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7/13/24, 5:47 PM Project On 14 Principle Of Henri Fayol Management With References To V-Mart

CBSE 12th Commerce CBSE Projects Principles Of Management

Project On 14 Principle Of Henri


Fayol Management With
References To V-Mart

Table of Contents

INTRODUCTION:
About All Topics:
The study’s title is –“Project Report on Henri Fayol 14 Principle of
management with reference to V-Mart.”

According to Koontz and O Donnell. ”Management Principles are


fundamental truth of general validity which have value in predicting the
results of management action.

These days business has assumed wider dimensions as a result of which


numerous problems arise in day to day activities, and the manager of the
organisation has to solve these problems. A manager needs guidelines to
grapple with the problems and run the organisation efficiently. The
principles of management guide the manager. That is why the study of henri
fayol’s 14 Principles of management is important.
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The Study Plan:

The following are the contents of the study plan:

The objective of the study

Selection of the organisation

Subject Matter of the study

Period of the Study

Observation tools used

The Objective of the Study:


The chief purpose of this project is to see the henri fayol’s 14 principles of
management being implemented in real life. With its help, we shall get
important whether the principles of management which we come across in
the books are true? And whether by following the henri fayol 14 principle of
management, the efficiency of the managers is enhanced.

Selection of the Organisation:


To achieve the objective of this project, we need an organisation where the
business is carried on a large business, and various activities are performed.
On the advice of the project guide Mrs Monica Sehgal, V-Mart was selected.
The following were the chief reasons for selecting this company.

Rock On with Eva Roll Ons

It is capable of fulfilling the purpose of the project.

It is situated nearby and visiting it would be easy.

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About the Organisation:

Name of the company V-Mart LTD

Head office New Delhi

Industry Type Retail Sector

Year of Establishment 2002

Founder(S) Mr Lalit Agarwal

Mr Hemant Agarwal

Area Served Local

No. of Employees 80

Annual Sales Rs-80 Crores

Annual Profit Rs-20 Crores

Fixed Assets Rs-10 Crores

Company Type Private Limited

Subject Matter of the Study:


Under this project, the henri fayol’s 14 principles of management were
studied. These principles are as follows:

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Division of Work

Authority of Responsibility

Discipline

Unity of Command

Unity of direction

Subordination of Individual Interest to General Interest

Remuneration of Employees

Centralisation + Decentralisation (Effective centralisation)

Scalar chain

Order

Equality

Stability of Personnel

Initiative

Esprit de Corps

Period of the Study:


The period of study happens to be one year. So far as the class is concerned,
30 periods have been provided.

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Observation Tools Used are henri fayol 14


principle of management:
Authority + Responsibility

Unity of Command

Subordination of Individual Interest to General Interest

Remuneration of employees

Centralisation + Decentralisation

Scalar chain

Equity

Stability of personnel

Initiative

Division of Work

Discipline

Unity of Direction

Order

Esprit De Corps

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QUESTIONNAIRE (USED FOR REPORT

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MAKING):

S. N.
Questions Y N T
No. R

Do you have all the authority connected with your


1.
work?

2. Do you get orders from more than one bass?

Do you give top priority to the interests of the


3.
company?

4. Do you get reasonable remuneration?

1. As the daily decision made by the people


5.
concerned?

2. Are the major decision taken only by the higher


authorities?

Does the boss of your boss directly communicate


6.
with you?

Does your company give equal remuneration to all


7.
the employees doing a similar job?

Have you served this company for more than one


8.
year?

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Does your boss give importance to your


9.
suggestion?

ANALYSIS (BASED ON
QUESTIONNAIRE):

1.Authority + Responsibility:
Meaning:

According to this principle,

“Authority and responsibility go hand in hand.”

Result of empirical investigation:

Q-Do you have all the authority connected with your work?

Rock On with Eva Roll Ons

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A–

Yes No No No. of

Response Respondents

60 10 10 80

Explanation:

About the principle of management – “Authority + Responsibility.” So the


company employees were asked to give a reply to the question indicated in
the table. A total number of 80 respondents were in favour, while ten
responded with a negative reply. However, ten people did not express any
opinion.

