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PALGRAVE STUDIES IN
POLITICAL MARKETING AND MANAGEMENT
SERIES EDITOR: JENNIFER LEES-MARSHMENT
Political Marketing in
the 2020 U.S.
Presidential Election
Edited by
Jamie Gillies
Palgrave Studies in Political Marketing and
Management
Series Editor
Jennifer Lees-Marshment
Faculty of Arts, Political Studies
University of Auckland
Auckland, New Zealand
Palgrave Studies in Political Marketing and Management (PalPMM) series
publishes high quality and ground-breaking academic research on this
growing area of government and political behaviour that attracts increas-
ing attention from scholarship, teachers, the media and the public. It cov-
ers political marketing intelligence including polling, focus groups, role
play, co-creation, segmentation, voter profiling, stakeholder insight; the
political consumer; political management including crisis management,
change management, issues management, reputation management, deliv-
ery management; political advising; political strategy such as positioning,
targeting, market-orientation, political branding; political leadership in all
its many different forms and arena; political organization including man-
aging a political office, political HR, internal party marketing; political
communication management such as public relations and e-marketing and
ethics of political marketing and management.
For more information email the series editor Jennifer Lees-Marshment
on j.lees-marshment@auckland.ac.nz and see https://leesmarshment.
wordpress.com/pmm-book-series/.
Political Marketing
in the 2020
U.S. Presidential
Election
Editor
Jamie Gillies
Communications and Public Policy
St. Thomas University
Fredericton, NB, Canada
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer
Nature Switzerland AG 2022
This work is subject to copyright. All rights are solely and exclusively licensed by the
Publisher, whether the whole or part of the material is concerned, specifically the rights of
translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on
microfilms or in any other physical way, and transmission or information storage and retrieval,
electronic adaptation, computer software, or by similar or dissimilar methodology now
known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are
exempt from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information
in this book are believed to be true and accurate at the date of publication. Neither the
publisher nor the authors or the editors give a warranty, expressed or implied, with respect to
the material contained herein or for any errors or omissions that may have been made. The
publisher remains neutral with regard to jurisdictional claims in published maps and
institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature
Switzerland AG.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
This book is dedicated to the memory of my Grandma, Betty Porter, who loved
to talk about the spectacle of American politics.
Acknowledgments
The Palgrave Pivot series is an ideal home for this early published collec-
tion on the 2020 election. Inspired by recent rapidly assembled academic
collections, especially those on the American (Gillies 2017), Canadian
(Marland and Giasson 2015, 2020; Gillies et al. 2020), and British
(Jackson and Thorsen 2015; Lilleker and Pack 2016) elections of the
2010s, the increasing importance and impact of early research on elections
matters greatly. While later volumes and more extensive research on the
2020 presidential election will employ more extensive empirical analysis of
aspects of this campaign, each contributor in this book worked tirelessly to
complete chapters in less than three months following the election and
events following November. The research was then book-edited, series-
edited, peer-edited, and publisher-edited in a compressed timeframe in
order to produce this book and get it to market for early impact. I am
extremely grateful, first and foremost, to Palgrave Studies in Political
Marketing and Management Series Editor Jennifer Lees-Marshment for
her support and dedication to these projects. All at Palgrave, especially
Ambra Finotello, Charanya Manoharan, Dhanalakshmi Muralidharan, and
Karthika Devi, were so supportive and helpful.
I am very thankful for the support and friendship of my colleagues Tom
Bateman, Philip Lee, Patrick Malcolmson, Shaun Narine, Greg Payne,
Vincent Raynauld, and André Turcotte. And I am always grateful for the
administrative support of Lehanne Knowlton. These edited collections have
also benefitted from the support of the annual regional conferences of both
the New England Political Science Association and the Atlantic Provinces
Political Science Association, where many chapters have been presented and
vii
viii ACKNOWLEDGMENTS
discussed, and the American Behavioral Scientist Retrospective and Pizza &
Politics Tuesdays at Emerson College where robust discussion of the elec-
tion helped frame the book. It also would not be a presidential election
without the support of my good friends Adam Becker and Liz Hebert who
lived this campaign with me. And lastly, I am very thankful for all of the sup-
port of my partner and daughter for putting up with the political saturation
of our household during each election season and my parents, who call
regularly and say, “We were just watching Fareed Zakaria and did you see
that…?” May the Joe Biden years be less chaotic!
References
Gillies, Jamie. ed. 2017. Political Marketing in the 2016 U.S. Presidential Election.
London: Palgrave Pivot.
