Che

For Product Failure Feedback only ( PFR ) ck

Che
For Non Standard Warranty Support ( NSWS ) ck

TECHLINE (CHAIN) REF : Registration DATE :

NSWS REF / UCHP CLAIM REF DEALER NAME PT INDOTRUCK UTAMA

(VALID FOR NSWS APPLICATION ONLY )

DEALER UCHP ID

CUSTOMER/ MACHINE INFORMATION

Branch TARAKAN Issuer HARIS
Customer Name PT BDMS Machine Location Malinau
Contact Person Contact Number
Machine Equipment Standard Bucket Work Order No.

MACHINE MODEL EX01015 DELIVERY DATE

SERIAL NUMBER FAILURE DATE

Machine Age:
CAUSAL PART NUMBER FAILED HOUR METER

CAUSAL PART DESCRIPTION FINAL REPAIR DATE

FINAL REPAIR HOUR
FUNCTION GROUP
METER
DEFECT CODE APPLICATION (JOB SITE Mining
ENV.)
LOCAL EXTENDED WARRANTY Ch YES Che NO Link
eck ck
GLOBAL EXTENDED WARRANTY Ch YES ✘
Che NO
eck ck
IS UNPLANNED STOP Ch YES Che NO
eck ck
FAILURE INFORMATION

COMPLAINT
INSPECT FINAL DRIVE

INSPECT FINAL DRIVE

CAUSE

INSPECT FINAL DRIVE

HARUS DILAKUKAN PENGGANTIAN PART,TERDAPAT KEAUSAN PADA SHAFT,HUB,SUN,AND CARRIER PADA FINAL DRIVE BAGIAN
CORRECTION KANAN

COMMENT WAITING PART RECOMMENDED

COMPONENT REPLACEMENT INFORMATION

OLD COMPONENT NEW COMPONENT
COMPONENT DESCRPTION
PART NO S/NO PART NO

Page 1
 ATTACHED DOCUMENTS YES NO

MATRIS Reading Che YES Che NO

✘
ck ck
Ch Che
VCADS Job card ✘ YES NO
eck ck
Che Che
Pictures ✘ YES NO
ck ck
Che Che
Component Inspection Form YES ✘ NO
ck ck

BACKGROUND OF JUDGMENT

CLAIMS HISTORY (PREVIOUS CLAIM RELATED TO CURRENT FAILURE)

ATTACHED PHOTOS

Machine Serial Number (SN 73017) Hour Meter (HM10926)

Machine application Machine application

Machine application

Page 2
ATTACHED PHOTOS

CONDITION FINAL DRIVE RH ACTUAL OIL ON FINAL DRIVE RH

CONDITION COVER ON UNIT CONDITION PLANET CARRIER

CONDITION PLANET CARRIER CONDITION PLANET CARRIER

BACKGROUND OF JUDGMENT

Page 3
 Che
For Product Failure Feedback only ( PFR ) ck
Che
For Non Standard Warranty Support ( NSWS ) ck

TECHLINE (CHAIN) REF : Registration DATE :

NSWS REF / UCHP CLAIM REF DEALER NAME PT INDOTRUCK UTAMA

(VALID FOR NSWS APPLICATION ONLY )

DEALER UCHP ID

CUSTOMER/ MACHINE INFORMATION

Branch TARAKAN Issuer HARIS
Customer Name PT BDMS Machine Location Malinau
Contact Person Contact Number
Machine Equipment Standard Bucket Work Order No.

MACHINE MODEL DELIVERY DATE

SERIAL NUMBER FAILURE DATE

Machine Age:
CAUSAL PART NUMBER FAILED HOUR METER

CAUSAL PART DESCRIPTION FINAL REPAIR DATE

FINAL REPAIR HOUR
FUNCTION GROUP
METER
DEFECT CODE APPLICATION (JOB SITE Mining
ENV.)
LOCAL EXTENDED WARRANTY Ch YES Che NO Link
eck ck
GLOBAL EXTENDED WARRANTY Ch YES ✘
Che NO
eck ck
IS UNPLANNED STOP Che YES Che NO
ck ck
FAILURE INFORMATION

COMPLAINT
INSPECT FINAL DRIVE

INSPECT FINAL DRIVE

CAUSE

INSPECT FINAL DRIVE

HARUS DILAKUKAN PENGGANTIAN PART,TERDAPAT KEAUSAN PADA SHAFT,HUB,SUN,AND CARRIER PADA FINAL DRIVE BAGIAN
CORRECTION KANAN

COMMENT WAITING PART RECOMMENDED

COMPONENT REPLACEMENT INFORMATION

OLD COMPONENT NEW COMPONENT
COMPONENT DESCRPTION
PART NO S/NO PART NO

Page 4
 ATTACHED DOCUMENTS YES NO

MATRIS Reading Che YES Che NO

✘
ck ck
Che Che
VCADS Job card ✘ YES NO
ck ck
Che Che
Pictures ✘ YES NO
ck ck
Che Che
Component Inspection Form YES ✘ NO
ck ck

BACKGROUND OF JUDGMENT

CLAIMS HISTORY (PREVIOUS CLAIM RELATED TO CURRENT FAILURE)

ATTACHED PHOTOS

Machine Serial Number (SN 73017) Hour Meter (HM10926)

Machine application Machine application

Machine application

Page 5
ATTACHED PHOTOS

CONDITION FINAL DRIVE LH ACTUAL OIL ON FINAL DRIVE LH

CONDITION COVER ON UNIT( GOOD CONDITION) CONDITION PLANET CARRIER (GOOD CONDITION)

CONDITION RING GEAR(GOOD CONDITION) CONDITION CONDITION SHAFT TRAVEL MOTOR (GOOD

BACKGROUND OF JUDGMENT

Page 6
 PROSIS Parts order

Product line: Model variant: Serial No: Fleet No: Operating hours:
Volvo EC210BP 73017 10926
Name: Status: Order class: Delivery: Est. price sum:
Inspect final 1/10/2021
Drive exc 01015 Customer number:
Date: Credit: Site: Purchase order number:
1/10/2021 Loreh
Contact: Contact phone: Cargo address:

Part Qty Description Section Price Weight Note

VOE 14528727 1 Planet carrier 20460 EC210B LC Volvo 431/100
VOE 14528723 1 Planet carrier 20460 EC210B LC Volvo 431/100
SA 7117-30190 1 Ring gear 20460 EC210B LC Volvo 431/100
SA 7117-30330 1 Sun gear 20460 EC210B LC Volvo 431/100
SA 7117-15230 1 Pad 20460 EC210B LC Volvo 431/100
SA 7117-30180 1 Flexible coupling 20460 EC210B LC Volvo 431/100
SA 9023-11004 2 Set screw 20460 EC210B LC Volvo 431/100
SA 7117-30370 20 Hexagon screw 20460 EC210B LC Volvo 431/100
VOE 14550656 1 Seal 20460 EC210B Volvo 441/200
VOE 14551534 1 Ball bearing 20460 EC210B Volvo 441/200
SA 8230-33140 1 Drive shaft 20460 EC210B Volvo 441/200
VOE 14531426 1 Bearing 20460 EC210B Volvo 441/200
VOE 14621703 1 Seal 20460 EC210B Volvo 441/200
VOE 13968816 12 Allen Hd Screw 20460 EC210B Volvo 441/200
VOE 990557 2 O-ring 20460 EC210B Volvo 911/300
VOE 983527 2 O-ring 20460 EC210B Volvo 911/300
VOE 983502 2 O-ring 20460 EC210B Volvo 911/300
VOE 990740 2 O-ring 20460 EC210B Volvo 911/300

Approve by, Approve by, Approve by,

__________ ___________ __________

Maint Planner Supervisor Mechanic

 PROSIS Parts order

Product line: Model variant: Serial No: Fleet No: Operating hours:
Volvo EC210BP 73017 10926
Name: Status: Order class: Delivery: Est. price sum:
Inspect final 1/10/2021
Drive exc 01015 Customer number:
Date: Credit: Site: Purchase order number:
1/10/2021 Loreh
Contact: Contact phone: Cargo address:

Part Qty Description Section Price Weight Note

VOE 14528733 1 Travel gearbox 20460 EC210B LC Volvo 431/100 * Gearbox Assy
SA 9023-11004 2 Set screw 20460 EC210B LC Volvo 431/100
SA 7117-30370 20 Hexagon screw 20460 EC210B LC Volvo 431/100
VOE 14550656 1 Seal 20460 EC210B Volvo 441/200 Seal kit Motor Travel
VOE 14551534 1 Ball bearing 20460 EC210B Volvo 441/200
SA 8230-33140 1 Drive shaft 20460 EC210B Volvo 441/200
VOE 14531426 1 Bearing 20460 EC210B Volvo 441/200
VOE 14621703 1 Seal 20460 EC210B Volvo 441/200
VOE 13968816 12 Allen Hd Screw 20460 EC210B Volvo 441/200
VOE 990557 2 O-ring 20460 EC210B Volvo 911/300
VOE 983527 2 O-ring 20460 EC210B Volvo 911/300
VOE 983502 2 O-ring 20460 EC210B Volvo 911/300
VOE 990740 2 O-ring 20460 EC210B Volvo 911/300

Approve by, Approve by, Approve by,

__________ ___________ __________

Maint Planner Supervisor Mechanic