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WPX Search Relevance
WPX Search Relevance
WPX Search Relevance
Contents
WPX Search Relevance SOP (Version 3.1) .......................................................................................................................... 1
Change Log: ........................................................................................................................................................................ 2
Task Overview .................................................................................................................................................................... 3
Illustrative Examples ...................................................................................................................................................... 4
Assessing the Relevance Match Labels .............................................................................................................................. 5
Product Attributes and Impact of Mismatches .............................................................................................................. 6
Additional Important Considerations .......................................................................................................................... 12
Product Variations from Product Detail Page .......................................................................................................... 12
Ambiguous Queries.................................................................................................................................................. 13
Misspelled Queries .................................................................................................................................................. 14
Broad Queries .......................................................................................................................................................... 14
In-Category Search ................................................................................................................................................... 14
Very Vague Queries ................................................................................................................................................. 15
Products Not Sold on Amazon ................................................................................................................................. 15
Labeled Examples ............................................................................................................................................................. 16
Appendix .......................................................................................................................................................................... 20
Examples of Applying the Labeling Process ................................................................................................................. 20
Example: pickup tents for camping short bed.......................................................................................................... 20
Example: bobs shoes with dogs on them ................................................................................................................. 22
Working with Categories.............................................................................................................................................. 24
Category specific examples .......................................................................................................................................... 26
1. Electronics .................................................................................................................................................... 26
2. Media and Games ........................................................................................................................................ 26
3. Fashion ......................................................................................................................................................... 28
4. Luggage and bags ......................................................................................................................................... 31
5. DIY & Tools ................................................................................................................................................... 32
6. Beauty .......................................................................................................................................................... 33
7. Medicines ..................................................................................................................................................... 34
8. Grocery......................................................................................................................................................... 34
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Search Relevance: Standard Operating Procedures
9. Fresh……………………………………………………………………………………………………………………………………………………….38
10. Pets…………………………………………………………………………………………………………………………………………………………39
11. Toys .............................................................................................................................................................. 40
12. Home ............................................................................................................................................................ 40
13. Kitchen ......................................................................................................................................................... 41
14. Automobiles ................................................................................................................................................. 41
15. Shoes ............................................................................................................................................................ 41
16. Theme .......................................................................................................................................................... 41
17. Adult ............................................................................................................................................................. 42
18. Books ............................................................................................................................................................ 42
19. Brand affinity ............................................................................................................................................... 45
20. Subscription ................................................................................................................................................. 46
More Labeling Nuances.................................................................................................................................................... 46
Change Log:
Change description Page Date
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Search Relevance: Standard Operating Procedures
Task Overview
The goal of the task is to assess the relevance of the search results returned to the Amazon customers. Each task will have a
search query and an e-commerce product as the input, and the annotator will provide their judgement on the type of a relevance
match between the query and the product. The context of the search query (SQ) is specified as
In addition to the above, the judges will be provided links to the Google and Amazon search engine results for the queries as well
as Google search engine results restricted to Amazon retail site.
1. Product title,
2. Product image,
3. Current/live product detail page (PDP) accessible via a link in the user interface (UI). (This is usually done by providing
the Amazon Standard Identification Number, or ASIN, for the offered product.)
The annotators will determine and mark the most likely type of the relevance match for the query-ASIN pair from the perspective
of a reasonable Amazon customer. The high level description of the types of Relevance Match is provided below.
Exact The offered product fully satisfies the intent of the query, matches on all intended product attributes.
The offered product does not fully match the intent of the query, but serves the same purpose as the intended
Substitute
product and could be used instead to address the customer’s need.
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The offered product does not serve the purpose of the intended product, but could be of interest to the customer
Complement either because it could be used or worn together with the intended product, or because the intended and the
offered products are related by brand, genre, theme, occasion, or a similar non-functional characteristic.
The offered product is either entirely unrelated to the intended product or is unsuitable for the customer due to a
Irrelevant
critical to the intent of the query mismatch on a product attribute.
The relevance match relationship cannot be assessed because the query cannot be understood, the query has a
Unjudgeable non-product intent, or the information about the offered product is not available or not sufficient to determine if it
matches the query.
Illustrative Examples
Category: aps (All Products) The offered product matches the query on
Marketplace: amazon.com all intended product attributes: product
type (shirt), color (red), brand (Hanes),
Product Title: Hanes T-Shirt, material (cotton), shirt type (t-shirt).
Beefy Classic Crewneck Cotton
Tee
ASIN: B00WQMX5G6
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Category: aps (All Products) While the offered product matches the
Marketplace: amazon.com intended product on the product type
(shoes), shoe type (sneaker), and brand
Product Title: Nike Women’s Flex (nike), the offered product fails to fulfill
Trainer 4 Sneaker the purpose of the intended product due
ASIN: B07HDS7TVT to a gender mismatch (as shoes designed
for women typically have a different width
from those designed for men).
