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IXIGO _Domestic Retail Roadshow Presentation
IXIGO _Domestic Retail Roadshow Presentation
Presentation
‘Next Billion Users’ 1
Rajnish Kumar
Aloke Bajpai Saurabh Devendra Singh
Director and Group
Chairman, Managing Director & Group Chief Financial
Co-Chief Executive Officer
Group Chief Executive Officer Officer
1
Private & Confidential
Issue Structure
Issue Size
Timeline
India’s 2nd Largest OTA9 India’s Fastest Growing OTA10 AI & Technology led Operations
Train
429.38 Mn2 Annual Active Users Proprietary Data & AI Based Platform
#13
2,4817 Towns With Crowd Sourced Utility Features
#24
1.37 Mn
9MFY24 High Ancillary Attachment Rate For
Robust Growth In Upsell To Flights 31.65%7 Value-Added Services
0.72 Mn
9MFY23
Flight
Top 55 23.0 Highest App Engagement Products, Customer Service & Marketing
Fastest Growing5 Monthly Avg
Amongst OTAs8 In Multiple Regional Languages
Sessions / User7
Note: 1. Highest Monthly Active Users for mobile apps across all key OTAs as of September 30, 2023 (Source: F&S Report) 2. FY23 3. For FY23 (Source F&S Report) 4. 11.5% market share in online bus ticket bookings in FY23 and increased further to 12.5% in the first
.
half of FY24 (Source: F&S Report) 5. Airline OTAs in the B2C segment in FY23, Growth recorded for H1FY24 from H1FY23 making ixigo the fastest growing OTA (Source: F&S Report) 6. % of transactions booked through ixigo’s OTA platforms where either an origin or
destination was a non-Tier I city (non-Tier I transactions) 7. As of 9MFY23 8. Source: F&S Report 9. In terms of consolidated revenue from operations in FY23 (Source: F&S Report) 10. In terms of revenue from operations between FY20 & FY23 (Source: F&S Report) 3
Resulting In ixigo Becoming The Fastest Growing OTA In India5
Operating Revenues
5.0 47.7 4.5 3.8 NA
(FY23 - INR Bn)
Revenue Growth
350% 29% 221% -48% NA
(FY20-FY23)
App Reviews
3.1 1 0.1 0.3 0.3
(Mn)4
App Ratings
4.6 4.6 4.6 3.9 4.3
(#)4
Source: F&S report. Note: 1. Sep ‘23, 2. Cumulative downloads are as of September 2023, taken on November 19, 2023, as per Data.ai. 3. Data.ai, taken on November 6, 2023 for September 2023 4. Playstore as of 30th Nov ’23
5. In terms of app downloads Winner 4
Uniquely Positioned To Capture The
Market Opportunity
5
Vision Who we are
Our vision is to become the most customer- We are a technology company focused on
centric travel company, by offering the best empowering Indian travellers to plan, book
customer experience to our users and manage their trips
6
Evolved From A Utility Platform To Become India’s 2nd Largest OTA1
Note: 1. Basis consolidated revenue from operations in FY23 (Source: F&S Report) 7
The ixigo Flywheel
Note: 1.Cumulative app downloads till 31st December 2023 2. F&S Report 8
Artificial Intelligence & Technology Driven Operations
Technology Forms The Basis For Our Operating Leverage
AI Revenue Optimisation
Dynamic & Crowd-sourced Info Running
personalized loyalty status, PNR predictions, train
points and discounts reviews
9
Cross-sell & Up-sell Resulting In Network Effects
Flight Passenger Segments Booked By Our NBU Focused App Users Ancillary Attachment Rate For VAS
Count in Million
Supported By High
Cross Sell
31.65%
1.37
28.87%
27.96%
1.08 26.41%
Increasing Up Sell Of
Flights To NBUs
0.70 0.72
0.58
15.43%
10
Endeavor To Provide Best Customer Experience
Emphasize On Providing Personalized Support Throughout The User Purchase Cycle
4.12
3.83
2.77
67.15% 91.07%
1.42
FY21 9MFY24
Note: 1. Refund time includes cancellation time 2. All queries which were resolved by chatbot without any human intervention divided by the overall queries 3. Total number of mobile app screen views or website page views in a given period divided by the number
