ASTRA VR Service Manual

CIVCO
SERVICE MANUAL
Service Manual | Ricoh

Company Proprietary/ Return to Table of Contents
SOP 19.04.02, Revision 8 Property of CIVCO Medical Solutions Page 1 of 131
Table of Contents
Chapter 1 – Introduction............................................................................................................................... 5
1. Site Requirements and Specifications ............................................................................................. 6
2. Warnings .......................................................................................................................................... 7
3. Tools Required ................................................................................................................................. 9
4. Device Overview ............................................................................................................................ 10
5. Model Overview............................................................................................................................. 13
A. ASTRA ULTRA (CIVCO) ................................................................................................................. 13
B. ASTRA PLUS (Manufacturer) ....................................................................................................... 13
C. ASTRA Base (Off) ......................................................................................................................... 13
Chapter 2 – Operation ................................................................................................................................ 14
1. Parts and Functions........................................................................................................................ 20
2. Disinfection Cycle ........................................................................................................................... 21
3. Menus Options............................................................................................................................... 23
A. MENU .......................................................................................................................................... 23
B. MENU + LEFT Arrow .................................................................................................................... 23
C. MENU + RIGHT Arrow ................................................................................................................. 23
D. MENU + ENTER............................................................................................................................ 23
4. Download Cycle Log ....................................................................................................................... 24
5. Load Qualified Test Strip Bottle (ULTRA-CIVCO) ............................................................................ 25
6. Turning On/Off Features ................................................................................................................ 27
A. HLD Brands .................................................................................................................................. 27
B. MRC Required ............................................................................................................................. 28
C. Leakage Testing (TEE only) .......................................................................................................... 29
D. ULTRA-CIVCO or PLUS-Manufacturer Configurations................................................................. 30
7. Downloading CSV Log File .............................................................................................................. 31
8. Diagnostic Screen ........................................................................................................................... 32
9. Replace Firmware .......................................................................................................................... 33
10. Full Reset/Factory Reset ................................................................................................................ 35
Chapter 3 – Parts Replacement .................................................................................................................. 36
1. Boards ............................................................................................................................................ 36
A. Display Board – TEE..................................................................................................................... 36
B. Display Board – VR ...................................................................................................................... 38

C. Scanner Board - TEE .................................................................................................................... 39
D. Scanner Board – VR ..................................................................................................................... 41
E. Sensor A Board (A-DC) - TEE ....................................................................................................... 42
F. Sensor A Board (A-DC) – VR ........................................................................................................ 45
G. Sensor A Board (A-HLD) .............................................................................................................. 48
H. Sensor B Board – TEE .................................................................................................................. 50
I. Sensor B Board – VR.................................................................................................................... 52
J. Mainboard................................................................................................................................... 56
2. Bottle (HLD).................................................................................................................................... 57
3. Bottle Detector Sensor................................................................................................................... 58
4. Cable Clip - VR ................................................................................................................................ 60
5. Covers ............................................................................................................................................ 61
A. Top Rear ...................................................................................................................................... 61
B. Bottom Rear ................................................................................................................................ 62
C. Top Front ..................................................................................................................................... 63
D. Middle Front ............................................................................................................................... 64
E. Bottom Front............................................................................................................................... 65
6. CPC Fittings/Hose Assemblies ........................................................................................................ 66
A. Water and Drain Line Connectors - Female ................................................................................ 66
B. HLD Bottle Bulkhead Connectors – Female ................................................................................ 68
C. Water Filter Bulkhead Connectors – Female .............................................................................. 70
D. Water Filter Line Assembly ......................................................................................................... 72
E. Dual Valve Hose Assembly .......................................................................................................... 73
7. Disinfection Chambers ................................................................................................................... 74
A. TEE............................................................................................................................................... 74
B. VR ................................................................................................................................................ 78
8. Door ............................................................................................................................................... 82
A. TEE............................................................................................................................................... 82
B. VR ................................................................................................................................................ 83
9. Exhaust Fan .................................................................................................................................... 84
10. Float Switches ................................................................................................................................ 85
A. HLD and Overflow - TEE .............................................................................................................. 85
B. HLD -VR ....................................................................................................................................... 87

C. Overflow - VR .............................................................................................................................. 89
D. Bottom – TEE and VR .................................................................................................................. 91
11. Heater Plate ................................................................................................................................... 92
12. Lockset ........................................................................................................................................... 93
13. Main Bulkhead ............................................................................................................................... 94
14. Mainboard Battery......................................................................................................................... 97
15. Overlay ........................................................................................................................................... 99
A. TEE............................................................................................................................................... 99
B. VR .............................................................................................................................................. 100
16. Pumps .......................................................................................................................................... 102
A. Drain Pump ............................................................................................................................... 102
B. HLD Pump.................................................................................................................................. 103
17. Tower – TEE.................................................................................................................................. 105
18. Transformer ................................................................................................................................. 106
19. USB Port ....................................................................................................................................... 107
20. Valves ........................................................................................................................................... 108
A. Dual Valve (SV1 And SV2) ......................................................................................................... 108
B. Quad Valve (SV3, SV4, SV5, SV6) .............................................................................................. 110
C. Water and WILD Valve (SV7 and SV8)....................................................................................... 112
21. Wiring Harness ............................................................................................................................. 114
Chapter 4 – Troubleshooting .................................................................................................................... 121
1. Error Code Table .......................................................................................................................... 121
2. Incorrect Water Pressure ............................................................................................................. 125
3. Debug Mode ................................................................................................................................ 126
4. Transformer Wire ........................................................................................................................ 127
Chapter 5 – Preventative Maintenance .................................................................................................... 128
1. Change Air Filter........................................................................................................................... 128
2. Change Water Filter ..................................................................................................................... 129
3. Running WILD Cycle ..................................................................................................................... 130

Chapter 1 – Introduction
The CIVCO ASTRA devices are designed to clean probes that are used during medical examinations. There
are two types of Astra devices.
• CIVCO ASTRA TEE – Esophagus Probe cleaner
• CIVCO ASTRA VR – Vaginal Probe cleaner
These devices are located in medical offices and hospitals.
ASTRA VR ASTRA TEE

1. Site Requirements and Specifications
1. Actual Size
a. 12x14x65 inches (W x D x H) – ASTRA TEE – (30.5x35.6x165 cm)
b. 12x14x53 inches (W x D x H) – ASTRA VR – (30.5x35.6x134.6 cm)
2. Weight: 73 lbs. (33.1 kg) for both units
3. Minimum Clearance Required
a. Front: 12 inches (30.5 cm)
b. Left: 12 inches (30.5 cm)
c. Right: 12 inches (30.5 cm)
d. Top: 4 inches (10.2 cm) for the TEE model and 6 inches (15.2 cm) for the VR model
4. Electrical Requirements
a. 115 VAC (+-10%) 60Hz, 15A Hospital Grade GFCI receptacle within 8 ft. (2.4 m)
b. Fuse: 2 AMP Slo Blo, 250V, 5mm x 20mm
c. Category II installation
d. Device Rating: 115 VAC (+/- 10%) 60Hz, 2.0A
5. Water Supply Requirements
a. A permanent cold-water supply connection within 8 ft. (2.4 m)
b. Incoming water pressure: 30 – 50 psi (207 – 345 kPa) without in-line regulator on water
hose, 30-85 psi (207-586 kPA) with in-line regulator on water hose.
c. Recommended minimum flow rate: 1 gpm (3.8 lpm) at 30 psi (207 kPa)
d. Temperature: Cold water supply 50 – 80 degrees Fahrenheit (10 – 27 degrees Celsius)
6. Drain Requirements
a. A drain connection is required using the supplied tubing
b. The device may drain directly into an existing sink, dishwasher
drain tailpiece, or connected permanently to existing plumbing
drain
c. The responsible body must provide means to meet back-
siphonage protection in accordance to IEC 61770 and ensure
compliance with national and local regulations.
7. Environmental Requirements
a. Indoor use only
b. Altitude up to 6560 ft. (2000 m)
c. Operating Temperature: 65 – 80 degrees Fahrenheit (18 – 27 degrees Celsius)
d. Pollution degree 2 environment
e. Room Humidity 20 – 80 % RH non-condensing
f. When disposing of this equipment and accessories, follow all applicable
national, state, and local regulations and guidelines
g. Ventilation should meet local / hospital standards for any area handling
liquid High-Level Disinfectants

