INTRO PRESENTATION

2024

Top 3 among 3000+ AI development

companies on Clutch
About Neoteric

18 years 180+
on the market products built

Aim
helping businesses succeed through tech partnership

Team
50+ experts from the whole Digital Product lifecycle.
Consultants who can help you all the way from Discovery
Phase, through POC, to the final market ready product - be it
AI implementation, web development, mobile development,
UX/UI design - we got you covered.
As a tech partner, we’ve helped

…and many more


Tech
Partnership
Instead of selling you man-hours of
coding and just crossing tasks out
of the list, we put a team around
you that takes responsibility and
manages the entire web
application development process.
Get a product that meets your expectations
We will challenge your assumptions, brainstorm ideas, and
test your product with users to build features they really
need – all that to make you succeed with this product.
Work with people you can trust
… and who will share your vision. Communicate with the
developers working on your app anytime you need and feel
as if they were sitting next door – even when located in
a different time zone.
Measure your product’s success
We will help you set metrics and success criteria, and
monitor them from the first tests. You decide what you want
to achieve with your web app, we take care of the rest.
Our expertise
 Web development

What can we
do for you?

Artificial Intelligence

Generative AI

Product Design
 Web development
Node.js

Extend your team the way you want Cloud solutions (GCP, AWS, Azure)
Connect with top software engineers, graphic, UI & UX designers,
Scrum Masters, and QA specialists to extend your internal team in a
range of roles, in all areas of software development that you need. React

Deploy your product faster

React Native
With a team of over 50 skilled web developers, we are ready to
scale up the team assigned to your project when needed. You can
also rely on robust developer substitution processes which bring
Charts & visualizations
project delays to a minimum.

Generate savings over the whole process PWA

Validate your ideas as soon as possible. Thanks to that, you will
avoid reworks and develop exact features that the end customers
of your product will want to use. Angular
 Artificial Intelligence
Large Language Model

Bring innovation to your organization Computer Vision

Artificial intelligence is the technology of tomorrow. Adopt it as a
part of your innovation strategy and take advantage of being two
steps ahead of your competitors. Recommendation Engines

Increase conversion rate and customer retention

Predictive Analytics
Recommendation engines will help you predict your customers’
choices and personalise offers to increase sales and retain
existing customers.
Natural Language Processing

Optimize your operations

Risk Management
Generate savings for your organization by identifying areas that
can be optimized with AI and improving the process flow.
 Generative AI adoption GPT, DALL-E, ChatGPT

Vicuna
Boost innovation & creativity
Enter the new era of creativity and growth. Increase customer
satisfaction, expand accessibility, and build the digital products of StableDiffusion
tomorrow.

Drive productivity & efficiency Midjourney

Generate comprehensive and engaging texts, get concise summaries,
create beautiful images and videos. Leap into the world of endless
possibilities with generative AI’s wealth of applications.
Other open-source models

Optimize costs & automate operations

Azure OpenAI Service
Use generative AI to boost your team’s efficiency adn get from Azure Search
ideation to delivery faster and at lower costs.

RAG systems
 Product Design

Validate your idea thanks to in-depth research Discovery session

Verify your plan with the help of experienced UX and product
experts. Ship your app to market successfully and achieve your
business goals. Design Sprint

Build a product your customers will love

User Experience (UX)
Become the first choice brand for your customers thanks to
beautiful designs, top user experience, and great performance of the
product.
User Interface (UI)

Scale your success to strengthen your brand

Respond to ever-changing market needs and gain competitive

advantage. Let your business grow thanks to new features or
modern and elegant UI.
 Approach
to the project
How do we Sprint Developers

work Retrospective Scrum Master

Team

Sprint
Review
Feedback
ct Product
du t Product Owner
Pro men
Backlog
c r e
in

Sprint
Planning Backlog
refinement

Sprint Backlog
Product Owner Proxy support
Daily
Scrum

Workshop Kickoff SCRUM Development Product Launch Meitanance

Iterative process = faster launch

Working in iterations, we are able to test hypotheses continually - after deploying

every new feature, we test it with users and act on the feedback from your target
market.

Make progress more effectively

Develop only the features that are useful for end-customers

Reduce reworks and don’t waste budget

Get higher ROI

When other vendors get down to work on your project, we are ready to let your
customers use the new features.
 Neoteric way of generative AI development
Full support from Day 1 to make sure your generative AI project succeeds.

