DEVJYOTI MISHRA

KOLKATA, INDIA · PH: +917098701371

Djmishra337@gmail.com

Dedicated and customer-focused professional with a proven track record in the hospitality
industry, specifically as a Logistics Supervisor, Service crew, Events leader and Sales officer.
Leveraging extensive experience and a robust skill set in communication, teamwork, and
problem-solving, to consistently deliver exceptional service and drive organizational success.

Experience
1ST MAY 2022 – PRESENT
LOGISTIC SUPERVISOR, CULTIGEN ORGANIC PVT LTD
 Oversee the entire supply chain process, from procurement to delivery, to ensure
efficiency and cost-effectiveness.
 Managed inventory levels, including ordering, receiving, storing, and maintaining
inventory accuracy.
 Coordinated transportation, warehousing, and distribution activities to ensure timely
delivery of goods.
 Developed and maintained relationships with vendors and suppliers to negotiate
contracts, monitor performance, and resolve issues.
 Lead and supervised a team of logistics personnel, including hiring, training, scheduling,
and performance management.
 Identified opportunities for process improvement and implementing strategies to
streamline logistics operations and reduce costs.
 Assessed and mitigated risks associated with transportation, warehousing, and inventory
management.
 Ensured compliance with regulatory requirements and company policies related to
logistics operations, including safety standards and transportation regulations.
 Developed and managed budgets for logistics operations, including forecasting expenses
and monitoring expenditures.
 Analyzed logistics data and key performance indicators to track performance, identify
trends, and make data-driven decisions for continuous improvement.

2ND OCT 2021 – 25TH APRIL 2022

IN-ROOM DINING, W SINGAPORE
 Provided high-quality service to customers in accordance with established standards.
 Adhered to all local and national liquor laws while processing cash and credit card
transactions.
 Greeted guests promptly, took orders, and ensured accuracy and timeliness in service
delivery.
 Maintained a safe and clean environment for guests and team members, paying close
attention to detail and safety protocols.
 Assisted with inventory management and control to ensure efficient operations
6th AUG 2021-22ND OCT 2021

SERVICE CREW, VIBE BISTRO SINGAPORE

 Greeted customers warmly and took orders accurately and efficiently

 Handled cash transactions and operated the cash register effectively
 Maintained cleanliness and sanitation standards in the dining area and kitchen
 Prepared and served food and beverages according to company standards
 Addressed customer inquiries and concerns promptly and professionally
 Collaborated with team members to ensure smooth operations during peak hours
 Followed food safety and hygiene protocols at all times
 Assisted with inventory management and restocking supplies as needed

2nd FEB 2021-3rd AUG 2021

F&B CREW, HOUSE OF PERANAKEN

 Presented menus, provided recommendations, and took orders accurately

 Communicated effectively with kitchen staff to ensure timely preparation and delivery of
orders
 Checked in with guests to ensure satisfaction with their meals and addressed any
concerns promptly
 Managed multiple tables efficiently, prioritizing tasks as needed
 Handled cash and credit card transactions, processed payments accurately
 Assisted with opening and closing duties, including setup and cleanup of dining areas
 Upheld food safety and hygiene standards at all times

14TH SEPT 2019- 27th AUG 2020

EVENT TEAM LEADER, JR GROUP, SINGAPORE, GRAND PRIX

 Managed day-to-day operations of the café and takeaway department during the
Singapore Grand Prix.
 Provided training to staff on drinks preparation and equipment usage, ensuring consistent
quality and efficiency.
 Led a team of event staff in planning, coordinating, and executing various events,
including corporate meetings, conferences, and social gatherings
 Developed event timelines, schedules, and task assignments to ensure smooth event
operations
 Managed vendor relationships, negotiated contracts, and coordinated logistics for event
setup, catering, audiovisual equipment, and transportation
 Oversaw event setup, ensuring all elements were in place according to client
specifications and design plans
 Provided on-site leadership and direction during events, resolving any issues or challenges
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 that arose
 Conducted post-event evaluations to gather feedback and identify areas for improvement
 Managed event budgets, tracked expenses, and implemented cost-saving measures
where possible
 Maintained effective communication with clients, keeping them informed throughout the
planning and execution process

5TH JUNE 2013- 27th MAY 2016

SALES OFFICER, S.K. NURSERY HYBRID SEEDS, HYDERABAD, INDIA

 Organized office operations and assisted associates in optimizing processes for efficiency.
 Managed communication distribution and maintained accurate records to support
business operations.
 Prospected and qualified leads in the agricultural sector, including farms, nurseries, and
landscaping companies
 Conducted sales presentations and product demonstrations to showcase agricultural
supplies and equipment
 Developed and maintained relationships with clients, providing product
recommendations and solutions to meet their needs
 Prepared and submitted sales proposals, quotes, and contracts
 Managed sales pipeline and tracked sales activities using CRM software
 Followed up with clients to ensure satisfaction and address any concerns or issues
 Participated in trade shows and industry events to promote company products and
generate leads

EDUCATION
 FEB 2020-FEB 2021

HIGHER DIPLOMA IN TOURISM, HOSPITALITY AND EVENTS MANAGEMENT, MDIS

 AUG 2019-JAN 2020

INTERNATIONAL FOUNDATION DIPLOMA IN TRAVEL, TOURISM AND HOSPITALITY

MANAGEMENT, MDIS

 APR 2009-MAR 2010

CBSE 10, BARASAT INDIRA GANDHI MEMORIAL HIGH SCHOOL

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SKILLS
 Strong belief in teamwork and ability to
analyze team strengths for efficient goal
achievement.
 Exceptional multitasking abilities with a
focus on attention to detail and flexibility.
 Industry awareness with a keen eye on
trends for informed decision-making.
Achievements:
 Received the Best Performance Award during the F1 Singapore Grand Prix in October 2019 from
JR Group of Companies, Singapore.
 Excellent communication and
interpersonal skills crucial for delivering
exceptional customer service.
 Proven problem-solving abilities to
address challenges effectively.
 Proficient in time management to
optimize productivity.