2. Warnings
1. Read the entire service manual before using or servicing these devices.
2. Shock hazard is present inside the unit. Always turn off the power and unplug the power cord,
water line, and drain line before servicing the unit. Be aware that the power supply has several
large capacitors on it which still hold a charge after the unit has been unplugged.
3. Do not pick up the unit to take it off the wall. The device weight exceeds 50lbs (22.7 kg), so
two or more people are required to lift the device.
4. Do not use these devices until they have been properly installed.
5. Use these devices only for the intended use as described in the operator’s manual.
6. Do not attempt to operate the device if it is not working properly or if any part of the device has
been dropped or damaged.
7. For use only with CIVCO approved high level disinfectants.
8. Explosion hazard – do not use in the vicinity of flammable gases or liquids.
9. Connect these systems to hospital grade GFCI receptacles only. The GFCI outlet must be tested
on a regular basis per the GFCI manufacturer’s recommendation.
10. Do not operate the system if fluid leakage is present. Contact CIVCO immediately.
11. Do not attempt to neutralize the high-level disinfectant while inside the disinfection chamber.
12. The device is pre-programmed for use with a specific High-Level Disinfectant (HLD), determined
by the user.
13. Failure to properly lock the quick connect connectors into place may result in leaks.
14. Use of power cords, drain and water inlet hoses and connectors not supplied by CIVCO may affect
the safety and performance of these devices.
15. Do not use abrasive cleaning materials, solvents, or alcohol to clean these devices.
16. Do not pour any items directly into the disinfection chamber.
17. This device is not intended to augment or replace proper pre-cleaning prior to disinfection. The
end users must pre-clean the probes. If the end users are unclear as to the proper pre-cleaning
method for their probes, they must contact the probe manufacturer for their recommended
procedure.
18. If the end users fail to check with the probe manufacturer to determine soaking depth, this can
result in a damaged probe.
19. Service technicians will never touch any probes.
20. A Water Inlet Line Disinfection (WILD) cycle must be conducted after installing a new water filter.
21. The high-level disinfectant must be replaced if the minimum required concentration (MRC) test
fails or if the re-use life is reached in accordance with the HLD manufacturer’s instructions for use
(IFU). Failure to do so can result in improperly disinfected probes.
22. Do not use these devices for any purpose other than its intended use.
23. If you notice any unexplained changes in the performance of the device, or it is making unusual
sounds, contact CIVCO.
24. Tip hazard – Do not use these devices without the supplied wall bracket.
25. End users must determine that the subject probe is not damaged and is in good working condition
in accordance with manufacturer’s recommendations before using in the ASTRA system.
26. The warming plate can reach 200 degrees Fahrenheit (93 degrees Celsius). Take caution when

removing or installing the HLD bottle and when performing any maintenance on these devices.
27. Always wear personal protective equipment (PPE) when handling the HLD bottles. PPE is nitrile
gloves and safety goggles. This will minimize exposure to chemicals and infectious materials as
defined by the HLD manufacturer and facility procedures.
28. Portable RF communications equipment (including peripherals such as antenna cables and
external antennas) should be used no closer than 30cm (12 inches) to any part of the ASTRA unit,
including cables specified by the manufacturer. Otherwise, degradation of the performance of
this equipment could result.
29. Please read the entire Operator’s Manual and Installation Manual so that you are familiar
with the procedures surrounding operation and installation.

3. Tools Required
Technician required to provide:

• T20 Torx Bit
• #2 Phillips Screwdriver
• Small Flat Blade Screwdriver
• 1.5 mm Hex Wrench
• 1/4 Wrench
• 5/16 Socket, Nut Driver, and/or Wrench
• 11/32 Socket, Nut Driver, Wrench, and Deep Socket
• 13/16 Deep Socket
• FAT32 Formatted USB Drive
CIVCO will provide:

• Water Pressure Gauge Assembly
• Mock/Dummy probe (foam piece)
• Firmware USB (as needed)
• ASTRA Scan Sheet
• Test Strip Quality Control Kit (if applicable)

4. Device Overview
ASTRA TEE

ASTRA VR
1. Disinfectant Line
2. Air Vent Line
3. 0.2 Micron Water Filter
4. Disinfectant Bottle
5. Air Filter Chamber
6. Warmer Plate

5. Model Overview
A. ASTRA ULTRA (CIVCO)
1. Provides full data tracking, storage, and quality control of disinfection consumables
2. Requires use of high-level disinfectant and test strip bottles approved for use with ASTRA with
unique CIVCO barcode.
B. ASTRA PLUS (Manufacturer)

3. Provides partial data tracking, storage, and quality control of disinfection consumables.
4. May be used with any high-level disinfectant and test strip bottles approves for use with
ASTRA.
C. ASTRA Base (Off)

5. Standard ASTRA unit.

Chapter 2 – Operation
Each disinfection cycle can clean 2 probes (1 in each chamber) at a time. If using Metricide or Cidex OPA,
the disinfection cycle lasts 13 minutes. The probes are submerged in HLD for 5 minutes and rinsed 3 times.
If using Resert, the disinfection cycle lasts 16 minutes. The probes are submerged in HLD for 8 minutes
and the probes are rinsed 3 times.
Please reference the liquid flow charts on the following pages to identify how these devices operate. Note
where each solenoid valve is located in respect to the quad valve and dual valve images below.
Quad Valve
SV3 HLD-IN SV4 HLD-OUT SV6 WATER-IN SV5 WASTE-OUT
Dual Valve
SV2 Valve – HLD from chamber to bottle SV1 Valve – HLD from bottle to chamber
Input Port

The first chart is for HLD–IN (Disinfection Process). This is the beginning of the disinfection cycle. SV1
opens, the P-HLD pump turns on and pumps the HLD out of the bottle. SV3 opens to fill the disinfection
chamber. Once the level of HLD in the disinfection chamber reaches the LS-HLD float switch, P-HLD will
turn off and both SV3 and SV1 will close.
To disinfect the probes, the HLD will remain in the disinfection chamber for around 5 minutes for
Metricide or Cidex OPA and 8 minutes for Resert.

The second chart is for HLD-OUT (Disinfectant Return Process). SV4 opens to allow the HLD to drain out
of the disinfection chamber. P-HLD turns on to pump the HLD back into the bottle. SV2 opens to allow the
HLD to return to the bottle. Once LS-DRN (lower float switch) detects that there is not any HLD in the
disinfection chamber, P-HLD will turn off and both SV4 and SV2 will close.
The HLD-IN (Disinfection Process) and HLD-OUT (Disinfectant Return Process) only occur one time during
each disinfection cycle.

The third chart is for WATER-IN (Rinse Process). SV8 opens to allow water to flow through the water filter,
then SV6 opens to allow water to fill the disinfection chamber. Once the level of water reaches LS-HLD,
SV6 and SV8 will close.
The WATER-IN (Rinse Process) and WATER-OUT (Rinse Drain Process) occurs 3 times.

The fourth chart is for WATER-OUT (Rinse Drain Process). SV5 opens and P-DRAIN turns on to send the
water out of the disinfection chamber into the drain pipe and out of the ASTRA unit. Once LS-DRN detects
that there is not any water in the disinfection chamber, P-DRAIN will turn off and SV5 will close.
As noted in the previous diagram, the WATER-IN (Rinse Process) and WATER-OUT (Rinse Drain Process)
occurs 3 times

The fifth chart is for WILD (WILD Process). See the below steps for the full outline of the WILD cycle.
• The chambers fill with HLD using the HLD-IN (Disinfection Process) diagram, the user tests the HLD
using MRC strips, and drains out the HLD using the HLD-OUT (Disinfectant Return Process)
diagram.
• The chamber fills with HLD using the HLD-IN (Disinfection Process) diagram for a fixed time, then
fills with water using the WATER-IN (Rinse process) diagram to dilute the HLD and drains the
HLD/water mix using the WATER-OUT (Rinse Drain Process) diagram.
• The chamber fills with HLD using the WILD (WILD Process) diagram. SV1 opens, the P-HLD pump
turns on and pumps the HLD out of the bottle. SV7 and SV6 open to fill the disinfection chamber
through the water filter. Once the level of HLD in the disinfection chamber reaches the LS-HLD
float switch, P-HLD will turn off and both SV6, SV7, and SV1 will close for 12 minutes. The machine
drains the HLD/water filter mix using the HLD-OUT (Disinfectant Return Process) diagram.
• The chamber fills with water using the WATER-IN (Rinse process) diagram, holds for 1 minute, and
drains using the WATER-OUT (Rinse Drain Process) diagram. This step is repeated two more times.

1. Parts and Functions
SV1 (Bottle Out) – Dual Valve Allows HLD to leave the HLD bottle
SV2 (Bottle In) – Dual Valve Allows HLD to return to the HLD bottle
SV3 (HLD In) – Quad Valve Allows HLD to enter the disinfection chamber
SV4 (HLD Out) – Quad Valve Allows HLD to drain from the disinfection chamber
SV5 (Drain) – Quad Valve Allows water to drain from the disinfection
chamber
SV6 (Rinse In) – Quad Valve Allows water to enter the disinfection chamber
SV7 (WILD) – Water and WILD Valve Assembly WILD cycle solenoid valve – allows for HLD to push
through the water lines and filter to disinfect those
lines and filter when a new water filter is placed
into the machine.
SV8 (Water In) – Water and WILD Valve Assembly Allows water to enter the ASTRA device from the
water supply
P-HLD - HLD Pump Pumps HLD through the ASTRA device
P-DRAIN - Drain Pump Pumps water out the drain of the ASTRA device
DS-1 - Hall Effects Sensor (Door Sensor) Indicates if Disinfection Chamber Door is open or
closed
CS-1/P1 - Probe 1 Sensor Indicates if probe is inserted in chamber 1
CS-2/P2 - Probe 2 Sensor Indicates if probe is inserted in chamber 2
LS-HLD - HLD Float Switch Detects the level of HLD or water in
the disinfection chamber
LS-O - Overflow Float Switch In cases where LS-HLD fails, LS-O is activated to
keep HLD or water from overfilling the disinfection
chamber
LS-DRN - Bottom Float Switch Detects the presence of liquid (HLD or water) in
the disinfection chamber
TS-DC - Disinfection Chamber Temperature Sensor Measures the temperature of the disinfection
chamber
BD-B - Bottle Detector Sensor Indicates if an HLD bottle is in the ASTRA device
TS-B - Bottle Temperature Sensor Measures the temperature of the HLD bottle
CPC Type of quick connect / disconnect fitting used
with water and line connections
A-DC - Sensor Board A by Disinfection Chamber The 3 float switches (LS-HLD, LS-O, and LS-DRN)
connect to this board. TS-DC is on the back of the
board
Sensor Board B CS-1, CS-2, DS-1 connect to this board
A-HLD - Sensor Board A by HLD Bottle BD-B connects to this board. TS-B is on the back of
this board.