Category: aps (All Products) The query has a help intent, not a product
Marketplace: amazon.com intent.
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Search Relevance: Standard Operating Procedures
1. Understand the query: research and identify the intended product type, the broader purpose of the product, and the
desired product attributes; use Google or Amazon search results for the provided queries, and collect additional
information from third party sites if needed. If the query cannot be understood or interpreted or does not have a
product intent, then assign Unjudgeable label and stop.
2. Understand the ASIN: research and identify the offered product’s attributes corresponding to those identified in the
query; use the product title, image, information on the PDP (product detail page) including the product description, and
in the rare cases of inconsistency among the product images, title, and description, use the information in the product
reviews and Q&As. If the product cannot be understood, then assign Unjudgeable label and stop.
3. Identify the product attribute matches and mismatches: for each of the understood product attributes in the query,
determine whether query and the offered product agree, and take a mental inventory of the attribute matches and the
attribute mismatches (the latter also referred to as defects).
4. Assign the label based on the identified defects: If all of the attributes match, then assign Exact label. If the intended
purpose is preserved and none of the defects make the product unsuitable, then assign Substitute label. If the offered
and intended products can be used together or are of the same brand/genre/theme/occasion and product category, and
if none of the defects make the offered product unsuitable, then assign Complement label. Otherwise, assign Irrelevant
label. See Product Attributes and Impact of Mismatches.
Examples of Applying the Labeling Process contains a few illustrations of applying the process above.
Important note: any critical attribute defect makes the offered product unsuitable for the intent and leads to Irrelevant label. It
would take only one such defect among the attributes to lead to Irrelevant label, regardless of the matches on other
attributes. For example, for a query nike size 9 black shoes for men, a pair of size 9 black nike women’s shoes would be Irrelevant
despite matching on the product type, brand, color, and size.
Relationship
Attribute Definition Mismatch Examples
Type
Purpose is the minimum viable SQ: mens belt
shopper’s need as described or implied OP: belt sander
by the query. Explanation: The purpose
is to keep the pants in Irrelevant
When assessing whether the OP serves place, not to shape wood.
the same purpose as the DP, consider Exception: OP
The OP is unrelated
whether the task which the DP is SQ: office desk and DP are of
to the purpose of DP.
designed for can be accomplished by OP: coffee table the same brand
This implies that OP
the OP. neither fulfills the Explanation: The purpose (see Brand
is to acquire a surface Affinity related
Purpose purpose of DP nor
Examples: can be used as an capable of supporting the products and
Brand Affinity
- [coffee grinder] refers to a product accessory to DP (see activities for office work
(e.g., writing, reading, unrelated
with the utility of grinding coffee Lead product vs
computer work). A coffee products),
beans into a coarse powder. Other accessory).
table’s purpose is to genre, or
devices able to do this, e.g., theme/occasio
support beverages,
multipurpose crusher, would serve n.
remote controls,
the same purpose.
decorative objects, and
- [acne cream] refers to a product small items (wiki), not
with the utility of reducing the designed for office work.
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specialized to be used with the lead compatible with the Explanation: Pixel phones
product. that lead product. use USB-C cables
The age attribute indicates an age range Note: +/-1 age range
intended or suitable for a product. is a high-level
guidance as age SQ: shoes for an infant
Examples in queries: [board games for a ranges are
starting to walk Substitute
3-year old], [outfits for a 6-month old] sometimes difficult to
Age OP: shoes for a toddler
establish. Try
Note: when the age group is used in a answering a
clothing related query, it refers to the question: is OP
clothing size. Same mismatch guidance potentially suitable
applies. for the age range of
DP? If the age range
is not matching
perfectly, but the
product is still likely
to be suitable, then
the product is a
Substitute.
OP is unlikely to be
suitable for the age
range of DP (general SQ: toys for toddlers
guidance: more than OP: toys for a 9-14 year Irrelevant
one age range old boy
difference from the
intended).
Gender attribute refers to the gender SQ: Women’s pants
OP is not designed
Gender that the intended product is designed or OP: Men’s pants Irrelevant
for the explicitly
styled for, one of male, female, or
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Explanation: Customer is
specific for a
compatibility/feature of
product searched. Voltage
difference could result in
short circuits or result in
Irrelevant
damaging of products.
Voltages are also very
specific to countries and
states. Thus, the defect in
the queries is to be
treated as incompatibility
differences and rated as
Irrelevant.
The search result page lets the customer select some of the color variants for each returned model of shoes. The product detail
page allows the customer to select both the color pattern and shoe size. The product image and other information available in the
task UI is unlikely to provide the information about all of the product variant choices available to the customer. The judges are
expected to check the product detail page for available variants when making their assessment and to select the variant which
matches the query the closest following the sequence Exact, Substitute, Complement, Irrelevant in that order. For this search
query, the faceout variant matches on all attributes and is an Exact match. Searches for brooks running shoes grey or brooks
running shoes orange would both be Exact matches for the ASIN below since both colors can be selected from the PDP, but for a
search for brooks running shoes gold it would be a Substitute since no variant selections have gold as the primary color.
