MUNI UNIVERSITY

FACULTY OF TECHNOSCIENCE
DEPARTMENT OF COMPUTER AND INFORMATION SCIENCE
INTERNSHIP REPORT

STUDENT NAME: MUSINGUZI BENARD

COURSE: BACHELOR OF INFORMATION SYSTEMS
REGISTRATION NUMBER: 2022/U/ISM/00218
STUDENT NUMBER: 2201200218

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 DECLARATION

I, Musinguzi Benard, a student of Muni University, hereby declare that this internship report
submitted to Muni university as part of the requirements for the completion of my internship in software
development is a comprehensive and genuine representation of my internship experience.

I have completed my internship at Powell Pay Limited under the guidance and supervision of Mr. Kiwanuka
Samuel. The duration of my internship was from 21 st May 2024 to 21st July, 2024. During this period, I was
actively involved in in different software development operations(DevOps).

I affirm that the information and data presented in this report are authentic and have been collected during my
internship period. I have adhered to the ethical guidelines, maintained confidentiality, and respected the
privacy of Powell Pay Limited.
Furthermore, I acknowledge the invaluable support and guidance provided by my internship supervisor, Mr.
Kiwanuka Samuel, Mr. Wambi Enock and Dr. Ali Guma, who mentored and encouraged me throughout the
Community engagement. Their expertise and constructive feedback significantly contributed to my
professional growth and development as a software developer.

I would like to express my gratitude to the management, administration, and staff of Powell Pay Limited for
providing me with the opportunity to undertake this internship and gain practical experience in software
development. The supportive environment and collaborative culture at Powell Pay Limited have enhanced my
learning experience and inspired me to pursue excellence in the field of software development.

I sincerely hope that this report will be beneficial to the academic community, serving as a resource for future
students, educators, and researchers interested in the integration of software in real world business operations.

Thank you for your time and consideration. I remain available for any further clarifications or discussions
related to this report.
Signature
………………………
Date
………………………
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 APPROVAL FOR INTERNSHIP REPORT IN SOFTWARE DEVELOPMENT

This internship report has been submitted and approved as part of my internship at Powell Pay Limited. This
report represents a comprehensive analysis of my internship experience and encompasses the various aspects
of software engineering skills including the software development process soft skills employed.

The internship report provides detailed insights into the methodologies employed, challenges encountered,
outcomes achieved in software development process.

I hereby affirm that the report is a genuine and accurate representation of my internship experience. The
information presented has been collected ethically and in adherence to the policies and guidelines of Powell
Pay Limited I have taken necessary measures to maintain confidentiality and respect the privacy of
organization.

I would be immensely grateful if you could review the internship report and grant your approval for its
inclusion in my academic records. Your approval would not only validate the efforts and dedication I have put
into this community engagement but also serve as recognition of the valuable contribution of Powell Pay
Limited in providing a conducive learning environment.

I sincerely appreciate the guidance and support provided by Mr. Mugabi K Samuel, Mr. Wambi Enock and Dr.
Ali Guma throughout my internship. Their expertise, encouragement, and constructive feedback have played a
vital role in shaping my professional growth as a software developer.

This internship report has been reviewed and approved by:

Field supervisor’s name
………………………………...
Signature
………………………………..
Date
………………………………...

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University supervisor
Name
Mr. Wambi Enock
Signature
………………………………..
Date
………………………………...

University supervisor
Name
Dr. Ali Guma
Signature
………………………………..
Date
………………………………...

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DEDICATION

I dedicate this internship report in software development to the Late Reverend Fr. Nsaali Mukasa Andrew, Rev
Fr. Asaba Charles, my university supervisor Mr. Wambi Enock, and Dr. Ali Guma, Mr. Kiwanuka Samuel, my
family and friends.

To my family, for their unwavering love, support, and belief in my abilities. Thank you for always encouraging
me to pursue my dreams and for being a source of inspiration throughout this journey.

To my internship supervisors, for their guidance, mentorship, and expertise. Your valuable insights and
constructive feedbacks have shaped me into a better software developer.