2. Disinfection Cycle
1. When ready, the display will read:
2. Pressing ENTER will activate the scanner and the display will read:
3. Scan the probe ID barcode located below or on the ASTRA Scan Sheet. An audible beep will be
heard when the scan is accepted, and the display will read:
4. Insert the Probe Handle Mockup into the tower as shown below. Display will read:
TEE VR
5. Press ENTER to continue. The barcode scanner will illuminate, and display will read:
NOTE: You may need to close the blue door if it isn't already closed.

6. ULTRA-CIVCO/PLUS-Manufacturer Only: After Operator ID is scanned, display will read:
Scan TS Bottle
MENU = Cancel
7. Scan the barcode on the test strip bottle that will be used for the MRC test. HLD is then pumped
up to the disinfection chamber and during this time the display will read:
Filling chamber with

HLD, please wait……
8. ULTRA-CIVCO/PLUS-Manufacturer Only: Once the fill level has been reached, the display will
prompt to test and confirm the MRC of the HLD. The display will read:
MRC Countdown Timer

Skip <- -> Start
9. If cycle is only being run for testing purposes, press the LEFT arrow to skip. If cycle is being run for
final verification of a repair, press the RIGHT arrow to start. Test the MRC of the HLD using a test
strip per the directions on the test strip bottle. Once the timer counts down, the display will read:
Test MRC
Pass <- -> Fail
10. If the display prompts for a probe leakage test result, press PASS using the LEFT arrow key.
Test Probe Leakage Test

Pass <- -> Fail
11. The disinfection cycle will begin immediately.

12. After required disinfection time is complete, the HLD is returned to the HLD bottle. The device
will start the rinse cycle(s). After the rinse cycle(s), the rinse water is drained. After probe rinsing
is complete and all parameters have been met, the display reads:
13. Remove the Probe Mockup Handle. The display returns to the idle screen and is ready for the next
disinfection cycle.

3. Menus Options
A. MENU
1. Download Cycle Log
2. Replace HLD Bottle
3. Replace Water Filter
4. Replace Air Filter
5. Initiate WILD Cycle
6. Set Date & Time
7. Change HLD Type (Firmware versions 1.5.0.170524 and later, HLD Brands Feature ON)
8. Erase Cycle Log (Firmware versions 1.5.4.190107 and later)
9. Load Qualified Test Strip Bottle (ULTRA configuration only, Firmware versions
2.0.0.200212 and later)
10. Confirm Test Strip Bottle Status (ULTRA configuration only, Firmware versions 2.0.0
.200212 and later)
B. MENU + LEFT Arrow

1. MRC Required
2. Leak Test Enabled (TEE Units Only, Firmware versions 1.5.0.170524 and later)
3. HLD & TS Logging (Firmware versions 2.0.0.0.200212 and later)
4. Download CSV Log
5. Diagnostics
C. MENU + RIGHT Arrow

1. Lifetime Cycle with Delay
2. Endurance Cycle
3. Endurance Cycle with Delay
4. Lifetime Cycle
D. MENU + ENTER
1. HLD Brands (Firmware version 1.5.0.170524 and later)
2. Factory Reset
3. Full Reset
4. Use Debug Parameters
5. Replace Firmware

4. Download Cycle Log
1. Insert a FAT32 formatted USB flash drive into USB port located on the right side of the ASTRA TEE.
2. Press the MENU button on the keypad during the "Ready for Use" mode.
3. The screen displays the following:
Download Cycle Log
4. Press ENTER to start the download process. Display will read:
Downloading Log
civco_astra_lo…pdf
5. When download is complete, the display will momentarily read:

Log Downloaded
civco_astra_lo…pdf
6. After 2 seconds, the display will read:
Download Cycle Log
7. Press the MENU button on the keypad to return to main screen. You may now safely remove the
USB flash drive. Plug the USB drive into a computer and email the log file to the CIVCO Technical
Support (service@civco.com).

5. Load Qualified Test Strip Bottle (ULTRA-CIVCO)
1. Ensure test strip bottle that is being scanned in has been qualified and is ready for use.
2. Press the MENU button and scroll until the screen reads:
Load Qualified Test

Strip Bottle
3. Press ENTER. Scanner will turn on and screen will display:
Scan Operator ID
ENTER = SKIP
4. Scan barcode below.
5. After scan is accepted, screen will read:
Scan HLD Bottle

MENU = Cancel
6. Scan the HLD bottle that was used to qualify the test strip bottle (may already be in ASTRA).
After HLD bottle is accepted, screen will read:
Scan TS Bottle
MENU = Cancel
7. Scan in qualified test strip bottle. The display will prompt user to enter the test strip bottle
open date. The current date will be automatically displayed but enter a past date if the test
strip bottle is already open. Using arrow keys, set to desired date and press ENTER to select.
A future date cannot be entered. The screen will read:
Enter Date Opened

MM/DD/YY MENU=DONE
8. After selecting MENU, the display will prompt user to enter the HLD solution temperature
used to perform the quality control test. Using the left and right arrow keys,
increase/decrease the temperature in 0.1F steps and press ENTER to accept the value. The
0.1F change will mean that C increments every two presses. The default temperature display
will be 68.0F, 20.0C.
Solution Temperature
XX.X F/XX.X C

9. After selecting ENTER, the display will prompt the user to enter the positive quality control
test results. Press PASS using the LEFT arrow. Screen will read:
Positive Control
Pass <- -> Fail
10. After selecting PASS, the display will prompt the user to enter the negative quality control test
results. Press PASS using the LEFT arrow. Screen will read:
Negative Control
Pass <- -> Fail
11. After selecting PASS, the screen will display:
QC Pass, TS Bottle
Ready for Use

6. Turning On/Off Features
A. HLD Brands
2. Press and hold MENU and ENTER buttons for approximately 10 seconds until the screen reads:
HLD Brands
3. Press ENTER. The screen should read:
Metricide OPA (On/Off)
NOTE: The first HLD brand displayed is the current brand installed in the unit.
4. Navigate using the arrow keys and ENTER button to turn On or Off as follows:
a. Metricide OPA (On)
b. Cidex OPA (On/Off)
c. Resert (On/Off)
d. CA Resert (On/Off)
5. Press the MENU button twice to return to the “Ready for Use” screen.
6. Verify HLD can/cannot be selected. From “Ready for Use” screen, press the MENU key. The
screen will read:
Download Cycle Log
7. Press the LEFT arrow once. The screen should read as follows if features are turned OFF:
Set Date & Time
a. The screen should read as follows if the features are turned ON:
Change HLD Type
8. Press MENU to return to the “Ready for Use” screen.

B. MRC Required
2. Press and hold MENU and LEFT buttons for approximately 10 seconds until the screen reads:
MRC Required
3. Press ENTER. The screen will read:
MRC Required
Yes/No
4. Press the RIGHT arrow to toggle to “No” or “Yes” depending on if you want to turn it on (Yes)
or off (No). Press ENTER to select.
5. Display should now be at the “Ready for Use” screen.
6. Verify MRC test is turned on/off by running a disinfection cycle. Chapter 1 – Section 2, step 9
should be skipped if turned off.
7. Download a csv log file and email to service@civco.com.

C. Leakage Testing (TEE only)
MRC Required
3. Press the RIGHT arrow once, the screen will read:
Leak Test Enabled
Leak Test Enabled

Yes/No
5. Press the RIGHT arrow to toggle to “No” or “Yes” depending on if you want to turn it on (Yes)
or off (No). Press ENTER to select.
6. Verify TEE Leakage is turned on/off by running a disinfection cycle. Chapter 1 – Section 2, step
10 should be skipped if turned off.

D. ULTRA-CIVCO or PLUS-Manufacturer Configurations
MRC Required
3. Press the RIGHT arrow twice, the screen will read:
HLD & TS Logging
HLD & TS Logging

OFF
5. For ULTRA: Press the RIGHT arrow to toggle to “CIVCO” . Press ENTER.
HLD & TS Logging

CIVCO
For PLUS: Press the RIGHT arrow to toggle to “Manufacturer”. Press ENTER.
HLD & TS Logging

Manufacturer
7. Verify correct configuration is turned on by running a disinfection cycle. Ensure that a test strip
bottle needs to be scanned in for both CIVCO (ULTRA) and Manufacturer (PLUS) configurations
by confirming the screens appear as below:
Scan TS Bottle or
Enter to QC Test Scan TS Bottle
ULTRA-CIVCO PLUS-Manufacturer

7. Downloading CSV Log File
1. Insert a FAT32 formatted USB flash drive into USB port located on the right side of the ASTRA TEE.
2. Press the MENU button and LEFT arrow key on the keypad during the "Ready for Use" mode for
approximately 10 seconds, until the “MRC Required” appears on the screen.
3. Using the LEFT or RIGHT arrows on the keypad, scroll through the menu options until it displays:
Download CSV Log
8. Press ENTER to start the download process. Display will read:
Downloading Log
civco_astra_lo…csv
9. When download is complete, the display will momentarily read:

Log Downloaded
civco_astra_lo…csv
10. After 2 seconds, the display will read:
Download Cycle Log
11. Press the MENU button on the keypad to return to main screen. You may now safely remove the
USB flash drive. Plug the USB drive into a computer and email the log file to the CIVCO Technical
Support (service@civco.com).