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Ambiguous Queries
A query is considered ambiguous if it has multiple possible interpretations. For example, a query with keywords glasses could
refer to sunglasses or reading glasses, or to drinking glasses. The annotators can mark all these types of glasses as Exact. For
example, SQ is query cat pajamas and OP is pajamas with cat images on them, pajama costume of a cat, or pajamas for cats
would all be marked Exact. For example, SQ is reading glasses and OP is sunglasses then it would be marked Irrelevant as the
feature is crucial and is defeated.
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“Annotators is required to mark the query as ‘Ambiguous’ by adding additional comment in SDAT without fail when they notice
the query/ASIN is ambiguous in nature”.
Misspelled Queries
For misspelled queries, use the intended spelling when assessing the relevance match type. For example, query bumber sticker
very likely refers to bumper sticker. If there is a product interpretation for the query without a spelling correction, give the
customer the benefit of the doubt and use the unmodified spelling. For example, cotreau square drinking glasses orren ellis
refers to a product not sold on Amazon as of this writing (link), and the query should not be spell corrected despite Amazon’s
search engine doing so (as indicated by the preamble below shown on the search page).
If there are several plausible spelling corrections depending upon which letters are substituted, pick one that will result in the
closest relevance match label, following the same guideline as for Ambiguous Queries. If the query is unclear, consider all
common misspellings as different interpretations for the query, you can use Google or Amazon search to identify common spell
corrections.
Broad Queries
Some of the queries would be exploratory in nature, providing only a basic information about the product, typically, either just a
category, a product type, or a brand. These broad types of queries could potentially have thousands of relevant matches, and any
of the products matching the intent are considered Exact matches. Some broad queries may not admit Substitute or
Complement labels since the function is very broad to establish Substitutes, and not enough information about the product to
establish compatibility relationship.
For example, any jewelry item would be considered an exact match for query with query jewelry. Any product made by Reebok
would be considered an Exact match for a query reebok.
In-Category Search
Most queries will reference All Products search category, meaning that the customer issuing the query did not specify a product
search category. (All Products is the default, and unless otherwise mentioned, assume that the queries refer to All Products.)
When a search category is specified, it can be utilized to disambiguate and focus the intent of the query.
Example: Marvel is a broad query referring to products related to the media franchise spawned by a series of Marvel comics.
Absent additional information, the query can refer to comic books and books, movies, games, toys, clothing, and other items
branded with the images and likeness of the characters and the items from the franchise. However, if the query references Toys
& Games product category, the query intends the product type to be toys or figurines (e.g., a spider-man lego toy – exact,
Captain America lego toy – Substitute), and products of other types would be considered as Irrelevant (e.g., a captain america t-
shirt, a green lantern t-shirt)
Exception: When the intent based on the search keywords are inconsistent with the provided category, ignore the provided
category and assume All Products, e.g., jackets with category Electronics.
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Examples:
Keywords: waterproof
Category: aps (All Products)
Judgement: Unjudgeable
Explanation: Waterproof very likely refers to a property of the product, but it is not clear what product is being referred to: bag,
jacket, casing for cameras or mobile devices, shoes, tarps, etc. Rather than to guess the intent, mark it as unjudgeable.
Keywords: metal
Category: aps (All Products)
Judgement: Unjudgeable
Explanation: Metal could refer to the material of the product and to genre of music, or even to media or videogame titles. There
is not enough information to judge the intent, so mark as unjudgeable.
Keywords: metal
Category: music
OP: Metallica LP
Judgement: Exact
Explanation: Category is specifically mentioned and any music album of the genre Metal will be rated Exact, overlapping genre to
be rated as Substitute and different genre to be rated as Irrelevant.
Keywords: cat
Category: aps (All Products)
Product: Cat food
Judgement: Exact
Explanation: The object referenced in the query is not sold on Amazon, any product related to the query to be marked as “Exact”.
Keywords: Cat
Category: aps (All Products)
Product: A figurine of a dog
Judgement: Irrelevant
Explanation: The product is not related to any potential interpretation of the query.
Keywords: Car
Category: aps (All Products)
Product: A poster with a car
Judgement: Irrelevant
Explanation: Poster cannot be of any use to the queries product (car). Hence should be marked as “Irrelevant”. However, if the
ASIN shown is “car repair book” then judgement would be “Exact”.
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Labeled Examples
Exact: An offered product an Exact Match when the offered product is exactly the same as the search query. A very specific query
will only be satisfied if the product matches all of the characteristics included in the query.