To the students at Muni university especially those in Computer and information science, whose enthusiasm,
curiosity, and willingness to support one another have motivated me to go above and beyond in my
development career. It is your eagerness to embrace technology that reminds me of the transformative power of
software development.

To the faculty and staff at computer and information science for creating a nurturing environment that fosters
growth, collaboration, and innovation. Your dedication to providing quality education and promoting the
effective integration of technology has been truly inspiring.

To my friends and peers, for their support, encouragement, and shared experiences. Your friendship has made
this internship journey more meaningful and enjoyable.

Lastly, to all the educators around the world who strive to make a difference in the lives of their students
through the integration of technology. Your passion, dedication, and commitment to transforming education
and the entire community serve as a constant reminder of the impact we can have on the future generation.

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This internship report is dedicated to each and every individual who has played a significant role in my
internship journey. Your belief in me and the power of Technology has been instrumental in shaping my
perspective and fueling my aspirations.

Thank you for being a part of this incredible chapter of my life.

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ACKNOWLEDGEMENT

First and foremost, I would like to first thank the almighty God for the life and protection throughout the
internship period and the course process that I’m pursuing.
I would like to express my sincere gratitude and appreciation to the following individuals and organizations
who have contributed to the successful completion of my internship.

I am immensely grateful to Mr. Wambi Enock, and Dr. Ali Guma, my dedicated and insightful internship
supervisors. Your expertise, guidance, and unwavering support have been invaluable throughout this journey.
Your mentorship has shaped my development abilities and deepened my understanding of the effective
integration of software process in the real world scenarios.
I would like to thank Dr. Habibu Taban too as in charge of internship and as head of department.Thank you for
your support guidance and timely feedbacks.

I extend my heartfelt thanks to the management especially Mr. Kiwanuka Samuel (Field supervisor) and staff
of Powell Pay Limited for providing me with the opportunity to undertake this internship. I am grateful for the
warm and welcoming environment that allowed me to thrive as an intern. The resources, facilities, and
collaborative culture at Powell Pay Limited have contributed significantly to my professional growth.

I extend my appreciation to the member internees at Powell Pay Limited from different universities for their
valuable insights, sharing of experiences, and support throughout my internship. Your passion for learning and
dedication to success have inspired me to strive for excellence.

I would like to express my gratitude to my family for their unwavering support, encouragement, and belief in
my abilities. Your love and understanding have been the driving force behind my achievements, and I am
grateful for the countless sacrifices you have made to ensure my success.

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Lastly, I would like to acknowledge my friends and peers for their constant support, motivation, and shared
experiences. Your friendship has made this internship journey even more fulfilling, and I am grateful for the
camaraderie we have built.

To all those whose names may not be mentioned but have contributed in various ways, I extend my heartfelt
appreciation. Your contributions, feedback, and encouragement have played a significant role in shaping this
internship report.

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 TABLE OF CONTENTS

TABLE OF CONTENTS
DECLARATION....................................................................................................................................................2

APPROVAL...........................................................................................................................................................3

DEDICATION........................................................................................................................................................4

ACKNOWLEDGEMENT......................................................................................................................................5

TABLE OF CONTENTS.......................................................................................................................................6

LIST OF ABBREVIATIONS................................................................................................................................7

CHAPTER ONE: INTRODUCTION....................................................................................................................8

1.1 Background to the internship exercise.................................................................................................8

1.2 Objectives of the internship program..................................................................................................8

1.3 Background of the organization...........................................................................................................8

1.4 Activities of the organization and its clients........................................................................................8

CHAPTER TWO: MANAGEMENT OF THE INTERNSHIP EXERCISE..........................................................8

2.1 Objectives of the organization or department....................................................................................8

2.2 Activities of the department and the designation of the person heading it......................................8

2.3 Description of the responsibilities assigned to the student.................................................................8

2.4 Naming of officers that the student worked with and their responsibilities....................................8

2.5 Role of the workplace supervisor.........................................................................................................8

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 2.6 Role of the university supervisor..........................................................................................................8

CHAPTER THREE: PRESENTATION OF FINDINGS......................................................................................9

