Claim Intimation Process

 For claim process, please formally notify us via email within seven days of admission, and
ensure the submission of all requisite documents within 30 days

For Claim Intimation please send below required information to below email id;

1. Policy No
2. Name of Patient
3. Name of Proposer
4. Member Id code or Employee Code
5. Name of Hospital along with complete address with pin code.
6. Date of Admission
7. Expected amount if any

Please send mail to

 healthclaims@iffcotokio.co.in,jaydeep.dhamal@iffcotokio.co.in,mahesh.khandare@iffcotokio.
co.in, sameer.patne@iffcotokio.co.in

Claim Documents Required

The following necessary documents are required in order to process the claim
1. Claim form duly filled and signed by the insured
2. Hospital discharge summary.
3. Hospital main bill along with break-up bill
4. Payment receipt against final bill.
5. Pharmacy bill(s).
6. Doctor's prescriptions advising in-patient.
7. Investigation reports in support of diagnosis along with doctor's prescription advising
investigation(s).
8. Complete Indoor case papers including admission notes, nursing chart, doctor's notes
etc...
9. ID proof of the patient ( ADDHAR CARD / PANCARD/ DRIVING LICENCE)
10. Referral summary if, patient transferred from any other hospital.
11. Operation Theater notes, if any.
12. Copy of past treatment records, if any.
13. MLC report & police FIR, if any... ( IN ACCDENT CLAIMS ITS COMPULSORY)
14. Copy of the claim intimation/print out of this mail.
15. Any other, please specify