Substitute: An offered product is a Substitute when it differs from the intended product, but it is functionally equivalent. This will
be the same type of product, but may differ by brand, model, color, title, or other details. The offered product may also meet the
purpose or the utility of the desired product even though it is not strictly of the same product type.
Note: Any critical matching defect/attribute mismatch which makes the recommended ASIN unsuitable in the context of the query
should lead to the ASIN judged as Irrelevant. (See Product Attributes and Impact of Mismatches.)
Complement: A product is complementary to the SQ when it could be useful to the customer if they did buy the intended product.
This could be an accessory, a component, replacement parts, or even another item designed to or could reasonably be used
together with the product. More broadly, the product can be considered a complement if the customer could be interested in it
because of the brand affinity (same brand) or because the offered product follows the same theme, genre, or occasion as the
intended product.
Note: Any critical matching defect/attribute mismatch which makes the recommended ASIN unsuitable in the context of the query
should lead to the intended product judged as Irrelevant. (See Product Attributes and Impact of Mismatches.)
Irrelevant: A product is Irrelevant to the SQ when it does not satisfy the criteria for either Exact, Substitute, or Complement label,
but when the query and the product information are clear enough to evaluate the type of the match. The offered product has
failed to match the purpose like: utility, size, age, gender, compatibility of the desired product, or the offered product fails to
create interest of a purchase by not aligning with the desired product on brand, genre, theme. (See Product Attributes and Impact
of Mismatches.)
Assume All Products category and amazon.com marketplace for all examples in the table below
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Can be used as an
independent product
with DP as part of an
outfit Designed for
Does not come in
navy/blue women, won’t fit
men – defect wrt DP
Otterbox case OtterBox Defender Spigen Liquid Air Google Pixel 7-5G
for pixel 7 Series case for Google Designed for Pixel 7 Case Android Phone
Pixel 7
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Unjudgable: This judgment is only to be used if the product cannot be judged, either because the query cannot be understood, or
because the product is lacking enough information to determine if it matches the query. An Unjudgable query is one that
a. is complete gibberish,
b. is seeking help,
c. is attempting to navigate to a website,
d. is in a non-market/foreign language (Primary/target language to be considered for the particular marketplace
unless the annotation language is specified clearly. Any language other than primary/ target to be marked
unjudgeable. Ex: French marketplace – primary language is FR and queries or offered products in any other
language like English/ Dutch to be marked Unjudgeable. If it’s a combination of French and English that is written
due to Brand name, adjectives or nouns which can be interpreted may be judged accordingly. Ex: Puma des
chaussures (Puma Shoes)- can be judged.
e. is a string of ASINs, numbers/symbols that does not correspond to an ISBN, ASIN or model number in Google
searches. *A single ASIN or ISBN number, with corresponding results on Google, is judgeable,
f. is very vague without a clear intent (see Very Vague Queries).
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The query-ASIN pair is also unjudgable if the product/ASIN information is insufficient to render a judgement due to not having
access to all of title/picture/product detail page link, or due to having ASIN information in a non-market/foreign language.
5. Volume of The Ghost and the Hemispheres aps Unjudgable Non-product type
hemisphere with Kindle edition query
radius 15cm? (B08KNSWQ5G)
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Appendix
Examples of Applying the Labeling Process
Example: pickup tents for camping short bed
Step 1: Understand the query: Searches on both Amazon and Google (note: the UI will typically provide a link) return tents
mounted in a bed of a pickup truck, broadly used for sleeping while camping. There is no other obvious interpretation for this
query. The query implies product type tent, with camping as the intended use, compatible with a pickup truck with a short bed.
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Step 2: Understand the ASIN: From the title and the picture, the product is a tent compatible with the full size regular bed pickup
truck. To get more information on the intended use of the product and its compatibility, head over to the product detail page (the
UI will typically provide a link). The product detail page indicates car camping as the recommended use for product.
Step 3: Identify the product attribute matches and mismatches: The ASIN matches the query on the product type (tent), use of
product (camping), overall compatibility (pickup truck, mentioned on the product detail page as Design: Vehicle Mounted Tent).
There is a pickup truck bed size compatibility defect. The keywords mention short bed while the ASIN is for full size regular bed
(6.4’-6.7’). How bad is this defect?
One of the available images (4th from the top on the left) is a model compatibility sizing chart (see below) which indicates that
short bed has 5’-5.8’ length rather than 6.4’-6.7’ length which this model of the tent is designed for. The mismatch is two sizes
(ASIN model is 19022, the one matching the query is either 19033 or 19066, and there is an intermediate size model, 19044, for
the bed length 6’-6.3’).
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Step 4: Assign the label based on the identified defects: There is only one defect, compatible bed size length. Based on the
information available to us, the defect is significant (two model sizes, unlikely to fit the vehicle) likely making the ASIN
incompatible with the intent of the query leading to Irrelevant label.