Gillies, Jamie, Vincent Raynauld, and André Turcotte. eds. 2020. Political
Marketing in the 2019 Canadian Election. London: Palgrave Pivot.
Jackson, Daniel, and Einar Thorsen. 2015. UK Election Analysis 2015: Media,
Voters and the Campaign, Early Reflections from Leading UK Academics.
Bournemouth: Centre for the Study of Journalism, Culture and Community.
Lilleker, Darren, and Mark Pack. 2016. Political Marketing and the 2015 UK
General Election. London: Palgrave Pivot.
Marland, Alex, and Thierry Giasson, eds. 2015. Canadian Election Analysis 2015:
Communication, Strategy, and Canadian Democracy. Vancouver: UBC Press/
Samara Press.
———, eds. 2020. Inside the Campaign: Managing Elections in Canada.
Vancouver: UBC Press.
Contents
ix
x Contents
Index149
Notes on Contributors
xi
xii NOTES ON CONTRIBUTORS
xiii
xiv List of Figures
xv
CHAPTER 1
Jamie Gillies
Abstract The initial chapter will provide an overview of the 2020 cam-
paign and the chapters in this edited collection. It will aim to frame the
book in a comparative marketing and branding literature context with a
unifying theme and explain why the 2020 presidential election is a focal
point for the use of marketing and branding techniques.
The marketing and branding story of the 2020 American presidential elec-
tion may arguably be not how Joe Biden won but how Donald Trump
lost. With money, digital influence, social media manipulation, and main-
stream media saturation, as well as a national crisis in an election year,
Trump as an incumbent president seeking re-election should have sailed
to victory in 2020. Instead, the Biden campaign team outfoxed him in his
J. Gillies (*)
Communications and Public Policy, St. Thomas University,
Fredericton, NB, Canada
e-mail: jgillies@stu.ca
really shaped the outcome of the 2020 campaign. The marketing and
communication appeals employed by both campaigns are highlighted to
address one of the central questions about the election, namely did Donald
Trump’s base supporters fail to turn out on Election Day—which effec-
tively led to Joe Biden’s electoral success—or did Donald Trump fail to
secure and expand his reach in order to garner enough electoral support?
The fourth chapter, by Neil Bendle and Purushottam Papatla, examines
political marketing in the 2020 elections through various empirical datas-
ets. Despite all the Democratic primary’s drama, the clear early favorite,
Joe Biden, won. The importance of endorsements and momentum was
illustrated along with the limits of money. Covid-19 took a central role
while the merging of online and in-person campaigns were exemplified by
the rise and fall of President Trump’s campaign manager. Previously
unavailable data and techniques—for example, social media, Google
search, sentiment, and text analysis—can now analyze candidates’
strengths, the public’s interests, and even the transmission of falsehoods.
New sources of predictions, beyond traditional polling, can be used by
political marketers to better manage their strategies. Of most importance
is that the chapter shows that there were methods that showed the 2020
race as fairly predictable, despite challenging campaign dynamics.
The Trump campaign branding and marketing is not only more inter-
esting, it also exposed the down side of having total saturation of brand
recognition. The bulk of the book considers Trump as an incumbent run-
ning for re-election and the Trump campaign strategies to get a second
term. Lost in many of the narratives about the 2020 election is that from
a branding and marketing standpoint, the Trump campaign should have
won. But its strengths were also its greatest weaknesses. This is where
marketing and branding analysis is really important because there are a
series of valuable lessons for practitioners here.
The fifth chapter, by Edward Elder and Jennifer Lees-Marshment, con-
siders President Trump’s marketing strategy and his failure to offer a new
direction for 2020 given the magnitude of the pandemic. As they argue, it
would have been strategically wise for Trump to deliver on his promises,
as well as stay in touch with—and offer a new product offering that
appealed to—the U.S. public at large. Instead, Trump focused on cultur-
ally divisive elements and sought to pillory Democrats. The lack of com-
munication discipline became evident as he continued to focus on personal
grievances than crisis leadership qualities. This chapter highlights Trump’s
actions and communication during his time in office and in the lead up to
1 INTRODUCTION: THE RIGHT CANDIDATE AT THE WORST TIME 5
the 2020 presidential election against two political marketing theories: the
Market-Orientated Party Strategy and Contemporary Governing Leaders’
Communication models.
