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Intercultural Communicative Competence for Global Citizenship: Identifying cyberpragmatic rules of engagement in telecollaboration 1st Edition Marina Orsini-Jones full chapter instant download
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INTERCULTURAL
COMMUNICATIVE
COMPETENCE FOR
GLOBAL CITIZENSHIP
Identifying cyberpragmatic
rules of engagement
in telecollaboration
Marina Orsini-Jones
and Fiona Lee
Intercultural Communicative Competence for
Global Citizenship
Marina Orsini-Jones • Fiona Lee
Intercultural
Communicative
Competence for
Global Citizenship
Identifying cyberpragmatic rules of engagement in
telecollaboration
Marina Orsini-Jones Fiona Lee
School of Humanities School of Humanities
Coventry University Coventry University
Coventry, UK Coventry, UK
Cover illustration: Pattern adapted from an Indian cotton print produced in the 19th century
vii
viii FOREWORD
ship. This book does so in a way that suggests genuine solutions for educa-
tors. As such it should be on every library shelf and on the reading list of
any teaching and learning form of certification.
This work aims to report on and discuss the lessons learnt from the
engagement with an Online International Learning (OIL) project, also
known as a telecollaborative project, carried out at Coventry University
(CU) in the UK in collaboration with the Université de Haute—Alsace
(UHA) in Colmar (France).
CU is fully committed to the internationalisation of its curricula
through OIL. The authors of this work have been engaged in telecollabo-
ration aimed at enhancing the intercultural awareness of both staff and
students involved in it with various different overseas partners since 2010.
The authors believe that staff in Higher Education (HE) must prepare
students for effective online interaction and explore the linguistic compo-
nents of Intercultural Communicative Competence (ICC) for global citi-
zenship, including the development of students’ critical digital literacies.
Web 2.0 affordances have contributed to re-shape both telecollabora-
tion models and the conceptualisation of ICC. They have led to a hybridi-
sation and blurring of physical and digital, of online and offline personal
and academic representations of self. In these digital liminal spaces partici-
pants in OIL projects struggle to understand what communicative modus
operandi to adopt, some manage to negotiate and reconfigure their iden-
tity via language, but others are, literally, ‘lost for words’. This work aims
to provide insights on how to support students to engage effectively online
in professional and academic settings and illustrates this with the telecol-
laborative case study CoCo (Coventry/Colmar).
ix
x PREFACE
We would like to thank all the staff and the students involved in the tele-
collaborative/Online International Learning (OIL) projects CoCo and
MexCo to date and in particular Elwyn Lloyd in Coventry and Régine
Barbier in Colmar. We would also like to thank the Higher Education
Academy for awarding us the initial funding (Teaching Collaborative
Grant, £60,000) to carry out the action-research on the OIL projects. A
big thank you to Francesca Helm and Sarah Guth for allowing us to edit
and re-use their Telecollaboration 2.0 table and to Benjamin Fröhlich,
commissioning editor at Peter Lang, for granting us permission to edit ad
re-use the table. We are also grateful to the OIL support colleagues in the
Centre for Global Engagement. Finally we would like to thank the learn-
ing technologists both in our former Faculty of Business, Environment
and Society and in the ‘cuonline’ technical support unit at Coventry
University.
xi
Contents
1 Introduction 1
3 Cyberpragmatics 25
7 Conclusion 93
xiii
xiv Contents
Index 121
List of Abbreviations
CC Communicative Competence
CoCo Coventry/Colmar (OIL project)
CMC Computer Mediated Communication
COIL Collaborative online international learning
CP Cooperative Principle (Grice, 1975)
CU Coventry University
ECTS European Credit Transfer System
FEA Face-enhancing Act
FLE Foreign Language Education
FTA Face-threatening Act
GCE Global Citizenship Education
GSP General Strategy of Politeness (Leech, 2014)
H Hearer = the hearer or addressee of an interaction
HE Higher Education
HEA Higher Education Academy
HEI Higher Education Institution
IC Intercultural Competence
ICC Intercultural Communicative Competence
ICCC Intercultural Cyberpragmatic Communicative Competence
IDLP Intercultural Digital Learning Project
IoC Internationalisation of the Curriculum
L1 First Language
L2 Second Language
MexCo Mexico/Coventry (OIL Project)
OIE Online International Exchange
xv
xvi LIST OF ABBREVIATIONS
xvii
List of Tables
xix
CHAPTER 1
Introduction
This work aims to report on and discuss the CMC (Computer Mediated
Communication) lessons learnt from the engagement with a small scale
telecollaborative project, CoCo, between the UK and France, that was
nise and value cultural diversity, to feel empathy for others—can be chal-
lenging for both teachers and learners (Leask, 2008, p. 128), yet it is also
transformational, leading to dynamic and reflective dialogue (Leask, 2015,
p. 114). Orsini-Jones et al. (2015, p. 205) argue that the development of
ICC through telecollaboration is troublesome, but brings benefits that
outweigh the challenge it poses. Through telecollaboration the learner’s
identity is negotiated and reconfigured.