Step 1: Understand the query: The query likely refers to shoes with images of dogs on them. What is bobs referring to? A search
for the keywords on Google indicates that Skechers likely has a Bobs line of shoes (see below). An additional search for skechers
bobs turns up a page for the product line (see below). Therefore, the query can be interpreted as having a shoe product type, with
brand Sketchers, product line BOBS (rather, BOBS for Dogs), and images of dogs for theme.
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Step 2: Understand the ASIN: The product title and the image already suggest that the ASIN product type is shoes, brand is
Sketchers, and theme is images of dogs. To product line is unclear from the image, but going to the product detail page and
examining the third image from the top left (see picture below) indicates that the product line is indeed BOBS.
Step 3: Identify the product attribute matches and mismatches: All attributes identified in the query match those in the ASIN.
Step 4: Assign the label based on the identified defects: The label is Exact match.
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When the search query clearly mentions the product type which When the search query mentions the product type and a
clarifies the customer’s intent and the availability of the product specific category is also selected. In this case the query and
on Amazon. The category selected is APS, then we only have to category together can give you a better understanding of
mark the searched product as Exact. the specific need of the customer. Then only the intended
For example: if the search query is basketball (APS) , now we result should be marked as exact.
know Amazon sells basketball in this case we will mark only the For example: if the search query is basketball (Electronics) ,
basketball should be marked as exact. now due to the specific category, one can find phone
covers, pendrives or airpods cover in shape of basketball
(changing the intend and focusing on the specific product),
thus such products shall be marked as exact and not the
basketball.
Exception: When the product type is clearly understandable, but the category selected doesn't specify a different intend of the
customer. In such cases, we will not take the category into consideration while taking an enforcement action. For example: If the
search query is ‘Jacket’ and the search alias is ‘Shoes & bags’, in this case we will ignore the category and consider only Jackets as
the Exact product.
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ii)Infinity war
themed products
iii) Music score and
Songs
Complements in Media → Media products that are about other media products are considered to be secondary material and are
judged Complement so long as they match the category included in the query. This includes reviews, analyses, study guides,
anthologies, or commentary, where the book/video is meant as a companion to the central product they are about.
Sub category Query Exact Substitute Complementary Irrelevant
COD PS4 game
and all COD Games CD stand
COD ps4 PS4 GTA game COD XBOX ONE
themed product Guidebook for COD PS4
for PS4
ps5
Charging station Cables for charging Charging station for PS5
charging
for PS 5 console station for console Controllers
Video Games station
Video Video game CD, Joystick, Controller
game DVD, console Gamepad
Cases/Accessories for
Only XBOX
Cases/Accessories/Game Xbox Controllers
Xbox Consoles are the PS4 Console
s for Xbox Console (Accessories to
main PT
Accessories)
Harry
Movies/Prime Harry Potter Fantastic Beasts Harry Potter books or Titanic (Genre Different)
Potter
video Movie movie Merchandise
Movie
Endgame prime
video/Endgame
Endgame Marvel kindle
DVD format Endgame Blu-ray DVDs, CDs, Blu-ray holder
Blu-ray version/vice-versa
SACDs and DVD
audio discs
One Direction
One Linkin Park One Direction themed
music and brand Spiderman movie
Direction music, products
products
Purpose CD
Walls CD
CD Player
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3. Fashion
Sub
Query Exact Substitute Complementary Irrelevant Exceptions
category
If the query
Pink Cushion was “cushion
covers, size Blue Cushion covers, Cushion cover cover 30 x 40”
50*50 size 50*50 Any decorative to of different then even if we
Pink Cushion size 30*50
decorate the cushion get cushion
cover 50 x
covers/straps/zips for cover of 40 x
50
cushion covers 30 size, it will
be marked
Exact.
Superman t shirt
Softlines Batman pants/
innerwear
Plain inner
Batman t shirt
wears
Batman T-
shirt Plain t shirt
Polyester T-shirt.
Cotton T- T-shirt made of T-shirt made of other
Cotton shorts/pants Woolen pants
shirt >=50% cotton material or with less
than 50% cotton
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Cotton fabric
(pure or >=50%) Cotton T-shirt
Cotton <50% or
Material Cotton
Leather, Polyester,
(fabric)
Silk (Fabric)
In DEFRITES_JP
Tunic/ blouse/ Pants/ jeans Sweatshirt/Pull and IN
Tank top over marketplace T-
Any Shirts
shirt will be
Shirt substitute
Any Inner
wears
Apparels
Tunic
Pants
Top Jacket
(anything
from neck to
waistline) Coat
A one-piece
garment from Jumpsuit or Saree, Salwar
top till ankles. 2 –piece dress
Top till knees
Buttons/Accessories
Clothing Dress
for a dress
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Ready made
Lehanga.