of months in that period 4. Calls (or callbacks requested) to our call center 11
Robust Industry Dynamics & Large
Addressable Market
12
Robust GDP Growth Coupled With Increasing Discretionary Spending…
Discretionary Spending1 Expected To Grow At YoY Growth Of 9.2% In FY24 & 8.6% In FY25
Discretionary Spending To
3,990 Spike At ~$4K GDP / Per Capita
High
High
8Mn 29Mn (7%)
(3%)
3,100
Upper mid Upper mid
2,390 61Mn (21%) 168Mn (44%)
2018 2030
FY22 FY25F FY28F
(Proportion of discretionary spending)
Source: F&S Report Note: 1. Discretionary spending, defined as spending on transport, recreation, and miscellaneous goods in a household (Source: F&S Report) 13
…Driving The Travel Demand In India
Transportation & Hotel Accounted For The Second Largest Share Of Private Expenditure In FY22
837 6%
3,808
539 1,365 7%
44%
617
32%
992 28%
12% 19%
2,900
1,660
Air Hotels Rail Intercity Bus Air Rail (Reserved booking) Hotels Intercity Bus
The Indian OTA Market Outpacing the Online Travel & The Overall Travel Market
Indian Travel Market By Booking Mode Indian OTA Market
2,802
1,239 OTA Market: 18% 1,239
88
100
238 1,879 18%
60%
First-Time Fliers
Migrate From Trains2
Source: F&S Report Note: 1. Tier 1 refers to top 8 metro cities in India, T1-T1 States Traveling From Tier 1 To Tier 1, T1-NT1 States Travelling From Tier 1 To Tier 2, Tier 3 Or Tier 4 City 2. T2-T1 States Travelling From Tier 2 To Tier 1, T2-T2 States Travelling From
Tier 2 To Tier 2.2. Almost 60% of the annual traffic of any Low-Cost Carriers (LCC) comprising first-time fliers in FY22 16
…Ably Supported By Government Infrastructure Investments…
Facilitating Policies In Air, Road & Rail Transportation & Branded / Unbranded Hospitality
Source: F&S report. Note: 1. In Pipeline 2. Under Amrit Bharat Station Scheme 17
Resurgence Of Religious & Spiritual Tourism Across India
Various Government Initiatives in Place To Increase Domestic and Inbound Travel In India
Enhancing awareness of
76 Project Sanctions Received religious tourism
Roughly 25% share of accommodation demand comes from pilgrimage based tourism
Source: F&S Report, Note - Pilgrimage Rejuvenation and Spiritual Heritage Augmentation Drive
18
Growing Market Share In Key Segments
1 2
Revenue From
#1 #2 Top 5 3
Operations Airline OTA in B2C Segment
₹ 5,012.50 Mn 52.64%
12.99%
5.30%
FY23
3.30%
Source: F&S Report Note: 1. For FY23 (Source F&S Report) 2. 11.5% market share in online bus ticket bookings in FY23 and increased further to 12.9% in the 9MFY24 (Source: F&S Report) 3. In FY23, Growth recorded for H1FY24 from H1FY23 making ixigo the
fastest growing OTA (Source: F&S Report) 4. Train bookings 5.Online bus ticket bookings 6.Airline OTA market share by volume 19
Diversified Business Model With Significant Operating Leverage
Mix Of Product & Service Offerings Comprehensively Addressing The Online Travel Market In India
Airline commissions
26,352.85 1,091.74 533.41
Flight Convenience fees
Ticketing 8.25%
ixigo Assured and Flex fees
Ancillaries and advertising income 14,705.87 732.63 374.88
Convenience fees
8,871.03 992.72 660.21
Bus Bus operator commissions
Ticketing 10.99%
Abhi Assured fees
SaaS and advertising income 7,232.83 711.46 445.56
ixigo has a diverse product portfolio to provide “One-stop multi brand travel solution”
Note: 1. Total amount paid (including taxes, fees and service charges, gross of all discounts) by users for the OTA services and products booked through us in the relevant period 2. Gross Take Rate refers to gross revenue from ticketing booked through us in the relevant
period divided by Gross Transaction Value during the relevant period 3. All Values provided are for 9MFY24 20