The sixth chapter, by Brian Conley, gets even more specific about
Trump’s re-election campaign. Given that Donald Trump was unconven-
tional as both a candidate and as president, it was only natural that he also
upended governing norms on the scope of executive authority and the
balance of power. That should have weakened his chances of re-election,
but as Conley suggests, the impact of the disruption of norms on Trump,
particularly among partisan Republican voters, was negligible. This cir-
cumstance raises questions not only about the political marketing strate-
gies that Trump and his re-election campaign used to engineer his political
resilience but also about the lasting impact his campaign may have on the
practice of democratic governance in the United States. In particular, the
chapter considers attacks on the Black Lives Matter movement and Antifa,
as well as the theme of socialism, as case studies in Trump’s resilience and
market-oriented strategy.
The seventh chapter, by Kenneth Cosgrove, builds on his unique
research on brand loyalty and heritage. It offers a comparison of Trump’s
2020 and Jimmy Carter’s 1980 re-election campaigns’ strategic position
similarities and how the differing electoral results show the power of the
Trump brand with almost the entire base and party coalition supporting
him. Carter, on the other hand, saw Democrats abandon him in droves in
1980. Cosgrove also analyzes the post-election refusal to concede as a case
of bad ethics in marketing and considers the Trump brand in the context
of the failed legal challenges and subsequent insurrection.
The eighth chapter, by Robert Busby, addresses the challenges of
advancing a populist-oriented campaign during the 2020 pandemic crisis
and considers Trump’s refusal to pivot to crisis leadership in the midst of
his re-election. The chapter also considers the contemporary nature of
right-wing populism and whether the pandemic prevented the full har-
nessing of the kind of insurgency campaign Trump ran in 2016. He
attempts to reconcile the handling of the pandemic by the political estab-
lishment in Washington with Trump’s anti-establishment populist identity.
The election of Joe Biden in the 2020 campaign was both an entirely
predictable and completely bizarre result. But it comes as no surprise that
the energy created in the 2020 campaign, for better or worse, started and
ended with Trump. It is why much of this book, despite Biden’s win, is still
focused on the Trump campaign and that the more interesting marketing
Another random document with
no related content on Scribd:
“What!” roared the big lout, whom he had slightly touched upon the
arm. “Who the devil are you? Keep your hands off of me, you fool!”
The person on whom Adam looked was Gallows, whose face,
florid almost to being purple, was so savagely contorted as to
comprise an insult in itself.
“My cross-eyed friend,” retorted Adam, whose temper had risen
without delay, “have done looking at yourself, if you would see no
fool. If you will tell me which hand I put on you, I’ll cut it off, else I
may live to see it rot!”
The company had turned about at once. Pinchbecker was there,
with his satellite, Psalms Higgler, the little white-eyed scamp that
Adam had once dropped from the near-by window. The foppish
young Englishman, who owned the horse outside, was likewise in
the party. They all saw the burly Gallows turn to them hopelessly,
befuddled by Adam’s answer.
“You be a fool!” he roared again, his eyes bulging out of their
sockets in his wrath, “and I be the fool-killer!”
The company guffawed at this, the monster’s solitary sally of wit.
“You are a liar by the fact that you live,” said Rust. “Bah, you
disgust me with the thought of having the duties, which you have so
patently and outrageously neglected, thrust upon me. Begone.
There’s no fire to roast a barbecue, if I should be minded to spit you!”
The creature looked again at his fellows, who had obviously egged
him on.
“He insults you right prettily, good Gallows,” said the dandy, who
was himself a rascal banished from his own country. “But he dare not
fight you, we can see it plainly.”
“With you thrown in, I dare say there might be a moment’s sport in
a most unsavory blood-letting,” said Rust, whose hand went to his
sword-hilt calmly. “I should want some fresh air if I stuck either one of
you carrion-fed buzzards.”
Gallows knew by this that it was time to draw his blade. “You be a
fool and I be the fool-killer,” he roared as before, this being his best
hold on language to suit the occasion. Only now he came for Adam
like a butcher.
“Outside—go outside, gentlemen!” cried the landlord excitedly.
“Go outside!” said the voice of some one who was not visible. It
was Randolph, concealed in the adjoining room and watching the
proceedings through a narrow crack, where he had opened the door.
“Go on out, and I’ll fight you!” bellowed Gallows.
“After you,” said Rust, whose blade was out and being swiftly
passed under his exacting eye. “Go out first. You will need one more
breath than I.”
The brute obeyed, as if he had to do so and knew it, receiving
Adam’s order like the clod he was.
The other creatures made such a scrambling to see the show, and
otherwise evinced such an abnormal interest in the coming fight, that
Adam had no trouble in divining that the whole affair had been
prearranged, and that if he did not get killed, he would be arrested,
should he slay his opponent. He concluded he was something of a
match for the whole outfit.
“Have at you, mountain of foul meat,” he said, as he tossed down
his hat. “What a mess you will make, done in slices!”