Any pant/set of
clothes, which
Pajama Top
can be worn
while sleeping Any normal
Pajama/PJs/ or lounging. pant/shirts not
Pyjama used as sleep
wear.
Bikini
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Wrist Watch
Only in IN
marketplace
Shoes sandals/sliders
will be
irrelevant.
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Handbag, Backpacks,
tote, slings, Lunch bag,
carry bags, Gift bags,
etc. Bags for
Bags Bags A bag used for any carrying pets
purpose.
A bundled
Bag Strap, Chain,
item of 3
bag Charms
bags can be
Handbag Caprese Caprese Tote bag/sling Lavie Tote bag/sling Suitcase/
given as
s Handbag bag/purse/wallet bag/purse/wallet backpack
exact, as all
are
handbags
Gucci Suitcase/Bac
Purses MK Purse MK Purse Purse straps
Purse/Handbags kpack
Tommy Hilfiger
Allen Solly Zips/chains, Wallet Suitcase/Bac
Wallets Allen Solly Wallet/clutch wallet/clutch/handb
Wallet charms kpack
ags
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1.tools/machines for
working with wood
Industrial/
accessory of the
Research and Wooden product
wood working 2. book on the theme. wood-working
development like chair, table etc.
tool
products
6. Beauty
Face care & Foundation Foundation in BB cream/ CC cream/ DD Brushes/pad to apply Lip gloss
products liquid form and cream foundation to face;
Powder form directly related
products like primers
and concealers/
setting powder
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Lipstick liquid lip color lip gloss/ lip balm lip primer eyeliner
face mask Sheet mask mask Scrub/ toner/ mascara
sheet moisturizer/cleanser
7. Medicines
For any formula foods we need to ensure that the age of the baby/kids matches.
Subcategory Query Exact Substitute Complementary Irrelevant
Dietary Supplement
Fat Burner for weight loss Weight gain
Book on Weight Loss
powder or just
supplements
Fever
Drug store
8. Grocery
Sub
Query Exact Substitute Complementary Irrelevant
category
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Food Tomato
Beverage
Orange juice
s
Apple juice
Alcohol Whiskey
Book on
Potato (raw), Frozen consumption of
or potatoes Potato wine
dried potato
Amazon
Potato
Fresh
Potato chips
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Almond flavour
chocolate/
Almonds Other dry fruits/almond baking essesnce
[salted/unsalted] flour/almond butter/
almond milk/almond oil
Nuts Almonds
Condime
Mayo
nts
Gourmet Cake
Honey/Dryfruits
Any Spices
Oats
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Pringles
Anything vegan
Anything non
Vegan
vegan
Non
vegetarian
Comment: Meat Vegetarian food/vegan food /plant
Non based meat
vegetarians
may
consume
vegetarian/v
egan food,
not vice
versa
Lactation
Other milk [buffalo/cow’s] or milk
products like
alternatives;
pumps,
https://www.amazon.com/dp/B00 Pregnancy
Beverage Mother’s lactation
Breast milk LBGOW2Y detection kit/
s milk improvement
any item with the exact title match Nursing clothes.
products or
https://www.amazon.com/dp/B00
book/videos on
09F3POY
lactation
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9. Fresh
Sub Query Exact Substitute Complementary Irrelevant
category
Coconut Fresh & dry coconut Coconut milk/ coconut Coconut ice
oil (for consumption)/ cream
grated coconut flakes
[Note - Flavors
will be irrelevant
but when added
as an ingredient
then substitute]
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10. Pets
Domesticated Animals - Do not treat them as theme, however Wild Animals can be considered as theme
Sub
Query Store Exact Substitute Complementary Irrelevant
Category
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Pet
11. Toys
Sub
Query Exact Substitute Complementary Irrelevant
Category
Board games Ludo/Catan Card games like Uno Dices, pawns, chips Soft toys/figurines
Any other character
costume from Harry
Harry potter
Harry Potter Potter like Dumbledore
costume Harry Potter wand Batman mask
costume or Hagrid/ Fantastic
Toys beasts costume or
other theme costume.