AI Readiness POC validation Model fine-tuning Full product Scaling AI Integration

1-2 day workshop 1-4 weeks 1-2 months 3-6 months

We’ll verify how Not sure if your We’ll fine-tune From validating ideas Generative AI projects Want to integrate
generative AI can generative AI project models for to launching your are ever-growing & generative AI into
help your idea is realistic? domain-specific use software, you can transforming, and existing tools or
organization and Worry not, we’ll help cases and tasks to always rely on our we’re ready to help products? You got it!
what you need to you find that out! ensure your project’s expert team. you with that.
accomplish it. success.
Generative AI Compliance

Data Protection & Regulatory Internal Policy

Security Compliance Compliance

Benefit from the power Use generative AI in a Align the usage of large
of generative AI way that is compliant language model with
without putting your with the existing your internal policies
data at risk. regulations. and procedures.
Examples of our
experience
 Boeing: Control tower voice
recognition Project tech stack:

Goal:
TensorFlow
The objective of the Voice Tower Recognition application was to
seamlessly identify and interpret air traffic control communications
for Boeing, enhancing the precision and efficiency of their flight
operations. Azure

Challenge:
The primary challenge lay in accurately processing various accents,
dialects, and environmental noise in real-time air traffic React
communications, ensuring the system's robustness against
misunderstandings that could lead to potential operational risks.
Approach:
Node.js
We constructed a Proof of Concept (PoC) for the Voice Tower
Recognition solution, allowing us to evaluate the feasibility and
potential effectiveness of such a system within real-world air traffic
scenarios.
 Caju: Gaining insights
from customer
Project tech stack:
conversations
Goal: Streamline the process of gaining consumer insights
The product analyzes thousands of conversations between
GPT-3, GPT-3.5-Turbo
consumers and customer service of an enterprise to get insights into
customer needs and learn how they speak about the products. The
models extract the topic of the conversation and keywords and
Haystack
perform sentiment analysis.

Challenge: Optimizing the model with synthetic training data

The GPT model does not always produce accurate results. It needs
large training datasets and high-quality prompts. To overcome this, AWS
we used synthetic training data and worked on breaking big NLP
problems down into smaller issues..

Approach: Using vector database and OpenAI API for React

producing word embeddings

Additionally, to optimize the models, we introduced compound

pipelines that included calls to OpenAI API and other ML functions, NestJS
such as comparing word embeddings. The result is an MVP platform,
that is currently being piloted by the biggest pharma companies.
Caju: Gaining insights from customer conversations
 LLM solutions in this project:
Caju: Gaining insights
from customer
conversations ● building a data collection pipeline for WhatsApp
conversations between real users
Goal: Streamline the process of gaining consumer insights
● each utterance was analyzed from multiple
The product analyzes thousands of conversations between
consumers and customer service of an enterprise to get insights into perspectives and classified into predefined
customer needs and learn how they speak about the products. The
models extract the topic of the conversation and keywords and categories
perform sentiment analysis. ● assigning priority to each message and extracting
Challenge: Optimizing the model with synthetic training data
keywords and identifying main themes
The GPT model does not always produce accurate results. It needs
large training datasets and high-quality prompts. To overcome this, ● sentiment analysis - determining whether
we used synthetic training data and worked on breaking big NLP
the response is positive or negative
problems down into smaller issues..
● using the RAG system - allowing for the analysis
Approach: Using vector database and OpenAI API for
producing word embeddings of all messages and searching through
Additionally, to optimize the models, we introduced compound natural language
pipelines that included calls to OpenAI API and other ML functions,
such as comparing word embeddings. The result is an MVP platform,
● similar messages were clustered
that is currently being piloted by the biggest pharma companies.
 Spren: GPT-4-Powered
Assistant Project tech stack:
Read full case study
Visit Spren website

The chatbot matches LLM with the delivered context to provide users GPT-4
with recommendations and answers to their questions based on the
information about the user and industry-specific knowledge.

Goal: Increasing user engagement

Pinecone
Through hyper-personalized recommendations, the client aimed to
increase user engagement in the existing app. The engagement was
measured with time spent in the app and the frequency of its usage.
Langchain
Challenge: Performance and hallucinations
The model needed to give responses as fast and with as few
hallucinations as possible.
React
Approach: Using vector database to reduce hallucinations