Conclusion:

The figures given in the table indicate that the employees have the authority
to discharge their responsibility regarding the work entrusted to them. It can
therefore be said that this henri fayol 14 principle of management is being
implemented in this company.

2. Unity of command:
Meaning:

“There should be one and only one boss for every individual employee”-
according to this principle.

Result of Empirical Investigation:

Q-Do you get orders from more than one boss?

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A–

Yes No No No of

Response Respondents

10 66 04 80

Explanation:

Eighty employees of the company were asked to respond about the


principle of management – unity of command, to the question given in the
table. Only a total of 10 employees responded with ‘yes’ while 66 responded
negatively. The remaining 04 employees did not give any reply.

Conclusion:

The figures given in the table tell us that out of 80 employees, 66 employees
said that they received orders from a single officer at a time. It can therefore
be said that the company has understood the importance of this henri fayol
14 principle of management.

3. Subordination of Individual Interest to


General Interest:
Meaning:

According to this principle, “the interest of an organisation should prioritise


the interest of any individual employee.”

Result of empirical investigation:

Q-Do you give top priority to the interest of the company?

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A–

Yes No No No. of

Response Respondents

67 08 05 80

Explanation:

For the principle of management, ”subordination of individual interest to


the general welfare, “ 80 employees were asked to respond. Out of 80
employees, 67 responded in favour while the other 08 respondents replied
negatively. The remaining 05 employees did not give a response.

Conclusion:

Based on the figures available in the table, it can be asserted that the
company employees gave priority to general interest over individual interest.
The henri fayol 14 principle of management needs to be observed.

4. Remuneration of employees:

Meaning:

According to this principle, “the employees should be paid fair


remuneration, which should give them at least a reasonable standard of
living.”

Result of empirical investigation:

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Q-Do you get reasonable remuneration?

A–

Yes No No No. of

Response Respondents

35 40 05 80

Explanation: Regarding the principle of management. ‘Remuneration to the


employees 80 respondents were asked to express their opinion 40
employees said they were not getting reasonable remuneration. On the
other hand, 35 employees expressed a positive opinion about it the
employees who remained numb on this issue numbered only 05.

Conclusion: Based on the above analysis, nearly 50% of the company’s


employees are not happy about the company’s remuneration policy.
Therefore, it can undoubtedly be said that the company lags in observing
this henri fayol 14 principle of management.

5.Centralisation + Decentralisation:

Meaning:

According to this principle, the superiors should adopt effective


centralisation instead of complete centralisation and complete
decentralisation.

Result of empirical investigation:

Q1-Are the daily decisions made by the people concerned?

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Q2-Are the major decisions taken only by the higher authorities?

A–

Sr. No. Yes No No Response No. of

Respondents

1. 66 09 05 80

2. 75 00 05 80

Conclusion:

The above analysis clearly shows that the company does not adopt a
complete centralisation. Neither does it do so in the case of decentralisation.
Instead, it can be said that the company follows the principle of
centralisation in an effective way.

6. Scalar chain:

Meaning:

According to this principle, the Organisation should have a chain of


authority and communication that runs from top to bottom and should be
followed by managers and subordinates

Result of empirical investigation:

Q-Does, the boss of your boss directly communicate with you?

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A–

Yes No No No. of

Response Respondents

61 12 07 80

Explanation:

All the employees were asked the question given in the table regarding the
‘scalar chain’ principle. A total of 61 employees’ answer was negative. The
number of employees who did not express any opinion was only 07.

Conclusion:

The above analysis shows that most of the employees vouch for the fact that
they have direct communication with their boss’s boss. It is an indication of
the fact that while communication between the two people takes place in
this manner, a step is being overlooked. It should be our inevitable
conclusion that the principle of scalar chain is being violated. This situation
is certainly not in favour of the company. The henri fayol 14 principle of
management is not observed.

7. Equity:
Meaning:

According to this principle, “The managers should treat their subordinates as


somewhat as possible to develop a feeling of dedication for their work.

