Citi India consumer banking customers are now served by Axis Bank.

Citi India has transferred ownership of its consumer banking

business to Axis Bank (registration number L65110GJ1993PLC020769). Consumer banking customers can continue to use all
existing Citi products and/or services, branches, ATMs, internet banking and Citi Mobile® App as usual. Axis Bank is the provider
of Citi branded consumer banking products in India temporarily and Citi India is providing certain services in respect of those
products.The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used
temporarily under license by Axis Bank from Citigroup Inc. and related group entities.

Loan on Credit Card – Get funds instantly on CBOL& Citi Mobile App – FAQS

1) How will I receive my funds after the loan booking confirmation?

Once the loan booking is confirmed, funds may be transferred either to your linked Citibank Savings
account or to any other bank account in your name via NEFT.

2) How soon will I get my funds into my account in case of a NEFT?

NEFT is now operational 24X7, all days of a week except on national banking holidays. As a result, the
funds are transferred within 2 hours of loan booking.

3) What should I do if I don’t receive the funds in the account specified?

Please contact 24X7 CitiPhone with the Loan reference number for the status of funds transfer.

Modified date : 30-12-20