Game for 0-4 years or 6
Games for 5 year Games for 0-5 year
years (we allow -1 and Guide to the game Game for adults
old old
+1 age only)
Accessory for plush Figurine, Plush toy
Plush toys Any Plush toys
toys for pets, Adult toy
12. Home
Sub Category Query Exact Substitute Complementary Irrelevant
Furniture Bed Single bed/ Double bed Sofa cum bed Mattress/Bed Sheet Chair
Wall Art Wall paper Wall paper Poster Glue Stick Photo frame
Bathroom Bath Towel Towel Hand Towel Hook/Rack Bath Mat
Storage and Organization Wardrobe Almirah Clothes Stand Wardrobe light Bed
Plant/ Real Plant/ Flower Artificial Plant/ Planter
Garden Planter/ Fertilizer
Flower (including seeds) Flower stand
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13. Kitchen
Sub Category Query Exact Substitute Complementary Irrelevant
Dinning Plate Plate Thali/Bowl Spoon Cooker
Cookware Induction Induction Gas Stove Induction cleaner Cylinder
Appliance Chimney Chimney Exhaust Fan Chimney pipe Celling Fan
Microwave Microwave OTG (Oven Toaster Grill ) Microwave plate Sandwich Toaster
14. Automobiles
Sub Category Query Store Exact Substitute Complementary Irrelevant
Plastic model,
Car (same model) miniature, figure (of
Car Accessory (of the same the same model)
(Automobile) model)
Vehicle aps
(name of the
car model)
Automobiles
15. Shoes
Sub
Category Query Store Exact Substitute Complementary Irrelevant Exceptions
Clogs aps Clogs for any Bathroom Sole for sandals Sport shoes for
gender Slippers any gender
Sports aps any laces for sports high heels/formal
shoes for sports/running shoes shoes for
women shoes women/sports
shoes for kids or
men
Shoes Tommy shoes shoes , wallet, shoes, wallet t shirt from any The shoes
Hilfiger and shoes laces, and other brand category/store
bags etc. from accessories consists of small
Tommy from other bags and wallets,
Hilfiger brand hence to be
marked exact in
this category.
16. Theme
Theme Query Exact Substitute Complementary Irrelevant
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17. Adult
Sub Query Exact Substitute Complementary Irrelevant
category
sex toy sex toy for men Lubricant 1. sex toy for women
for men 2. condom
18. Books
Key Points:
Further elaboration:
Important points to consider in specificity to ‘books’ queries, divergent to the above/usual guidelines:
(1) Price/Free: any book (in any format) matching the price constraints chosen by the customer are to be taken into consideration
If customer is looking for “free books”, price must be 0 in the local currency
Any books which is non-free would thus be rated Substitute.
(2) Bestsellers/Validated Adjectives: query constraints must be respected (e.g. “romance bestseller” will need to satisfy both
bestseller and genre guidelines to be judged Exact).
While adjectives such as ‘cute’, ‘best book’ may be subjective and can continue to be disregarded at time of relevance
judgement, however ‘top seller’, ‘high rated’, ‘bestsellers’ and the like may be valuable for judgement.
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>>The criteria for researching and dive deep here may include pointers and hints such as:
* any Book with the Amazon Charts OR Editor’s Pick OR Bestseller badges
* any Book with “New York Times bestseller” reported on the cover
* any book ranked within Books/Kindle Store Zeitgeist top 2,000
* any book with more than 1,000 reviews
>>Below books would be rated Substitutes:
* any book ranked between 2,000 and 10,000 in Books/Kindle Store
* any book having between 500 and 1000 reviews
(3) Service queries: while service or membership seeking queries such as “cancel kindle unlimited” continue to be disregarded,
however, keywords (and functional equivalents): “kindle unlimited”, “prime reading”, “audible plus”, “kids plus”, “comixology
unlimited” all contextually hint towards a customer searching for books and thus must be considered for judgement accordingly.
E.g. while the SQ: ‘kindle unlimited’ could entail all books to be marked as Exact, ‘audible plus’ hints at a particular format of book
and thus must be provided the relevant judgement, distinguishing format.
(4) Age range/reading level: a children book for an age range adjacent to the one the customer was looking for (e.g. a book suitable
for 3-4 yrs. old when customer is looking for “children books 5-6” would be rated Substitute.
Overlapping age range, e.g. books for 3-4-year-old and resulting product with 4-5-year-old book may be rated Exact.
Grade Age
Pre-kindergarten 3-5
Kindergarten 5-6
4th grade 9 - 10
5th grade 10 - 11
6th grade 11 - 12
7th grade 12 - 13
8th grade 13 - 14
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(5) Distinguishing between genre and subject: Genre refers to categories of works that are characterized by similar plots, themes,
settings, situations, and characters. However, the Subject describes what a book is about, or its topic. Example of subjects are:
Architecture, Photography, Sports (in general or specific, e.g. football), etc.
*fiction and non-fiction books are to be rated Irrelevant
(6) Sub-genres: it is important to take note that while sub-genres such as Sci-Fi-thriller and a usual action-thriller may be rated
as Substitute products, however a significant movement from sub-genre, e.g. Sci-Fi-thriller and historical-thriller will be
rated Irrelevant.
(7) Media Vs non-media/merchandise Products: all the media products that exactly match the keywords and are either the main
work(s) in the original medium or other media derived directly from the original medium are Exacts. Conversely, non-media
products about the original work(s) are Substitutes. E.g. all Harry Potter movies and books are Exacts as they are either the primary
work (the books) or direct media derivations of the primary work (the film transpositions).
