ANTRIKSH MITTAL Email: antriksh98@gmail.

com | Phone: 8860600084

EDUCATION
Indian School of Business (ISB) | PGP | Intended Major in Strategy and Leadership & Finance Apr’23- Present
• Na onal semi- nalists (top 1% of 4200 teams), ABG Stratos: Addressed $2.5B SME credit de cit via securi za on of discounted invoices
• L&D coordinator, Career Advancement Cell: Boosted cohort par cipa on by 50% by cura ng niche eld (eg edtech) knowledge sessions
- Reduced past ISB alum resumes search me by 15% with improvement in the database of knowledge management portal search
• External project (ongoing): Delivered new product roadmap & user acquisi on plan to help Ambula lead India’s digital health ini a ve
- Devised a growth & brand marke ng strategy, onboarding 50k er 2 college students through a brand awareness campaign
Netaji Subhas Ins tute of Technology (NSIT) | B. Tech. | Instrumenta on & Control Engineering Aug’16- Aug’20
• Ranked in the top 5 percen le of college (900 students). Dis nc on holder with an aggregate CGPA of 8.5
Publica ons & Internships
• Cited by 8 researchers, interna onal journal publica on, on crea ng a novel touchless biometric to solve COVID-19 induced challenges
• Referred by 800+ researchers, interna onal journal publica on, on developing an AI-based model to recognise people from their walk
• IBM: Increased client engagements by 2% per month through a genera ve AI response model that reduced RFP response me
• PwC: Created GTM strategy & formulated a top-of-the-funnel approach for 10 clients by deriving insights from the alcohol & food sector
WORK EXPERIENCE ~2.5 years
UrbanClap Technologies Pvt. Ltd. (UC) | So ware Development Engineer 2 Nov’20-Mar’23
Owned cart, checkout, lead genera on, job ful llment & previous bookings page as part of the request journey on 3 apps (customer, partner
& MyGate) with 1M+ DAU. Responsible for improving the customer ac va on & customer repeat rates
Product Management
• Integrated UC services with MyGate, se ng up the en re booking ow on the app, achieving a 17% rise in MAU & 3% reduc on in CAC
- Increased user engagement in gated society via cross-selling on MyGate, transi oning the bulk of residents from local handymen to UC
• Developed a new invoicing microservice to rec fy the issue of undercharging for COD bookings, boos ng revenue by ₹50 Lakhs/yr
- Designed a new pricing strategy, consolidated invoicing logic from 10 di erent microservices to 1 & modularised logic to allow D2C sale
- Conducted A/B tes ng & shadow mode releases for new invoicing system, xed pricing on 8 screens across 2 applica ons
• Automated the app release process, mi ga ng app crashes due to manual errors in the prior process, saving ~₹1 Crore/yr in dev-hours
- Enabled a 1 click release process that auto generated new React Na ve bundles & released them in the latest produc on apps
- Reduced monthly app ho ixes by 20% & reduced cumula ve monthly produc on app release me from 10 days to 4 hrs
• Built an aler ng system that iden ed the exact UI element causing the bugs for faster debugging, trimming losses worth ₹10 Lakhs/yr
- Developed scripts to detect anomalies in users’ app behaviour to ag poten al issues, helping solve untracked booking ow crashes
• Improved cart UI by idea ng & developing new design elements such as bo om sheets & accordion, increasing order volume by 2%
- Simpli ed the booking ow & made it more intui ve for the user by bringing parity in UI across Android, iOS, and web applica ons
- Revamped 50+ APIs & scaled new ow to 45 ci es without disrup ng the exis ng user journey, reducing booking me by 2 mins
Customer Experience Enhancement
• Priori sed xing of page load failures on the bookings screen by implemen ng pagina on & separa ng reschedule ow from API
- Reduced API response me to <500ms (vs. 1.2s), increasing user repeat rate by 1% & reducing user drop-o s by 2%
• Improved CTR by 2% on the cart by elimina ng video issues on the service detail page that depicted cri cal informa on about the SKU
- Built a new video player in React Na ve & integrated it on Android, iOS & web, improving video load success rate for user by 70%
- Updated checks on the content dashboard, such as clip dura on, extension type, etc; recording 0 instances of corrupt video uploads
• Introduced video calling & chat capabili es on the app, leading to an improvement of 40% in partner NPS & 15% in customer NPS
- Replaced physical visits with video consulta on in the repair requests category, increasing the number of users serviced per partner
Process Op misa on & Stakeholder Management
• Improved A/B tes ng accuracy by developing a new library to auto-generate event JSON, enhancing event re success rate by 5%
• Built a monitoring system to get real- me data at a more granular level for debugging; achieving 30 mins data ow me reduc on
- Eliminated the need for Google’s Crashly cs as it restricted real- me monitoring capability & caused missing data cases 8% of the mes
• Integrated Zapier with Slack to enhance the CX team’s experience & performance, and achieved 75% reduc on in SLA for bugs & issues
- Automa ng JIRA cket crea on for triaging bugs raised on Slack & establishing a new stringent RCA process for reported issues
• Drove adop on of Lambdatest internally to reduce the cost of buying tes ng devices, saving ₹30 Lakhs/yr in new mobile purchases
- Reduced monthly app bugs by 20% & customer grievances by 4% by ensuring cross-device tes ng of features on cloud before release
Key Awards & Achievements
• Felicitated with the Ownership Award (1/200) by the SVP of Engineering at the annual townhall for automa ng the app releases process
• Received a fast-track promo on 1.5 years (avg~2.5 years) to become the youngest so ware development engineer- 2 in the company
LEADERSHIP & EXTRA CURRICULAR ACTIVITIES
Assistant Placement Coordinator, NSIT
• Delivered a 4% increase in the number of on-campus recruiters by reaching out to prospec ve companies & liaising with HR personnel
• Recorded 100% placement for 1200 pre- nal year and 1300 nal year students by managing the placement & internship processes
Sports Achievements
• Secured 1st posi on (out of 15) & awarded a cash prize of ₹5000 for winning cricket & football in NSIT sports war for 2 consecu ve year
• Earned school’s 1st ever sports medal, felicitated by the principal for leading the hockey team to 3rd posi on in Delhi zonal compe on
Community Social Work
• Generated a foo all of 200+ people while leading a team of 10+ volunteers to organise a Christmas dona on drive at Delhi night shelter
• Upskilled 40+ underprivileged children in the age group of 6-11 years by teaching basics of English, Mathema cs, and Hind
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