Instructions to Renew a DCA License Online

1) Go to the following website:

nyc.gov/mylicense

(At the top of the page in big letters it should say: Applications, Payments, and Requests).

In order to use our website successfully, you need to use one of the following browsers:
Internet Explorer or Google Chrome.

2) Create User Name and Password

(Skip this step if you have created a username and password)

a) To create a User Name and Password click in the bottom of the gray Login
Box: New User? Register to get started.
b) At the Affirmation Page, click in the check box and click Continue. You should get the
application form.
(If nothing happens, press the ALT and T keys at the same time.
When the menu is displayed click on Compatibility View and add NYC.GOV, then
close the screen.)
c) Complete the application form until you see Congratulations….
d) Click on the word ‘Home’ (left side of page) to reset the screen so that you can log
in.

3) LOG into the System

Enter your User Name and Password into the Login Box.
You may first need to go back to website: nyc.gov/mylicense

4) Linking your PIN

(Skip this step if you have already linked your PIN)

If you do not have a PIN:

To Obtain a PIN number go to: nyc.gov/mylicense
Click on Request a PIN here
Make sure you provide your license number and address. You will get your PIN in approx. 20 minutes.
You need to link your PIN before you renew your license.

PIN Entry
a) Click on the word ‘Home’ on the left side of the screen toward the top.
b) Scroll down to the four blue boxes and go to the box that says – Quick Links
i. Click on the second link - Link My Account to my DCA Records
ii. Check the disclaimer box and click ‘continue’
iii. Enter the record ID (record ID is your license number-DCA, ex: 12345678-DCA).
iv. Enter your Pin Number
v. Click the continue button until you see: Successfully Submitted….

5) To Renew License
 Make sure you are on the website that says Applications, Payments and
Requests at the top of the page, if not, go to webpage, nyc.gov/mylicense.

a. Click on the word ‘Home’ toward the top of the page (on the left side of the page). This will
refresh your page so that you can get to the link you need.
b. Scroll down to the blue box entitled – Businesses – DCA
c. Click on the second link - Access My Account
d. You will see information with column headings; Record Number, Date, Record Type, Status,
Expiration Date, Action.
i. Under the last column - ‘Action’ there will be a link: Renew Application. (next to
the expiration date).
1. Click on Renew Application on the same row of the DCA license number
that need to be renewed -This is the renewal form where you will enter
information and pay for the renewal.
2. You will be taken through a list of screens (see tabs toward the top of
the screen, e.g. contacts, additional detail, documents, review, payments
3. After payment for your renewal license, you will get a page that says
that you have successfully renewed your license. It will also say ‘your record
was locked by requirement’. Do not be alarmed, this is perfectly normal. It
means that the licensing unit will be processing your application.

4. Also after payment, you will receive a confirmation of payment in your e-

mail.