Result of empirical investigation:

Q-Does, your company give equal remuneration to all the employees doing
a similar job?

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A–

Yes No No No. of

Response Respondents

45 31 04 80

Explanation:

Regarding the principle of ‘Equity’, the question given in the table was to
pull all the employees. A total of 45 employees responded positively, while a
total of 31 employees responded negatively. Those who did not respond
were significantly low, i.e. yeast 04 persons.

Conclusion:

The above analysis establishes the fact that the questions about the
principles of equity elicited a mixed response from the employees. It can,
therefore, be said that the company is not conscious of observing this henri
fayol 14 principle of management. The principle of management gives a
rude shock to the efficient and hard-working employees, and they start
losing their confidence in the company.

8. Stability of Personnel:
Meaning:

According to this principle, “there should be a stability of tenure of the


employees so that the work continues efficiently.”

Result of empirical investigation:

Q-Have you served this company for more than one year?

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A–

Yes No No No. of

Response Respondents

28 51 01 80

Explanation:

All the 80 Employees of the company were asked the question given in the
table regarding the principle ‘stability of personnel.’ More than half the
number of employees responded negatively, where 28 employees confirmed
the fact that they have served the company for more than one year. Only
one person did not express any opinion.

Conclusion:

The above analysis indicates that labour turnover rates in the company are
on the higher side. In other words, the employees do not continue to be in
the service of the company for a longer period. This situation reflects
mismanagement in the company.

Therefore the company has to take care of the stability of the personnel in
its own interests and should observe henri fayol 14 princlple of
management.

9. Initiative:
Meaning:

According to this principle, “employees in the organisation must be given an


opportunity in making and executing a plan.”

Result of empirical investigation:

Q-Does, your boss give importance to your suggestions?

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A–

Yes No No No. of

Response Respondent

57 18 05 80

Explanation:

To check the implementation of this principle of ‘initiative’ in the company,


all the employees were asked the question given in the table. A total
number of 57 employees were in favour of the question, while 18 employees
gave negative answers. The other five people remained numb to this
question.

Conclusion:

The above experiment shows that more than 50% of employees felt that
their opinion was given importance. This is a comfortable situation. This
encourages initiative and confidence in the employees

ANALYSIS (BASED ON PERSONAL


OBSERVATION):

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10. Division of Work:


Meaning:

According to these principles, “as far as possible the whole work should be
divided into small parts, and each individual should be assigned only one
part of the work according to his ability and tact reportedly do that the
benefits of specialisation may be achieved.”

Result of empirical investigation:

During the personal observation regarding the principle of division of


labour, whatever was observed in the company may be described as follows:

Close to the entrance gate, the company has located a reception


counter. All the customers were being received here. They were told
where they could obtain the items they wanted to purchase and which
section they should visit.

When the customer reaches the section concerned, the salesman helps
him choose the items of his need here, the sale is finalised, and the
salesman hand over a token to the customer and directs him to the
payment counter.

In the meantime, the goods sold are carried to the bill counter.

From the bill counter, the goods are sent to the packing counter.

From the packaging counter, the packed material and the bill are sent
to the payment counter. The customer is already at the counter along
with the token. Here the customer hands over the token, make the
payment and takes delivery of the goods purchased.

Conclusion:

The above-stated facts indicate that the company has divided the total work
into many parts. All the people perform a particular Job repeatedly.
Therefore, it can be said that the henri fayol 14 principle of management, i.e.
divisions of work, is actually being observed meticulously.

11. Discipline:
Meaning: According to this principle, ”the organisational rule and
employment agreement should be obeyed by both the superiors and

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subordinates necessary for the organisation’s successful working.”

Result of empirical investigation:

During personnel observation regarding the principle of ‘Discipline’, the


following facts came to light:

It was observed that the employee usually got into private conservation the
moment they found any opportunity of doing so. They indulged in long
conversations over the telephone in a joyful mood. Sometimes the
customers were seen being ignored.

Conclusion:

The above facts highlight the important aspect of their conduct. It shows
that the employees are not fulfilling their commitment to the company to
work honestly for it. Therefore, it can be said that the henri fayol 14 principle
management are being violated in the company.

