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QUALITY MANUAL
QUALITY MANUAL
PROJECT NAME:
IN IRRI COMMUNITY IN DELTA STATE –
TENDER NO.: 7200027088
DOCUMENT TITLE QUALITY ASSURANCE AND CONTROL MANUAL
SUMMARY PAGE
This QUALITY ASSURANCE CONTROL MANUAL (QAQCM) was prepared to address the issue relating to
project initiation, setting up, monitoring and control, progress tracking, communication and correspondences,
interphase and general management of the project.
The team shall adopt a very viable idea to ensure that engineering and construction work are delivered on time, at
the right quality and within schedule.
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TABLE OF CONTENTS PAGES
1.0 INTRODUCTION 4
2.0 CONTROL AND ISSUANCE OF PLAN 4
2.1 CONTROLLED COPY 4
2.2 UNCONTROLLED COPY 4
2.3 REVISIONS 4
3.0 POLICY 5
4.0 OBJECTIVES 6
5.0 PURPOSE 6
5.1 GENERAL 6
5.2 PROJECT SCOPE 6
5.3 REFERENCE DOCUMENT 7
6.0 ORGANIZATIONAL CHART 8
6.1 RESPONSIBILITIES 9
6.1.1 PROJECT MANAGER 9
6.1.2 CONSTRUCTION MANAGER 9
6.1.3 CONSTRUCTION ENGINEER 9
6.1.4 LOGISTIC OFFICER 10
6.1.5 HSE COORDINATOR 10
6.1.6 QA/QC ENGINEER 11
6.1.7 ACCOUNTS SUPERVISOR 12
6.1.8 DOCUMENT CONTROLLER 12
6.1.9 MATERIAL SUPERVISOR 12
6.1.10 PUBLIC RELATION OFFICER (PRO) 12
7.0 TECHNICAL INTEGRITY 12
8.0 CONTINUOUS PERFORMANCE MONITORING 13
8.1 PLANNING 13
8.2 PROGRESS MONITORING AND ANALYSIS 13
8.3 PROGRESS REPORTING 14
8.4 BASIS FOR PROGRESS REPORT 14
8.5 ACCURACY OF REPORT 14
9.0 REFERENCE PROCEDURE 14
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10.0 RULES CODES AND STANDARDS 15
11.0 CONSTRUCTION REVIEW 15
12.0 TRANSPORT AND STORAGE 15
12.1 MATERIALS (ELECTRICAL INSTRUMENTATION, 15
12,.1.1 PAINTING, CONSUMABLE, MECHANICAL ETC) 15
12.2 STORAGE 15
12.3 WAREHOUSE STORAGE 16
12.4 SITE/YARD STORAGE 16
13.0 TEST FACILITIES 16
13.1 SITE FACILITIES 16
13.2 OUTSIDE LAB FACILITIES 16
13.3 TESTING AND REPORTING 16
14.0 PROJECT QUALITY AND TECHNICAL AUDITS 16
14.1 GENERAL SCOPE 16
14.2 REQUIREMENT 17
14.3 RESPONSIBILITIES 17
14.4 PERFORMANCE OF AUDIT 17
14.5 AUDITS RESULT/ REPORT 17
15.0 AUDITS AND CLIENT REVIEW 18
16.0 METHODS OF UP-DATE 18
17.0 RESOURCES 19
18.0 EQUIPMENT 19
19.0 INSTALLATION 20
20.0 HOOK –UP / COMMISSIONING 20
21.0 NON-CONFORMITIES 21
22.0 MONITORING & MEASUREMENT 21
23.0 MATERIAL RECONCILIATION 21
24.0 DISTRIBUTION 21
25.0 DOCUMENT DISPOSAL 22
26.0 INSPECTION & TEST PLAN 23
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QAQC REPORTING FORMS
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DEFINITION OF TERMS AND ABBREVIATIONS:
QM Quality Manual
QC Quality Control
QA Quality Assurance
ISO International Organization for Standardization
API American Petroleum Institute
HSE (SHE) Health, Safety and Environment interchangeable with Safety, Health and
Environment
PMT Project Management Team
MGR Manager
MR Management Representative
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1.0 INTRODUCTION
The Quality Plan contained herein is divided into 23 sections and related attachments. It describes and establishes the
quality assurance and control system used by SHROMB GEOTECHNICAL LTD in performing assigned purchasing;
inspection, service supply as regard the CONSTRUCTION OF AFENO ROAD 665MX6M ASPHALT
WORKS IN IRRI COMMUNITY IN DELTA STATE –
Revisions to this plan shall be handled in the same manner as prescribed for initial release.
