Professional Documents
Culture Documents
RUBA
RUBA
RUBA
ToR)
Personnel Name: Marwa Raid Mohammed
Information
Nationality: Yemeni Date of birth: N/A
Language Proficiency:
English:1
Arabic:1
Present Name of employer: I-APS Yemen Contact: mhajen@i-aps.com
Employment Mobile: +967 775870582
Address of employer: Sawan St., Sana'a/ Khor Makser, Aden/ Marib City
Job title: TPM Consultant Years with present employer: Contracted if needed
- Provide guidance and technical support to projects based on sector-specific frameworks and
standards.
- Share technical learning from projects and contribute to improving the technical quality of projects.
- Support the piloting, translation, and contextualization of materials and tools with persons with
disabilities and disability organizations.
- Contribute to the animation of the inclusion sector and identify partners in need of support and
coordination for inclusion mainstreaming.
- Implement and supervise inclusion activities such as trainings, organizational support, and
awareness-raising sessions.
- Provide appropriate technical guidance and support to project teams, partners, and specialists from
other areas of expertise.
- Conduct field visits and meetings to ensure project activities are implemented according to internal
quality and technical standards, proposing adjustments or improvements if necessary.
- Adapt project documentation to align with global technical norms and standards.
- Contribute to the regular reporting of technical activities, including data collection and analysis, in
collaboration with the project team and MEAL (Monitoring, Evaluation, Accountability, and Learning)
team.
- Assist in relevant monitoring and evaluation processes under the supervision of the technical
specialist.
- Contribute to internal and external donor reporting, including intermediary and final reports.
- Coordinate and collaborate with technical partners of the project.
- Establish links with community-based organizations, associations of people with disabilities, focal
points, and other national and international organizations to enhance information about available
services and maintain partnerships.
- Provide capacity development and technical support activities to external organizations and the
community, in collaboration with the Project Manager, Technical Specialist, or Technical Officer
Country as appropriate.
2021 202 CASE MANAGEMENT SUPERVISOR
2 INTERSOS / Refugee Project - Kharaz Refugee Camp, Yemen:
- Supervise activities related to individual case management (ICM) for Persons of Concern (PoC) in
the intervention location, following the steps and procedures of case management.
- Support and manage social workers in their daily Psychosocial Support (PSS) and Psycho-Social First
Aid (PSFA) activities.
- Undertake field visits to provide technical guidance to social workers and regularly monitor the
progress of protection activities.
- Ensure all case management forms are up-to-date and approved by the Project Manager.
- Develop and maintain an up-to-date service mapping of service providers operating in the area and
proactively stay informed about available services.
- Supervise internal and external referrals according to established referral pathways.
- Develop and maintain effective working relationships with stakeholders, including partner
agencies, community leaders, and service providers in the target areas, for prompt referral, follow-
up, and information sharing.
- Hold regular mentoring and coaching sessions for social workers based on identified needs and
gaps.
- Maintain regular communication with teams to provide updates on achievements and challenges.
- Discuss and approve cash assistance requests provided by social workers, verifying eligibility
according to criteria.
- Submit cash requests to the Data Entry officer in a timely manner.
- Ensure accurate and high-quality reporting on activities, collaborating closely with the data entry
team to contribute to weekly and monthly reports.
- Foster regular and positive collaboration with colleagues to harmonize approaches and
methodologies, share challenges, and exchange best practices.
- Provide written feedback on protection incidents and issues.
- Ensure systematic provision of data to the Data Entry officer and regularly sample intake and
assessment forms to check the quality and completeness of case management records.
- Ensure the confidentiality and security of data registered in the files.
- Ensure that all cases are properly filed, and detailed information is reported about the case
background, progress, and outcomes.
- Create various Excel documents to assist in pulling metrics data and present them in a concise
manner to determine the best placement for needed resources.
- Coordinate statistical data analysis, design, and information flow.
- Synthesize current business intelligence data to produce reports and polish presentations,
highlighting findings and recommending changes.
- Research and resolve issues related to the integrity of data flow into GO-DATA databases.
- Participate in requirements meetings and data mapping sessions to understand business needs.
- Correct any data entry errors to prevent issues such as duplication or data degradation.
2017 201 MARKETING & PR OFFICER
8 DELMA Energy and Construction – Aden, Yemen:
- Develop creative sales tools, such as presentations, trend reports, kitted assets, and product data
sheets.
