Work Experience
March 2023 ( Current )
KEVIN REYES
Bilingual Sales Specialist and
Account Management Expert.
26 YEARS OLD
About me
I am an Energetic, outgoing and a sales driven
person, that can connect with people easily, with
more than 5 years of experience in Sales,
Customer Service an Account Management,
exceeding KPI´s, annual sales goals and
managing sales teams. Proven track record of
results in B2B and B2C on international
environments. Demonstrated ability to close deals
through a consultative approach stablishing
strong and long-term relationships with key
decision-makers, both in English and Spanish.
Passionate to provide an Outstanding Customer
Service to differentiate and create memorable
experiences.
Education
2017 - 2021
Universidad ETAC Campus Coacalco
Bachelor´s Degree on International Business
Graduated by Professional Exam.
Diploma in Negotiation and Sales
Languages
Native Spanish
Advanced English B2+
French A2+
Skills
Outstanding Customer Service.
Sales and Negotiation Skills
Experience in relationships with Senior
Managers.
Creation of B2B and B2C Commercial
Strategies.
Experience with CRM´s and Knowledge at
Word, Powerpoint and Excel.
Knowledge at Digital Marketing,
Storytelling and Copywriting.
Contact Info
kevinreeyes@outlook.com
55 3636 0559
Tultitlan, Estado de México.
Nibav Home Lifts
Business Development Manager
I was responsible of driving the company´s growth by implementing dynamic
business strategies and ensure the presence of the company, forging strategic
partnerships and collaborations that extended our product reach and expand the
market opportunities. I was able to break the sales record of the company,
positioning myself as a top performer identifying market opportunities and
understanding the customer needs. Also, I was able to provide guidance, support
and coaching to a small sales team to ensure they consistently achieve their sales
goals.
January 2022 - February 2023
Circulo de Credito ( Credit Bureau )
Key Account Executive
Build and grow strong B2B relationships with both existing accounts and prospective
clients. I placed a strong emphasis on building trust and rapport by offering expert
consultancy and innovative products such as Open Data, Open Finance, and SAAS.
This was achieved through a multi-faceted approach, which included face-to-face
interactions at events, meals, and visits, as well as virtual engagement through online
meetings. I expanded my portfolio to Global Markets in Canada, UK, Brazil and US,
also contributed to the company´s revenue growth overpassing the sales target in a
230% higher.
January 2021 - January 2022
Dakari Travel by FRAVEO Travel Agency ( Franchise )
Partner Associate | General Manager
Responsible of the Operational Excellence and Growth of the Business, I streamlined
the operational procedures, successfully developed and maintained strategic
relationships with key suppliers, negotiating favorable terms and ensuring the timely
delivery of quality services and led a team of professionals to ensure the high-
performance sales and meet the service standards to have a positive client
feedback. My ROI it was after 5 months and sold my participation of the company at
a 250% Higher than I purchased it.
March 2020 - December 2020
BBVA
Mortgage Banking Executive
I provided expert consultancy on mortgage loans, offering comprehensive
guidance on a wide range of financial products. My responsibilities also included
forging strategic alliances with potential customers and real estate players in open
markets. I surpassed the mortgage loan origination target at a 140% developing
Strategic Partnerships with key players in the real estate industry.
August 2019 - March 2020
Hogares Union Cosmopol Lifestyle
Real Estate Salesman
Management of the entire sales process, employing a diverse range of prospecting
and closing techniques across various digital and traditional channels. My
approach integrated both face-to-face interactions and digital marketing tools,
ensuring a comprehensive and effective sales strategy. This was all achieved within
a 100% commission-based compensation structure, and I achieved to sale 8
departments of 1.5 M Mexican Pesos value each.
July 2018 - August 2019
Scotiabank
Bilingual Customer Service Representative
Provide outstanding Customer Service by expertly resolving customer inquiries and
issues. Furthermore, I excelled cross-selling by identifying and addressing customers'
needs effectively. My dedication to excellence resulted in recognition as one of the
Top 500 performing agents worldwide for overcoming the KPI´s and increase the
Customer Satisfaction of the company.