SHROMB GEOTECHNICAL LTD Quality Assurance Representatives or his designee shall issue copies of the
plan in the following manner:
2.3 Revisions
Revisions to the plan shall be identified by a revision number (e.g., Rev.00), which shall be annotated on the
cover page and in the space provided at the top of each page. When a revision is distributed, a cover letter shall
be issued by the Issuing Authority explaining the revision(s) made, and instructions for filing.
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3. POLICY
Consistent with SHROMB GEOTECHNICAL LTD vision to become the leader in oil and gas service industry,
the epitome of excellence and quality service delivery; it is the policy of SHROMB GEOTECHNICAL LTD to
provide our clients with products and services which conform to requirements, meet clients’ needs, exceed
clients’ expectations, and are delivered in a timely and cost - effective manner.
The Top Management of SHROMB GEOTECHNICAL LTD has the basic responsibility over the Quality
Management System and is committed to continually improve its effectiveness.
Quality objectives in harmony with this Quality Policy are established at relevant functions, levels and processes
in SHROMB GEOTECHNICAL LTD .Adequate resources are provided to fulfill all business and quality
objectives.
The achievement of these Quality Objectives and other complementary project – specific objectives depends
largely on the quality attitude, knowledge and skill of the personnel. Therefore, highly competent and
professional workforce capable of delivering the quality products and services envisaged for clients are
engaged in the service delivery process.
REV-01
Signed and Authorized by
KOLAWALE ONI
General Manager
Issue Date 20TH November 2022
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4.0 OBJECTIVES
The overall aim of the project is to align the quality objectives with safety management system objectives to be
applied to this project as mentioned below:
2. Document all Project activities utilizing formal procedures in line with the requirements of ISO 9002: 1994
standard and applicable statutory regulations.
4. Ensure that services and products provided by SHROMB GEOTECHNICAL LTD are in accordance with
Contract and legislative requirements.
5. Specify the necessary Quality related to sub-contractors and vendors to ensure that required overall level
of quality and safety on the project are maintained.
6. Meet Safety, Environmental, Availability, Reliability, Operability and Maintainability targets for the project.
7. Incorporating the new facilities into the existing plant with minimal disruption whilst achieving maximum
operability.
5.0 PURPOSE
5.1 General
This PQP has been prepared as a Management summary of the Quality related activities required to meet the
terms of the contract.
The PQP sets out the management practices and Quality System, its resources and sequence of activities
pertinent to the project. It refers to SHROMB GEOTECHNICAL LTD Company members’ manuals and
procedures which (where necessary) have been modified to incorporate specific contract requirements.
The Project Quality Plan is based on SEPLAT requirements with due respect to QA as expressed in the
following project documents:
a) ISO 9001: 2015 Quality Management System Requirements.
SHROMB GEOTECHNICAL LTD shall at the completion of the project, handover complete project dossier
which shall be maintained during the life of the project.
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7.0 ORGANISATIONAL CHART.
GENERAL
MANAGER
HSE CORDINATOR
PROJECT MANAGR
QA/QC
MANAGER
DOC LOGISTIC
CONTROLLER OFFICER
PROJECT ACCOUNT
WELDING NDT INSPECTORS MATERIAL SUPERVISOR
INSPECTORS INSPECTORS
MATERIAL
CONTROLLER
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6.1 RESPONSIBILITIES
SHROMB GEOTECHNICAL LTD has in its employment responsible managers and engineers with
the responsibility to take key decisions receive progress reports and resolve issues related to the
project. The Project Manager represents the management in the daily contract management. The
job descriptions of the key project personnel, which indicate tasks, responsibilities and authorities
for project activities; reviews and approvals, are summarized below. The reporting relationships
are established in the project organizational chart.
8. To implement project auditing and make reports back to management for review.
9. The Project Manager assumes ultimate responsibility for the quality of works and
services performed under the contract. He reports to SHROMB
GEOTECHNICAL LTD Management Committee.