Operational Performance Overview
~3x Growth In Gross Transaction Value & ~6x Growth In Passenger Segments (FY21-23)
21.53
14.81
FY21 FY22 FY23 9MFY23 9MFY24 FY21 FY22 FY23 9MFY23 9MFY24
MAUs2 and MTUs3 (in Mn) Mobile App Downloads5 (in Mn)
FY21 FY22 FY23 9MFY23 9MFY24 FY21 FY22 FY23 9MFY23 9MFY24
MAU MTU MTU / MAU ratio
Note: 1. Total amount paid (including taxes, fees and service charges, gross of all discounts) by users for the OTA services and products booked through us in the relevant period 2. Number of unique devices (including, amongst others, laptops and mobile phones) which have
recorded at least one visit to a page/ screen on our platforms in a given period, divided by the number of months in that period, cumulated across ixigo, ConfirmTkt and Abhibus website and apps 3. Number of unique transacting users identified by users’ mobile number and/or
email address, as applicable, that have made at least one booking through us, in a given period, divided by the number of months in that period, cumulated across ixigo, ConfirmTkt and Abhibus website and apps 4. Total number of point-to-point passenger tickets booked
between two cities, airports, train stations or bus stations, as applicable, whether or not such a ticket is part of a larger or longer itinerary 5. Total number of downloads of our ixigo (train), ixigo (flight), Abhibus and Confirmtkt mobile apps in the relevant period 21
Financial Performance Overview
~4x Growth In Revenue (FY21-23) With Healthy EBITDA Margin (8.85% in FY23)
Revenue
Operating
fromRevenue
Operations
(INR
(INR
Mn)Mn) Contribution Margin (INR Mn)2
6.94% 7.73% 8.14% 8.09% 7.71% 38.29% 32.05% 43.51% 41.65% 45.24%
1,355.66 519.07
Adjusted EBITDA (INR Mn)4 Restated Profit / (Loss) for the year (INR Mn)6
657.12
443.45 233.96
381.79 182.62
273.25 75.33
82.10 62.00
(210.94)
FY21 FY22 FY23 9MFY23 9MFY24 FY21 FY22 FY23 9MFY23 9MFY24
Adj. EBITDA Margin (%)5
Note: 1. Gross take rate is calculated basis gross ticketing revenue 2. Contribution Margin is defined as net ticketing revenue plus other operating revenue less direct expenses 3. Contribution Margin (%) is defined as Contribution Margin divided by revenue from operations 4.
Adjusted EBITDA is calculated as the restated profit for the period or year plus tax expense, finance cost, depreciation, amortization expenses, employee stock exchange scheme less other income, exceptional items and share of profit/loss of associate 5. Adjusted EBITDA
Margin is defined as Adjusted EBITDA divided by revenue from operations 6. 9MFY24 Includes exceptional items [gain on account of loss of control in subsidiary] of ₹ 297.21 Mn & Deferred Tax Credit of ₹ (172.09) 22
Optimizing Capital Allocation To Enhance Operational Efficiency
Peak XV 15.66%
2.9
Others 38.07%
Note – 1. Calculated basis Revenue from operations divided by number of employees, Exchange rate USD1=₹ 80.4 (as of March 31, 2023), Source: F&S Report 23
Highly Experienced Board & Management Team
Mr. Aloke Bajpai Mr. Rajnish Kumar Mr. Saurabh Devendra Singh
Chairman, Managing Director & Director & Group Co-Chief Executive Group Chief Financial Officer
Group Chief Executive Officer Officer
Ex- Amadeus Ex-Amadeus Ex- Sanford C. Bernstein
MBA, INSEAD B.Tech, Computer Science, IIT Kanpur PGDM, IIM Ahmedabad
B.Tech, Electrical Engineering, IIT Kanpur B.Tech, Chemical Engineering, IIT Delhi
Mr. Dinesh Kumar Kotha Mr. Sripad Vaidya Mr. Suresh Kumar Bhutani
Chief Executive Officer, ixigo Trains & Chief Operating Officer, ixigo Trains & Group General Counsel, Company
ConfirmTkt ConfirmTkt Secretary & Compliance officer
Co-founder, Confirm Tkt Co-founder, Confirm Tkt Ex-Interglobe Aviation, R Systems Intl.