12. Unity of Direction:

Meaning:

According to this principle, “there should be one head and one plan for a
group of activities having the same objectives.”

Result of empirical investigation:

During the personal investigation, the following facts came to our notice
regarding the principle of ‘Unity of Direction’:

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1. The company’s business was divided into three main units-Ladies wear,
Gents wear, and Kidswear.

2. Three different individuals headed all three units.

3. Every head Kept a watch over the activities of his unit. e.g. sales,
purchase, the attitude or behaviour of the subordinates towards the
customers, customers ‘satisfaction etc.

Conclusion:

The above facts make it clear that the company has mainly three units. Every
unit has to deal with different kinds of customers with their efforts in
different ways. Therefore it is clear that another individual heads each, and
he plans and regulates the activities of his unit in his way. The situation tells
us that the henri fayol 14 principle of management is being implemented in
the company.

13. Order:

Meaning: According to this principle, “a right person should be placed at the


right job, and the right thing should be placed at the right place.”

Result of empirical investigation:

During the course of our investigation regarding the principle of ‘order’, the
following facts were observed:

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It was found that all the units had arranged their goods in a proper and
orderly manner

Whenever the material/goods got scattered because of the rush of the


customers, It was immediately restored in its proper place.

All the employees were observed to be working in their decided place


of work.

Conclusion:

The above description makes it clear that all the goods are placed in their
decided place. Similarly, all the employees work only in the pre-determined
place of duty. Therefore, it can be said that the henri fayol 14 principle of
management is being observed in the company.

14. Esprit De corps:

Meaning:

According to this principle, “a manager should continuously make efforts to


develop a team spirit among the subordinated.”

Result of empirical investigation:

During personal investigation, the following facts concerning the principle of


Esprit De corps came to light.

Usually, the managers were seen using the word ‘I’ instead of the word
‘WE.’

It was also observed that the managers did not show any interest in
their subordinates.

Conclusion:

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The above facts make it clear that the managers in the company are the
victims of the reason why they give importance to the word ‘I’ instead of the
term ‘WE’. In such a situation, the question of the feeling of cooperation on
the part of employees is simply out of the question. The henri fayol 14
principle of management is indeed being violated in the company. This is
not a good situation.

CONCLUSION:
According to Professor W. H. Kilpatrick, “A project is a wholehearted act
proceeding in a social environment.”

A project from students’ point of view can be purposeful learning activity,


including practical problems, planned and carried out in a real-life manner
to achieve specific goals. In other words, project work refers to the
successful completion of a study.

This project work has helped study the meaning, techniques and functions
of the henri fayol 14 principle of management in a better manner.

Henri fayol 14 Principle of Management are general and broad guidelines


for the decision making and behaviour of managers.

Thus this project work was of immense benefit to me.

BIBLIOGRAPHY:
Books:
NCERT-Textbox in Business Studies for Class XII

Business studies by R. k. Singla for class XII

Newspaper:
Hindustan Times

The Times of India

Dainik Jagran

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Magazines:
Business and Economy

Business Today

Internet:
www.meritnation.com

www.topperbarining.com

www.mycbseguide.com

CERTIFICATE:
This is to certify that the content of this project entitled, ‘Project Report on
Henri fayol 14 Principle of Management about ‘V-Mart’ by MUKUL GARG is
the bonafide work of him submitted to BAL BHARTI PUBLIC SCHOOL
LUDHIANA for considering in partial fulfilling of the recrement of CBSE,
Delhi for the award of senior school certificate in commerce.

He carried out the original research work under my supervision in the


academic year 2016-17. Based on his declaration, I recommend this period
report for evaluation.

ACKNOWLEDGEMENT:
I have made efforts in this project. However, it would not have been possible
without the support and help of many individuals and organisations. I would
like to extend my sincere thanks to all of them.

I thank God for providing me with everything required in completing this


project. I am highly indebted to the teacher in charge, “Mrs Monica Sehgal”
for his guidance and constant supervision and for providing necessary
information regarding this project and for his support in completing the
project.

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