Aveiro, June 11, 202

Dear Concentrix,

As an experienced Customer Service Representative, the advertisement for

Customer Service Representative with Concentrix sparkled my interest. When
reviewing the position requirements and your organization's website, I was excited to
find that my qualifications and personal strengths align with your needs and mission.
Attached you’ll find my resume for the position of Customer Service Agent. I’ve had a
passion for communication since childhood.

I bring a comprehensive set of skills that I believe will be valuable to Concentrix. In

my Customer Service Representative role, I honed my abilities in complaint
resolution and call center, providing a firm foundation for the Customer Service
Representative position. My communication, people-centric nature, and compassion
have afforded me excellent teamwork skills.

I am excited to contribute my talents and proficiency in problem-solving toward your

team efforts. As an engaging communicator with a proven track record in inbound
call handling, my focus on building strong professional relationships has been a
beneficial asset throughout my career.

One year of experience in customer service, substantially advanced in my current

company managing to handle more complex and specific cases with the appropriate
education. I am incredibly excited about the opportunity to put my skills to work for
you. Could we arrange a phone call to discuss how I can help Concentrix gain even
more industry plaudits?

Sincerely,

Henesis Delgado

https://www.linkedin.com/in/h%C3%A9nesis-delgado-b52090197/

henesisu@gmail.com

+351 910 364 245