Ex-o9 Solutions B.Tech, Computer Science and MBA – Indira Gandhi National Open University
B.Tech, NIT, Jamshedpur Engineering from Sastra University B.Com (H), FCS, LLB,
Board of Directors
Mr. Shailesh Lakhani Mr. Frederic Lalonde Mr. Rahul Pandit Mr. Arun Seth
Non-Executive Director Non-Executive Director Independent Director Independent Director
Nominated to Board by Peak XV Founder and CEO of Hopper, an Ex-Hamstede Living Pvt Ltd, Ex-Trustee of the Nasscom
MBA, Harvard University airfare and hotel fare prediction Ginger Hotels, Lemontree Hotels Foundation
Bachelor’s degree, University of mobile application BA, University of Delhi, PGDM from IIM, Calcutta
Waterloo Diploma in Hotel Management B.Tech (Electrical), IIT Kanpur
Mr. Mahendra Pratap Mall Ms. Shuba Rao Mayya Mr. Rajesh Sawhney
Independent Director Independent Director Independent Director
Ex- CMD, IRCTC Ex-ICICI, TCS Founder, GSF; Co-founder
MDI Gurugram (Management) 29+ years of banking & insurance Innerchef,Ex-Reliance
B.Sc., MA from University of experience Master’s degree in management
Allahabad B.Com, Associate member of ICAI studies, University of Mumbai
25
To Become A One Stop Travel Solution Provider
Continue To Deepen Penetration & Enhance Our Increase Monetization Through Cross-selling Improve Operating Leverage Through
Offerings For The ‘NBUs’ And Up-selling Investment In Deep Tech & AI
Continue To Develop In-house Models
• Position As A One Stop Multi Brand Travel
Solution Through The Use Of AI
26
Appendix
Multi-App, Multi-Brand Approach To Target Distinct Customer Segments
Multi-brand Approach To Address The Various Travel Use Cases Due To Fragmented Requirements Of Travellers
Operating
Metrics 213.21 Mn 77.04 Mn 2.48 Mn
Registered Monthly Active Monthly
Users1 Users1 Transacting Users3
Customer
Metrics 82.74 Mn 90.29% 86.06%
Passenger Segments Organic Repeat Transaction
(FY23)2 Users2 Rate4
Financial
Metrics
9M FY24 ₹ 75,929.25 Mn ₹ 4,910.21 Mn ₹ 381.79 Mn5
Gross Revenue from Adj.
Transaction Value4 Operations4 EBITDA4
Note: 1. December 31, 2023 2. As of FY23 3. September ’23 as per Data.ai 4. As of 9MFY24 5. Adjusted EBITDA is calculated as the restated profit for the period or year plus tax expense, finance cost, depreciation, amortization expenses, employee stock exchange scheme
less other income, exceptional items and share of profit/loss of associate 6. Ixigo trains app rankings in 2022 as per data.ai 29
Focus On Travel Utility & Customer Experience For NBUs
Word of Mouth
The apps supports multiple regional languages and provides a host of utility use
cases such as PNR status check, train running status, platform locator and more
Continue To Pursue Targeted Acquisitions To Expand Offerings & Gain Access To New Markets
Feb’21 Aug’21
Revenue from Operations (INR Mn) Revenue from Operations (INR Mn)
Contribution
123.40 961.17 969.32 Margin1 195.36 617.65 660.21
Scaling of revenues post
52.6% 12.9%
Market Share in Market Share in
9MFY24 9MFY24
2,977.99
acquisition
287.48
386.59
Note: 1. Contribution Margin defined as net ticketing revenue plus other operating revenue less direct expenses Source. F&S Report
31
Consolidated Summary Statement of Profits & Losses
Values in INR Mn
Particulars 9MFY24 9MFY23 FY23 FY22 FY21
Revenue from operations 4,910.21 3,643.08 5,012.50 3,795.80 1,355.66
Other income 60.76 144.13 163.23 53.61 28.40
Total income 4,970.97 3,787.21 5,175.73 3,849.41 1,384.06
Expenses
Employee benefits expense 1,064.06 919.55 1,262.61 951.60 347.98
Finance costs 23.94 6.04 9.49 28.03 15.51
Depreciation and amortization expense 103.09 76.92 108.15 78.43 18.85
Other expenses 3,563.74 2,569.39 3,462.67 2,967.35 974.65
Total expenses 4,754.83 3,571.90 4,842.92 4,025.41 1,356.99
Restated Profit / (loss) before share of loss of an associate, exceptional items and tax 216.14 215.31 332.81 -176.00 27.07
Restated profit / (loss) for the period/year 657.12 186.62 233.96 -210.94 75.33
32
Consolidated Summary Statement of Assets & Liabilities
9MFY24 9MFY23 FY23 FY22 FY21 9MFY24 9MFY23 FY23 FY22 FY21
ASSETS EQUITY
Investments 807.16 742.46 477.42 397.89 21.51 Total non- current liabilities 85.82 409.88 425.22 594.68 508.63
