CURRICULUM VITAE

Personal Information
Name: Oliveira dos Santos
Address: Nova Vida, 51st Street , Building 119, Luanda-Angola.

Telephone 00 244 926 21 40 71, 923 03 20 30, 926 90 21 21

:
Email: ooliveira.santoos@gmai.com

Gender Male

Date of Birth: 07/05/1987 (33 Years old)

Nationality: Angolan
Marital status: Married

Academic Training:
Course: Master in Strategic Telecommunication Management

Instituition: Universidad Europea del Atlántico – Santander, Spain

Course: Telecommunication Engeneering

Instituition: Universidade Independente de Angola

Computer skills and competences

Domain of Sofware: Project Management: Microsoft Project
Business processes: Microsoft Visio, Microsoft Excel
Ticketing Toll: BMC Remedy, Microsoft CRM , GLPi
Monitoring Tools : NetQoS NetVoyant, WhatsUP Gold, Zabbix
Operating System: Microsoft- Windows, Linux , Apple - Mac OS, Cisco - IOS, Huawei-VRP
Main Protocols: IPv4,IPv6,STP, SIP,MPLS,VPN,EIGRP, OSPF, IS-IS, BGP, SDH...

Personal skills and competences

First Languages Portuguese Native
Other Languages Advanced English

Driver´s License B1/B

www.linkedin.com / oliveiradossantos www.facebook.com / o'liverdossantos

 Professional Experience
2019 - Now, TISTECH Team Leader, Network Consultant
2012- 2019, Schlumberger Network Administrator / Connectivity Coordinator for Oil Platform.zq11

Functions
Experience preparing technical proposals for ministries, banks and other private customers
2021-Now, TIS TECH
(Technology Company) Identifying opportunities, meet deadlines by being capable of prioritizing responsibilities and
Team Leader balance Team workload
Network Consultant Request and monitor quotations from manufacturers and suppliers.
Create and give presentations/Webinars to the internal and external clients
Mapping, inclusion, modifying and solving various network problems (Cisco , Huawei, HP ,
Ubiquit, FS )
Implementation, administration, operation and support of data communication (GRE & IPsec
VPNs), IP Telephony equipment (Cisco Call Manager, Yeastar, Issabel & 3CX, LAN, WAN, WLAN
(Ubiquit UniFi, Cisco WLC and Huawei).
2019-2020, TISTECH Analysis of customer requirements, design proposals for external customers;
(Technology Company) Setting up and maintaining computer networks
Network Consultant Manage and administer a Team and technical issues for customers
Maintain IT infrastructure documentation
Analyze and coordinate network documentation with account managers,
Propose and implement the latest technology for increased network productivity

2017-2019, Schlumberger
(Oilfield Company)
Connectivity Coordinator
Provide proactive monitoring and support for Schlumberger Angola (Rigs and Vessel)
connectivity. Using as main monitoring tools NetQoS-NetVoyant, Super-Agent, with Remedy as
ticketing tool.
Perform basic to intermediate troubleshooting for site to site VPN tunneling, Cisco Voice (VoIP)
soluction and routing protocols such as EIGRP, OSPF & other WAN / LAN related problems.

2015-2016, Schlumberger
(Oilfield Company)
Network Admin
2012-2014, Schlumberger
(Oilfield Company)
Onsite Support Analyst
Constantly communicate with Telcos, local ISP's (MS Telecom, Angola Telecom, TV Cabo…) and
vendors to report incidents.
Perform basic to intermediate troubleshooting for Cisco routers, Switches, IP Phones, and Cisco
Wireless Controllers.
Perform basic investigations for any performance issues related to applications, utilization,
network degradation & QoS in the offices, Rigs and Vessel.
Troubleshoot, resolves and closes hardware/software incidents/service requests as per help
desk procedures & allocated timelines

CERTIFICATES
• Huawei: HCIA Routing & Switching – Certified, Luanda Angola
• Huawei: HCPA – IP Network – Certified , Luanda Angola
• Cisco: CCNP C Enterprise – Certified , Koenig – New Delhi, India
• Cisco: CCNA 200 301 – Certified , Koenig – New Delhi, India
• 3CX: IP Telephony - Advanced – Certified , Luanda Angola
• 4G Network Planning and Optimization, Luanda Angola
• 5G RAN Hardware and Implementation for Nokia and Huawei
• CompTIA: N+ & Security + : Impacta - S. Paulo Brazil & Koenig–New Delhi, India
• Azure Fundamental – Certified , Luanda Angola
• NSE- 4 NSE 4 – Network Security Professional, I– Certified , Luanda Angola
• ITILv4: Foundation– Certified , Koenig – New Delhi, India
• CRM - Customer Relationship Management: Valor Humano – Luanda Angola)
• Neuroleadership – Luanda Angola)

www.facebook.com / oliveiradossantos
www.linkedin.com / Oliveira dos Santos