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4. Responsible for ensuring compliance to design changes ( Change Control and
Non-Conformance )
5. He shall ensure that experienced and capable hands are involved in the
construction active.
8. Pointing out any deviation in cost, any delay or deficiency to the project manager
for prompt resolution.
2. Establishment, preparation and approval of the Project Quality Plan (PQP) and
construction Quality Plan (CQP)
3. Preparation and control of internal and external Quality Audit and Quality Finding
Report.
5. Review and approval of Inspection and Test Plan (ITP) assignment of inspection
point and performing the inspection and test for inspection point assigned.
8. Reporting quality problems and quality control status to the Project Manager.
9. Check and patrol whether the latest design documents are used at work or not,
distribution and status control of the Project Quality Plan (PQP) and Construction
Quality Procedures and Method Statements.
12. Check, monitor and evaluate the use of applicable codes, standards and
specifications in the design documents on site.
14. Control of Quality Assurance records, which are transferred after construction
work.
17. Maintenance and control of calibration status for measuring and test equipment.
18. Check for control activities of measuring and test equipment possessed by the
Construction Manager.
19. Supervise and ensure that calibration and control of measuring and test
equipment’s are performed in accordance with this PQP.
20. Approval for disposition plan of Non-conformance Report (NCR) and verification
for implementation.
21. Identification of conditions adverse to quality and request for corrective action to
responsible organization.
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6.1.4 Logistic Officer
1. Total project support at the Base and sites
4. Personnel welfare
Transportation
Welfare
Manpower control
7. Issue of LPOs
13. Attendance at all job-planning meetings for the purpose of determining applicable
safety procedures relevant to anticipated works.
14. Maintain liaison with the Retainer Clinic.
1. Ensuring effectiveness of various emergency response systems by activating
drills through site Safety Officers, identifying areas of weakness and taking
remedial actions.
2. Implement HSES.
4. Cash Flow
5. Voucher summary
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6. Maintain library/register for documents and drawings.
7. Ensures that latest versions are distributed to the concerned personnel and old
versions are properly identified and/or destroyed.
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7.0 TECHNICAL INTEGRITY
The objectives of this documented Project Quality Plan are to establish the relevant work procedures and to
guarantee the technical integrity of the installed works. Compliance with the relevant codes, rules and standards
shall be established, checked and maintained throughout the contract in accordance with the quality plan and
implementation.
8.1 Planning
The performance Measurement and Improvement planning on the project shall be based on a unique
precedence network indicating all identified activities at all levels. The Scheduling software to be used shall be
Microsoft Project ’98 for windows 98.
The approach to be used in the Software for Project Control shall be based on the establishment of a datum
baseline-in terms of time and resources – against which detail assessment of status can be reported in a
timely fashion.
The system offers in a flexible approach, which ensures the identification of any deviation or changes at the
earliest time, which may require an action to be taken by the Project Manager. It shall also forecast any
adverse trends in and subsequent urgent action(s) required to avert unsatisfactory situations.
Bar Charts, histograms, progress curve etc. shall be produced by aggregation through the project and across
discipline and job function for easy monitoring of the performance.
In order to effectively cover the total scope of work on the project at the required level of detail, SHROMB
GEOTECHNICAL LTD adopted the system of splitting the work scope into various categories. From this,
application of work breakdown structure shall be used “to package by unit” the entire work scope according to
Project Management demands. The gains of this to the Project Management are manifested in the inherent
flexibility, production of high quality and easy to understand graphical outputs, data integrity (source from
common data base) and fully automated output that permit dynamic update.
The progress measure in terms of actual physical work accomplished with each work item is weighted to
reflect its value in terms of the budgeted man-hour.
The exception to the above shall be the procurement performance which is weighted according to cost to
enable progress summary to be made from Level 3 to Level 1.
Construction progress shall be measured from each Construction Site to determine the actual performance,
interim quantity and quality as against the estimated base figure
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Managers to review what has been accomplished during the period and confirm activities to be targeted for the
following week.
The network will be regularly updated to determine key project milestone achievement as well as check if
there is any risk to the project completion dates.