We used Langchain to connect the language model (GPT-4) with the

context data, reduce its hallucinations and provide users with more Node.js
accurate recommendations. Additionally, we increased the model speed
by 1900% by using a vector database.
Spren: GPT-4-Powered Assistant
 LLM solutions in this project:
Spren: GPT-4-Powered
Assistant ● transcribing podcasts and extracting
Read full case study
text from it
● this text was appropriately chunked, cleaned
The chatbot matches LLM with the delivered context to provide users
with recommendations and answers to their questions based on the and analyzed using GPT
information about the user and industry-specific knowledge.
● adding metadata for better searchability in a vector
Goal: Increasing user engagement
database and indexing it accordingly
Through hyper-personalized recommendations, the client aimed to
● analyzing the dialogue step by step between
increase user engagement in the existing app. The engagement was
measured with time spent in the app and the frequency of its usage. the chatbot and the user
Challenge: Performance and hallucinations ● adding context to the conversation - both current
The model needed to give responses as fast and with as few and historical
hallucinations as possible.
● detecting and saving relevant information
Approach: Using vector database to reduce hallucinations
in the context of this conversation
We used Langchain to connect the language model (GPT-4) with the
context data, reduce its hallucinations and provide users with more
● each message underwent multiple analyses -
accurate recommendations. Additionally, we increased the model speed checked from various angles
by 1900% by using a vector database.
● responses were displayed in real-time
 ZF: Ask your data POC
ZF Group project information
Project tech stack:

GPT-3,5
Goal:

The aim was to develop an application that assesses the feasibility of

leveraging the maintenance issues database, to derive clear patterns
regarding the root causes and solutions for maintenance challenges Cognitive Search
in manufacturing facilities.

Challenge: Angular
The primary hurdle was dealing with vast volumes of textual data,
presented in numerous languages, originating from different locations
and contributed by hundreds of users.
Azure
Approach:

We quickly set up a POC within a week, which successfully confirmed

the solution's feasibility. Additionally, a chatbot interface was
established to facilitate users in effortlessly navigating through the
data.
ZF: Ask your data POC
 LLM solutions in this project:
ZF: Ask your data POC
ZF Group project information

Goal: ● a simple RAG system, tables were uploaded from

The aim was to develop an application that assesses the feasibility of an SQL database
leveraging the maintenance issues database, to derive clear patterns
regarding the root causes and solutions for maintenance challenges ● allowed us to analyze logs from machine repairs that
in manufacturing facilities. were recorded by specialists in the company
● other machine repair personnel could check
Challenge:
a specific machine, determine the most likely cause
The primary hurdle was dealing with vast volumes of textual data,
presented in numerous languages, originating from different locations of a malfunction, identify who to contact for more
and contributed by hundreds of users.
information, estimate the time required for repairs
Approach: and so on
We quickly set up a POC within a week, which successfully confirmed
the solution's feasibility. Additionally, a chatbot interface was
established to facilitate users in effortlessly navigating through the
data.
Case study: Vectra

Churn reduction tool

for a major Polish
telecoms provider

The client was struggling with growing customer

churn, which was their biggest problem, and they
couldn’t prevent it due to multiple factors, including
ineffective customer retention strategy, lack of
essential information, and too long feedback loop.
Case study: Vectra

What the client needed was to:

● identify the customers who were about to
leave,
● generate personalized offers to encourage
up-sells,
● integrate the solution with the client’s
existing system.

During the pilot, Neoteric team was able to beat the

goals almost twice, saving the client over $39k every
month and much more than that after rollout – and
that is not taking into account the cost of acquiring
customers in place of those that left for competition.

After full system rollout, the client ended up with

more than 10x return on their investment and a
newly-implemented customer-centric approach.
Result: Reducing customer churn
by more than 20%
Case study: 4com

Getting a British
telecom ready for AI
Adoption
The goal of the project was to validate whether AI
can improve the overall sales rate by identifying
high quality leads who are more likely to convert
during the sales process.
Case study: 4com

What the client needed was to:

● Validate the hypothesis that AI could help

create a more predictable and scalable
business model,
● build a set of models that proves that the
chosen business case can be solved with AI
and the available data.

What the client needed was to:

The built solution achieved all the goals we set for it.
This in turn allowed for AI adoption with 91.36%
success rate across the company
Result: AI adoption with 91.36% success rate
Case study: The World Bank

Recommendation
system
When the World Bank approached us, they wanted
to build a new AI-powered e-learning platform for
their employees.

What the client needed was to:

● build a Proof-of-Concept to verify if the

assumptions about using AI in the
discussed use cases were right
● ailor the platform for different types of
users
● personalize courses suggestions
Case study: The World Bank

The platform we have built supports managers in

growing their dream teams and helps employees
advance their careers. The managers are able to see
their teams’ development in a visual way and quickly
assess what skills are missing, while employees get
course suggestions as a clear list of
recommendations – just like the way they get
movies recommendations on Netflix.

As the models can learn with every new data record

they get, their suggestions are more and more
accurate every day.
 Magdalena Skwierawska
+48 517 125 671
magdalena.skwierawska@neoteric.eu

Neoteric | Gdansk | Poland Find us on: