TERHAD

UNIT PEPERIKSAAN DAN PERSIJILAN

JABATAN TENAGA MANUSIA
PUTRAJAYA

PEPERIKSAAN AKHIR SESI 2/2023

SUBJEK UMUM

TECHNICAL ENGLISH 1
(TE1091)
SEMESTER 1
MASA:

DUA JAM
(2 JAM)

ARAHAN

1. Kertas soalan ini mengandungi 40 SOALAN OBJEKTIF di BAHAGIAN A

dan 6 SOALAN SUBJEKTIF di BAHAGIAN B.
2. Anda dikehendaki menjawab SEMUA soalan di BAHAGIAN A.
3. Anda dikehendaki menjawab mana-mana EMPAT (4) SOALAN di
BAHAGIAN B.

Kertas jawapan ini mengandungi 31 halaman bercetak termasuk muka hadapan

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SECTION A: (OBJECTIVE - 40%)

INSTRUCTION: This section consists of 40 questions. Candidates are

requested to answer ALL questions from this section.

LE 1: SPEAKING SKILLS

1. Figure 1 refers to the Methods in communication, what is X?

A. Memo.

B. Message.

C. Multimedia.

D. Multipurpose.

2. Which of the following shows the example of one-way communication?

A. Meeting.

B. Interview.

C. Radio programme.

D. Telephone conversations.

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Sender --- Message --– Medium --– Recipient --- Y ---

Figure 2

3. Figure 2 refers to the Process in Communication Skills, what is Y?

A. Noise.

B. Attitude.

C. Channel.

D. Feedback.

4. Given below are the instances of written word communication. Which is NOT

an example of written word communication?

A. Speech.

B. Notices.

C. Leaflets.

D. Agendas.

5. Given below are the examples of multimedia. Which is NOT an example of

multimedia?

A. Intranet.

B. Posture.

C. Cassettes.

D. CD-ROMs.

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System Design Individual linguistic Ambiguity of words

Figure 3

6. Figure 3 shows some of the examples for?

A. Presentation skills.

B. Barriers in communication.

C. Tips for better communication.

D. Introduction to communication.

7. Which of the following shows the sign of physical barriers?

A. Poor eyesight.

B. Poor management.

C. Misunderstood messages.

D. Nature of the environment.

8. Which of the following are not the key elements of a presentation?

A. Tension.

B. Message.

C. Audience.

D. Impediments.

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9. Which of the following are not considered as problems during presentations?

A. Standing stiffly.

B. Speaking too fast.

C. Speaking too softly.

D. Use appropriate gestures.

10. Among the list below, which is not a good suggestion during a presentation?

A. Relax.

B. Apologize.

C. Feel confident.

D. Focus on the topic.

LE 2: WRITING SKILLS

11. We use abbreviation to?

A. Show off.

B. Quickly take notes.

C. Avoid spelling error.

D. Confuse other people.

12. Which of the following is NOT a type of abbreviation?

A. Acronym.

B. Apocope.

C. Syndicate.

D. Portmanteau.

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13. Irfan is doing his Master of Science. What is the abbreviation for the

underlined words?

A. msc

B. ScM

C. M.Sc.

D. MOS

14. Which of the below is not the benefit of using graphic organizers?

A. Brainstorming.

B. Use short forms.

C. Help in problem solving.

D. Structure writing projects.

Fourth floor Food Alley

Third floor Babies and Beddings
Second floor Men’s fashion
First floor Ladies’ fashion
Ground floor Cosmetics and skin care
Lower ground Groceries
Figure 4

15. Which floor would you go to if you wish to buy sheets and covers for
mattress and pillows?

A. Groceries.

B. Men’s fashion.

C. Ladies’ fashion.

D. Babies and Beddings.

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Dell Computers, Penang
Free computer classes for adults!