3.1 New things (experience) learned at the workplace that include........................................................9

3.1.1 Knowledge...........................................................................................................................................9

3.1.2 Skills Gained.......................................................................................................................................9

3.1.3 Relevance of the theories learned in class to the internship exercise............................................9

3.1.4 How the student intends to utilize the skills learned for professional development....................9

3.2 Personal Contribution to the Organization.........................................................................................9

3.3 Problems identified during the internship (work-related, affecting the organization, the
workers, and the student)................................................................................................................................9

CHAPTER FOUR: CONCLUSION AND RECOMMENDATIONS...................................................................9

4.1 Summary of Findings............................................................................................................................9

4.2 Conclusion..............................................................................................................................................9

4.3 Recommendations..................................................................................................................................9

4.4 Appendix: attachments of photocopies of the Introductory letter from the University, Activity
Log, and Acceptance letter from the company..............................................................................................9

4.5 Note: The report should be about 20-25 pages and 1.5 line spacing and 12 font size.....................9

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LIST OF ABBREVIATIONS

IP- Internet Protocol

DVR -Digital Video Recorder

NVR -Network Video Recorder

VLSM -Variable Length Subnet Mask

FLSM – Fixed Length Subnet Mask

CHAPTER ONE: INTRODUCTION.

1.1 Background to the internship exercise

Muni University, located in Arua -West Nile, Uganda, stands out as a leading institution of higher
education, renowned for its emphasis on technology and innovation. The Faculty of Technoscience offers
diverse programs, including Information Technology, designed to equip students for careers in the ever-
evolving field of technology and its various industry applications.
As an Information Technology student, I have had the privilege of learning from esteemed faculty members
with extensive expertise in integrating technology into business processes. Muni University's curriculum
emphasizes a balanced approach, combining theoretical knowledge with practical skills development. This
approach ensures that students are well-prepared to bridge the gap between academia and industry.
Internship Experience

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As part of the academic program, students undertake internships to gain hands-on experience and apply
classroom concepts and principles to real-world scenarios. This internship provides an invaluable
opportunity to explore the field of technology in a professional setting, allowing students to contribute to
organizational objectives through the application of their skills and knowledge.

1.2 Objectives of the internship program

The objectives of my internship were as follows:
The internship program is aimed at helping student build professional skills in the work environment
through enhancing problem-solving abilities, improve practical skills and as well develop project
management skills.

It’s also meant to improve the industrial exposure and experience among students through learning industry
trends, build professional/interpersonal relationships through team work and client interactions.

To gain practical experience in applying information Technology principles and methodologies in a real-
world environment.

To contribute to the organization's objectives by leveraging information Technology to enhance efficiency,

effectiveness, and decision-making.

To collaborate with professionals in the field and learn from their expertise, while also bringing a fresh
perspective and innovative ideas

1.3 Background of the organization

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1.4 Activities of the organization and its clients

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CHAPTER TWO: MANAGEMENT OF THE INTERNSHIP EXERCISE

2.1 Objectives of the organization or department

2.2 Activities of the department and the designation of the person heading it.
2.3 Description of the responsibilities assigned to the student
2.4 Naming of officers that the student worked with and their responsibilities.
2.5 Role of the workplace supervisor
2.6 Role of the university supervisor

CHAPTER THREE: PRESENTATION OF FINDINGS

3.1 New things (experience) learned at the workplace that include

3.1.1 Knowledge
3.1.2 Skills Gained
3.1.3 Relevance of the theories learned in class to the internship exercise.
3.1.4 How the student intends to utilize the skills learned for professional development
3.2 Personal Contribution to the Organization
3.3 Problems identified during the internship (work-related, affecting the organization, the workers,
and the student)

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CHAPTER FOUR: CONCLUSION AND RECOMMENDATIONS

4.1 Summary of Findings

4.2 Conclusion
4.3 Recommendations
4.4 Appendix: attachments of photocopies of the Introductory letter from the University, Activity
Log, and Acceptance letter from the company
4.5 Note: The report should be about 20-25 pages and 1.5 line spacing and 12 font size.

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