The weekly progress report should be delivered to reach the client 16hrs (real time) on Tuesday each week
indicating work progress during the previous week up to Friday at 18 hrs. The weekly progress report shall
contain the following information.
B. Reports of any scheduled activities that are in delay and the cause, plus the recovery plan and
methodology narrative of recovery.
The monthly project report this shall be delivered in five copies to the client within ten calendar days of the
ending of the preceding month. Information contained in the monthly project report shall include the following:
C. Security report
E. Procurement
F. Construction
G. Commissioning
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H. Quality Assurance
J. Financial status
K. Nigeria content
L. Photography.
Each discipline manager shall carry out a thorough review of progress report and highlight any problem areas
that need rectification before passing it to the Project Manager.
Project progress report shall not be based on assumption or projected forecast but on actual performance
against the time measurement.
The procedures referenced in the Quality Activity Matrices are specifically prepared in-line with the identified
activities of the contract.
Additional specific site construction/installation procedures may be prepared to guide in the performance of any
special item of work due to change request, deviation or additional work that are not covered by the existing
procedures, such as welding, piping/supports fabrication, electrical/instrumentation, mechanical static/rotating
equipment installation, civil and painting works.
The procedures shall be updated, if at any time some inadequacies are discovered in them.
A master Document Register shall be developed listing all procedures, plans, method statements and ITP’s with
their Document number, Rev No, and Date of issue.
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10.0 RULES CODES AND STANDARDS
The rules, codes and standards applicable to this project shall be applied in the following order of precedence:
Government Legislation
Project Specifications
Client Specifications
National Standards
International Standards
Industry Standards
This section shall be fully prepared to reflect the input to the basis of design.
The requirements shall be listed here or be in a separately produced document referencing this section. Refer
to listing, which will be specified by the client with contract award.
Project activities during the construction phase shall be reviewed in other to verify the following.
(c) Allocation of necessary / competent human resources and qualified personnel to the project.
(d) Information necessary to achieve the construction objectives are clearly understood and communicated
to all construction personnel.
(e) Workability and efficiency of existing construction strategy and recommend change where necessary.
The Construction Manager, Field Construction Engineer and QC Engineer, shall carry out construction review.
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12.0 TRANSPORT AND STORAGE
12.2 Storage
Storage areas must be accessible to personnel that will be required in unloading and moving items
from storage to place of fabrication as the case may be.
The storage shall have suitable fire protection, security from damage, theft, vandalism and allow
controlled disbursement of stored material and equipment.
Hazardous chemicals, paints and solvent must be stored in well-ventilated areas and a proper
means of isolating and cleaning up spills must be in place.
All storage shall be subjected to periodic quality checks and records maintained. Preservation &
Protection Responsibility shall rest with each sectional QC Personnel
Bolts, nuts, gaskets and flexible hose shall be stored according to material specification and size.
Oxygen and acetylene cylinders shall be stored vertically in designated area and securely chained.
Pipes, fittings, valves will be stacked on wooden timbers to keep them free from dirt, soil and
moisture. Beveled or threaded ends shall be protected to avoid damage during handling.
Pipes in crates or in bundles shall be stocked as they are and the pipe ends protected with plastic
end covers.
Stainless steel material shall be segregated separately from carbon steel, low allow steel or gilded
materials.
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Flange faces shall be protected by applying rust preventives as stated in and protected with
wooden cover.
13.1 Site Facilities Weld Quality Pipe / Structure cleanness (Surface Profile Gauge),
Paint thickness (WFT and DFT Gauges), among others.
All results obtained during testing, production, supplying, placing/pouring, finishing, curing, striking, welding, etc.
and weather conditions shall be recorded and reported.
It shall be the responsibility of the Project Quality Assurance Engineer to plan and conduct quality and
technical audits to:
(a) Determine the adequacy and effectiveness of the quality systems, procedures and practices.
(b) Provide an objective evaluation of compliance with applicable code standards and procedures,
including ISO 9000 series standards.
14.2 Requirement
Auditors shall be independent from those having direct responsibility for the performance of the activities to
be audited.
Auditors shall be qualified in accordance with recognized industry standards/practices such as ISO 10011-2.
Construction quality/Technical audits shall be performed in accordance with a written procedure. The
construction audit schedule shall include both internal audit and audit checklist to be used.