The young dandy laughed, despite himself, from his place by the
door.
Gallows needed no further exasperations. He came marching up
to Rust and made a hack at him, mighty enough and vicious enough
to break down the stoutest guard and cleave through a man’s whole
body as well.
Rust had expected no less than such a stroke. He spared his steel
the task of parrying the Gallows’ slash. Nimbly leaping aside, he
made a motion that had something debonair in its execution, and cut
a ghastly big flap, like a steak, from the monster’s cheek.
The fellow let out an awful bellow and ran at his opponent, striking
at him like a mad Hercules.
“Spare yourself, fool-killer,” said Adam. He dared to bow, as he
dodged a mighty onslaught, in which Gallows used his sword like a
hatchet, and then he flicked the giant’s ear away, bodily, taking
something also of his jowl, for good measure.
The great hulk stamped about there like an ox, the blood
hastening down from his face and being flung in spatters about him.
Adam next cut him deeply in the muscle of his great left arm.
“I warm to my work,” he said, as he darted actively away and back.
“Gentlemen, is your choice for a wing or a leg of the ill-smelling
bird?”
The dandy, fresh from England, guffawed and cried “Bravo!” He
had been born a gentleman, in spite of himself.
The fight was a travesty on equality. The monster was absolutely
helpless. He was simply a vast machine for butchery, but he must
needs first catch his victim before he could perform his offices. He
was a terrible sight, with his great sword raised on high, or ripping
downward through the air, as he ran, half blinded by his own gore, to
catch the rover, who played with him, slicing him handily, determined
not to kill the beast and so to incur a penalty for murder.
The creatures inside the tavern, appalled by the exhibition they
had brought about, saw that their monster was soon to be a
staggering tower of blood and wounds.
“Don’t let him get away! Kill him! Kill him!” said the voice of
Randolph, from behind the others.
Adam heard him. He saw Pinchbecker shrink back at once.
Psalms Higgler, however, glad of an excuse and ready to take
advantage of a man already sufficiently beset, came scrambling out.
The foppish gentleman was too much of a sport to take a hand
against such a single swordsman as he found in Rust.
Aware that he was to have no chance, and convinced abruptly that
these wretches had plotted to kill him, Adam deftly avoided Gallows,
as the dreadful brute came again upon him, and slashing the fellow’s
leg behind the knee, ham-strung him instantly.
Roaring like a wounded bull, the creature dropped down on his
side, and then got upon his hands and knees and commenced to
crawl, wiping out his eyes with his reddened hands.
Unable to restrain his rage, and fearing his intended victim would
yet avoid him, Higgler being already at bay and disarmed, Randolph
came abruptly out from the tavern himself, pistol in hand, to perform
the task which otherwise was doomed to failure.
“Call the guard!” he cried. “Call the guard!”
Adam had been waiting for some such treachery. He cut at the
pistol the second it rose, knocking it endways and slicing Randolph’s
arm, superficially, from near the wrist to the elbow. He waited then
for nothing more.
Across the road, before any one guessed his intention, he was up
on the back of the horse, before the yelled protest of the English
gentleman came to his ears.
“Gentlemen all,” he called to the group, “good evening.”
Clapping his heels to the ribs of the restive animal, he rode madly
away, just as Isaiah Pinchbecker, with half a dozen constables came
running frantically upon the scene.
CHAPTER XXXI.
A REFUGEE.
A FOSTER PARENT.
Adam sang this song like a pleading. But his little partner could not
sleep, or feared to sleep. Then the rover looked at the tiny face and
realized that the child would soon be dying of starvation. At this he
started to his feet, abruptly.
He had undergone the pains of hunger often, himself; he was not
impatient now with the pangs in his stomach, nor the weakness in
his muscles. But he could not bear the thought of the child so
perishing, here in the wilderness.
He saw poor Wainsworth again, and heard him beg that the child
be given a chance. He thought of the man’s shattered life, his
escape from persecution, his isolation, in which he had preferred the
society of his Indian wife and child to association with his kind. Then
he blamed himself for coming further into this deserted region, when
he knew that by going back, at least he could find something for the
child to eat—something that would save its life!
But he could not forget that he himself was a refugee. Wrongly or
rightly, Randolph was still on his track. Nothing in his own case had
been altered, but the case was no longer one concerning himself
alone. He took the child on his arm, where he had carried him
already many miles, and faced about.
“Partner, let them take me,” he said. “I wish them joy of it.”
He started back for Boston, for in the child’s present extremity, the
nearest place where he could be sure of finding food was the only
one worthy a thought.
CHAPTER XXXIII.
REPUDIATED SILVER.