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Procedures RACI, SLA & OLA EG_TD_PR_001 - Purchasing Requests and Purchasing Orders
Procedures RACI, SLA & OLA EG_TD_PR_001 - Purchasing Requests and Purchasing Orders
DOCUMENT CONTROL
Procedures Information
Change Record
Change
Date Author Title Version
Reference
30/3/2023 Ahmed Saeed Director of Governance and Business Excellence V1 Initiation
Review and
4/4/2023 Shady Boshra Finance Manager V1
Amendments
Waleed Abdel Review and
5/4/2023 Procurement Manager V1
Samie Amendments
Review and
19/6/2023 Ahmed Saeed Director of Governance and Business Excellence V1
Amendments
NOTE to Holders:
If you view an electronic copy of any document (policy/process/form) and you print it out, you should write your
name on the front cover (for document control purpose).
If you receive a hard copy of any document (policy/process/form), please, write your name on the front cover (for
document control purposes).
1. Definition of Working Day: Any submission of requests/documents after 2:00 PM is counted as next
business day.
2. In case of any changes or special requests after purchasing request submission & before proceeding
with purchasing order, employee must re-approve his request and submit another request at least 24
hours before proceeding with the purchasing order.
6. RACI Definition:
Is defined as the person who does the work to achieve the task. A person is considered Responsible
R Responsible
if his inaction causes a stoppage of the process flow.
Is defined as the final authority for approval. A person is accountable for an outcome from his
A Accountable
action.
Is defined as the person who provides necessary information to the Responsible role. Consulted
C Consulted indicates a two way of communication, a Consulted shall be informed of the outcome of the
following steps within the process.
Is defined as the role which is notified of the task steps or results of a process. Informed indicates a
I Informed
one way communication.
7. Procedures \ Activity
Service
Roles & Responsibilities
Procedures \ Framework
Serial Document
Activity OL
R A C I SLA
A
Employee must
check if the item
requested purchased
1 System Employee Head of Dept. Procurement N/A On spot N/A
before and coded on
the system or not
coded.
If not Coded:
Employee will send
an email to
2 Procurement Email Employee Head of Dept. Procurement Procurement 10 Minutes N/A
mentioning the item
name , specs
quantity needed
Procurement will
code the item to the Head of Dept.
3 System - Email Procurement Employee Employee 1 WD N/A
system and respond Requester
via email that items
Procurement receive
PR , Send RFQ to
suppliers, Prepare
2 WD
Comparison Sheet ,
Issuing Purchasing System & Procurement Procurement Employee / Employee /
8 N/A
Order Email Excecutive Manager Head of Dept. Head of Dept.
Technical Approval
from Requester or 1 WD
Technical Dept.