The quality/technical audits shall contain such items as the identification of groups to be audited, audit scope,
audit team members, audit schedule and audit checklist to be used.
Audit schedule shall be planned to coincide with predetermined stages of the project milestone on each site.
Initial audits shall highlight deficiencies or compliance of the system being verified. These findings shall be
used to determine the frequency of future audit.
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14.3 Responsibilities
The Project QA Engineer shall be responsible for providing audit checklist as well as advance notification to
SEPLAT.
The audit team leader shall be responsible for preparing audit report.
The Project QA Engineer shall select the audit team leader and auditor(s) who have an experience and
training which are commensurate with the special nature of the activities to be audited.
The Project QA Engineer shall prepare a quality and technical audit program at the beginning of a calendar
year for internal quality and technical audit to be carried out. This program shall be revised as necessary to
assure complete coverage of all activity units.
1. Applicable sections of the project quality plan, procedure and standard in which the deficiency was found.
Improvement Results (IMR’s) shall be issued when a potential non-conforming situation exists or when an
improvement to the process should be made. Corrective Action Requests (CAR’s) shall be issued when there
is deviation from requirements.
The Head of audit team shall return the audit report within ten (10) days from the receipt of it the audit team
leader after filling out the corrective action column for the audit report.
The audit team shall verify and record the implementation and the effectiveness of the corrective action
through one or all of the following follow-up steps.
2. Evaluating all documentation, that could be attached on the returned audit report.
The Project Quality Assurance Engineer shall conduct periodic reviews of audit program report of concluded
audit to ensure adequacy and timely implementation of improvement request and Corrective Action.
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In addition this review shall confirm whether or not the response contents and verification for corrective action
including counter plan to prevent recurrence are required.
Report of the status of the outstanding and Corrective Action Request shall be issued to the Project Manager on
monthly basis.
After verifying the above, the Project Quality Assurance Engineer shall submit the audit report to the Project
Manager for his approval.
This Project Quality Plan shall be reviewed in sections and/or updated as the case may be by the Project QA
Engineer when significant changes in the terms of the contract occur or activities are found to be significantly
inappropriate due to findings during construction, quality or technical audit.
The Project QA Engineer is responsible for the updating of the Project Quality Plan.
Distribution of the up-dated Plan shall be the responsibility of Project Quality Assurance engineer and the
Project Manager.
17.0 RESOURCES
The resources for this project are human and material; the human resources include all the personnel: All
personnel on board must possess swimming and other relevant Certificates, and must be qualified for the
aspect of work they are engage to perform.
18.0 NONCONFORMITIES
All processes, materials, equipment must conform to applicable standard in the industry. Any material or
equipment that does not conform shall be identified and rejected on grounds of nonconformance. Such
processes shall only be allowed after they have been corrected and or replaced. SHROMB GEOTECHNICAL
LTD QA/QC officer shall separately or jointly inspect all processes, equipment and materials with the client
representative. Report made on nonconformance must be closed out and signed by the client representative
before proceeding to the next stage.
Project progress shall be daily monitored through a strict compliance to the work program. Manpower I
equipment deployed on site shall be the index of this measurement. It is therefore required that only properly
Certified and pre-mobbed equipment with a healthy workforce can make us achieve our goal. Records of
broken down equipment and or sick persons which may adversely affect the man hours and production shall
be properly kept.
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20.0 MATERIAL RECONCILIATION
At the end of the project, material reconciliation is properly undertaken with the Project Engineer/his
representatives. The essence of this is to ensure proper usage of the issued materials together with the
shortfalls procured to ensure that they are well accounted for. These include the line pipes, structural materials
fittings, the coating materials, primer etc.
All excess materials not used on the project shall be returned to SEPLAT warehouse after a proper
documentation.
21.0 DISTRIBUTION
The Project Quality Plan is a controlled document and shall be distributed by the document controller to all line
Managers and holders of procedures. The quality plan shall be issued in accordance with the document
distribution.
The controlled copies shall be stamped “CONTROLLED” to provide easy identification. Extended distribution
may be made as necessary by Assistant Project Manager to unit supervisors. The extended distribution shall be
made essentially of the photocopies or originally controlled copy. The red ink stamping of original controlled
copies serves to distinguish them from photocopies.
