or report. The data collected will only be used for research
purposes.
Participation in this study is entirely voluntary, and you have the right to
withdraw at any time without any consequences. Your decision will not affect
your relationship with Midway Hospital Kidapawan or any associated entities.

If you have any questions or concerns regarding this research, please feel
free to contact us at 09673761513 or hannahysuarez08@gmail.com to further
discuss this matter.
Thank you for considering participation in this study. Your contribution is
invaluable, and it will significantly contribute to advancing our understanding of
the organizational climate and support for nurses in private hospitals.

Sincerely,
76

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
77

February 27, 2024


Staff Nurses
St. Peregrine Hospital
Plaridel Street
Kidapawan City

Dear Sir/Ma’am,
I hope this letter finds you well. We are the students of North Valley
College Foundation, Inc. (NVCFI), and we are researchers conducting a study on
"Organizational Climate and Support to Nurses in Private Hospitals." You
are invited to participate in this research, which aims to explore and understand
the quality of organizational climate and support available to nurses in private
hospital settings.
This research seeks to achieve the following objectives:
1. Determine the quality of organizational climate among nurses in the
private hospital in terms of Communication effectiveness, Leadership
support, and Value of opinions.

2. Determine the level of support to nurses in the private hospital in terms of


Training opportunities, Mentorship programs, and Stress management
initiatives.

3. Determine the significant relationship between organizational climate and


support to nurses in private hospitals.

Your participation in this study involves completing a printed survey


questionnaire. Your honest and thoughtful responses are crucial in providing
valuable insights into the organizational climate and support systems within
private hospitals.
Please be assured that all information provided will be treated with the
utmost confidentiality. Your name and any identifying details will not be disclosed
in any publication or report. The data collected will only be used for research
purposes.
Participation in this study is entirely voluntary, and you have the right to
withdraw at any time without any consequences. Your decision will not affect
your relationship with St. Peregrine Hospital or any associated entities.

If you have any questions or concerns regarding this research, please feel
free to contact us at 09673761513 or hannahysuarez08@gmail.com to further
discuss this matter.
Thank you for considering participation in this study. Your contribution is
invaluable, and it will significantly contribute to advancing our understanding of
the organizational climate and support for nurses in private hospitals.

Sincerely,
78

ALEXANDRA B. FLORES

WILLY T. BATILARAN JR.

HANNAH YASMIN L. SUAREZ


Student Researchers

Noted:

ASMYRA M. MAMADES, RN, MAN


Research Adviser
79

INFORMED CONSENT STATEMENT

Introduction
This study is entitled “Organizational Climate and Support to Nurses in

Private Hospitals.”

This study is in partial fulfilment of the requirements for the program:

Bachelor of Science in Nursing.

Process

The focal point of this study is the perception of the Registered Nurses in

dealing with Organizational Climate and Support to them. The main respondents

are Staff Nurses who had the experience and knowledge in their field in

Kidapawan City, North Cotabato.

Respondent Confidentiality

As a participant, you will be assigned with a code number that will be used

to match the data gathered. All information will be recorded anonymously. Only

the researchers will know the institution/hospital you are in and will not identify

your answers to anyone. The information will be strictly confidential.

Cancellation of Consent and Authorization

Participation in this study is voluntary. You may inform the researchers if

you wish to not participate or to answer the survey questionnaire.


80

Respondent Certification

I have read and had the opportunity to ask questions on the kind of data

asked from me. I am granting my permission to utilize my answer as part of the

data to be used in this research.

Accepted and Agreed

Signature: _______________________ Date: ______________

Printed Name: ______________________________________

Contact Number: ____________________________________

Address: __________________________________________

Interviewed by: _____________________________________

RESEARCH INSTRUMENT
81

SURVEY QUESTIONNAIRE

Instruction : Please respond (by checking the appropriate column) to the


following statements based on your experiences and observations of the
organizational climate and support for nurses. Use the following scale:

5- Always. This is true all the time.


4- Often. This is true most of the time.
3- Sometimes. This is true in some instances.
2- Rarely. This is true in a very rare instance.
1- Never. This is not true and will never be true.

The researchers extend their sincere appreciation for your participation in the
survey. Your honest feedback is crucial for an accurate assessment of the
organizational climate and support provided to nurses. Any information obtained
will be treated with the utmost confidentiality. Thank you for taking the time to
share your insights.

Organizational Climate
82
83

Adopted from NHS Staff Survey (2021)


84

CURRICULUM VITAE

Name : Hannah Yasmin L. Suarez

Address : Purok Chico, Singao, Kidapawan City

Email : hannahysuarez08@gmail.com

PERSONAL DATA

Age : 21

Date of birth : August 22, 2002

Place of birth : Cotabato Provincial Hospital, Amas, Kidapawan City

Nationality : Filipino

Sex : Female

Marital status : Single

Religion : Roman Catholic

Father : Allan G. Suarez

Mother : Vilma L. Suarez

EDUCATIONAL BACKGROUND

Elementary : Makilala Central Elementary School

Poblacion, Makilala, North Cotabato

Junior High School : Kidapawan City National High School

Roxas St. Kidapawan City

Senior High School : Kidapawan Doctors College Inc.

Ninoy Aquino Road, Lanao, Kidapawan City

College : North Valley College Foundation Inc.

Lanao, Kidapawan City


85

Name : Alexandra B. Flores

Address : Purok Sampaguita, Barangay Alibayon,

Magpet, North Cotabato

Email : xandraxandralexy@gmail.com

PERSONAL DATA

Age : 21

Date of birth : October 17, 2002

Place of birth : New Cebu, President Roxas, North Cotabato

Nationality : Filipino

Sex : Female

Marital status : Single

Religion : Roman Catholic

Father : Socrates D. Flores

Mother : Zarina B. Flores

EDUCATIONAL BACKGROUND

Elementary : Del Pilar Learning Center

Magpet, North Cotabato

Junior High School : President Roxas National High School

President Roxas, North Cotabato

Senior High School : Kidapawan Doctors College Inc.

Ninoy Aquino Road, Lanao, Kidapawan City

College : North Valley College Foundation Inc.

Lanao, Kidapawan City


86

Name : Willy T. Batilaran Jr.

Address : Purok Rosal, Poblacion, Matalam,

North Cotabato

Email : willybatilaran14@gmail.com

PERSONAL DATA

Age : 22

Date of birth : February 14, 2002

Place of birth : Cotabato Provincial Hospital, Amas, Kidapawan City

Nationality : Filipino

Sex : Male

Marital status : Single

Religion : Roman Catholic

Father : Willy D. Batilaran Sr.

Mother : Lolita T. Batilaran

EDUCATIONAL BACKGROUND

Elementary : Matalam Central Elementary School

Matalam, Poblacion, North Cotabato

Junior High School : Matalam High School

Matalam, Poblacion, North Cotabato

Senior High School : Matalam High School

Matalam, Poblacion, North Cotabato

College : North Valley College Foundation Inc.

Lanao, Kidapawan City

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