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UNIT PEPERIKSAAN DAN PERSIJILAN

JABATAN TENAGA MANUSIA
PUTRAJAYA

PEPERIKSAAN AKHIR SESI 1/2024

SUBJEK UMUM
TECHNICAL ENGLISH 1
(TE 1091)
SEMESTER 1
MASA:

DUA JAM
(2 JAM)

JANGAN BUKA KERTAS SOALAN SEHINGGA DIBERITAHU

SKEMA JAWAPAN
Kertas soalan ini mengandungi 30 halaman bercetak termasuk muka hadapan
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SECTION A: (OBJECTIVE – 40%)

INSTRUCTION: This section consists of 40 questions. Candidates are requested to

answer ALL questions from this section.

LE1: SPEAKING SKILLS

1. The writer or speaker sends a message to elicit Y from a listener. What is Y?

A. tone.
B. business.
C. response.
D. conferencing.

2. Choose the correct interaction that shows one-way communication.

I. Speech.
II. Interview.
III. Team meeting.
IV. Broadcast station.

A. I and II
B. I and IV
C. II and III
D. III and IV

3. What is the purpose of requiring feedback from the audience?

A. To make the communication spontaneous.

B. To make the communication more complex.
C. To have a great impact for the speaker and audience.
D. To permit the senders to analyze the efficacy of the message.
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• Sender

• Message

• Medium X
• Recipient

• Feedback

Figure 1

4. Based on Figure 1, X can be referred as?

A. Barriers in Communication.
B. Process in Communication.
C. Methods in Communication.
D. Components in Communication.

5. What is the effect of barriers in communication?

A. Retard or distort the message.

B. Make the message clearer to the recipient.
C. Recipient become more focus in carry out tasks.
D. Recipient is certain on their roles and responsibilities.

6. Physical barriers are often due to the nature of the environment. Which of the
following example portrays this type of barrier appropriately?

A. Background noise.
B. Lack of supervision.
C. Updated and new technology.
D. Stuffs are located in one building.

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• Sick
• Poor eyesight
• Hearing difficulties

Figure 2

7. What is the type of communication barrier in Figure 2 refers to?

A. Attitudinal barriers.
B. Physiological barriers.
C. Individual linguistic ability.
D. Ambiguity of words or phrases.

8. Which of the following is the correct tip for better communication?

I. Aim high
II. Use jargon
III. Obtain feedback
IV. Time your communication

A. I, II and III.
B. I, III and IV.
C. I, II and IV.
D. II, III and IV.

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9. Which of the following is the key element of a presentation?

A. Barrier.
B. Method.
C. Medium.
D. System design.

10. Among the following statements, which is not an applicable strategy to be a good
speaker?

A. Practice.
B. Know the room.
C. Concentrate on the message.
D. Apologize for any nervousness.

❖ Gain experience

Figure 3

11. Figure 3 shows one of the strategies in presentation. Based on the strategy, what is
the result that a speaker can get from it?

A. Easily forget.
B. Builds confidence.
C. Transform nervous energy into enthusiasm.
D. Focus your attention away from the message.

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12. Which of the following is not a practise of an effective speaker?

A. Arrive early.
B. Speak nonstop.
C. Use personal stories.
D. Use appropriate gesture.

LE 2 : WRITING SKILLS

13. Which of the following state the purpose of using abbreviation in technical report?

A. To confuse others.
B. To finish writing the report quickly.
C. To help people to learn about abbreviation.
D. To make sure the message is understood easily.

14. What is the type of abbreviation used to form the word ‘Interpol’?

A. Period.
B. Plural form.
C. Measurement.
D. Syllabic abbreviation.

15. Alice : Can we schedule the meeting for Thursday?

What is the abbreviation for the underlined word?

A. Th.
B. Thur.
C. Thuy.
D. Thurs.

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16. What is a graphic organiser?