Don’t feel left out for not having mastered computer skills. Here is your chance!
As part of our good corporate citizenship campaign, we are conducting weekly
computer classes for adults who are lacking in computer skills and IT at the
Bayan Lepas Community College every Saturday (except public holidays) from
9 a.m. – 12 p.m. Please contact Malik at 04-6689902 for details.

16. From the notice above, we know that the classes are?

A. Held monthly.

B. Part of a campaign.

C. Aimed at senior citizen.

D. Conducted for the IT- savvy.

Monday, 25 April 2016

Bye Bye Plastic Bags
People in Perak have praised the state government’s decision to ban the usage of
polystyrene containers and plastic bags beginning in June next year.
Perak Environment Committee Chairman, Datuk Dr Muhammad Amin
Zakaria said the ban will be put in forces in stages starting with state government
buildings this June. Cafeterias in the state’s building have to use biodegradable
containers every Friday.

17. According to the excerpt, where will the ban on polystyrene containers

and plastic bags start?

A. In June next year.

B. On Monday 25 April.

C. Throughout the state.

D. The state’s government buildings.

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18. Among the list below, which one is NOT the importance of note taking?

A. Easy to study.

B. Improve recall.

C. Lead to stress.

D. Easy to remember.

19. Which of the following should NOT be included in note-taking?

A. Examples.

B. Verbal clues.

C. Invalid information.

D. Points to study later.

20. From the following, which one is NOT a tip for note taking?

A. Skip lines.

B. Use labels.

C. Paraphrase.

D. Doodling during class.

LE 3: LISTENING SKILLS

21. Which of the statements below is NOT TRUE about Listening to Take
Notes guidelines?

A. Be attentive.
B. Be emotionally ready.
C. Listen with a purpose.
D. Let your mind wander.

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“A listener not only empathizing with the speaker, but also help the speaker
understand, change or develop in some way”.

22. The above NOTION refers to?

A. Empathetic listening.

B. Relationship listening.

C. Appreciative listening.

D. Therapeutic listening.

‘People hear only what they want to hear. They misinterpret what others are
saying based on the stereotypes.

23. The above NOTION refers to?

A. Biased listening.

B. Dialogic listening.

C. Evaluative listening.

D. Discriminative listening.

24. Listen to the Tone in the 10 Principles of Listening highlights on?

A. Gestures, facial expression and eye movement.

B. Do not let the person’s habits or mannerism distract you.

C. Volume and tone both add emphasis to what someone is

saying.

D. Listeners need to get the whole picture, not just isolated bits and

pieces.

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25. From the list below, which signal words indicates cause and effect?

A. Next, after, then, first.

B. Thus, as a result, therefore, since.

C. Similarly, just as, differ, on the contrary.

D. For example, for instance, such as, once.

‘Science-fiction writer Arthur C. Clarke correctly predicted that satellites

would be used for communication. Moreover, in 1947 he correctly
predicted that 1959 would be the year the first rocket to the moon was
launched’.

26. Transition or signal word that is being used in the above sentence is?

A. Addition.

B. Contrast.

C. Illustration.

D. Cause and effect.

27. Among the list below, which signal words indicates compare and contrast?

A. Later, then, next, finally.

B. Therefore, cause, effect, consequently.

C. Such as, once, specifically, for example.

D. Similar, different, alike, on the other hand.

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Question 28-30: Read the conversation below and choose the best meaning
from the options A, B, C and D to each of the expression underlined in the
conversation.

Situation A: Amir’s father is talking to him

Father: Amir, I think it is important that you give your mother a helping
hand (28) with the housework. You know that ever since your sister
left for college, your mother doesn’t have anyone to help her.

Amir: I understand that, dad. But I have my hands full with schoolwork.

Father: I know, son. But you can handle light (29) duties, can’t you?

Amir: I suppose so. All right, dad. I’ll help out from time to time (30).