8. Diagnostic Screen
The diagnostic screen is used to check on sensors without having to run through a cycle. The
screen will appear as follows:
drn hld o BOT p1 p2

DOOR DC XX° HLD XX°
Each grouping of letters/numbers represents one sensor. Lowercase letters signify the sensor is
OFF and uppercase is ON.
Sensors on diagnostic screen:

• drn/DRN – Drain/Bottom Float Switch. Detects when disinfection chamber is empty.
• hld/HLD – HLD Float Switch. Detects when disinfection chamber is filled completely.
• o/O – Overflow Float Switch. Detects when disinfection chamber is filled if HLD float
switch fails.
• bot/BOT – Bottle Detector Sensor. Detects if a bottle is in the ASTRA or not.
• p1/P1 – Left Micro Switch (TEE) or Optical Sensor (VR). Detects if a probe is in the left
chamber.
• p2/P2 - Right Microswitch (TEE) or Optical Sensor (VR). Detects if a probe is in the right
chamber.
• door/DOOR – Blue Chamber Door Magnet/Hall Effects Sensor. Detects when door on
chamber is open or closed.
• DC XX° - Temperature Sensor on Disinfection Chamber. Detects temperature of HLD at
end of cycle in disinfection chamber.
• HLD XX° - Temperature Sensor for HLD Bottle. Detects temperature of HLD in the HLD
bottle to ensure it is at the correct temperature to start a disinfection cycle.

9. Replace Firmware
NOTE: This procedure is for units currently on firmware versions 1.3.1.160923 or later. For units
on 1.3.0.160602 or older, refer to ASTRA Firmware Update WI for Field Units document.
2. Press and hold MENU and ENTER buttons for approximately 10 seconds until the screen reads:
Factory Reset HLD Brands
1.3.1.160923/1.4.0.170209 1.5.0.170524 or later

3. Scroll through the new options by pressing the RIGHT arrow until the screen reads:
Replace Firmware
4. Press ENTER. The screen should read:
Attach USB FW Device

Start <- -> Cancel
5. Plug in CIVCO provided loaded firmware USB with the appropriate version of firmware into the
USB port on the left side of the ASTRA. Press the LEFT arrow to start the firmware update process.
While the firmware is updating the screen will read:
Replacing Firmware
Please wait….
6. Verify the correct version of firmware was uploaded by checking the screen when the firmware is
done updating. It should read:
CIVCO Astra/Firmware Replaced

Version X.X.X.XXXXXX
7. Remove the loaded firmware USB from the port. Press MENU to get back to the “Ready for Use”
screen.

8. Re-verify the correct version of firmware has by turning off the unit and turning it back on. As the
unit starts up the screen will read:
CIVCO Astra
Version X.X.X.XXXXXX
9. After the firmware has been updated, run a test disinfection cycle and download the csv log file.
Send log file to service@civco.com.

10. Full Reset/Factory Reset
1. Download cycle log and csv log file before proceeding through the full reset procedure.
2. Hold down the MENU + ENTER buttons for approximately 10 seconds until the display reads:
HLD Brands
3. Scroll using the left/right arrows until the display reads:
Full Reset or Factory Reset
4. Press ENTER. The display reads:

Full Reset Factory Reset
or
Yes <- -> No Yes <- -> No
5. Full Reset Only: Press the LEFT arrow for Yes. The display reads:
Scan Machine Serial#
6. Full Reset Only: Take a picture of the barcode on the label on the side of the ASTRA or use the
barcode provided by CIVCO Service to scan in the serial number of the machine.
7. The system will now prompt to perform an initial setup procedure. Follow 19.04.05 ASTRA In-
Service Instructions for the initial setup of the machine.

Chapter 3 – Parts Replacement
1. Boards
A. Display Board – TEE
1. Before following the steps below, turn off the machine, disconnect the water line, and remove
the Top Rear Cover (5.A), Top Front Cover (5.C), and Middle Front Cover (5.D).
2. Remove the Scanner Board - TEE (1.C).
3. Remove the upper float switch bracket by unscrewing the hex nuts circled in RED. This will make
it easier to take the display board out.
4. Unplug the SB-3 cable from the display board, circled in BLUE. Remove display board from
disinfection chamber by removing the white nylon screws, circled in RED, with a pair of pliers.

5. The overlay adheres to the display board. Press down on the display board from the overlay to
remove it.
6. Unplug the overlay ribbon from the display board.
7. Connect the overlay ribbon to the new display board and put it in place with the hex nuts.
Reconnect the SB-3 cable and put the scanner board back in place.

B. Display Board – VR
the Top Front Cover (5.C) and Middle Front Cover (5.D).
2. Remove the Scanner Board - VR (1.D).
3. Unplug the SB-3 cable from the display board, circled in BLUE. Remove display board from
disinfection chamber by removing the white nylon screws, circled in RED, with a pair of pliers.
4. The overlay adheres to the display board. Press down on the display board from the overlay to
remove it.
5. Unplug the overlay ribbon from the display board.
6. Connect the overlay ribbon to the new display board and put it in place with the hex nuts.
Reconnect the SB-3 cable and put the scanner board back in place.

C. Scanner Board - TEE
1. Before following the steps below, turn off the machine, disconnect the water line and remove
2. Remove white plugs circled in RED using your fingers.
3. Remove mounting screws and nylon washers located on the bottom of the board circled in RED
below using a screwdriver. You will then remove the scanner board and 2 additional nylon
washers on top of the board.

4. Remove the serial cable from the main board.
5. Plug the new scanner board into the main board and screw it back onto the metal mount. Before
putting the new scanner board in the machine, take the tip of your flathead screwdriver and
score all four nylon washers to allow the washer to stick the screw, making it easier to put the
new board into the machine.

D. Scanner Board – VR
2. Remove mounting screws and nylon washers located on the bottom of the board circled in RED
below using a screwdriver.
3. Remove the serial cable from the main board.
4. Plug the new scanner board into the main board and screw it back into the ASTRA.

E. Sensor A Board (A-DC) - TEE
the Top Rear Cover (5.A) and Sensor B Board – TEE (1.H).
2. Remove the two tall silver screws using pliers to loosen them. They are circled in RED in the
picture below. Also remove the 2 nuts holding the sensor board bracket in place. They are
shown circled in BLUE below. Use an 11/32 nut driver or wrench.
3. Remove 4 nylon nuts on the back of Sensor Board A-DC. They are circled in RED below.

4. Remove the board from the frame, then remove 5 connectors and plug into new board. Keep
track of where the connectors go. Some of them have the same number of pins.
HLD
Bottom
Overflow
5. If going from revision G board (or earlier) to a later revision, remove the metal standoffs and
white nylon washers from the frame, circled in RED.

6. Replace the metal standoffs and nylon washers with four (4) black nylon standoffs, circled in
RED.
7. Place the new sensor A-DC board onto the frame and standoffs. Please note that the selector
switch must be set to 0 on this board.
8. Secure the board to the black standoffs using white nylon hex screws circled in RED.

F. Sensor A Board (A-DC) – VR
the Top Rear Cover (5.A).
2. Remove the nuts, shown in RED, holding the sensor board bracket in place using 11/32 wrench
or nut driver.
3. Remove 4 nylon nuts on the back of Sensor Board A-DC. They are circled in RED below.

4. Remove the board from the frame, then remove 5 connectors and plug into new board. Keep
track of where the connectors go. Some of them have the same number of pins.
HLD
Bottom
Overflow
5. If going from revision G board (or earlier) to a later revision, remove the metal standoffs and
white nylon washers from the frame, circled in RED.

6. Replace the metal standoffs and nylon washers with four (4) black nylon standoffs, circled in
RED.
7. Place the new sensor A-DC board onto the frame and standoffs. Please note that the selector
switch must be set to 0 on this board.
8. Secure the board to the black standoffs using white nylon hex screws circled in RED.

G. Sensor A Board (A-HLD)
the Main Bulkhead (13).
2. Unplug the connectors circled in RED. Unscrew the four white nylon screws circled in BLUE to
remove Sensor Board A from the Bulkhead.
3. If going from revision G (or earlier) board to a later revision, remove the white nylon spacers
from underneath the board and replace them with thicker spacers, circled in RED.

4. Please note that the selector switch must be set to 1 on this board.

H. Sensor B Board – TEE
2. Remove the plastic screws that are holding the board in place. There are 2 of them. They are
hand tightened only and shown circled in RED below.
3. Remove the 4 connectors circled in RED from Sensor Board B. WARNING! Some of the
connectors have the same number of pins – make a note of the correct locations. Lettering
found on the connectors is outlined in BLUE next to their location.
E O

4. After removing the board, remove the plastic washers circled in RED in the picture below from
behind the board. Be careful not to drop them inside the ASTRA unit.
5. When putting in the new Sensor B board, ensure the black plastic covers on the back of the
board are securely seated all the way down.

I. Sensor B Board – VR
the Top Rear Cover (5.A). Remove the four screws located on the back of the hood circled in
RED below.
2. Take off the HLD and Overflow Float Switch brackets by removing the 4 nuts circled in RED
below.

3. Remove the Overflow float switch by pressing in on the tube lock while simultaneously
removing the tube. The tube lock is circled in RED in the picture below. This is removed in order
to access the nut shown in the right picture indicated by a BLUE arrow.
4. Either remove or reorient the HLD float switch so it is out of the way when trying to access the
nut pointed to by the RED arrow.

5. Remove the two screws/nuts on the head of the VR circled in RED below by using a Phillips
screwdriver from the top side and an 11/32 nut driver from the bottom side.
6. Remove the head from the VR unit.