A. A sample of information.
B. A summarization of idea.
C. A method of listing the idea or main frame of information.
D. A visual display to hide the relationship between facts, terms or ideas within a
learning task.

• Linear style

• Contains heading, subheadings and examples

presented in a text

• Special symbols are used to show ideas and

details relate to each other

Figure 4

17. Figure 4 represents a set of information that comes in?

A. Table.
B. Outline.
C. Mind map.
D. Flow chart.

18. Which of the graphic organizer is used to show information on events that
happened in a sequence over a period of time?

A. Table.
B. Timeline.
C. Pie Chart.
D. Flow Chart.
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19. A table is another way of making notes. Choose the correct statements that
suitable to describe the characteristics of a table.

I. Have columns and rows.

II. Show percentages on factual information.
III. Information is classified into several categories.
IV. Main idea is placed at the centre while the details branched out in all direction.

A. I and II.
B. I and III.
C. I, II and III.
D. II, III and IV.

20. Which of the following is not the reason we take notes?

A. To review.
B. To summarize.
C. To make it complicated.
D. To highlight important information.

21. Which of the following is the good tip for note taking?

A. Re-write notes after lecture.

B. Underline or star key points.
C. Use one notebook for each class.
D. Skip lines to allow you to fill in more information late.

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LE 3 : LISTENING SKILLS

▪ Listen with a purpose

▪ Listen with an open mind

▪ Be attentive

Figure 5

22. The above notion refers to?

A. Listening to take notes.

B. Listening for main ideas.
C. Listening to make inferences.
D. Listening to draw conclusions.

Figure 6

23. The type of listening that is shown in Figure 6 is?

A. Biased listening.
B. Empathetic listening.
C. Therapeutic listening.
D. Appreciative listening.

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24. From the list below, which signal words indicate compare and contrast?

A. Equally, differ, remember that.

B. Similarity, in like manner, however.
C. However, on the contrary, last of all, another.
D. A primary concern, for instance, consequently.

A computer is often called “a thinking machine”. It can

perform difficult and timesaving mathematical
computations, as well as problems in logic and
reasoning.

Figure 7
25. Transition or signal word that is being used in the above statement is?

A. Addition words.
B. Emphasis words.
C. Illustration words.
D. Comparison or contrast words.

26. Which of the following is not the function of language?

A. Body language function.

B. Directive language function.
C. Informative language function.
D. Expressive language function.

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“You should use glasses or contact lenses”

27. What type of sentence structure used in the statement above?

A. To remind.
B. To suggest.
C. To complain.
D. To compliment.

Answer question 28 and 29 by referring to the text below.

Many people are quick to say that e books will soon replace paper books. It
may be true that e-books have certain advantages over paper books but
paper books are not threatened by them. (28) _______________________,
we must not forget those paper books are a part of our culture and heritage.
(29)_________________, there’s the reading experience, book lovers know
that there is nothing like curling up on the sofa with a good book, feeling the
touch of the pages and smelling the paper.

28. A. Despite.
B. Likewise.
C. First of all.
D. On the other hand.

29. A. Similarity.
B. As a result.
C. For this reason.
D. Apart from that.

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For questions 30-32, choose the best social expression to fill in the dialogue.

30. Amin : Hello! Can I speak to Kayra, please?

Veera : I'm sorry, She's not in. _____________________

Amin : Yes, please. Tell her that Amin called. Thanks.

A. What's the matter?

B. May I know who is calling?
C. Would you like to talk to me?
D. Would you like to leave a message?

31. Lina : Rita, ________________________

Rita : Hello, nice to meet you.

Ben : Nice meeting you too.