- Create collateral materials, plan customer events, develop promotional strategies, and support
product commercialization efforts.
- Devise innovative programs to achieve business goals, including building partnerships and
sponsoring events.
- Manage the marketing budget for developing and executing marketing strategies, budgets, and
sales plans for the company's business segments.
- Maintain a proactive media relations program by distributing news releases, building strong
relationships with media outlets, and monitoring all forms of media.
- Monitor and evaluate company media coverage, including managing social media platforms.
- Oversee service projects from start to finish, including finding partners, creating detailed plans, and
executing projects.
2016 201 SENIOR ADMINISTRATIVE OFFICER
7 Al-Madar Specialized Clinic – Aden, Yemen:
- Liaise with staff to manage information, develop systems, and compile reports using data to
identify trends and take action to enhance performance.
- Manage staff development, address underperformance issues, and handle employee relations to
ensure consistent, fair, and objective decision-making.
- Develop and maintain productive relationships with internal and external stakeholders.
- Ensure compliance with health and safety policies, identify and control hazards for tasks, projects,
and activities.
- Draft all documents and reports in company-directed formats and fonts, maintaining exceptional
style consistency.
- Organize logistics for functions both within and outside the company.
- Categorize and securely process sensitive documents containing deeply personal or corporate-
sensitive information.
- Acquire proper equipment, refreshments, and supplies for meetings and support the needs of
attendees.
- Contribute to the success of the centre by improving performance, motivation, job satisfaction,
hiring practices, training programs, and management systems.
- Author detailed work plans to meet business priorities and deadlines.
- Develop strategic component development plans to support future projects.
- Compile research data and deliver professional presentations highlighting findings and
recommending optimizations.
- Take detailed notes and maintain records of program and performance progress, education
initiatives, and leadership.
- Replicate the flow, style, and overall meaning of original texts during translation tasks.
- Consult with subject matter experts to establish a precise understanding of specialized concepts.
- Apply cultural understanding to discern specific meanings beyond the literal written words.
- Stay updated on developments in the English language to effectively update existing translations to
align with contemporary trends in communication.
- Communicate effectively with specialized researchers to establish the scope and requirements of
translations, and follow up after submission of work to confirm satisfaction and understanding.
2014 201 DATA ENTRY
5 Registration and Admission Department/ Aden University – Aden, Yemen:
- Perform skilled administrative work to support all staff and operational requirements.
- Respond to emails and other correspondence to facilitate communication and enhance business
processes.
- Enter data into the system and update customer contact information to keep records current.
- Complete and file financial documentation for accounting purposes.
- Coordinate front office duties, including customer service, patient scheduling, and billing.
- Carry out front office duties utilizing data entry skills within a medical database framework.
- Coordinate patient scheduling, check-in, check-out, and payments for billing.
- Double-check patient histories and current information frequently while scheduling follow-ups and
other appointments.
- Maintain office supplies inventory by checking stock and ordering new supplies as needed
- Ensure that all travel arrangements, documents, and document processes are compliant for the
client and corporate.
- Maintain physical and virtual document filing systems.
- Provide support for travellers by acquiring visas and assisting with expenses.
- Maintain personnel and travel tracking sheets.
- Maintain electronic document databases.
- Perform other duties as required.
- Set a positive example for team members by providing high-quality and efficient service.
- Field, organize, and archive training materials to support training sessions.
- Schedule venues, prepare course materials, and format them to facilitate smooth training sessions.
- Teach new team members correct procedures for all areas of operations.
- Liaise with trainers and participants to provide logistical and technical support before, during, and
after learning courses.
- Develop assessment surveys, feedback mechanisms, and monitoring systems to drive analysis for
training program reporting.
- Create and implement new training initiatives, such as online modules and interactive software, to
ensure continuous training and promote long-term excellence in individuals.
2011 201 ENGLISH TEACHER
2 Harvard American Institute / New York Institute / Turkish International Schools – Aden, Yemen
- Track student progress using exams and weekly graded assignments, keeping detailed notes and
working with students to identify and rectify issues.
- Administer assessments and standardized tests to evaluate student progress.
- Prepare and implement lesson plans covering required course topics.
- Plan dynamic lessons to increase student comprehension of books and concepts.
- Utilize multimedia strategies and technology to convey information in fresh and interesting ways.