Original hard copies of each revision shall be retained by the Document Controller for our historical record.
Electronic files of the current revision of Project Quality Plans and procedure shall be stored in server directory.
The document controller shall be responsible for updating the project document index. Additional Controlled
Copies may be provided upon request to the Project Quality Assurance Engineer.
When it becomes necessary to make revisions vertical lines in the right hand side margin of the affected text
shall identify them. All pages, excluding attachments will be raised to the same revision status and the entire
document reissued in line with Section 2.c above, under cover of a revised Project Quality Plan table of content.
Each recipient shall be responsible for keeping his copy of the Project Quality Plan up-to-date.
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Appendix II- PROJECT QUALITY OBJECTIVES MATRIX (SMART based)
OBJECTIVE MEASURE TARGET TIME FRAME RESPONSIBLE RESOURCE NEEDS ACTION PLAN
To enhance Customer Customer Per year Project quality Employees – interfacing Design and issue Questionnaires, customer
customer complaints. complaints to assurance with SEPLAT at surveys, document and analyse customer
satisfaction reduce by 25% superintendent meetings through phone complaints – verbal and written.
calls.
To improve project Project To gain 15% Per project Project Manager, Employees – with Review of every project close out.
delivery completion completion lead against the set PMT. necessary skills,
lead time time. completion lead committed and
time for every motivated
project.
To reduce product None Zero rejection Per project Installation manager, Fund-Inspection tools Develop and Implement inspection and test
rejection conformities Supervisors. plans for every discipline.
(NCR / CAR)
close-out.
To enhance Access and To achieve 25% Per year Material Suppliers assessment The procurement officer will establish
suppliers monitor improvement on procurement officer. record, forms for performance metrics for suppliers through;
performance Suppliers’ suppliers metrics measurement. delivery time/ response, inspection
performance. performance formalities, service compliance and QMS.
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QA/QC INSPECTION/SURVEILLANCE REPORT
JOB NO:__________________________________
_________________________________________________________________________________
LOCATION:____________________ PERIOD:_________________________________________
PAGE:________________ OF____________
ACTION ITEMS
DISTRIBUTION:
Cc:
Managing Director
PM (Operations)
Audit Team
QA/QC File
Client File
QAQC FORM 1
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QA/QC NON CONFORMANCE REPORT (NCR)
IDENTIFICATION
______________________________________________
______________________________________________
______________________________________________
DISPOSITION
____________________________________________________
______________________________________________
Cc:
Managing Director
PM (Operations)
Audit Team
QA/QC File
Client File
QAQC FORM 2
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QUALITY AUDIT REPORT
PROJECT:___________________________ LOCATION:________________________________
DATE OF AUDIT:___________________________________________________________________
AUDIT TEAM:_____________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
CONTRACTORS:_________________________________________________________________
___________________________________________________________________
RATING:
Excellent:_______________________________________________________________________
Satisfactory:_____________________________________________________________________
Unsatisfactory:___________________________________________________________________
SUMMARY OF FINDING/RECOMMENDATIONS
ITEMS:_________________________________________________________________________
_________________________________________________________________________
SUBMIT TO:_____________________________________________________________________
Cc:
Managing Director
PM (Operations)
Audit Team
QA/QC File
Client File
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QAQC FORM 3
_____________________________________________________________________________
REFERENCES LOCATION:_____________________________
QAF NO:_______________________________
______________________________________________________________________________
FINDING
______________________________________________________________________________
RECOMMENDED CORRECTIVE/PREVENTIVE ACTION
______________________________________________________________________________
ACTION PARTY RESPONSE
______________________________________________________________________________
SCHEDULED- CORRECTIVE ACTION COMPLETION DATE
______________________________________________________________________________
ACTION PARTY SIGNATURE
DATE:
QAQC FORM 4
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QUALITY AUDIT FINDING – STATUS SHEET
AUDIT NO:_________________________
QAF NO:____________________________
LEAD AUDITOR____________________________________________________________________________
CORRECTIVE/PREVENTIVE STATUS
_____________________ _________________________
LEAD AUDITOR
ADDITIONAL REMARKS:_________________________________________________________________________
______________________________________________________________________________________________
QAQC FORM 5
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