Cargo companies need to digitalize the fundamentals while driving innovation in the digital enterprise.

*Benefits are based on early adopters of SAP S/4HANA or conservative outside-in benefits due to moving from a traditional ERP system to enhanced capabilities of SAP S/4HANA, as well as line-of-business and cloud solutions.
Digitally reimagine 1. Reimagine processes to acquire, train, and retain a skilled 2. Focus on more efficient management of assets and orders through real time visibility 3. Leverage a 360 degree view of the customer to build strategic
your business workforce and to operate and maintain assets. to partner transactions, equipment health, and predictive insight, and analytics. relationships and own more of the logistics value chain
models through
digital capabilities
Sales and Marketing Operations Asset Management Human Resources Finance Procurement

CMO/Head of Sales COO COO CHRO CFO CPO

• Promote better service levels comments via reliable • Improve operations by reducing redundancy and • Monitor asset operations and maintenance in real time • Attract, train, and retrain current and new workforce. • Understand the financial impact across the enterprise of • Create efficiencies through advances in technologies
assets to provide the lowest-cost logistics services with increasing predictable demand sensing, synchronized with instant information to complete asset history • Identify, forecast, and address skill gaps through a the purchase, lease, expansion, or contraction of such as the IoT to provide a platform that can meet the
the highest value add workflow, and partner collaboration including financial information holistic, integrated suite of applications workforce and equipment demands of access to all processes, transactions, and
Maximize • Manage with real-time visibility to all activities across the • Replace manual transaction work with digital business • Set a foundation for soft close to increase financial analysis
enterprise through the use of cost-effective sensors as processes visibility
Current well as advanced processing power • Reduce downtime • Intelligently clear payments based on learned matching
Investments • Reduce fix asset and service and maintenance costs criteria

• Provide a single face to the customer across all business • Couple and decouple with partners seamlessly across • Improve asset management collaboration with • Empower back- and front-office personnel to access and • Support real-time revenue recognition, profitability • Collaborate and share equipment information with
units and services physical and virtual networks with real-time information manufacturers through asset digitalization where parts interact with your logistics network through tools such as analysis, cash allocation, and working capital analysis manufacturers, service providers, and operators to
• Increase customer satisfaction with near-real-time, exchange as customer, consumer, and market needs reliability, equipment structures, and external documents mobility, VR applications, and sensor-based alerts • Analyze profitability across multiple dimensions such as maximize availability, improve efficiency, and create new
Enhance comprehensive, cross-business-unit, best-in-class change can be shared • Dynamically plan and manage maintenance schedules to business partners, services, cost, and revenue sources business models.
business practices connecting assets status, order • Service offerings must be easily measured and improved • Migrate from books and paper to constantly updated better utilize resources • Maximize asset utilization to deliver new, previously • Enable economies of scale and flexible ordering
Processes execution, and billing to manage the complete order dynamically electronic work books with interactive graphical parts and with strategic and agile global supplier network
• Address millennial preferences through use of modern unattainable levels of returns on your invested capital.
Enabled by lifecycle • Improve the efficiency in sharing documents across equipment simulation techniques (gaming) to improve engagement • Utilize event details to enable customers to understand management
Digital • Simplify customer engagement and value creation shippers, carriers, forwarders and customs agencies. and increase motivation all billable items why, reducing disputes and improving • Lower costs through better predictability of scheduled
through broad logistics network services • Eliminate disputes, discrepancies and delays in transit • Utilize contractor management best practices to DSO maintenance items and service contract compliance.
Capabilities supplement workforce demands at the optimal costs

• Give customers a 360-degree view of you and your • Productize service delivery processes to help ensure • Maximize asset utilization through real-time visibility and • Empower the front line with on-demand training and • Help ensure overall engagement profitability and mitigate • Use sensor data, high-powered computing, and
Extend network repeatability and consistency across business units and control of current and future activities skills to manage operational and technical needs risk through real-time financial performance advanced algorithms to identify smarter management
• Understand how macroeconomic indicators and geographies in areas such as safety, warehouse • Use sensor data along with predictive technologies to • Empower employees to make decisions in real time • Reflect new payments and billing processes to strategies that determine the optimal time for
Business customer satisfaction (price, service, sentiment) impact operations, transportation, maintenance, and training enhance longevity and reduce unexpected and costly streamline revenue and expense recognition such as maintenance, automatically generate work orders, and
Models and business performance maintenance expense blockchain orchestrate logistics services delivered by sourcing
• Create new models that reshape the network while networks
Your Brand creating opportunities to extend your brand

• Perfect order fulfillment • Reduce operating expense • Increase equipment utilization: 5%–10% • Reduce turnover • Days to close annual books: -40%–50% • Cost of procurement: -15%–20%
Typical business
• Increase on-time delivery and pickup: +10%–20% • Increase revenue per distance/weight • Reduce maintenance expense and downtime • Upskill workforce • Cost of business and operations • Worker acquisition time: -30%–40%
benefits*
• Customer satisfaction: +10%–20% • Increase utilization: +2% • Introduce workforce efficiencies analysis and reporting: -5%–10% • Days payables outstanding on targeted
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• Improved revenue stream for service offerings • Reduce claims as a % of revenue • Invoice and billing accuracy spend: -2–5 days

• Order and contract management § Maintenance management § Time recording § Accounting and closing operations § Operational purchasing
Sales order fulfillment cockpit § Accounting § Collaborative sourcing and contract
SAP S/4HANA

•
Digital Core

• User experience and interface solutions § Cost management management

§ Invoice and payables management

§ Sales planning and performance § Warehouse management § Asset operations and maintenance § Financial planning and analysis
management (CM) § Environment, health, and safety § Accounting and financial close
§ Billing and revenue innovation § Treasury management
management § Receivables management
§ Invoice management

§ Sales § Customer and supplier collaboration • Asset network § Core human resources and payroll § Business process consolidation § Strategic sourcing
Extensions

§ Marketing § Transportation equipment planning – Master data governance § Talent management § Shared service framework § Spend analysis
Intelligent Suite § Commerce § Assessorial management – Visual enterprise § Time and attendance management § Lease administration § Buying
§ Yard logistics • Mobile asset management § Human capital analytics § Collaborative commerce
§ Transportation management
SAP C/4HANA SAP C/4HANA
§ Brand impact § Vehicle insights § Predictive maintenance and service § Job matching § Digital boardroom
§ Service ticket intelligence § Global track and trace § Asset intelligence network § Resume matching § Invoice matching
§ Blockchain in international shipping § Logistics business network § Intelligent asset condition monitoring § Cash application
§ IIK, logistics option 1
Intelligent
Technologies Internet of Things Machine Learning Analytics Data Intelligence Blockchain Big Data

SAP Cloud Platform: API Business Hub - Market Place - Portal - API Management - Collaboration Services - Mobile Services - UX Services - Big Data Services - Security Services - Analytics Services - Integration Services

Digital Platform SAP Data Management: SAP HANA - SAP Data Hub - Meta Data & Lifecycle Management - SAP Vora - Orchestration & Governance - Smart Data Integration - 3rd Party Spark / Hadoop - Streaming Analytics - Data Lifecycle Management

Digital Core: Core solution capabilities delivered as part of SAP S/4HANA Enterprise Management Digital Core: Solution capabilities that are part of SAP S/4HANA Enterprise Management, but added or purchased as needed 1 SAP Leonardo for Travel and Transportation, logistics option