From: Apple.support.HoangTruc@gmail.

com

To: Johnnathan.911@gmail.com

SUBJECT: Important Information Regarding Your Apple Product Warranty

Dear Mr. John,

Thank you for choosing Apple for your recent purchase of the ỊphoneX. We
appreciate your trust in our products.

I'm writing to provide you with details about the warranty policy for your Apple
product. All Apple products come with a standard one-year limited warranty,
ensuring your satisfaction and peace of mind.

Our warranty covers defects in materials and workmanship under normal use and
service. This includes malfunctions or failures due to manufacturing faults.

However, damages caused by misuse, accidents, unauthorized repairs, or alterations

are not covered under the warranty.

To have your Apple product warranted, simply retain your purchase receipt and
visit our support page at support.apple.com or contact our customer service team
on 0862093346. They will guide you through the process and assist you with any
queries you may have.

Please note that if the warranty is lost or expires, any repairs or replacements
required will be at the customer's expense.

We hope this information clarifies our warranty policy. Should you have any
further questions or concerns, please don't hesitate to reach out to us.

Thank you for choosing Apple.

Best regards,

Hoang Van Truc

Customer service officer

Apple Inc.