7. Unplug SB2 from Port P2 and the hall effects sensor from Port P8 circled in RED. Loosen the 2
screws circled in BLUE on the B board.
8. Remove the retention clip on the head of the VR unit by unscrewing the 2 screws circled in RED
below using a #1 Phillips screwdriver and holding the nuts circled in BLUE steady using a 1/4
wrench or a pair of pliers.
9. Remove the Sensor B board from VR unit. When putting the new Sensor B board in, be sure to
line up the clip in the correct vent spaces as shown below.

J. Mainboard
1. Before following the steps below, turn off the machine, disconnect the water line and the Top
Rear Cover (5.A).
2. Remove the connectors from the back of the board. There are 8 of them. The top connector is
for the barcode reader. Loosen the 2 screws circled in RED with a flat blade screwdriver.
3. Remove the two outer screws on the faceplate using a Phillips screwdriver. They are circled in
RED.
4. Remove the mainboard by sliding it out of the housing and replace it with the new mainboard.
5. Perform a Full Reset on the unit.

2. Bottle (HLD)
WARNING – PPE is required whenever handling the HLD bottle. PPE = Nitrile Gloves and Safety
Goggles.
WARNING – the warming plate can reach 200 degrees Fahrenheit. Do not touch the warming plate.
1. Press on the CPC locks (circled in RED in the picture below) for the HLD bottle and remove the
bottle.

3. Bottle Detector Sensor
the Top Front Cover (5.C), Middle Front Cover (5.D), and Main Bulkhead (13).
NOTE: Pay attention to the orientation of each part before removal.
2. Remove the mounting bracket from main bulkhead.
3. Remove sensor from bracket and disconnect cable.

4. Reassemble parts in reverse order, verify sensor is properly seated in bulkhead panel.

4. Cable Clip - VR
1. Before following the steps below, turn off the machine, disconnect the water line and the Top
Rear Cover (5.A). Remove the four screws located on the back of the hood circled in RED below.
2. Use a stubby Philips screwdriver to unscrew the cable clip from the head of the ASTRA. Screws
are circled in RED. Use a ¼ wrench to hold the nuts, circled in BLUE.
3. Make sure to line the new clip up correctly when screwing it into the head.

5. Covers
A. Top Rear
1. Remove the 4 screws circled in RED. Loosen the 4 screws circled in BLUE. Use a T20 Torx bit.

B. Bottom Rear
1. Remove the 4 screws circled in RED. Loosen the 4 screws circled in BLUE. Use a T20 Torx bit.

C. Top Front
1. Remove the 4 screws circled in RED using a Phillips #2 screwdriver.
2. Remove the 2 screws circled in BLUE using a T20 Torx bit.

D. Middle Front
1. Before removing Middle Front Cover remove the HLD bottle.
2. Remove the 2 screws circled in RED. Use a T20 Torx bit.

E. Bottom Front
1. Remove the 2 screws circled in RED. Use a T20 Torx bit.

6. CPC Fittings/Hose Assemblies
A. Water and Drain Line Connectors - Female
the Top Front Cover (5.C).
2. While holding the female yellow CPC fitting from the outside, loosen the compression nut in
RED over 3-1/4 “clear tube using a 9/16” wrench.
3. While holding the female yellow CPC fitting from the outside, loosen the nut on the female
yellow CPC fittings with a 13/16” deep socket.

4. Replace female yellow CPC fitting using the nuts that come along with the fittings. Secure
fittings 13/16” deep socket. Hand tighten as shown below. Once the nuts are tightened ensure
that the release tab on the female yellow CPC fittings from outside is pointing upward as
shown below
5. Slide compression nut over) 3-1/4 “clear tube and fasten to waste outlet, front female yellow
CPC fitting using a 9/16” wrench. Hold the female yellow CPC fitting from outside while
tightening the nut inside.

B. HLD Bottle Bulkhead Connectors – Female
the Top Front Cover (5.C), Middle Front Cover (5.D) the Main Bulkhead (13).
2. Loosen and remove the worm clamps securing the hoses to the connectors, circled in RED.
3. Cut the hoses from the connectors and use and adjustable wrench or 13/16” deep socket to
remove the nut from around the connectors and remove connectors from bulkhead.
4. Refer to the picture below to lay out which tube goes with which hardware pieces.
HLD Assembly
Female Connector w/Nut
Worm Clamp – 2
10.25” Hose
Elbow connector
Vent Assembly
Female Connector w/Nut
Worm Clamp
12” Hose

5. Mount new CPC connectors onto the bulkhead using supplied nuts. Ensure the press tabs are
positioned upwards. Hand tighten using a 13/16” deep socket or wrench.
Back Front
HLD
HLD
Vent
Vent
6. Insert open end of the 12” clear hose onto the vent connector and secure with a worm clamp.
7. Insert an open end of the 10.25” clear hose onto the HLD connector and tighten with a worm
clamp.
8. Place another worm clamp onto the HLD connector hose. Put elbow connector into open end
and secure with worm clamp.
HLD
Vent

C. Water Filter Bulkhead Connectors – Female
the Top Front Cover (5.C), Middle Front Cover (5.D) and the Main Bulkhead (13).
2. Loosen and remove the worm clamps securing the hoses to the connectors, circled in RED.
3. Cut the hoses from the connectors and use and adjustable wrench or 13/16” deep socket to
remove the nut from around the connectors and remove connectors from bulkhead.
4. Refer to the picture below to lay out which hardware pieces go into which position on the
bulkhead.
Upper
Lower

5. Mount gray female connectors to the bulkhead using supplied nuts as shown below. Hand
tighten the nuts with a 13/16” deep socket. Ensure the release buttons are on top.
Back Front
6. Insert an open end of the short, braided hoses onto each connector and secure with a worm
clamp and add another worm clamp onto each hose.
7. Insert tan straight male connector into the hose on the upper gray connector and secure with
the worm clamp.
8. Insert tan elbow male connector into the hose on the lower gray connector and secure with the
worm clamp.
Upper
Lower

D. Water Filter Line Assembly
2. Disconnect the old assembly from either/both hoses circled in RED below and replace with new
assembly.

E. Dual Valve Hose Assembly
1. Before following the steps below, turn off the machine, disconnect the water line, and refer to
Section 5 to remove the Top Rear Cover (5.A).
2. Disconnect the dual valve hose assembly from the Main bulkhead by pressing on the silver tab
of the quick disconnect circled in RED.
3. Remove the dual valve hose assembly by pressing in on the shark bite connector, circled in RED
below.

7. Disinfection Chambers
A. TEE
the Top Rear Cover (5.A), Bottom Rear Cover (5.B), and Main Bulkhead (13).
2. Remove black bracket by removing the screws circled in RED.
3. Remove the HLD and Overflow Float Switches (10.A).

4. Remove 4 connectors circled in RED from Sensor Board B and 1 connector from the Display
Board (SB3 to Port P3) shown in BLUE.
E O

5. Remove the A and B board by removing the screws on the black bracket circled in RED.
6. Remove the barcode reader connector from the back of the main board. Loosen the 2 screws
circled in RED with a flat blade screwdriver.

7. Remove the three angled screws circled in RED with a Phillips screwdriver.
8. Remove the Bottom Float Switch (10.D).

9. Remove four screws with washers, two screws on each side of the unit, circled in RED.

10. Remove the disinfection chamber from the unit and remove the three screws in RED with a
Phillips screwdriver, which will remove the white bracket from the old disinfection chamber.
Replace the white bracket onto the new disinfection chamber and install new disinfection
chamber into machine.
Company Proprietary/
B. VR
the Top Rear Cover (5.A), Bottom Rear Cover (5.B), Top Front Cover (5.C), and Middle Front
Cover (5.D).
2. Remove the four screws located on the back of the hood circled in RED below.
3. Compress ring of SharkBite fitting to remove the tube from the Bottom Float Switch.

4. Unscrew the 6 nuts circled in RED below (2 on the left Float Switch bracket, 2 on the A Board
bracket, and 2 on the right Float Switch bracket) to remove the two Float Switch Brackets and
the Upper Sensor A Board.
5. Carefully allow the Sensor A Board housing to hang from back of ASTRA.
6. Remove 4 hex nuts holding the Mainboard Housing (2 nuts shown circled in RED in image below
from front of ASTRA). Carefully allow the Mainboard housing to hang from the back of the
ASTRA.

7. Disconnect the Serial cable from the mainboard.
8. Unplug SB2 from Port P2 on Sensor B Board circled in RED and unplug SB3 from Port P3 on
Display Board circled in BLUE.
9. Dismount the disinfection chamber by removing the 4 self-tapping screws shown below circled
n RED.

10. Remove the chamber from the ASTRA cabinet.
11. Remove and transfer the following parts to the new chamber:
Drain Tube Overflow Float Switch HLD Float Switch

8. Door
A. TEE
1. Before following the steps below, turn off the machine.
2. Pop off blue door using hands.

B. VR
1. Before following the steps below, turn off the machine and remove the Top Front Cover (5.C)
and Middle Front Cover (5.D).
2. Remove socket head cap screw of broken door hinge with 1.5mm hex wrench by holding onto
nut by display board circled in RED.

9. Exhaust Fan
2. Disconnect fan Molex connector to the corresponding Molex connector on the wire harness
labeled “Fan” as shown circled in RED.
3. Remove the four 8-32 x 3/8" Pan Head screws with lock washer as shown circled and arrowed
in RED to dismount the Fan Assembly from midshelf.

10. Float Switches
A. HLD and Overflow - TEE
2. Remove the nuts circled in RED that hold the Float Switch bracket in place.
3. Remove the float switches by pressing in on each tube lock while simultaneously removing the
tube. The tube locks are circled in RED in the picture below.

