ISHITA JAIN

+91 7011656048 jishita78@gmail.com Linkedin

PROFESSIONAL SUMMARY
Managing India's largest multi-lingual platform for women with 30 million footfall per month & 150 brands with a revenue of 15 million
Value driven product enthusiast with experience in managing multiple stakeholders and cross-functional teams to drive product strategy
and implementation with design thinking methodologies. Bridging the product-market gap by evolving product strategy with analytical
research and problem-solving mindset.
| Stakeholder management | Design Thinking | User Experience Design | User Interface Design | Product Planning & Analysis |
| Frontend Development | Agile & Scrum | Clear communication & Collaboration | Competitor Analysis & User Research

PROFESSIONAL EXPERIENCE

Momspresso (acquired by Mamaearth) - Product Analysis & Design April, 2022 - Present
Managing the strategy and design for My Money product as an influencer marketing platform for women to earn at home
Analysing user feedback and metrics to identify & prioritise customer pain points to improve user experience by 60%
Conducting user interviews and competitor benchmarking to constantly decrease the product-market gap
Executing product backlogs and creating product roadmaps for new features and flows via building PRDs, workflows, and user flow
diagrams to reduce flow errors by 30%.
Maintaining a seamless working relationship between development and design to help decrease the TAT by 40%
Reducing manual user support TAT by 60% via introducing guided 24/7 chat support for immediate resolution of queries
Tools Used - Sketch, Figma, Mix Panel, Google Analytics, Whimsical, Adobe Photoshop

Kisetsu Saison Finance Pvt. Ltd. - Product Owner Associate September, 2021 - April, 2022
Facilitated the concept-to-launch of a GTM web application - Privo as a single mobile destination for loan management
Spearheaded the design and delivery of technology led neo-lending platform in SME loans by understanding customer pain points
and increasing user satisfaction by 30%.
Built assets, introducing design thinking practices and usability techniques across verticals to decrease the delivery TAT by 50%
Tools Used - Adobe XD, Miro, Mailchimp surveys, Firebase

Bluespace Labs Pvt. Ltd. - Product Consultant March, 2021 - September, 2021
Steered the delivery of a government project for the Mauritian Police Force (MPF) to manage data of vehicles and citizens by
conducting user research, competitor analysis and product planning
Decreased the manual effort to 30% by conducting customer portfolio analysis of 20+ citizens, 20+ police officers and 10+ police
department heads to build an automated traffic management portal

Knorish - Product Consultant September, 2020 - March, 2021

Performed 10+ user interviews to identify consumer pain points in company's SAAS Edtech LMS and build usable solutions

Web United For You - Self Employed October, 2019 - November, 2020
Delivered end-to-end solution with over 10+ web applications, and 5+ virtual event platforms to global clients earning an overall
revenue of around 10 lakh.

Strategic Engagement and Event Solutions (SEES) - Website Development Intern June, 2019 - August, 2019
Designed and developed products like Flowcam for events like Wow Awards Asia 2019 and marketing drills in Nestle

EDUCATION

Guru Gobind Singh Indrapratsha University - Btech in Computer Science August, 2017 - August, 2021
Initiated writing society - The Concise Inks which contribute to the college magazine and coding society - Hash Include which made it
to the Smart India Hackathon
Ranked amongst the top 10 out of 120 students in the 4 year batch of BTech(CSE) programme

ACHIEVEMENTS

Certifications- Foundations of Product Management (Google), Design Thinking (IBM), Web Design (University of Michigan)
Participated in the Teach India programme for underprivileged students, teaching Maths to students of 10th and 11th class
Organised blood donation camps, visits to blind school, old-age homes and schools for special students