28. give your mother a helping hand

A. help your mother.

B. please your mother.

C. encourage your mother.

C. give your mother a present.

29. light

A. easy.

B. not dark.

C. not bright.

D. responsible.

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30. from time to time

A. one time.

B. every time.

C. all the time.

D. sometimes.

LE 4: READING SKILLS

31. The Pie Chart 1 shows the three important reading styles. What is Z?

A. Study Reading.

B. Normal Reading.

C. Specific Reading.

D. Comprehension Reading.

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32. Which is the best style to read catalogue to see what’s on offer?

A. Scanning.

B. Skimming.

C. Study Reading.

D. Specific Reading.

33. Which of the following is TRUE about study reading style used by flexible
readers?

A. Study reading style is used to read a difficult material at low level of

comprehension.

B. Study reading style is used to read at a rate that is faster than your

normal reading rate.

C. Study reading style is used to quickly obtain a general idea about

the reading material.

D. Study reading style require you to read material more than once

to achieve a high level of comprehension.

34. Antonyms can be referred as _______________ idea of an unknown

word in the sentence or paragraph.

A. main.

B. similar.

C. positive.

D. opposite.

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You know that I do not approve teen’s smoking

35. What is the synonym of the word approve?

A. direct.
B. anger.
C. boast.
D. support.

After you put in new batteries and the warning light remains on,
check the connections.

36. What is the synonym of the word remains on?

A. blinks.

B. flickers.

C. stays on.

D. goes out.

Please respond to my invitation before July 20th.

37. What is an antonym of respond?

A. find.
B. lose.
C. ignore.
D. answer.

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38. This sign is most probably seen at?

A. Dirty working area.

B. Messy working area.

C. Protected working area.

D. Dangerous working area.

REMINDER

Patrons are reminded that children below 12 years old

must be accompanied by their parents while using the
pool. Pool attendants cannot take over the responsibility of
the parents.

Thank you
OYO Hotel management

39. To whom is the remainder directed to?

A. The public.

B. Hotel guests.

C. The pool attendants.

D. Children more than 12 years old.

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40. From the sign in the picture, we know that?

A. The paint has not dried yet.

B. The bench is damp with water.

C. The bench needs a coat of wet paint.

D. We must be careful when we sit on that bench.

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UNIT PEPERIKSAAN DAN PERSIJILAN

JABATAN TENAGA MANUSIA
PUTRAJAYA

PEPERIKSAAN AKHIR SESI 2/2023

SUBJEK UMUM

TECHNICAL ENGLISH 1
(TE 1091)
SEMESTER 1

Sila tandakan () pada soalan yang dijawab.

Soalan 1
Soalan 2
Soalan 3
Soalan 4
Soalan 5
Soalan 6
Jumlah Markah

Nama Pelajar
No. NDP
Kursus

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SECTION B: (SUBJECTIVE – 60%)

THERE ARE 6 QUESTIONS. CHOOSE AND ANSWER 4 QUESTIONS ONLY.

LE 1: SPEAKING SKILLS

QUESTION 1

Part A: Fill in the blanks with a suitable Communication Method from the box
below.

Written word Spoken word Visual image

Symbolic gesture Multimedia

1. Listen to a public speaking. __________________

2. Watching a live football match in a television. __________________

3. Waving goodbye to a friend at the airport. __________________

4. Letter for your future employer. __________________

5. “Do not cross” signboard. _________________

6. Smiling to your mother. _________________

7. A report on vandalism at your neighbourhood. _________________

8. Stand up straight. _________________

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9. A choral speaking competition. ________________

10. Surfing internet to get information. ________________

(10 marks)

Part B: Below are the strategies in presentation. Identify which statement is

“DO” and “DON’T”. Underline the correct answer.

1. Reading your script from the start to the end. DO / DON’T

2. Using loud voice with different tones to keep audience’s DO / DON’T

attention.

3. Transform nervous energy into enthusiasm. DO / DON’T

4. Try to get stuck in one place. DO / DON’T

5. Know the audience. DO / DON’T

(5 marks)

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LE 1: SPEAKING SKILLS

QUESTION 2

Part A: Read the dialogues and underline the most appropriate options to
complete the dialogues.