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Keywords: cookbook
Recommended Title: Fatty Liver Diet Cookbook: A Liver Cleanse and Detox Guide
Explanation: Query is just cook book and the ASIN is cook book for fatty liver, it is considered as Exact. But if the query is “Cook
book for thyroid” and the result is “Cook book for fatty liver”, then it is Irrelevant.
For further detailed insight, please refer to the books SOP that is shared separately.
Two different lead products from the same brand can be marked as Complement, if they fall under same product category. Brand
affinity is to be considered in irrelevant cases, where query and shown product are not exact match or cannot substitute each
other or are not used together products. But we would still consider shown product as Complementary as both products are
from same brand and fall under same category. Here we consider query and shown product as complementary not because both
are used together products, but considering the possibility that customer who likes a product from a particular brand might have
a curiosity/interest to buy a different product of the same brand, which fall under the same product category. Thus, when it
comes to brand affinity, we are defying the purpose of products, but the product category will act as a proxy for purpose and will
be a guard rail to check the products are not too far off.
Sub
Category Query Store Exact Substitute Complement Irrelevant Exception
Maybelline APS Maybelline Mac cosmetics Maybelline Hair brush -
-
eye-liner eyeliner eye liner lipstick
swisse APS swisse Vitafusion - Swisse hair
multivitami multivitamin multivitamins nutrition for
n men men https://www.a men
https://www.a mazon.com.dp https://www.a
mazon.com/dp /B007L0DON mazon.sg/dp/B
/B07B8NF7C9 W 07BF67B9C
Dove APS Dove Shampoo Loreal Dove
-
Shampoo Shampoo Deodorant
Benadryl APS Benadryl fever Ibuprofen Benadryl Anti- Brand affinity
fever tablets fever tablets Itch Gel cannot be
-
tablets’ considered for
medicines
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20. Subscription
Prime subscription related queries, annotator to do an Organic search and check for products/ videos under prime. Mark those as
Exact and any other product which is not purchased under prime to be Irrelevant.
Sub
Categor
y Query Store Exact Substitute Complement Irrelevant Exception
hbo max ALL All products or All products or - All non-prime -
subscription videos under videos under products
for prime prime & HBO MAX prime in
members in organic search organic search
-
sign-up
https://www.ama https://www.a
zon.com/dp/B0B6 mazon.com/dp
6PQZRB /B0916PSH18
Ebt-snap All All products that All products Explanation: EBT
are eligible for that do not SNAP – Electronic
either ‘SNAP’, say ‘SNAP’, Benefit transfer
‘EBT’ or both on ‘EBT’ or both that allows
the PDP on PDP Supplement
(mentioned in Nutrition
PDP) Assistance
https://www.ama Program.
zon.com/dp/B00
WI0T5AQ
Topic Queries for a product sometimes also return ASINs which are books or other media about that
product as a topic. These are secondary material to be judged as Complement that
includes documentaries, video reviews, how-to manuals, and educational materials.
Products which display an image of another product or miniatures are considered Irrelevant unless
the customer has selected an alias like toys or apparel, or added additional terms to the query
indicating they want a shirt, mug, sticker or other product displaying an image.
Quantity/ Quality/ • If any of these terms appear in a query, they are not used when determining ESCI relevance,
Price/Shipping/Condition and the query is judged as if those terms were removed. Subjective terms such as ‘cute’
‘cool’ ‘nice’, refurbished, best seller, best, renewed, cheap, free, sexy, awesome, new can be
ignored.
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• Query is 5kg rice and Offered product is 2kg Rice, the judgement would be : Substitute as
the weightage or unit of the product is considered whereas 2 pack/3 pack rice/book/shirt
(any other product) should be marked as “Exact” as quantity should be ignored.
Name When a query consists of a person’s name, it is judged differently depending upon what relationship
that person has to the ASIN:
• if they are a primary contributor towards a book, video, piece of music or art, then that
ASIN is Exact, and any ASINs in the same category are Substitute, in case of author name
we check for genres.
• If the ASIN is about them or depicts them, then it is Complement
For people names any media product authored by or about the person is an
(historical figures, Exact
celebrities, authors) and
fictional characters: merchandising and related products are Substitutes
merchandise of another person is Irrelevant
Media format [DVD, Vinyl etc.] may match but if the genre
of the asked person is different then the OP is Irrelevant
William Morris (Name of William Morris was a designer, who designed many types of
a designer) products- furniture, fabrics, stained glass, wallpaper etc., so
any product bearing his designs can be exact. Similarly, if SQ
is an apparel designer and OP is an apparel from that
designer (Exact), but if OP is an apparel from a different
designer or an apparel without designer name then
(substitute). Product type designed by the asked designer
will be narrowed down, for ex jewelry designer, interior
designer etc.
If the asked product type is not designed by the designer
then Irrelevant. Example: SQ - William Morris Furniture and
OP is Apparel from a different designer.
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