Current Liabilities
Trade receivables 327.22 140.94 118.89 86.19 263.31
Contract liabilities 115.63 87.85 91.48 52.14 41.46
Cash and cash equivalents 520.18 478.45 731.25 247.33 201.05
Borrowings 433.61 8.21 5.35 27.31 50.97
Bank balances other than cash and Total Outstanding Dues 590.85 400.65 360.85 445.36 195.18
322.34 112.2 194.54 798.04 104.34
cash equivalents
Other Current Liabilities 1,189.90 1,058.95 1,105.16 838.36 755.09
Other current assets 1,183.42 985.85 970.51 799.68 114.30
Total current liabilities 2,329.99 1,555.66 1,562.84 1,363.17 1,042.7
Total Current Assets 3,160.32 2,459.9 2,492.61 2,329.13 704.51
Total Liabilities 2,415.81 1,965.54 1,988.06 1,957.85 1,551.33
Total Assets 6,787.08 5,751.21 5,859.25 5,384.71 1,850.71 Total Equity & liabilities 6,787.08 5,751.21 5,859.25 5,384.71 1,850.71
Values in INR Mn
9MFY24 9MFY23 FY23 FY22 FY21
Cash flow from operating activities:
Restated Profit / (loss) before tax 485.03 144.02 206.74 -176.00 27.07
Depreciation and amortization 103.09 76.92 108.15 78.43 18.85
Impairment allowance of trade receivables -0.03 -3.21 -2.88 1.16 2.14
Bad debts - - - 0.22 0.08
Interest on borrowings 7.38 0.94 1.45 21.43 5.93
Exceptional Items -297.21 71.29 126.07 - -
Employee stock option scheme 99.38 119.11 156.23 185.15 49.06
Other Adj. to reconcile profit / (loss) before tax to net cash flows -502.49 -276.04 -355.47 133.57 -44.91
Total Adj. to reconcile profit / (loss) before tax to net cash flows -104.85 133.03 240.29 243.96 58.22
Operating profit / (loss) before working capital changes 380.18 277.05 447.03 67.96 85.29
Net changes in working capital -187.55 -45.21 -82.89 -347.84 -231.16
Cash flow from / (used in) operating activities 192.63 231.84 364.14 -279.88 -145.87
Direct taxes paid (net of refunds) -38.14 -35.62 -57.12 -63.61 -5.97
Net cash flow from /(used in) operating activities 154.49 196.22 307.02 -343.49 -151.84
Cash flow from investing activities:
Payment for purchase of current investments -4,929.65 -3,197.34 -5,387.23 -1,200.24 -
Proceeds from sale of current investments 4,639.16 2,876.81 5,347.09 842.47 96.60
Interest received 9.08 19.88 21.77 18.24 3.40
Proceeds from sale of property, plant and equipment and intangibles -0.30 1.02 1.10 0.04 0.81
Payment for purchase of property, plant and equipment and intangibles and capital work-in progress -71.11 -25.96 -54.58 -19.30 -1.05
Other Investing Activities -384.98 392.32 291.99 -1,857.56 -201.63
Net cash flow from / (used in) investing activities -737.80 66.73 220.14 -2,216.35 -101.87
Cash flow from financing activities:
Payment of Borrowings - - - -200.00 -0.18
Proceeds from Borrowings - - - 49.50 148.50
Payment of lease liabilities -46.97 -13.83 -21.87 -7.65 -7.91
Proceeds from issue of equity shares and securities premium 2.20 1.55 1.55 23.98 -
Proceeds from issue of instruments entirely equity in nature - - - 2,733.07 -
Share application money received - - - 0.25 -
Finance costs paid -7.38 -0.94 -1.45 -20.34 -5.02
Net cash flow from / (used in) financing activities -52.15 -13.22 -21.77 2,578.81 135.39
Net (decrease) / increase in cash and cash equivalents -635.46 249.73 505.39 18.97 -118.32
Cash & cash equivalents as at the beginning of the period/year 725.90 220.02 220.02 201.05 319.37
Cash acquired on acquisition of the subsidiary - 0.49 0.49 - -
Cash & cash equivalents for loss of control in subsidiary -3.87 - - - -
Cash & cash equivalents as at the end of the period/year 86.57 470.24 725.90 220.02 201.05
8th Top 10
Most Two apps in
downloaded the top 10 most
travel and downloaded
navigation travel apps in
app globally India
75,929.25
74,524.30
8,871.03
9,654.15 5,012.50
4,910.21
40.13
65.92
56,152.49 974.05
54,625.81 992.72
3,388.31 3,795.80
7,232.83 12.00 3,643.08
287.48 24.72
40,705.37
44,715.27 711.46
30,201.91
21,532.97 2,174.27
312.11 1,355.66
5,869.23 10.86
11,941.03
386.59
6,285.03 26,352.85 10.14 643.12
20,154.88 343.63
14,705.87 1,020.33 1,091.74
9,066.60 10,621.24 604.44 685.01 732.63
FY21 FY22 FY23 9MFY23 9MFY24 FY21 FY22 FY23 9MFY23 9MFY24
Flight Distribution Flight Ticketing Train Ticketing Bus Ticketing Flight Distribution Flight Ticketing Train Ticketing Bus Ticketing Others