Waiter : Good evening. Welcome to Steak and Fish Restaurant. How can I
help you today?
Customer : A (table/chair/window) (1) for two please.
Waiter : (I don’t know/certainly/Good Bye) (2). Just here, sir.
Customer : Could we sit by the window?
Waiter : I'm sorry. The window tables are all (eaten/read/reserved) (3).
Waiter : Are you ready to (order/drink/jump) (4), sir?
Customer : Yes. My wife would like to have the mushroom soup and I would like
a potato salad.
Waiter : One (tomato soup/cream of mushroom soup/apple) (5) and one
(prawn cocktail/potato salad/orange) (6). What would you like for
main course?
Customer : I'll have grilled salmon and my wife would (taste/look/like) (7)
seafood spaghetti.
Waiter : I'm afraid grilled salmon is not available.
Customer : Oh dear. What do you (eat/recommend/say) (8)?
Waiter : The steak pie is very (bad/good/nothing) (9).
Customer : OK I'll have that.
Waiter : Would you like anything to drink?
Customer : Yes, (a bottle of apple juice/chicken soup/dessert) (10), please.

(10 marks)

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Part B: Choose the answer with the correct spelling.

1. Shall we go to the music __________?

A. Festevel B. Festivel C. Festival D. Festibal

2. The policemen chased and caught the __________?

A. Tiffs B. Theeves C. Thieves D. Thiefs

3. I like to eat __________ and mushroom.

A. Brokoly B. Broccoli C. Broccoly D. Brokoli

4. You should write down your thought in a __________.

A. Diary B. Dairy C. Diery D. Dyri

5. Ahmad __________ his glass of juice on the carpet.

A. Spilt B. Spli t C. Speel D. Spill

(5 marks)

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LE 2: WRITING SKILLS

QUESTION 3

Part A: Write down the original word from the abbreviations given.

ABBREVIATION ORIGINAL WORD

1) ASAP

2) schl

3) MVP

4) otw

5) Capt.

(5 marks)

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Part B: Abbreviate the words given below.

WORD ABBREVIATION

1. Bachelor of Science

2. Acquired Immune Deficiency syndrome

3. Professor

4. Grams

5. Ante Meridiem

6. Do It Yourself

7. Library

8. Corporation

9. Cash On Delivery

10. Master of Ceremonies

(10 marks)

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LE 2: WRITING SKILLS
QUESTION 4
Part A: Read the following poster and complete the following table.
ANNUAL DINA’S TRAVEL FAIR 2020
Organised by : World Tour Network
Time : 10 a.m. – 10 p.m.
Traditional Japan at RM1118
1 – 8 June
* Experience the traditional
Korean culture
* Learn more about the largest
village in Japan at the Utashi
Folk Village
* 5 – star hotel accommodation
Amazing Taiwan at RM1008
13 – 19 June
* Admire European style
architecture at Olly Resort
* Visit the strawberry farm and
learn more about making
strawberry jam
* 3 – star accommodation
Other Attractions
- Free passport holders for the first 100 customers
- Spend above RM1500 and enjoy 20% discounts
Sponsors:
Dream Holidays Universal Airways
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Date : 14 – 22 March 2020
Venue : Exhibition Circle 1
Best of Korea at RM 1288
7 – 11 June
* View the largest collection of
teddy bears at the Jeju Teddy
Bear Museum
* Indulge in the breathtaking
view at Mount Sorak National
Park
* 5 – star accommodation
Perth Farmstay at RM1888
16 – 24 June
* Enjoy true Aussie hospitality
at Lavender Outback Farm
* Indulge in unique farm
activities such as feeding the
animals
* Taste seasonal fruits grown in
the farm
Receive a free
trolley bag for
booking made on
the first day of the
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ANNUAL DINA’S TRAVEL FAIR 2020

1. __________________________________
Sponsored by

2. __________________________________

Organiser 3. __________________________________

Attractive offers 4.

____________________________________________

____________________________________________

5.