4. Unplug the connectors for the HLD and Overflow float switches from the Sensor A Board (A-
DC). The connectors and their corresponding float switches are labeled in the picture below.
HLD
Bottom
Overflow

B. HLD -VR
the Top Rear Cover (5.A), Top Front Cover (5.C) and Middle Front Cover (5.D).
2. Remove the nuts circled in RED below. The picture on the left is looking in from the back of the
machine and the picture on the right is looking in from the front.
3. Remove the bracket from the unit by maneuvering and tipping in downwards as shown in the
picture below and remove the float switch by pressing in on each tube lock while simultaneously
removing the tube. The tube locks are circled in RED in the picture below.

4. Unplug the HLD Float Switch connector from the Sensor A Board (A-DC). The connectors for the
float switches are labeled below.
HLD Bottom Overflow

C. Overflow - VR
2. Remove the nuts circled in RED that hold the Overflow Float Switch bracket in place.
3. Remove the float switch by pressing in on each tube lock while simultaneously removing the
tube. The tube locks are circled in RED in the picture below.

4. Unplug the Overflow Float Switch connector from the Sensor A Board (A-DC). The connectors
for the float switches are labeled below.
HLD Bottom Overflow

D. Bottom – TEE and VR
the Bottom Rear Cover (5.B).
2. Remove the tubing by pressing in on each tube lock while simultaneously removing the tube.
TEE VR

11. Heater Plate
2. CAUTION: Make sure adequate time has been allowed for the heating plate to cool off before
proceeding with the repair. Remove Philips screws circled in RED.
3. Unplug the heater plate from the main wiring harness and pull through hole in lip.
4. Clean platform where heater plate sits, if necessary, before placing new one in.
5. After plugging and screwing in new heater plate assembly, place aluminum tape over backside
of hole.

12. Lockset
1. If lockset cannot be unlocked with key, use a flathead screwdriver to pry the handle portion out
from under the lock.
2. Remove the two 11/32 nuts, circled in RED, and the center lock screw, circle in BLUE, to remove
the bracket around the lock.

13. Main Bulkhead
the Top Front Cover (5.C), Middle Front Cover (5.D), and Water Filter.
2. Loosen the 8 screws circled in RED. Use a T20 Torx bit.

3. Unlock the CPC connection (circled in RED in the picture below) that connects to the Main
Bulkhead HLD bottle line by pressing on the CPC lock. This connection is located behind the top
rear cover near the disinfection chambers. Remove the hoses from cable mounts if applicable
(circled in BLUE in the picture below).
4. Pick up the bulkhead from the loosened screws in step 2 above and tilt the bulkhead forward.
Unlock the CPC connections for the water filter by pressing on the CPC locks (circled in RED in
the picture below).

5. Disconnect the connector circled in RED from sensor board A (A-HLD). This connector links
Sensor Board A (A-HLD) to the Main Board. NOTE: Cable SB4 is plugged into P2 on the board.

14. Mainboard Battery
2. Remove the connectors from the back of the board. There are 8 of them. The top connector is
for the barcode reader. Loosen the 2 screws circled in RED with a flat blade screwdriver.
3. Remove the two outer screws on the faceplate using a Phillips screwdriver. They are circled in
RED.

4. Remove the Main Board.
5. Using your fingers, carefully remove the current battery from the mainboard, being careful not to
break off the metal clip holding the battery in place.
6. After replacing the new battery into the mainboard, Press the Menu button and navigate to the "Set
Date & Time" menu prompt and press ENTER.
• Using the arrow keys, navigate to the date, hours, or minutes
• Press Enter when the blinking rectangles are on the desired numbers. The numbers will start
blinking.
• Using the arrow keys, increase or decrease as needed. Press Enter to save the change.
• Repeat these steps for the other date, hours, or minutes as needed

15. Overlay
A. TEE
the Top Front Cover (5.C), Middle Front Cover (5.D), and Top Rear Cover (5.A).
2. Take out the Scanner Board-TEE (1.C).
3. Take the bracket for the top float switches off as well (10.A, step 1).
4. Pry off the current overlay starting at one corner. The overlay may split into several layers so
ensure you take them all off.
5. Unscrew the two Philips head screws that are underneath where the overlay was ( one is circled
in RED in the picture above). There are two nylon hex nuts underneath on the display board
that will come loose one the screws are out so make sure not to lose them (see picture below).
6. Remove the display board from the mount.

7. Unplug the ribbon of the overlay from the display board.

B. VR
the Top Front Cover (5.C) and Middle Front Cover (5.D). You may need to remove the Top Rear
Cover (5.A) if you cannot get to the parts from the front of the machine.
2. Remove the gray serial cable from the scanner board using a flathead screw to loosen the
screws shown in RED.
3. Unplug the overlay from the Display Board.

4. Remove overlay from disinfection chamber by pulling up on the corner of the overlay and gently
peeling it away.

16. Pumps
A. Drain Pump
the Bottom Rear (5.B) and Bottom Front (5.E) covers.
2. Remove the nuts circled in RED using a 11/32 wrench. Disconnect the tubing going to the drain
pump by pressing in on each tube lock while simultaneously removing the tube, circled in BLUE.
3. Remove the connectors circled in RED from the drain pump to the EMI filter using pliers.
Remove the ground wire from the wall of the ASTRA unit that is connected to the drain pump.
It is shown circled in BLUE below. Use a 11/32 nut driver or wrench.
4. Remove the pump by pulling up on it. Be careful not to lose the washers.

B. HLD Pump
the Bottom Rear Cover (5.B) and Bottom Front Cover (5.E).
2. From the front of the ASTRA unit, remove the 2 nuts circled in RED with an 11/32 wrench or nut
driver.
3. For easier access to the rear end of the pump, it may be helpful remove the Quad Valve (20.B)
4. From the rear of the ASTRA unit, remove the 2 nuts circled in RED with an 11/32 wrench.

5. Disconnect the tubing going to the HLD pump by pressing in on each tube lock while
simultaneously removing the tube. There are 2 of them – circled in RED below.
6. Remove the connectors circled in RED from the HLD pump to the EMI filter using pliers. Remove
the ground wire from the wall of the ASTRA unit that is connected to the HLD pump. It is shown
circled in BLUE below. Use a 11/32 nut driver or wrench.
7. Remove the pump by pulling up on it. Be careful not to lose the washers.

17. Tower – TEE
1. Before following the steps below, turn off the machine.
2. Remove the 2 screws attached below. Disconnect the Molex connector to remove tower.
3. NOTE: When the new tower is replaced on the machine, verify the probe configurations under
the Diagnostics menu.
• Press the MENU and LEFT arrow keys simultaneously for 5 seconds.
• Use the arrow keys to navigate until you see the "Diagnostics" option and Press Enter.
• Observe p1 and p2 on the display screen. The letter "p" will be lower case.
• Press the left probe switch on the TEE probe as shown below and observe if p1 becomes capital
i.e. "P1".
o If yes, then press MENU key twice to return to the "Ready for Use" Screen.
o If the configuration is incorrect, turn the unit off, and remove the Top Rear Cover (5.A).
Locate the upper Sensor B Board and the 2 connectors on the probe microswitch wire
harness as shown below. Swap the two connectors and turn on the machine to verify the
configuration is now correct.
p1/P1 p2/P1

18. Transformer
1. Before following the steps below, turn off the machine, disconnect the water line and remove the
Bottom Rear Cover (5.B) and Bottom Front Cover (5.E).
2. Unplug the transformer from the main wiring harness via the connector circled in RED below.
3. Remove the 4 nuts circled in RED using an 11/32 wrench or nut driver to remove the transformer
assembly from the cabinet.

19. USB Port
2. Remove the USB Port from the Mainboard circled in RED below.
3. Unscrew the 2 nuts on the USB port to remove. NOTE: Ensure that the orientation of the USB
port is correct when placing the new one into the machine, the white material should be at the
top of the port.
Incorrect Orientation Correct Orientation

20. Valves
A. Dual Valve (SV1 And SV2)
1. Before following the steps below, turn off the machine and remove the Top Rear Cover (5.A)
and the Main Bulkhead (13).
2. Disconnect the connector circled in RED for the Dual Valve.
3. Remove the tubing on each side of the Dual Valve by pressing in on each tube lock while
simultaneously removing the tube. There are 3 of them – each is circled in RED below from the
back of the machine.

4. Remove the screws circled in RED. You can do this from the rear from the ASTRA unit or from
the front.
5. Lift the Dual Valve out and remove from the rear of the ASTRA unit.

B. Quad Valve (SV3, SV4, SV5, SV6)
1. Before following the steps below, turn off the machine, disconnect the water line and the
Bottom Rear Cover (5.B) and Bottom Front Cover (5.E).
2. Remove the nuts circled in RED. Use a 5/16 nut driver or wrench. Also remove the metal
brackets underneath the nuts. Unplug the connector circled in BLUE.
3. Remove the tubing going to the Bottom Float Switch by pressing in on the tube lock while
simultaneously removing the tube. The tube lock is circled in RED.

4. Move to the front of the ASTRA unit. Remove the 4 tubes going to the QUAD valves by pressing
in on each tube lock while simultaneously removing the tube. You will need to do this for all 4
valves. The tube locks are circled in RED below. NOTE: You may want to mark the tubes before
removing them from the quad valve with numbers 1, 2, 3, and 4.
NOTE: When putting in the new Quad Valve, make sure to push the tubes past the O-rings
(you may have to give it a good shove).

C. Water and WILD Valve (SV7 and SV8)
2. Remove the nuts that hold the Valve assembly in place. There are 4 of them. See the locations
of 3 of them circled in RED below. The fourth nut is on the lower right-hand corner of the metal
base.
3. Remove the tubing by pressing in on each tube lock while simultaneously removing the tube.
There are 3 of them, circled in RED below.