A. I'd like to meet you.

B. This is my cousin, Ben.
C. Let me introduce myself.
D. Hello, I am Lina's cousin.

32. Teacher Please submit your assignment tomorrow.

There will be a deduction in your marks if you
didn’t comply with the due date.
Students : _______________________________________

A. Yes, sir!
B. Why, sir?
C. Thank you, sir!
D. Excuse me, sir.

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LE 4: READING SKILLS

❖ Fast reading
❖ Get main idea, but not all details
❖ Usually done with materials you know nothing about

33. Mentioned above are the characteristic of?

A. staring.
B. scanning.
C. skimming.
D. study reading.

34. What is the most helpful strategy before you begin your reading assignment?

A. Think-aloud.
B. Accelerated reading.
C. Reviewing the reading material.
D. Identify your purpose of reading.

35. Which of the following is not one of the context clues in reading?

A. Pronunciation.
B. General knowledge.
C. Antonyms and contrast.
D. Examples and definitions.

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Questions 36 – 37 are based on the stimulus given.

36. Scan the TV programme to find out on what time you can watch The
Apprentice.

18.00 : Escape to the country – a documentary

19.00 : Wonderland – film that climbs aboard with four families.

21.00 : The Apprentice: You’re fired

22.00 : BBC News

A. 6.00 am.
B. 6.00 pm.
C. 9.00 am.
D. 9.00 pm.

37. If you’re interested in cooking, which programme might you be watching?

Giada in Italy : an awesome season with Giada, superb and

hearty meals.
The Chef : American comedy film directed by Adrew
J.Cohen

Smartshop : Retail tv channel to purchase your favourite

cooking utensils
News at Nine: : Latest national and international news

A. The Chef.
B. Smartshop.
C. Giada in Italy.
D. News at Nine.

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Question 38 – 39 are based on the text below.

Read the text carefully, and choose the best answer.

The first thing I do on school days is waking up when my alarm ring.

Then, I need to eat a good breakfast that my mom made for me. Next, I
get dressed. After that, I put my backpack on to take to school. Finally, I
went outside the house at 6.30 am for the school bus to pick me up. I
reached my school at 6.45 am.

38. Why did the boy in the story need to eat a good breakfast?

A. To give him energy.

B. To make him gained weight.
C. Because the breakfast is delicious.
D. So that he doesn’t need to eat at school.

39. The word first in the story can be exchanged with

A. last.
B. final.
C. earliest.
D. early bird.

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40. What can you predict based on the picture in Figure 8 below?

Figure 8

A. The down payment is different according to the years.

B. The house price is getting cheaper throughout the years.
C. The monthly payment changes according to the interest rate.
D. Higher interest rate lowers the monthly payment for the house.

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UNIT PEPERIKSAAN DAN PERSIJILAN

JABATAN TENAGA MANUSIA
PUTRAJAYA

PEPERIKSAAN AKHIR SESI 1/2024

SUBJEK UMUM
TECHNICAL ENGLISH
(TE1091)
SEMESTER 1
Sila tandakan (✓) pada soalan yang dijawab.
Soalan 1
Soalan 2
Soalan 3
Soalan 4
Soalan 5
Soalan 6
Jumlah Markah

Nama Pelajar
No. NDP
Kursus

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SECTION B: (SUBJECTIVE – 60%)

THERE ARE 6 QUESTIONS. CHOOSE AND ANSWER 4 QUESTIONS ONLY.

QUESTION 1 (15 Marks)

Part A: Complete the process of communication.

Feedback

Medium

Sender
Receiver

Message

(5 MARKS)

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Part B: Fill in each of the blanks with the suitable examples of communication method
from the box below.

advertisement photographs telephone sign language newspaper

calls

tone of voice seminar internet drawing press release

1. Written word i) Press release

ii) Advertisement

2. Spoken word i) Seminar

ii) Telephone calls

3. Symbolic i) Tone of voice

gesture
ii) Sign language

4. Visual i) Photographs
images
ii) Drawing

5. Multimedia i) Newspaper

ii) Internet

(10 MARKS)

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LE 2: WRITING SKILLS

QUESTION 2 (15 marks)

Part A: Write the correct abbreviation for the words given on the line provided.

1. approximately Approx.

2. As soon as possible ASAP

3. Mister Mr.

4. telephone Tel.

5. versus vs.

6. Avenue Ave. / AV

7. Bachelor of Science BSc

8. Personal assistant PA

9. Federal Housing Administration FHA

10. Et cetera etc.

(10 MARKS)

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Part B: Read the passage below and complete the table below.

‘Sports’ are activities carried out for pleasure or exercise. Playing games like
tennis and football or taking part in athletics are sports activities. One of the main
reasons for encouraging students to take part in sports is that it is good for health. In
sports, especially outdoor activities, fresh air is taken into the lungs, resulting in greater
oxygen flow into the heart. With improved blood circulation, other organs of the body
function well. Muscles get toned, excess fat is burnt and impurities are excreted through
the sweat glands. All this, together with a good diet, makes a healthy body.
The second advantage is that sports participation instills discipline and develops
leadership qualities among students. For example, students must attend the various
practices and training programs punctually. If they are late, they are usually reprimanded
and soon they realize that obeying orders is important. In addition, students involved in
sports activities are elected as captains, secretaries and to other positions. Students
holding these positions usually develop leadership qualities.
Thirdly, sports participation helps students to release stress and tension. The
increasing amount of homework and the fear of failure at examinations do not allow
students to relax. Taking part in sports allows them to unwind. After a game or workout at
the gymnasium, the students feel much better and are ready to study after a good bath.
This way of releasing stress is healthy unlike some methods many students resort to, for
example smoking, loitering in shopping complexes or taking drugs.
On the other hand, there are disadvantages of participating in sports. It often leads
students to neglect their homework, studies and even family. When students are over-
enthusiastic, driven by great interest or the desire to win at competitions, they tend to
spend more and more time away from home. Eventually, this eats into the students’
study time and time spent with the family. This, in turn, may lead to poor academic
performance and a breakdown in family communication. This is certainly not to be
encouraged. Furthermore, exposure to sports means students are prone to injuries like
torn tendons, sore muscles, sprains and even fractures. Injured students have to stay
away from school for some time, causing them to miss lessons and, consequently, fall
behind in their studies.

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Finally, it involves a lot of expenses. Students need to spend money on equipment

like tennis rackets and track shoes. They may also want to wear sports outfits which their
friends have. In addition, transport to and fro for practices and pocket money for
refreshments means more money has to be spent. This money can be put to better use
by buying more books or food.
In conclusion, we can say that moderation is the key to success in anything.
Therefore, if participation in sports is kept in moderation it should not pose a danger or a
threat to the student. However, if the student is over-enthusiastic, then the disadvantages
could turn out to be very real.

Advantages of sport Disadvantages of sport

1. Good for health 1. Neglect their homework,
studies and even family

2. Instils discipline and develops 3. Involves a lot of expenses

leadership qualities among
students
4. Release stress and tension

(5 MARKS)

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QUESTION 3 (15 marks)

Part A: Fill in the blanks with the suitable functions given.

To claim To express To volunteer To describe To persuade

anxiety

To direct To consult To consent To take leave To illustrate

To greet To disagree To confess To express To agree

concern

1. Oh dear! I’m getting worried about my final exam. To express anxiety

2. Do take care of your health. To express concern

3. Goodbye and see you again To take leave

4. Come with me, please. I’ll not treat you badly again. To persuade

5. Sir, let me help you. To volunteer

6. Toyota produces the best car in the world. To claim

7. Good morning. How are you? To greet

8. I’m afraid that I don’t quite agree with you. To disagree

9. Let me show you a good example to clarify this matter. To illustrate

10. Can you advise me on how to be an excellent leader? To consult

(10 MARKS)

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Part B: Fill in the blanks using right word from the list below.

unpleasant patiently

strongly impossible

unsweetened

1. It is impossible to finish this assignment today.

2. I only like to use unsweetened creamer in my coffee.

3. He patiently taught his son how to solve the math equation.

4. There is an unpleasant smell coming from the rubbish dump nearby.

5. Rani strongly agrees with the campaign against bullying in schools.

(5 marks)

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QUESTION 4 (15 Marks)

Part A : Read the passage and complete the following graphic organizer.

Communication is important in human life. It is a process of sending messages

and information to other person. People need to communicate to each other to gain
understanding, fulfill need and build relationship. There are two aspects of
communication, verbal and non verbal. People use languages and writing in verbal
communication. Body language for non verbal communication is used to deliver intended
information.

Normally people decide the starting and ending of verbal communication, whereas
it not clearly stated in non-verbal communication. Therefore it is easy to detect the verbal
meaning than the hidden non verbal meaning. It has a wide range of definitions to each
signal and sign that express in the body language expression that showed in the human
action.

Facial expression, body movements, breath taking and sound made are varied
denotation. Generally, verbal and non verbal communication occurs simultaneously. For
example, giving instruction with facial expression leads to different interpretation. Failure
to translate the hidden meaning could lead to misinterpretation and misunderstanding.
Eventually it will create conflict that affects our relationship.

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COMMUNICATION

Definition:
1. A process of sending messages and
information to other person (2 marks)

To gain:
2. Gain understanding
3. fulfill need
4. Build relationship (3marks)

Type of communication

5. Verbal 6.Non-verbal

(1mark) (1 mark)

7.languages 9. body language

8.writing
(2 marks) (1mark)

10. Verbal communication stated 11. Non verbal communication

easy meaning/ easy stated hidden meaning/
interpretation different interpretation
(1mark)
(1mark)

Failure to translate lead to:

12.misinterpretation
13. misunderstanding
14. create conflict
(3 marks)

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LE 3: LISTENING SKILLS

QUESTION 5 (15 marks)

PART A: Complete the pair of words, by labelling them as either SYNONYMS or

ANTONYMS

1. nasty, awful synonym

2. rigid, stiff synonym

3. rough, smooth antonym

4. pretty, beautiful synonym

5. rich, poor antonym

6. light, dark antonym

7. open, close antonym

8. gleaming, sparkling synonym

9. quiet, mute synonym

10. curious, interested synonym

(10 marks)

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PART B: Write the correct synonyms for the underlined words. (5 Marks)

1 Jenny is brilliant. She can probably answer the question. Clever

2. The night was silent. I couldn’t even hear the wind. Quiet

3. The students were so loud that I couldn’t hear the teacher. Noisy

4. Do you know what time the movie will finish? End

5. There is a cat sleeping in the middle of the room. Centre / central

(5 marks)

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QUESTION 6 (15 marks)

Part A : Read the following sentences. Choose the best answer out of the two given in
each question below.

1. Vijay didn’t have time to finish the whole exam, so some of her answers were
incomplete / deficient.

2. My father’s new car is really rapid / fast.

3. The weather forecast wasn’t very accurate / truthful, because they said it would
rain and it’s been fine all day.

4. The noticeable dearth of goal-scoring opportunities means that these are

annoying / worrying times indeed for Danby United.

5. My little brother is so greedy / eager. He’s just finished his fourth banana!

6. We gave a donation to the charity, partly because the children on their poster
looked so precious / vulnerable.

7. When we got married my husband promised that he would always be

dependable / faithful to me.

8. I like the new cushions on your sofa, they’re lovely / lovable.

9. I believe if you want something in life badly enough you should be powerful/
persistent and never give up until you’ve reached your goal.

10. This isn’t the finished version of my essay. I always write a rough / clean draft
first.

(10 marks)
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Part B : Choose True / False for the following statements.

No. Statements True / False

1. Scanning requires reader to read slowly while looking False

for any information in the reading materials.

2. Skimming provides high level of understanding about False

the reading materials.

3. Supportive sentences should be identified in skimming False

the reading materials

4. Scanning is a reading style to locate specific information True

within the reading materials.

5. Skimming is a reading style to quickly obtain a general True

idea about the reading materials.

(5 marks)

THE END

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