___________________________________________

___________________________________________

Venue 6. __________________________________

Cheapest trip

Shortest trip 7. __________________________________

8. __________________________________

Free gift on
booking made on 9. __________________________________
14 March
Best destination
for teddy bear 10. _________________________________
lovers

(10 marks)

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Part B: Match the words to the correct synonyms by matching it.

WORD MEANING

1. Folk a) Enjoy

2. Hospitality b) Trip

3. Indulge c) Unusual

4. Tour d) People

5. Unique e) Welcome

(5 marks)

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LE 3: LISTENING SKILLS

QUESTION 5

Part A: Fill in the blanks with the most suitable signal words from the
words in brackets.

1. We have a mouse in the house. __________ (Unfortunately / Therefore),

we should get a cat.

2. Malik is very athletic and plays on the school basketball team.

__________ (However / In addition), his brother just stays at home and
plays video games all day.

3. Megan got into a car accident. ___________ (Furthermore / As a result),

her insurance rate increased.

4. Eating well will help you live a healthier life. ____________ (Moreover /
As a result), exercising every day is also highly recommended.

5. Essays must be handed in by the deadline. ______________(Obviously /

otherwise) they will not be marked.

(5 marks)

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Part B: Fill in the blanks with suitable signal words from the box below.

as soon as nevertheless yet even though unless

because although while but so

1. _________________ he earned a good salar, he couldn’t make ends meet.

2. It was such a lovely day, __________________ they stay indoors.

3. I like to go fishing, _________________ I don’t like to eat fish.

4. The house was very expensive, ___________________ I could not buy it.

5. She kept the old photos for sentimental reasons _________________ she
knew she would never see him again.

6. I took a taxi ____________________ it was too far to walk.

7. ____________________ Alex was watching television, he heard a scream.

8. ________________________ she had eaten the apple, she fainted.

9. You will not succeed _____________________you try harder.

10. Awang is poor, ______________, he does not resort to begging for his living.

(10 marks)

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LE 4: READING SKILLS

QUESTION 6

Part A: Read the passage below and answer the following questions.

Smoke that Kills

Smoking is when you inhale and exhale the smoke of burning tobacco that is

mostly used in three forms which are cigarettes, pipes and cigars. A lot of people

use smoking as an excuse to release tension or just simple because of peer

pressure. Smoking has bad effects to the smokers themselves as well as the people

around them.

Cigarette smoke contains many toxic substances like carbon monoxide,

nicotine, and carcinogens. Carbon monoxide will reduce the oxygen amount in the

blood. Meanwhile, nicotine contained in cigarette smoke reduces the activity of the

brain and nervous system. It also raises the risk of high blood pressure. Nicotine

causes the contraction of blood vessels and decrease of blood supply. This

ultimately leads to heart attacks.

Smokers are at a higher risk of developing certain kinds of cancers because

cigarette smoke contains carcinogens. Long-time smokers often develop cancers of

the mouth, larynx and lungs. Public should be aware about the danger of smoking

as well as for secondary smoke.

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1. What is smoking?

____________________________________________________________

____________________________________________________________

____________________________________________________________

(2 marks)

2. What does cigarette smoke contain of?

______________________________________________________________

______________________________________________________________

______________________________________________________________

(2 marks)

3. State three effects of nicotine to our body

i) _______________________________________________________

ii) _______________________________________________________

iii) _______________________________________________________

(3 marks)

4. Long-time smokers often develop cancers of the

i) ___________________________________________________________

ii) ___________________________________________________________

iii) ___________________________________________________________

(3 marks)

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PART B: Match the words in Column A with the correct definitions in Column B.

COLUMN A COLUMN B

a) persons who smoke tobacco

1) blood pressure regularly

b) occurs when the flow of

2) smokers blood to the heart is blocked

c) harmful
3) toxic

d) the pressure of the blood in

4) heart attack the circulatory system

5) danger e) risk

(5 marks)

END OF QUESTION PAPER

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