4. Disconnect the electrical connectors going to each valve (SV7 & SV8), then remove the valve
assembly. The connectors are labeled in the picture below.
SV8 Connector
SV7 Connector

21. Wiring Harness
the Top Rear Cover (5.A), Bottom Rear Cover (5.B), Top Front Cover (5.C), Middle Front Cover
(5.D), Bottom Front Cover (5.E) and Main Bulkhead (13).
2. Note: Before starting, it may be helpful to remove the Water and Wild Valve Assembly as well
as the Dual Valve (TEE units only) to gain easier access to clips which the wiring harness hooks
into.
3. Strategy to replace wiring harness is to unplug old/plug in new connectors as you go, working
from the top of the machine to the bottom and placing through clips when necessary. Start at
the Mainboard and replace connectors SB-3, SB-2, SB-1, Transformer, SV3-SV7, AC-SV1.
SB-3
SB-2
SB-1
Trnsfmr
SV3-SV7
AC-SV1
4. Replace AC-1 and AC-8 on the Power Switch.
AC-1 AC-8

5. Replace SB-3 on the Display Board.
SB-3
6. Place stem of harness through clip below the Mainboard.
7. And then thread the wires through the clip in the middle back of the unit.
TEE VR

8. Replace the connector for the Fan.
9. Put wires for SV1-SV2, SV7, SV8 SB-1, SB-2, and SB-4 (both) through the small clip to the left
under the dual valve.
10. Replace connector for SV-1 and SV-2 on the Dual Valve. If Dual Valve has been removed for
easier access, make sure to come back and plug in at the end.

11. Replace connectors SV-7 and Sv-8 for the WILD Valve and Water Valve, respectively. If Water
and WILD Valve Assembly has been removed for easier access, make sure to come back and
plug in at the end.
SV8
SV7
12. Place wires for SB-1, SB-2, and SB-4 (bundled with SB-1 and SB-2) through the small clip in the
back-left corner above the Dual Valve followed by the small clips on the upper left side of the
ASTRA.

13. Replace connectors SB-2 on the Sensor B Board and SB-1 and SB-4 on Sensor A-DC Board. Take
the Sensor A-HLD board off the bracket to replace the connectors.
SB-1
SB-4
SB-2
TEE
SB-1
SB-2 SB-4
VR
14. Place all the rest of the wires, except the second SB-4, through the clip near the rear lower
opening.

15. Replace the connector for the Heater Plate.
16. Replace the connector for SV3-SV6.
17. Replace the connector for the Transformer.

18. Replace the connectors for the HLD and Waste Pumps.
P-Waste P-HLD 3/10

4/11
19. When putting the bulkhead back on, replace connector SB-4 on the Sensor HLD Board.
SB-4

Chapter 4 – Troubleshooting
1. Error Code Table

The ASTRA devices utilize an error code system to assist with troubleshooting. Please refer to this error
code table as needed for troubleshooting error codes.
Error # Description Solution

Tubing or CPC is not plugged in all the way. If the level of HLD in the
HLD has not reached fill level
01 bottle is low and you are pumping air instead of HLD, you will get
*Turns off Heater Plate
this code. Put a new HLD bottle in.
HLD has not reached fill level during Tubing or CPC is not plugged in all the way. If the level of HLD in the
02 WILD cycle. bottle is low and you are pumping air instead of HLD, you will get
*Turns off Heater Plate this code. Put a new HLD bottle in.
03 Rinse water has not reached fill level Check water filter and connections from water inlet.
Appropriate bottle temperature not Use a warm water bath to warm the HLD prior to placing it into the
10
reached within timeout period machine.
This code occurs when the HLD in the disinfection chamber is taking
HLD drain timeout
11 too long to get back into the HLD bottle. Causes: Kinked line,
defective valve, or defective pump.
This code will occur when the end user turns the device off during a
disinfection cycle. The device will pump whatever it is (HLD or water)
into the drain. If the end user turns off the power for any reason
during a disinfection cycle, upon the beginning of the next cycle, this
code will appear.
Unexpected fluid in disinfection
20 This code only occurs at the beginning of a cycle. The lower float
chamber
switch (LS-DRN) indicates that something is in the chamber, which
triggers the code.
If HLD is in there, it will cause them to lose most of the bottle. 70%
of the bottle is pushed into the chamber during a disinfection cycle.
As a result, a new HLD bottle must be placed into the Astra device.
LS-O activated Both the HLD float switch (LS-HLD) and Overflow float switch (LS-O)
21
*Turns off Heater Plate are activated during a cycle.
This code occurs when the end user removes the HLD bottle when
HLD Bottle removed unexpectedly they are not supposed to. The proximity sensor above Sensor Board
22
*Turns off Heater Plate A (A-HLD) on the main bulkhead detects this. The sensor is plugged
into sensor board A (A-HLD).
Disinfection chamber level dropped The HLD float switch (LS-HLD) is activated during an HLD or water
23
*Turns off Heater Plate cycle and becomes inactivated during the cycle.
This code occurs if bottle temp. is at bare minimum and sits in the
Disinfection chamber temperature too
24 chamber long enough to cool down below threshold. It will pump
low
back into the bottle (Don’t turn machine off - you will lose HLD).
Quad valve (SV5) or drain pump (P-DRAIN) is faulty or tube
25 Rinse drain timeout
connections to these components are kinked.
WILD drain timeout Quad valve (SV4) or HLD pump (P-HLD) or Dual valve (SV2) is faulty
26
*Turns off Heater Plate or tube connections to these components are kinked.

LS-HLD on when LS-DRN off (indicates
27 bad CAP100 or connection) Upper float switch (LS-HLD) or Overflow float switch (LS-O) is faulty.
Defective Sensor B Board or end user error. Probe sensor (CS-1 or
28 Probe inserted inappropriately
CS-2) is activated at the wrong time.
Defective Sensor B board or end user error. If probe sensor (CS-1 or
29 Probe removed inappropriately
CS-2) is deactivated at the wrong time.
Magnet or door sensor (DS-1) inside top cover is faulty. Sensor
30 Chamber door left open during HLD fill
connects to Sensor B Board.
The user needs training on MRC testing. The MRC testing timed out
31 No Pass Fail selected
because no selection was made.
Upper level sensor failure HLD Sensor does not activate during the HLD or water cycle,
32
*Turns off Heater Plate indicating that either the sensor is stuck or faulty.
The Main board does not see either of the Sensor A boards. Check
Both A missing
40 the connections. Faulty connections, faulty main board, or faulty
Sensor A boards.
Sensor A Board for the Disinfection Chamber (A-DC) is not plugged
A-DC missing
41 in (this is located behind Sensor B board). Selector switch on this
board must be set to 0.
Sensor A Board on bulkhead (A-HLD) is not plugged in. Selector
42 A-HLD missing
switch on this board must be set to 1.
Sensor B Board is faulty. 2 switches have the same pin layout – 2
43 B missing wires with 3 pin connector. If they are plugged into the wrong
connector, it will damage the B board and require replacement.
44 Display missing Display board error.
A-DC Comm error: Timeout Faulty Main Board or A-DC Board. A-DC Board is located behind
50
*Turns off Heater Plate Sensor B Board near the top of the Astra unit.
Faulty Main Board or A-DC Board. A-DC Board is located behind
51 A-DC Comm error: Bad CRC
Sensor B Board near the top of the Astra unit.
52 A-DC Comm error: Buffer Overflow
53 A-DC Comm error: Frame Error
A-DC Comm error: Wrong Response Faulty Main Board or A-DC Board. A-DC Board is located behind
54
Address Sensor B Board near the top of the Astra unit.
A-DC Comm error: Wrong Sensor Faulty Main Board or A-DC Board. A-DC Board is located behind
55
Board Type Sensor B Board near the top of the Astra unit.
A-DC Comm error: Wrong Response Faulty Main Board or A-DC Board. A-DC Board is located behind
56
Length Sensor B Board near the top of the Astra unit.
57 A-DC Comm error: Internal Error
Faulty Main Board or A-HLD Board. A-HLD Board is located on the
60 A-HLD Comm error: Timeout
main bulkhead.
61 A-HLD Comm error: Bad CRC
main bulkhead.
62 A-HLD Comm error: Buffer Overflow Faulty Main Board or A-HLD Board. A-HLD Board is located on the

main bulkhead.
63 A-HLD Comm error: Frame Error
main bulkhead.
A-HLD Comm error: Wrong Response Faulty Main Board or A-HLD Board. A-HLD Board is located on the
64
Address main bulkhead.
A-HLD Comm error: Wrong Sensor Faulty Main Board or A-HLD Board. A-HLD Board is located on the
65
Board Type main bulkhead.
A-HLD Comm error: Wrong Response Faulty Main Board or A-HLD Board. A-HLD Board is located on the
66
Length main bulkhead.
67 A-HLD Comm error: Internal Error
main bulkhead.
70 70 - B Comm error: Timeout Faulty Main Board or Sensor B Board.
71 B Comm error: Bad CRC Faulty Main Board or Sensor B Board.
72 B Comm error: Buffer Overflow Faulty Main Board or Sensor B Board.
73 B Comm error: Frame Error Faulty Main Board or Sensor B Board.
B Comm error: Wrong Response
74 Faulty Main Board or Sensor B Board.
Address
B Comm error: Wrong Sensor Board
Type
B Comm error: Wrong Response
Length
77 B Comm error: Internal Error Faulty Main Board or Sensor B Board.
80 Display Comm error: Timeout Faulty Main board or Display Board.
81 Display Comm error: Bad CRC Faulty Main board or Display Board.
82 Display Comm error: Buffer Overflow Faulty Main board or Display Board.
83 Display Comm error: Frame Error Faulty Main board or Display Board.
Display Comm error: Wrong Response
84 Faulty Main board or Display Board.
Address
Display Comm error: Wrong Sensor
Board Type
Display Comm error: Wrong Response
Length
87 Display Comm error: Internal Error Faulty Main board or Display Board.
Watchdog Trip USB drive error. Error is displayed after USB drive is plugged into
90
*Turns off Heater Plate the Astra device. This error requires no parts replacement.
DC Temp not plausible
91 Temperature abnormality in the disinfection chamber.
HLD Temp not plausible
92 Temperature abnormality in the HLD bottle.
Valves or pumps are faulty. In rare cases, it could be a kinked line.
Other Timeout Errors
Dirty water or a clogged water filter can also cause timeout errors.
Other Noise Do not over tighten the fan. Doing so will result in noise.
Other Smell Change the air filter.
This error message occurs when the Astra device detects that the
Other Invalid Bar Code same water filter, air filter, or HLD bottle is scanned again. This
could happen when servicing the device. The same bar code on