Thorne states that Web 2.0 (definition coined by O’Reilly in 2005)
technologies have enabled a novel “intercultural turn” in second language
education (2010, p. 139) by facilitating distant connections not previously
possible.
The work reported here reflects the shift from previous models of tele-
collaboration focusing on tandem language learning (e.g. O’Rourke,
2007), to the development of new intercultural competences for global
citizenship for both staff and students involved in exchanges that do not
necessarily involve a stress on language learning and teaching of a foreign
language as their primary focus. The emphasis is on practising the inter-
cultural competences and the digital literacies necessary to operate in an
interconnected world both when using English as the shared language of
communication online and when engaging in bilingual and/or ‘hybrid’
communication involving code-switching.
It could be argued that the polarisation of feelings towards the “others”
caused by the referendum vote for ‘Brexit’ in June 2016 in the UK makes
the raising of UK-based students’ awareness of Byram’s ICC components
relating to knowledge, skills, attitudes and values (Byram, Gribkova, &
Starkey, 2002) more urgent. There is an ethical and appealing dimension
to OIL, as there is evidence (Tcherepashenets, 2015) that it can also sup-
port the fostering of students’ awareness of social justice themes relating
to the development of the ability to operate in a difference-friendly world.
Cyberpragmatics (Yus, 2011), defined as understanding the intended
meanings of others in online communication, is one of the integral com-
ponents of ICC that can be developed through telecollaboration. Staff
involved in teaching languages in HE should support students with per-
fecting their cyberpragmatic competence with targeted curricular inter-
ventions. The engagement in telecollaboration raises students’ awareness
of the conventions of effective online engagement. In agreement with
Stroińska and Cecchetto (2013, p. 175) the pragmatics of politeness pro-
posed by Leech (1983) is being revisited here and applied to the analysis
of the CMC asynchronous written exchanges on CoCo. Politeness literacy
4 M. ORSINI-JONES AND F. LEE
References
Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language usage.
Cambridge: Cambridge University Press.
Byram, M. (1997). Teaching and assessing intercultural communicative compe-
tence. Clevedon: Multilingual Matters.
Byram, M. (2012). Conceptualizing intercultural (communicative) competence
and intercultural citizenship. In J. Jackson (Ed.), The Routledge handbook of
language and intercultural communication (pp. 85–98). Abingdon: Routledge.
Byram, M., Gribkova, B., & Starkey, H. (2002). Developing the intercultural
dimension in language teaching: A practical introduction for teachers.
Strasbourg: Council of Europe.
Higher Education Academy. (2016). frameWORKS: Essential frameworks for
enhancing student success: 05. Internationalising higher education. Retrieved
April 27, 2017, from https://www.heacademy.ac.uk/system/files/down-
loads/higher_education_academy_-_internationalisation_frame-
work_-_210416.pdf
Kramsch, C. (2006). From communicative competence to symbolic competence.
Modern Language Journal, 90(2), 249–251.
Kramsch, C. (2009/2015). The multilingual subject. Oxford: OUP.
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Milwaukee, Wisconsin.
Cocoanut-Shell Trays
The Post may be Removed for Mowing the Court or When Not in Use
It is sometimes desirable to have tennis-court posts arranged to be
easily removed from the lawn or the court when the grass is being
mowed, or during the winter. The method of fixing the posts in the
ground, as shown in the sketch, makes it convenient to remove the
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and leaves the place free from obstructions when the court is not in
use.—Edward R. Smith, Walla Walla, Wash.
Lightning Switch for Wireless Aerials
Amateur wireless operators often cannot afford to buy a lightning
switch such as is required to ground the aerial when not in use. The
sketch shows such a device, which was made of a marble slab fitted
with copper strips cut from discarded half-tone plates. The base was
smoothed and polished to the size indicated, 4 in. wide and 9 in.
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