PS QUALITY CERTIFICATION Doc. No.

PSQC/SOP/01

PVT LTD Issue No. 02

AMBATTUR, CHENNAI. Rev. No. 01

Page 1 of 4
SOP FOR ISO IMPLEMENTATION PROCESS
Date: 24-04-2023

ISO IMPLEMENTATION PROCESS

1.0 PURPOSE: To Implement the Management System As per Standard Requirement in the
Organization.

2.0 RESPONSIBILITY: System Implementation Engineer with Support of Client.

3.0 PROCEDURE:

 Before approaching any Company for ISO Certification, the general details to be
collected and get the knowledge about the Core Process.

 One day before, the Implementation Engineer has to inform the Client’s MD / MR about
his visit schedule and transportation required through Phone or Mail. Upon reaching the
Client’s place meet the MD/MR and introduce yourself.

 Visit the Client’s premises / factory site, understand their overall processes and note
down the same in your notepad.

 Next, meet the Process Owner’s of each process and understand their process.

 You should review / verify the Existing Documents and Records maintained by them and
identify the gaps for each and every process as per the Standard requirements and prepare
the gap assessment report or need to coordinate with the gap assessor
(technical expert) for the report.

 Visit the Shop Floor and find the Gaps in Tag System, Cleanliness, Place Identification,
Employee Safety, 5S, Material In/Out Flow and Machine Arrangement.

 Verify the Legal Compliance records as per Standard requirements and identify the gaps,
if any.

 Prepare the Checklist for every process

 Prepare the Road Map for all the Processes till the Certification Audit and NC Closing as
per the checklist.

 Once the Checklist and Road Map is ready, the same will be discussed with the Client’s
Top Management for implementation.

PREPARED BY VERIFIED BY APPROVED BY

GM MD
 PS QUALITY CERTIFICATION Doc. No. PSQC/SOP/01

PVT LTD Issue No. 02

AMBATTUR, CHENNAI. Rev. No. 01

Page 2 of 4
SOP FOR ISO IMPLEMENTATION PROCESS
Date: 24-04-2023

 The Road Map and Checklist to be shared with our MD through E-mail and finalize the
total number of Man Days to complete the whole process.

 Will send the official E-mail to our client along with our proposed visit schedule

 Start the Process as per Road Map.

 Prepare the Quality Manual, Quality System Procedure and PTD.

 Provide the Process Turtle Diagram for each Process Owners.

 We have to conduct and record the ISO Awareness Training & Internal Auditor Training
programs for our Client.

 Discuss and Record a separate Quality System Procedure and Quality Objectives to each
Process Owners.

 Explain the Process Risk Analysis and get the Inputs from each Process owners for their
process.

 Interact with each Process Owners and advise to maintain the records as per PTD.

 If records format is not available, provide the format as per Standard requirements

 Implementation Engineer will complete the Top Management and HR Related

Documents.

 Implementation Engineer will also give the guidance and support to each process owners.

 After that, conduct the Internal Audit as per Road Map by intimating each Process
owners and Client’s Top Management.

 Check the Records and see any gaps are there as per standard requirements for each
process and close the same.

 Share the Internal Audit observation reports to MD / Client Top management and
Complete the Corrective Action Report.

 After that, finalize the Certification Audit Date.

 Support to the Certification Audit.

 After the external audit is completed, hand over the invoice to Client.

PREPARED BY VERIFIED BY APPROVED BY

GM MD
 PS QUALITY CERTIFICATION Doc. No. PSQC/SOP/01

PVT LTD Issue No. 02

AMBATTUR, CHENNAI. Rev. No. 01

Page 3 of 4
SOP FOR ISO IMPLEMENTATION PROCESS
Date: 24-04-2023

 Complete and send the Non Conformance Closing Report after review with our MD.

 Get the Feedback about our organization and get the Google Review rating from Client.

 Finally hand over the ISO Certificate given by the Certification Body.

Note:
Whenever we go for Surveillance Audit, we have to first verify / check the Pervious Audit NC
Closing Documents evidence.

INSTRUCTION IMPLEMENTATION TEAM :

 Must Wear the Shoes.

 Follow the Formal Dress Code

 Must reach the Client Place on time and Leave vice versa.

 Must send the Selfie Report from Client’s place along with in time to the Office mobile.

 Must record the Client’s discussion in the Visit report.

 Get the Client’s representative signature in the Visit report.

 Send the Visit Report to MD through E-mail / WhatsApp and hand over a copy to the
Client.

 Send Monthly Attendance Report on 26th of every month and if it is a holiday then next
working day and handover the hard copy visit report to the office.

 Must get the approval of Gap assessment report from GM/ Director within 7 working
days.

REFER DOCUMENT - Process Turtle Diagram – PSQC / PTD / 01.

RECORDS TO BE FOLLOWED

 Selfie Report – PAGAR BOOK

 Road Map – PSQC / IMP / 01.

PREPARED BY VERIFIED BY APPROVED BY

GM MD
 PS QUALITY CERTIFICATION Doc. No. PSQC/SOP/01

PVT LTD Issue No. 02

AMBATTUR, CHENNAI. Rev. No. 01

Page 4 of 4
SOP FOR ISO IMPLEMENTATION PROCESS
Date: 24-04-2023

 Visit Report – PSQC / IMP / 02

 Project status and next week plan– PSQC / IMP / 03
 Monthly Attendance Sheet – PSQC / IMP / 04.
 Checklist – PSQC / IMP / 05.
 KPI – Key performance indicators – PSQC/ IMP /06
 Management System Implementation team – PSQC/IMP/07
 Gap Assessment Report – PSQC / IMP / 08
 Client Feed Back – Google Review

PREPARED BY VERIFIED BY APPROVED BY

GM MD