the air filter, water filter, or HLD bottle cannot be used in
succession. Use the scan sheet to get past these types of errors.
The scan sheet is located on RFG-Esource with the installation
documentation.
HLD overflow could occur if the end user added water to the HLD
Other HLD overflow
bottle or if the water pressure is too high
Also refer to the ASTRA Troubleshooting and Error Codes table. A copy of that is shown on the next page.
It is delivered with the ASTRA device to the customer.

2. Incorrect Water Pressure
Incorrect water pressure will cause a variety of issues with the ASTRA devices including error codes,
damaged valves, and leaks. Please follow this procedure to check the water pressure.
Tools Required:
• Water Pressure Gauge Assembly
Procedure:
1. Connect the water pressure gauge assembly to the water inlet port on the right side of the ASTRA
unit.
2. Connect the water line to the other side of the water pressure gauge assembly
Measurement:
• The water pressure should measure between 30 and 50 PSI. If it is outside this range,
communicate with the customer that it is out of specifications and must be corrected.

3. Debug Mode
Debug mode is used for troubleshooting purposes only. You should NEVER leave a customer site with the
unit in Debug mode. This could result in major patient safety issues.
When the ASTRA unit is in Debug mode, the machine runs 2-minute cycles (instead of the standard 13-
16-minute cycles) and does not require the bottle to be a certain temperature.
Debug mode is activated by pressing MENU and ENTER keys for 10 seconds. Scroll to "Debug Parameters"
and Press Enter. To run a cycle in Debug mode:
1. At the “Ready for Use” screen, Press ENTER.

2. Scan Probe ID, insert probe mockup into switch, and press ENTER to skip scanning on Operator
ID.
3. Press LEFT arrow key to PASS for the MRC test, you must do this within 5 seconds of displaying.
4. The machine will run a 2-minute cycle of HLD and water.
To get out of Debug Mode Press MENU.
1. Scroll to “Change HLD Type” and Press ENTER.

2. Scroll to the appropriate HLD: <OPA/Resert> New, Press ENTER.
3. The display will read: Change HLD to <OPA/Resert> yes or no? Press YES.
4. Press ENTER to skip scanning an Operator ID.
5. Remove the HLD bottle from the machine.
6. Scan the current HLD bottle.
7. Put that same bottle back into the machine, but DO NOT connect the CPC fittings to the main
bulkhead.
8. BASE Configuration: The system will display “Initiate WILD Press Enter”.
a. Before pressing ENTER, be prepared to bypass the cycle. Within 5 seconds of the
display reading “Filling with HLD…”, hold the MENU, LEFT, and RIGHT arrows for 5
seconds simultaneously.
b. If the bypass is not executed within 5 seconds, Error 1 will be displayed, and the system
will purge.
c. If the bypass is successful, follow the prompt to scan the operator ID.
9. PLUS/ULTRA Configuration: The system will display “Initiate WILD Press Enter”.
a. Press ENTER. ASTRA will prompt to “Scan TS Bottle”.
b. Before scanning TS Bottle, be prepared to bypass the cycle. Within 5 seconds of the
display reading “Filling with HLD…”, hold the MENU, LEFT, and RIGHT arrows for 5 seconds
simultaneously.
c. If the bypass is not executed within 5 seconds, Error 1 will be displayed, and the system
will purge.
10. Press ENTER to skip scanning an Operator ID.
11. Remove the HLD bottle from the machine again.
12. Scan the current HLD bottle again.
13. Put that same bottle back into the machine, but this time CONNECT the CPC fittings to the main
bulkhead.

4. Transformer Wire
If a transformer wire comes loose, the display board will be turned off when the machine is powered on.
Use the below diagrams to appropriately reconnect the loose wire(s).
Molex 8 pin Connector - NOTE: Slots 3 and 7 do not contain a wire.
Transformer Terminal- NOTE: Slots 3, 4, 9, and 10 do not contain a wire.

Chapter 5 – Preventative Maintenance
NOTE: Before starting the process below, place an HLD bottle into a warm water bath.
1. Change Air Filter

1. Press MENU during the "Ready for Use" mode. Using the left and right arrows on the keypad,
scroll through the menu options until it displays:
Replace Air Filter
2. Press ENTER. The barcode scanner will illuminate, and display will read "Scan Operator ID; ENTER
= skip". Scan the barcode below.
3. System will display "Scan New Air Filter". Remove current air filter by loosening the Air Filter Door
screws (circled in RED in the picture below), open the door, and remove the Air Filter.
4. Scan new Air Filter barcode (QR code) and then install Air Filter with the arrows on label pointing
up. Press ENTER.

2. Change Water Filter
1. Press MENU during the "Ready for Use" mode. Using the left and right arrows on the keypad,
scroll through the menu options until it displays:
Replace Water Filter
2. Press ENTER. The barcode scanner will illuminate, and display will read "Scan Operator ID; ENTER
= skip". Press Enter to skip.
3. System will display "Scan New Water Filter". Remove current water filter by pressing on the CPC
locks (circled in RED in the picture below).
4. Scan new Air Filter barcode (QR code) and then install Air Filter with the arrows on label pointing
up. Press ENTER.

3. Running WILD Cycle
1. System will display:

Initiate WILD
Press ENTER
2. Press ENTER to start the WILD cycle.

3. ULTRA/PLUS Only: After pressing ENTER, the display will read:
Scan TS Bottle or
Enter to QC Test Scan TS Bottle
ULTRA PLUS
4. ULTRA/PLUS Only: If a valid test strip bottle is scanned, a WILD cycle will begin. If there is no valid
test strip bottle entered into the system, refer to Load Qualified Test Strip Bottle to continue. The
display will read:
Filling chamber with
HLD, please wait….
5. ULTRA/PLUS Only: Once the fill level has been reached, the display will prompt to test and confirm
the MRC of the HLD. The display will read:
MRC Countdown Timer

Skip <- -> Start
6. If cycle is only being run for testing purposes, press the LEFT arrow to skip. If cycle is being run for
final verification of a repair, press the RIGHT arrow to start. Test the MRC of the HLD using a test
strip per the directions on the test strip bottle. Once the timer counts down, the display will read:
Test MRC
Pass <- -> Fail
7. If the MRC test strip indicates a pass on the MRC, press the PASS button (left arrow) on the touch
pad to continue the WILD cycle (22 minutes). If the MRC test strip fails, the system will prompt
you to replace the HLD bottle.

8. The WILD Cycle takes about 22 minutes. When complete, the barcode scanner will ask you to scan
the Operator ID below:
9. Follow the prompts to remove the HLD bottle and place it in the sink next to the pre-warmed new
bottle of HLD. Remove the bottle cap assembly from the use HLD bottle and transfer it to the new
HLD bottle.
10. Take the new bottle, scan the barcode, and install it into the ASTRA by placing the bottle on the
warming pad. Connect the HLD and vent lines from the bottle cap assembly to the CPC fittings on
the main bulkhead. When bottle is successfully replaced, the display will read:


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CIVCO

Service Manual | Ricoh

Company Proprietary/ Return to Table of Contents

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ASTRA VR ASTRA TEE

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Technician required to provide:

CIVCO will provide:

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B. ASTRA PLUS (Manufacturer)

C. ASTRA Base (Off)

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SV3 HLD-IN SV4 HLD-OUT SV6 WATER-IN SV5 WASTE-OUT

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Filling chamber with

MRC Countdown Timer

Test Probe Leakage Test

11. The disinfection cycle will begin immediately.

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B. MENU + LEFT Arrow

C. MENU + RIGHT Arrow

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Download Cycle Log

4. Press ENTER to start the download process. Display will read:

5. When download is complete, the display will momentarily read:

6. After 2 seconds, the display will read:

Download Cycle Log

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Load Qualified Test

3. Press ENTER. Scanner will turn on and screen will display:

4. Scan barcode below.

5. After scan is accepted, screen will read:

Scan HLD Bottle

Enter Date Opened

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11. After selecting PASS, the screen will display:

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3. Press ENTER. The screen should read:

Metricide OPA (On/Off)

Download Cycle Log

Set Date & Time

Change HLD Type

8. Press MENU to return to the “Ready for Use” screen.

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3. Press ENTER. The screen will read:

5. Display should now be at the “Ready for Use” screen.

7. Download a csv log file and email to service@civco.com.

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3. Press the RIGHT arrow once, the screen will read:

Leak Test Enabled

4. Press ENTER. The screen will read: